Very friendly service, was early to the appointment time. (After the tech called and asked if it was OK he came early). Was fast and hit all the areas I needed. Was well informed and asked if I had any questions. Overall Im very satisfied with the service provided. Oh it was also great that the substances he used were kid and pet friendly. Also, as he was leaving and I was talking to my tech and spider crawled out and was dying, it was nice to see the products were working that fast. Thanks Trevor.
Ever since the very first service we have seen a huge improvement in and outside of our home! We live out in the country so there are a lot of bugs and spiders and mice and we had been struggling for years with it until we hired Natura!All the associates are professional and helpful also. I like the full report we get after each service. Well worth a monthly payment.
The technicians are always prompt and friendly. The receptionists are always great too. Highly recommend!
I am super impressed with the professionalism of this company. Great field personnel. Not pushy. Able to get an appointment quickly. The only reason I didnt give 5 stars is because the natural chemicals they use were just applied so I dont know if they work yet. Im having weeds treated along with rodents.
The team comes out quarterly, tells me what they are doing and continue to do a great job. I’ve used them for about two years now…I had a slight issue with spiders and webs showing up…I called Natura and they were back out within a couple days…no additional fees, no challenge as to why I needed them back out, etc. The spiders just came out at a different time and Natura took care of it!! While no one likes ‘investing’ in a team to keep bugs and spiders away from your house but I highly recommend you do and when you decide to do so, use Natura…you won’t be disappointed!
The technician was on time and very professional. She was very thorough, didnt rush anything, she answered all my questions, and was very detail oriented. The explanations of products and procedures was easy to understand and concise. She was very respectful of my preferences for when, where, and how to apply chemicals.
Amanda was so sweet,professional, and she awesome at what she does. Thank you Amanda. 🥰I am so happy with Nutura Pest Controll . They have awesome workers!!🥰 Thank you
I have been using Natura for over a year for all my pest control. Amanda came out this morning and did a great job, she was very knowledgeable, on time and efficient!
The young man was very personal and professionalIF what they guarantee works for me I will definitely keep their service. As of right now I would give them a five star. That is my recommendation right now
Trevor is very thorough when doing the service. He is very nice and easy to talk to. Definitely someone I feel comfortable letting inside my home which is extremely important when getting services done.
Very fast and professional! They explain what theyre doing.
Everyone is so kind in the office and the people who come out to spray. They listen to my concerns and are fairly priced and thorough. Keith was awesome today! But everyone is good!!!
Great service, professional and personable employee- recommend this to all my friends, thanks
Absolutely amazing! Carson was doing door-torpor promoting while I was literally cleaning out the ants invading my house! He did a quick inspection of my home and gave me a quote on the spot, answered all my questions and concerns about what it would take. Scheduled it for the following Monday (today of posting) and stated Trevor would come between 1-3pm. He showed up at 1pm on the dot! Super friendly and thorough in the home, as well as exterior. Took less than an hour, and got into hard to reach spots. All treatments used were natural and my house smells like peppermint bliss! Even my moody tween came out of her room and said it’s smelling nice lol. Honestly better than I ever hoped for and so glad I got this service. Thank you isn’t even enough to cover my sanity and home!!
I just order this service yesterday, and they set the appointment today. What a fast an reliable company. Not only did the spray for bugs etc... they sprayed for weeds. Trevor was amazing. Polite, professional and very personable. When I asked him about Natura and how he liked working there, he gave the most amazing response. Management treats us all like family. His boss asked “where you you see yourself in three to five years”. Trevor was like I just started working here. His boss meant in life not just working here, and a few months later called him into the office to check on how he was doing on his plan. That tells me this company actually cares about its employees. If they care so much about their employees shows me how they will care/treat their customers. Going to tell all my friends about Natura!
I love this company! If I need emergency attention they are quick to respond. I had hornets in my mailbox and was stung. My mailman was nice enough to bring my mail to the door. I called nutura and they were there within a day. The solution they use is safe for pets and children. Thank you guys for your attentive and professional service!
