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Gail Willey Landscaping Inc.
5690 Riggins Ct, Reno, NV 89502, United States
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Gail Willey Landscaping Inc.

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Au
Review №1

The people at Gail Willey Inc did an amazing job on our outdoor living space. They were always very responsive and very professional. There attention to detail is top notch. Greg did an amazing job at designing the whole project. Also, Nelson did an amazing job at organizing and keeping the guys on track with the entire project. They were very accommodating to our needs, wants and budget. We even have built in lighting, along with irrigation for the lawn and drip systems for all the plant life that will come soon. We had to do some things on our own, to save some money, like building our shed, pergola and electrical. Im very handy and wanted to build my own shed and Im pretty good with electrical, so I enjoyed taking on those parts of the project. I would recommend Gail Willey time and time again. They were able to get started earlier than what was predicted in the beginning. I cant say thank you enough for everything they did. Its still a work in progress and we cant wait for the final finish. We still need to plant flowers, shrubs, small trees and grass, along with building the pergola next to the shed and finish the rock gardens. We will update this post when it is all finished and we get the swim spa from endless pools craned over the house.Thanks again to everyone at Gail Willey for making this all come together!

ca
Review №2

Even though they Came all the way out to Fallon they didn’t rush. They took their time. We couldn’t be happier,very professional very friendly and the trees are beautiful. Just what we imagined. Jeff and his crew are amazing.Very appreciative Art and Cathy

De
Review №3

I have worked with many different people from this company for about 10 years now. Everyone is extremely friendly, professional, and reliable. The quality of trees have always been top quality and long lasting. I highly recommend this company and will continue using them in the future.

St
Review №4

Gail Willey did a wonderful job landscaping our yard. Everyone we dealt with was professional, friendly, hardworking, and provided us with quality work. They also understood how to navigate the HOA rules. I would highly recommend this firm.

De
Review №5

Gail Willey Landscaping has done a superb job on the completer renovation of our front yard! They took out old damaged concrete and installed approximately 5000 feet of pavers as well as xeriscaped our front yard. It looks just gorgeous and we could not be happier! This team is first class with excellent attention to detail. They completed this project in about a month and we could not be happier. We highly recommend them!!! I can’t figure out how to add pictures to this or I would:)

Bo
Review №6

Gail Willey installed more than 20 large pine trees for us. A year later they are all healthy. The operators are courteous, efficient and professional. I would recommend them to anyone.

Fr
Review №7

Very disappointed with the quality of work. Bait and switch. Almost felt like they were stealing from me. Very rude on the telephone. untrustworthy would be the best to describe the company and employees.

cr
Review №8

John and his team were great to work with. They were always on time. All were professional and great to interact with.Our yard was just bare mud devoid of trees or boulders. They showed up at 8:30 and by 1:30 we had 2 beautiful ponderosa pines. One 20 foot and one 26 feet. They installed 13 tons of beautiful granite boulders. They yard was beautiful. It looked so natural and like it had been there forever. His price was beyond fair. We are so impressed with this company I feel very comfortable recommending him to anyone who needs professional landscaping

El
Review №9

This company did my entire backyard and I couldnt be more pleased. Brian and Nelson are wonderful to work with. The crews are polite, work hard, and do a fabulous job. Im looking forward to warmer weather so I can fully enjoy my yard. I highly recommend them.

mm
Review №10

I called Gail Willey to do some basic irrigation system repairs. I was informed that they really focus on larger projects but would have someone reach out to confirm. I received a call from Ralph. Ralph confirmed that this wasn’t their type of landscaping but then asked what the problem was and I reviewed my challenges with Ralph. Ralph then took 5-10 minutes helping me troubleshoot what he thought the issue might be. Then Ralph recommend another company that is more focused on what I was looking for. I couldn’t believe that I was being helped with them knowing that I wasn’t going to be doing business with Gail Willey. I was grateful and shared my gratitude with Ralph. Today I received a call from Ralph again and I thought when I saw the # that this was a mistake. Nope! Ralph was letting me know that he was thinking about my challenges last night and wanted to share a few more troubleshooting ideas. Whaaaat?? Who does that! Knowing this is how they treat non paying customers, I can’t imagine the follow through they must provide for actual clients. I hope this helps anyone trying to decide between 2 offers. Customer service is imperative to a successful business relationship. I hope I need their services in the future. Thanks

Ma
Review №11

This was the best experience weve had with any business since moving to Reno (last summer). Brian listened, designed, work with us on minor tweaks, and navigated the HOA/ARC. Then Nelson and team executed quickly and efficiently. The job site was always tidy during the process. Brian requested modifications after the quality inspection (the little things) that were promptly addressed. We could not be more pleased and would highly recommend GW to anyone!

Br
Review №12

Parker was very unprofessional and careless. Horrible customer service, ABSURD!

D
Review №13

Awful experience with this company. Very unprofessional

N
Review №14

Terrible customer service. A company of liars and thieves.

Sc
Review №15

I am beyond pleased with Gail Willey Landscaping. Brian Dean planned my landscape install and he was a pleasure to work with. The team is outstanding. I received excellent service and am very pleased with my yard. 3 years later when I call, I still get Brian on the phone whenever I have questions. I cannot overstate how nice the personal relationships they build with you are. Its so nice to have service and a company that treat you like a valued client instead of a one and done shopper. Will certainly use Brian and Gail Willey for our next landscaping.

Je
Review №16

We are so happy with our beautiful yard! This is a company that stands by their reputation, and what more could you ask for these days. Big thanks to Thomas and Jen for making this a positive experience.

