I love this business. At first, I wasnt sure it would be beneficial to my company, but have since come to realize that I couldnt live without them!!! They help my business sound more professional, and they are an invaluable tool to me! I can manage my incoming calls so much better! Would highly recommend. As much as you want to convince yourself its OK to answer your own phones, its not. Trust me. Its much more professional to have Front Office do it!

The assistance we get with front office staff has been great. Our shop was hesitant at first but once we saw the amount of calls we missed and they obtained was unreal. When times got hard and we needed to cut expenses they were there to work with us as well. I can not thank you enough for your help this past year.Chris Padgett - Ayres Brake and Alignment

I use FOS for all my inbound calls. With my high call volume, their service has proved invaluable to me and my ability to stay on top of all my calls. I love that if I am tied up or cant take the call, they email me a summary so I can see what I missed and can be better prepared when I call them back. Ive recommended them to anyone that will listen and Ill continue to do so. Thanks for all you do for my business and me!

We have been using Front Office Staff for several years and really appreciate the service they provide. Our clients always are able to talk to a live person, and the staff is very courteous with the clients. The messages are always immediately sent by email so we can follow up with any client questions. Front office staff eliminates the need for front desk personnel.

We have worked with Front Office Staff for a couple of years and are very pleased with their service. They took the time to understand our business and each department in our office. All of their staff have excellent phone etiquette. I would highly recommend them!

Ive been working with Front Office Staff for many years. I dont know how I would run my business without them. They do an excellent job and my callers think they are sitting in my office. I highly recommend their service for every small business.

Moving our main office to a new location was hectic, to say the least. To ensure consistent communication during the move, we decided to forward our phones to Front Office Staff. Turns out that it was the best thing we could have done Not only were our calls answered as if everything was business as usual, we also received very positive feedback from several of our clients regarding the friendliness and professionalism of our receptionists. I highly recommend their service to businesses that are looking to present a professional image to anyone who calls them.

In October of 2015, I owned a blinds business in Northern California. I was so busy with work that I didnt have time to answer or return phone calls or schedule estimate or installation appointments. I was overwhelmed and worried that my business was going to suffer terribly. At that point I was referred to Rena and Loretta at Front Office Staff in Reno. They began answering my calls, scheduling appointments for me, (both estimates and installations), and even called the day before to confirm appointments for me. All of my customers told me how pleased they were to talk to the receptionist in my office. Front Office Staff were professional, friendly and did a great job, and they were in a completely different state. I loved their service so much I use them today in my current business, and I couldnt be happier.

Great service at a great price! I highly recommend them. The process is simple and powerful. Thank you!

Amazing people at Front Office Staff. The best, most professional business I have worked with. They can do amazing things that you dont expect from a business partner. Screening calls for annoying salespeople? Done. Short term transferring if you have an unexpected meeting? Done. Scheduling appointments and taking quote calls while I am out working so I dont have to answer the phone while Im Driving? Done and Done. Give them a call. You will love there service.

I have been using FOS for years and it has made my business run smoothly.

I cant say enough of how Front Office Staff has helped me grow my travel business. Their excellent services have allowed me more time to work on my clients vacations and focus on important tasks. I no longer worry about missing an important call, and I dont have to field all the junk calls that eat up my day. A great investment for me !

Front Office staff has been answering our phones for us and scheduling jobs for us for 2 years now and it was very hard to turn over the front line of our business to another company. I can tell you I am very happy we did. Front office staff is very professional and knowledgeable about answering questions in reference to what our company does and they care. You cant put a price on that! You either have it or you dont. I have no problem referring them to anyone. Especially in this day and age. Can you afford to miss a phone call and not have a live person answer it? We cant and Front Office staff fills the gap. Thank you Front Office Staff.

As a one-man-band I need a strong virtual team around me. My clients are top professionals as are my potential clients. It is critical that they get a great first impression and get their calls hailed in a friendly professional manner. Front Office Staff has been doing that very well for the last year! And, as a coach of sorts, I am pleased to report that they take coaching well. When I felt they might be slightly over-screening my callers we discussed it and they adjusted. I am comfortable and confident using the team at Front Office Staff.

We love Front Office Staff! They have provided our company with quality technical service for over three years. We are incredibly happy to work with a company that answers our busy phones lines with as much professionalism as we our own front office staff. We would highly recommend them to any business that needs receptionist help!

Front Office Staff has been handling my law firms calls for more than four years. I have been completely satisfied with their work, professionalism and customer service.

At Catalytic PURE AIR, we have been using Front Office Staff for over two years and have received excellent service. Their staff is great and their service helps our business grow with their very cost effective pricing and programs. Front Office Staff comes highly recommended!

Ive been working with Front Office Staff for many years. I dont know how I would run my business without them. They do an excellent job and my callers think they are sitting in my office. I highly recommend their service for every small business.

We have used Front Office Staff Reno to help us with answering our office phones, scheduling appointments for estimates, and scheduling appointments for installations since October, 2015. They have been wonderful! They are always very professional, and all of our clients have complimented us on how nice they are on the phone. Additionally, they have saved us thousands of dollars in payroll and payroll taxes. We dont have to worry about someone calling in sick or taking vacation. The wonderful people at Front Office Staff Reno are always there during office hours to answer the phone. They have helped us manage our work load, and even take a vacation once in a while. We dont know how we ever got along without them.

We have been clients of Front Office Staff for several years now and find their service crucial to our success. No one wants to be greeted by a machine. FOS allows us to have a real person listen to our clients needs in an affordable way. They have made sure they are knowledgeable about our services, employees and business in general in order to present themselves in a confident manner. I highly recommend them.

My business has used Front Office Staff now for the past couple of years. I have recommended them before and will continue to recommend them. This is not your normal call center. This company will work with your needs and come up with a customized solution that fits your business as they do for mine.

Excellent service. My clients always praise their phone etiquette.

This company is great, simple as that. Rena, Loretta and all the staff are very professional, and will bend over backwards to accommodate your answering and marketing needs. Great people and great company to work with!

Love Front Office. Their company helps us with the daily phone traffic. As a small business, it is hard to get our work done at times. If we do not pick up the phone within three rings, Front Office receives and answers for us. They screen the call and direct the call to the right person. If that person is not available, they take a message which is sent to us via email or text. Also Front Office helps us weed out the never ending solicitors. Thank you Front Office!

I did a so called interview. I sat with someone for almost 30 mins just watching them work and the lady that i was with had her baby crying non stop. She could barely interview me she had to hand me off to someone else ans she didnt even really interview me all that for them not to hire me! Interviews should be 30 mins at least and if its longer than that atleast hire the person! I was there for an hr and a half for them not to even call me

I am the Front Office Administrator for my company. I run the office phones, schedules, visitors, and main office daily functions. It is so nice to know that when I leave on holiday or need to be out of the office for a length of time that FOS has my back. They are there when I cant be!I would l recommend FOS to any business that needs assistance with answering calls or covering for employees when they are not available. Loretta and Rena are the best to work with.

I have been working with Front Office Staff for the last 2 years. They have become a seamless part of my business. At Decisive Minds we dont have an in house team - all of our employees are virtual and working the FOS makes it feel like we have an in house receptionist for our clients and prospects that are calling in.

Just had another amazing experience with Front Office Staff. I had an unusual request that normally would have cost me time and effort that I did not have in the moment. I called up Loretta and she (again) went the extra mile. I have been using FOS for over 2 years and I am so grateful I have them on my team. Shandel Group is able to be high functioning b/c of them. THANK YOU!

Rena and her team will take great care of your phone needs. Professional operation.

Great company to work with if you feel your time has value