We met with Emily yesterday afternoon 05/19/21. She was going around my neighborhood talking with the community about the services Natura Pest Control offers. She was very knowledgeable and polite. She offered us a great discount and was able to add free rodent control since a few of my neighbors have had issues with them. We were able to set up an appointment for today 05/20/21. I read the reviews about the company prior to getting serviced. Everyone mention how great Trevor was so I was hoping he would be the one to do our service today. We were fortunate enough to have Trevor come over. He was great. Very polite and respectful. He worked fast and made good conversations. I asked if we would get him again if we had any issues and unfortunately he said he is only doing initial service for customers. But if i had any questions or concerns I could reach out to him or call the main office. I would highly recommend Natura Pest Control.
So far, so good! Today was my first experience with Natura, so well see if the services are efficient. However, Teryn was absolutely excellent! Great first impression and hes a complete professional. Like I said, so far, so good! I just came from another popular vendor in the area (bad experience)so well see.
Everything seemed good but the next day I realized that he opened our gate and did not close it. It wasn’t until after my dog ran out into the street that I noticed this. It is hard to close so I understand but he never told us he didn’t close it. Also, the bolt and chain that I use to lock it is missing. My dog could have been hurt or hurt someone else. I am not happy about this at all. Very irresponsible.
Alfonso was very professional and did a very thorough job. He also was on time and even called to let me know his ETA. I was impressed with all the different treatments he used for all different issues, and how he identified things we could fix like little holes where things can get in. He also answered all my questions and made sure everything was safe for our chickens and dogs. The scheduling people (Ana I think) were also very pleasant and worked with my busy schedule. I thought I could do this DIY but I’m glad I called the pros.
They were great! Keith was awesome. Instilled a lot of confidence that we will see less spiders and ants. Very knowledgeable, professional, friendly and I super appreciated the communication and being on time so much.
Trevor came out and went above and beyond. He spent a good deal of time here taking care of areas that I wouldnt even think of. The products smell good and seem to be working already but I will have to wait and see. Very professional.
Trevor was one of the most professional guys I’ve had out. He was on time. Had to treat interior and exterior and I had a meeting to attend. He worked fast and I didn’t even know he was there most of the time. And as always all their product is pet safe
It was fast an easy. They pride themselves on using all natural products. I was not prepared for how strong the scent would be. If you have a sensitivity to smells then I would advise they don’t spray inside the home. This was my first time using them.
My husband and I are newer homeowners in Carson City and we were looking for a pest control company to assist with the local creepy crawlies and flying pests (ants, spider, wasps/mud wasps, etc). We are very pleased to have found Natura. Our technician Trevor was on time, professional and very thorough in explaining the product (all natural and safe for the pups) and the interior and exterior treatment process. The whole appointment took a little over 30 minutes and at the end of it Trevor assured us that we could contact him if we had any further questions or noticed any additional pests prior to our next scheduled appointment. I highly recommend the folks at Natura Pest Control.
Trevor was knowledgeable and professional and left us feeling confidant that our home is now protected from the creepy crawlies. We appreciated the time he took to clear the bug mess before he sprayed the exterior of our home. Trevor listened to our concerns and then used his expertise to address the needs of our family and we’re grateful he protected our home…thanks!
Amazing experience! Technician was Amazing and very professional. Have never used a pest company but am excited to see the results.
Amanda was so professional and knows her job. Very knowledgable and very friendly and comfortable. She took time to answer my moms questions. Great service!!!!!
They did a great job, arrived on time, very professional, took care of the inside and outside in no time at all. I was very happy with their service and product. Highly recommend!
Natura Pest control has done a fantastic job of getting our pests under control. They communicate very clearly and everyone, from the people you chat with to schedule appointments to the service technicians, are all very friendly and professional. We are very happy with our quarterly service!
Trevor was very professional. He cleared all cobwebs and carefully sprayed the front and backyards completely.
I was quit impressed with the personal and I am not easily impressed. Patient, knowledgeable and professional. On time, very courteous. Thank you for helping me with this bug problem, it was a very good service
Trevor was very polite and professional, he explained everything he was going to do and explained the chemicals he was going to use, which all were pet friendly. He did a very thorough job and let us know if we needed another treatment sooner to get rid of the ants to call and they would be back.
Naturapest continues to charge my credit card and we are receiving zero service calls. I called to cancel my service. And, not only did i not receive any service for the $55 charge on my card, they doubled down with a $110 double charge a week later. So, three charges, no service, no calls, no emails. Zero follow-up.what am i paying for? Why did they charge me three times? I dont mind a charge, but charging absent service is very dishonorable. Its a subscription scam.
