I stopped in today to thank Gretchen C, Reno manager, for referring me to the Carson City branch where I was treated to the same professionalism Id come to expect from Advance America over the years. Id recommend Advance America to anyone in need of a payday loan and they have other services as well.

This place is fantastic! Gretchen, the lovely woman who helped my friend and I out was so helpful and positive. Id recommend this place first and foremost to anyone who is in a financial rur and needs a little support to getting back out of it. Thanks Gretchen! See you soon!

I applied for an installment loan and your representative Gretchen was extremely professional and friendly. She made me feel welcome like family. She is a star shining bright on the darkest day of my life. Thank you for have her in your company

Gretchen and Lynn have been fantastic helping me today! I came in, and they took care of me quickly and with a great attitude. Most other loan places aren’t personable, but these ladies are amazing

Gretchen at the Smithridge location is absolutely wonderful, never has the process to get a Payday loan been easier! Thank you Gretchen!

I had a great experience with Gretchen she was very helpful and got me my loan extremely fast. Highly recommended

I have been coming to Advance America for a while now for those time I run into financial hardships. The management and staff are very professional and personable. I always have a pleasant experience.

Gretchen Cardoza was very nice and helped me for my first payday loan very easy and fast super friendly I recomend to anyone go here.

Gretchen was awesome! Explained everything to me in a simple and well understood manner, over experience is 10/10 Thanks Gretchen!

Gretchen was great and super accommodating. Quick easy process!

Gretchen from the smith ridge location has always been great help! Highly recommended! Glad she is back!

Gretchen and Lynn were great they help me get a payday for $100 which was great I needed thank you

Gretchen is amazing! She makes the process of getting a payday loan easy, comfortable and quick. Shes professional, friendly and overall just a pleasant person to do business with. If you need a payday loan, I highly recommend using this company.

Thank you for your services Gretchen you are amazing for taking care of my boyfriend and I came all the way form California to enjoy are stay and you really help us thank so much I 100 percent recommend advance America ! ❤️

The service is excellent. Speedy and friendly.-Rebecca Adams

What a nice experience getting a personal loan. Gretchen was extremely friendly, knows exactly what shes doing, and made me feel welcome. I will definitely be returning if he need ever arises again.

Gretchen has been Super Awesome!! She has always been very professional, knowledgeable and just a pleasant person to work with... if you are ever in need of a payday loan, see her...

Gretchen was to the point and clear. I was in dire need after an extremely costly automotive issue. Gretchen made me feel completely at ease, explained to me the most efficient way to pay back my loan, and allowed me the space to determine what I needed in terms of amount rather than dictating that amount to me the way most loan places do. Thanks, Gretchen! It was absolutely a pleasure!

Gretchen Cardoza was welcoming and personable. She processed the paperwork quickly and efficiently. Gretchen is a 5 Star employee!

The two gals working there were super sweet and helpful.

Very Nice ladies, Gretchen and ShelbyWee able to help me !My husband had cancer and we needed fast cash for meds !Grateful for this Place and the ladies were great !Thank you Ladies

Fast, Friendly service and a very informative transaction offering explanations for the different ways my loan could be handled and processed. Made a stressful week and auto situation much more easily managed. Thank you. I was in on 11/27

Gretchen was the best made my day when I felt so little and didnt have it for my bills. Thank you allowing amazing women help. God Bless her always. Respectively, Dee Dee Dee Roll

I like coming here due to the efficient fast and polite staff! I had no phone it was raining and I was on the bus all day....could not apply there for that reason about the phone...she helped me by obtaining a number at an old payday advance I had gone to...my needs were met...then a came back to her for the loan I really needed!!! Great Service!! Gretchen is Great!!!

I came in with my boyfriend.I got a payday loan and he got a installmentThe girls WERE so great. Very, very helpful..

Gretchen is amazing she is so helpful and amazing, I come back for her. Very helpful when you need it!

Gretchen is great. She has fantastic customer service. I look forward to seeing her when I go there because she always greets you with a smile.

The staff was very helpful and knowledgeable and I was given some of the best customer service I’ve ever experienced. Would definitely recommend this company to anyone looking for a loan and any other financial services.

Gretchen does a amazing job. When we make our payment. She remembers our conservations. Just a great employee.

Gretchen is super nice and very eager to help with any of your payday loan needs. The building is very clean and quiet.

Advance America is a good company ! Gretchen is really easy to talk to and helps you out during hard times ! This is the only check loan company I will deal with in Reno . They are fast and friendly and the cheapest Ive seen this will be my go to company if I ever need a loan again .

One of the most pleasant experiences I have had with staff at a loan center. They were polite an curtsey I left in great spirits.

I have been with Advance America for a number of years. First I had Teresa and now Gretchen and they have been wonderful. I would highly recommend them.

Gretchen is great...if you need a loan go see her this is the best place to go

Gretchen is very special always have a smile on her face she has outstanding customer services skills and that is very important!!!

Gretchen is such a great employee. Always greats us with a smile. Always a joy to talk with.

Gretchen was amazing. Fast, friendly service.

Gretchin is the best. I always have a great experience when I come here.

Great customer service and friendly. Very reasonable rates

Grethcen is amazing, loved her customer service. She was so helpful I only went in asking about the loans but if I need to go anywhere it will be this store!

Very helpfu and friendly Shelby is the best

We really need money for rent and gretchen cardoza hooked us up and got us the money we needed very fast

Gretchen did help quick and easy and polite

This is ridiculous!! I drove all the way from across Reno as I’m not even from nevada, I’m visiting, and they locked the doors 10 minutes before closing time which is supposed to be 6pm! And the only thing they did from behind the desk was give me the hand crossing the throat sign language which I was supposed to take as “no we are done”. Ridiculous

Gretchen is amazing! Thank you!

Racist and depredatory company

Worst experience ever!