Pe
Review №17

Gail Willey Landscaping crew (Brian, Nelson, Saul) just finished the back and sides of our new house in Whites Creek (builder doing the front). Could not be MORE HAPPY with the results and the overall experience. Ahead of time, on budget, spectacular results, professional and talented crew. Every one involved was a ROCK STAR. Id score the whole experience a thousand stars but I can only do five!

Mi
Review №18

These guys really know landscaping! They built a brick patio for me and came up with a couple good suggestions that didnt raise the price. Willy didnt like how the dirt was compacting so he had his team dig it out, compact deeper, put the top dirt back and compact it again. Really professional!

Al
Review №19

We were thrilled with the job that Gail Wiley did for our home in Somersett! Brian Dean gave us a beautifully thought out design. We had two other bids but Brian’s was the most artistic and professional. Because it is a vacation home, all of the work was done in our absence and the results were off the page. We would highly recommend Gail Wiley.

Be
Review №20

Parker was very unprofessional throughout the entire process.

Sc
Review №21

Gail Willey Landscape is fantastic to work with! We had a backyard installed for a new home we purchased and could not be happier with the results. From the initial meeting through design, installation and the final walk-through; Nate Weyant and the team at Gail Willey were professional, responsive and exceeded our expectations every step of the way. Working in the service industry myself, I know that this level of service is harder and harder to come by. With the ability to tailor your yard design to your specific budget, Gail Willey Landscaping is the only company you will need to call!

Ja
Review №22

Our Southwest Visit home’s previous yard was a challenge because of unwanted spa, concrete & overgrown bushes/treesBrian Dean proposed a attractive solution of pavers, planters & trees. Project was complete on time & budget because of an excellent work crew supervised by Nelson Funez. All at Gail Wiley were very professional & courteous.We would recommend their services

ma
Review №23

Terrible company stay away!!!

Ge
Review №24

Willey has done our front and back yards, and I have found them to be talented, prompt and of the highest quality. We are very pleased with their outstanding work at reasonable prices.

Ke
Review №25

This is the second time we have had gail willey do work for us and both times weve been extremely pleased. Thomas is a great project manager and the people who do the work are professional and do a great job.

Ch
Review №26

A company of crooks.

An
Review №27

First off, let us start by saying we (my wife and I) rarely write letters or post reviews about our experiences. However, our experience with your team is and has been absolutely wonderful start to finish. Allow me to start with our initial contact when receiving quotes from multiple landscaping companies. It was March of this year when we called and interviewed multiple landscape companies to see who we would think would be the best-fit for our job. This job was a complete backyard design from scratch. Thomas Sloniker came to our home and was patient, listened intently to my wife’s every detail (this was huge as she already had a big design in mind), answered her questions, never once put her down about her ideas (others did this), and he was extremely professional in his interaction with us. Thomas sold us on doing business with Gail Willey that day. When he left my wife said, “That’s who we are hiring”, without even seeing the formal proposal or design. You are lucky to have him!The next part of our experience with your team was with Greg and Thomas in the design aspect of the planning. Greg took his time showing both and on paper and on the big screen what ideas he had with Thomas’s notes. It was gorgeous! Once again my wife had some ideas (such as no rocks, only bark for the whole backyard) and Greg asked why, but never once discounted her ideas. He was clearly just trying to understand so he can do the best job possible in designing the backyard. We were very grateful with all the help and suggestions we received! They came up with a stunning finished 3D fly-through and paper rendering of the project. It was truly perfect and took into consideration everything we wanted, but added components that we hadn’t thought about.We broke ground as promised in the middle of June. Claudio, Julio, Daniel, and Christian the men who worked on the backyard were amazing! They worked hard every day (I came home for lunch to take the dogs for walks) hardly ever stopping or standing around. You are lucky to have such a dedicated team of hard workers. The thing that amazed us the most was we have pots on the patio that had nothing to do with the job and yet the older man (I can’t remember his name and I feel bad for that) would take his time to water ALL of them every day in the morning and evening. He didn’t have to do that, but he was so kind to. This is the kind of care we saw at our project day in and day out.There were of course little things to iron out along the way and Thomas & Greg were immediately responsive to our questions no matter how little, and took care of them all. The carpentry crew Dave, Carson, and Stephen did impeccable work throughout the whole project. Suzanne and Severo were extremely helpful in the billing aspects and as well as making sure our fireplace arrived on time.The subcontractors from Nelson & H&K plumbing were great to work with as well. I had conversations with both and their knowledge and expertise were very apparent.We had a truly amazing experience with Gail Willey and the entire team from start to finish. The attention to detail and most importantly, the customer service your team provided was beyond what is typical in our world today. We tell all our friends, family, and my clients they weren’t the cheapest or most expensive in town but they were WORTH EVERY PENNY AND THEN SOME! We will always highly recommend Gail Willey and his team to anyone wanting to make their dreams a reality.P.S. My wife was talking to our neighbor across the street yesterday, and our neighbor told her that she wanted to see our backyard, as she has heard rumors in the neighborhood that our backyard is absolutely gorgeous. Thanks to Gail Willey we are the talk of our neighborhood!

Sc
Review №28

Unhappy with service

Information
100 Photos
28 Comments
5 Rating
  • Address:5690 Riggins Ct, Reno, NV 89502, United States
  • Site:http://gailwilley.com/
  • Phone:+1 775-853-8733
Categories
  • Lawn care service
  • Landscape architect
  • Landscape designer
  • Landscape lighting designer
  • Construction company
  • Lawn equipment rental service
  • Lawn sprinkler system contractor
  • Paving contractor
  • Tree service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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