A few people in my community had great reviews for Natura Pest Control, I am glad I listened. The staff is extremely knowledgeable and listen to your concerns and needs.Mike did a great job - he was very thorough with his treatment and explaining the why, hows and what to expect.I am very please with the treatment and trust they will continue to offer the same great service.
Ive used Natura for a few years for regular pest service. Any issue, any need and theyve gone beyond my expectations to perform. Strongly recommend this company and its people. Professional, courteous and genuinely friendly.
Trevor was the best exterminator Ive ever used! He was respectful to my wife and myself, very knowledgeable about the products that are used and our situation, and made a point to make sure that I was happy with his service. The only reason I didnt give the company a 5-star is I called the office with a question about the contract and I felt they didnt want you to contact them by phone I left a message anyway and never heard from the office.
Excellent service, so happy that we hired the best company. Trevor was kind and knowledgeable. Our entire house out and in was treated and I feel so much better knowing the products used are safe for our pets and children to be around.
Today Marcial came out and sprayed the house! He was so nice and very professional! He was also very productive and communicative! Definitely would recommend!
Ive been using Natura pest controlExclusively for the last 4 years.2 years in the home I own now, and 2 years at my last house.The employees are all top notch!From the ladies that schedule in the office and the guys that handle the pest and rodent control.Anytime I have had a problem they immediately come out and address the issue, always to my satisfaction.
Have quite a few spiders, ant mounds, elm beetles, and millipedes. Service technician asked for an inspection/tour of home first listening to my concerns for pest control. Then he spent a long time treating all around inside and outside very thoroughly. Overall, I was very pleased to have such a personable and competent pest control technician treat my home and yard.
Extremely polite, professional and knowledgeable. They take the time to get to know you and your concerns. Could not be happier with their service!!
Service was provided by the technician Trevor, he was very professional and did a thorough job with the inspection and service. Trevor was attentive to detail and took my concerns and went above and beyond my expectations. If your looking for a pest service look no further and let Natura Pest Control take care of your needs. Hope you have the chance to meet Trevor a great representative for their company.
Trevor provided quality service and made sure every inch of our home and property was pest free rodent free and weed free! I highly recommend this company their products are amazing and smell amazing, I promise you will not regret your decision with using this company.
I had some spiders around, after I ordered the treatment the spiders were dead. But all kinds of bugs are now (month and a half after) attacking my house, I have flies around my house for the first time in more than 10 years! I see that natural way is better, the service from the pest control ruins the balance. Think before ordering, because the year agreement cannot be canceled.
Trevor was on time, very polite, easy to talk to, and listened to my concerns. Now I have to wait to see if the product works. He did take down the cob webs and it looks better. He treated for spiders, ants, earwigs and flies
Trevor was our specialist & he was on time and very professional. Great friendly attitude and very helpful. Provided information on the services and helped fill in sections under our sink. He made us feel very comfortable and confident in our services. He also made a follow up appointment to check in with us. I definitely recommend with 5 stars.
I am a first time customer and was HIGHLY impressed! Trevor was professional, courteous, polite and thorough! My dog thought so too!!I was impressed by all of the treatments that were applied and the attention to detail that I observed... I felt very comfortable and would recommend this company and Trevor!!! Thank you
Came out and did the initial service for my garden (ants, aphids, spiders, earwigs). On time,great communication, and answered all my questions and concerns. Great guys too! So far so good!
Service person Kieth was knowledgeable, friendly and attentive
I am very pleased with the service that I receive all the technicians are friendly knowledgeable good young men their service is spot-on and I enjoy doing business with them its good talking with them when they come out to do my service they listen to what I have to say and the address all my issues its a good company to do business with theyre very professional and very friendly
Chris and Keith came out to service my house they were very friendly answered all of my questions and were very thorough looking around the house. They even got rid of some wasp and black widow nest i did not know about. This was only my second visit and i have already seen improvement I would highly recommend this company. Great friendly employees.
The technicians are always very friendly and kind when they arrive. They show up when they say they will. They are patient and take the time to listen to my list of bugs I’ve seen and allow me to show them where I’ve seen the different bugs. They are thorough and make sure everything is taken care off.
Trevor was fantastic to work with. He was early/on time. Took the time to let my dogs get familiar with him before starting anything. Very professional, and answered all of my questions.
Kaleb was great at giving information and getting the service set up quick and easy & Trevor came over to do our service and was very thorough and polite!
Alfonso came to the house right on time, heard my concerns, and went to work treating for ants. Very polite, and hard working. Great experience for us.
Everyone I’ve dealt with has been very personable, professional and efficient. I love that the products they use are environmentally conscious and pet friendly. Sam came at the perfect time to get us set up with our new service and Trevor and his co-worker were timely, efficient and professional and addressed all my points of concern.
I’m moving back into my house and seen a mouse, called these guys and they came the same day..... amazing! I been using them for about three weeks and haven’t seen any mouse droppings or ants since, they have been to my house 3 or 4 times making sure everything is going accordingly. I am so happy I called them!
Trevor was our pest control servicer. He was very nice and friendly! He did a multitude of services to the interior, exterior, and garage including the removal of cobwebs and spider webs on the exterior of our home. We didn’t have to leave our home in order for the service to take place and it smells like rosemary and peppermint. Not bad at all. He said the smell should go away in about 24 hrs.Greta service!
Friendly, respectful while at our home, price is good. Organic solution safe. The technician was efficient and awesome. Super recommend
Trevor let me know when he was 30 minutes away.Very friendly, thorough and answered all my questions. Once completed, texted me letting me know he was finished. This was my first treatment so time will tell.
Natura staff is excellent. Customer service always is helpful and sweet. While on a business trip, my mother was watching my house and said she liked our Natura guy so much, she wanted to adopt him.Spiders are gone, no webs, no Rollie bugs anymore. No ants, bees disappeared. And they spray lovely smelling essential oils in the house that deter bugs without harming pets and kids. Couldn’t be more pleased that we have Natura pest control.
First time using this company. Very impressed by friendly technician. He did much more than previous pest control. If all visits are like this one we will be very happy
Had my first appointment today to have my home sprayed inside and out for pests. I received a text from the technician letting me know he was on his way. Once here, he explained the whole process to me and finished in about a 1/2 hr. He removed two wasp nests I didnt even know I had. Great service! I’m very happy I signed on with this company..
I am so glad i had these guys come out. The service guy was very friendly and informative. The service was quick and thorough. I look forward to using these guys for a long time.
Shout out to Marcial! I always appreciate when people working in and around my home are kind and friendly. I appreciated his knowledge, and that he walked me through what he was going to do, he ensured my pets were out of the way of spraying, even though it’s pet safe.10/10! Thank you!
Wow this place is so responsive. Affordable, and keeps pests at bay. I’m terrified of spiders, so these guys are kinda my hero’s
Extremely friendly technician and phone support staff. They arrived early and were very easy to talk to/helpful with any questions I had. Literally watched a poor spider struggling to get out of my garage as we were wrapping up our conversation. A+
Trevor performed an initial inspection and treatment today. He was very friendly and thorough. The process was quick!
They removed hundreds of protected cliff swallow nests and nestlings at Greater Nevada Field. They said the birds were not protected. If they cant identify wildlife or know wildlife laws they should not be in business.
Amazing customer service, found ants in my kitchen this morning call Natura at 8 am and they were there spraying by 9:15 am!! I use their 4 seasons service and love it.
Scheduled a person to come out to my house from 9AM to 11AM today about a week a go. They never showed up. I tried calling Natura, nothing. I left a message, nothing. I used their text back thing on the website, nothing.EDIT they got back to me the guy was running late. Increasing to 4 stars as he was awesome. They need to have better alerts so I knew not to wait around for 3 hours waiting for nothing
Friendly, communicative and punctual! First time using Natura so well see how the pests do over the next quarter but the efficiency and professionalism is amazing so far!
I like to ask a lot of questions about any service. I asked Trevor about all the products he was using for the cucumber Beatles, the spiders, the wasps and he answered all my questions. He was friendly, like when you’re hanging out with a friend and your asking a lot of stuff and it’s just like a conversation, I appreciated that. He knows his products and did a thorough job. I walked around with him almost the whole time and liked the job that he did. I even asked questions about about other services and he answered those too. I would have him come back again.
Great company. Very professional and polite. I highly recommend
The technician was knowledgeable and communicated the whole process clearly. He was also on time and worked quickly. I would hands down recommend them to anyone!
Trevor was very professional and knowledgeable, he explained everything that he was going to do and that made me feel comfortable and when he was done he told me about everything that he did and if I had any issues to get in contact with you. I wish all professionals were as nice as Trevor.Keep up the Great work young man!!!
Staff did a very thorough job of spraying around the house and in the garage. They also went around the exterior of the house to knock down any cobwebs.
Received an text from Trevor letting me know he was 10 minutes away. On time, friendly, professional, let me know exactly what was going to be done, and very fast. Explained what he had done. Can’t be more happy with Natura and can’t wait to see no more ants around my house.
Always friendly and efficient service. Took their time to make sure everything was addressed. I’ve used Natura for a few years now and my house is always free of spiders and ants. It is greatly appreciated and I love that I can feel safe with my pets not getting toxic chemicals on their paws!
Trevor, the tech, arrived right on time after texting me that he was on his way. He was very pleasant and answered all my concerns and questions. Professional looking and acting. He got right to work, was expedient and thorough . He completed the job in a reasonable time and checked in with me before he left to make sure all our concerns were addressed. Very happy with his service.Patrick Ellis
Trevor was incredibly kind to all of us & he was more than patient with the small children. He was wonderful! Carson was also really kind to me while signing me up, this company has made a fantastic first impression. :)
Have been with Natura PC for the past 3 and a half years. Dylan was great, not only did he provide ant treatment, but was also nice enough to resolve a minor malfunction with our kitchen window blinds. Great service all around.
Everyone I have talked to from this company have all been very friendly and helpful! They are quick, efficient and the price is something you cant beat.
Natura is very concerned about the environment-which I really like. They are very knowledgeable and patient with my many questions. I would highly recommend this company.
Trevor came over and was very professional. Talked about the product and how it is safe for pets. Took time to go everywhere around the house and backyard.
Very professional, quick work and very affordable. Highly recommend.
The gentlemen were very professional and friendly. The product used inside the house smells divine! They are following up in 2 weeks to make sure the spray was effective on the weeds, etc. very happy with this service.
The employees have always been top notch. Friendly considerate informative helpful. When I call for service they come out quite quickly usually within a day.
Well now I feel bad because I cant remember my dudes name, but he was awesome. On-time, very friendly/personable, and just a good dude all around. It was a great experience 11/10 would recommend!
Trevor was very professional, on time, and great at communicating what his process was going to be while at our house. Will definitely be using them moving forward to protect our home from bugs throughout the seasons.
We absolutely love this company! Roberto is amazing to which he is now the one person we prefer to do the job. Thank u to the whole company and Roberto you are amazing!
This company is great. Very friendly, polite and respectful of my home. I like that they use nstural products.
I have been using Natura for 2+ years now since I moved to South Reno. I have been more than happy with their service and their staff members. I would highly recommend.
I love this service, the staff is always great and attentive to any requirement.I have been offered other companies services but Im SO happy with Natura Pest Control, they earned my loyalty.
Good morning, just had Teryn with Natura Pest Control come by and inspect and do our first service. Have to say he was on time, and very professional wanted to know exactly what was going on and where we were having problems and with what pest. He then started on the outside front and back and even did the outside lights were critters hide. Sprayed sidewalk cracks, doorways just throughly did a great job on the outside. Then he moved to the inside and worked bottom to top all rooms, bathrooms we did not have him do the garage because we are in the process of reconstruction work but he will come back anytime at no charge. I also like that our price is a locked in price. Very happy with the first device and Anna our representative for Nutura she was excellent and patient with us on our time frame. So far very happy with service and agreement we came to. Looking forward to our next service.
Chris did a great job! On time, professional and efficient. Would highly recommend Natura Pest Control!
Vincente did an excellent service this morning, and reviewed bait station positioning with me. He was very professional, friendly and helpful. He offered to add another station where it was needed and made sure all areas were treated for our most common pests (piss or sugar ants, I’ve heard them called by both names) which are incredibly hard to get rid off. We have had Natura doing our pest control for over a year now, they have gotten rid of two enormous ant colonies and I no longer have insects in my house! I highly recommend this company. Every tech we have had come out has been courteous, professional, helpful and friendly. These guys are fantastic!
This has been a great company to work with! They are prompt and thorough. I love that you can call at any time that you see increased activity to come back and service your home.
I have been using Natura for over a year. I had a very bad mouse infestation when I called them. They came right out, were very caring (I was freaking) and got the situation taken care of in no time. I have not had any mice issues since. Every technician and office personnel I have had contact with have been professional, personable and accommodating!