Although swamped with work, they were able to accelerate the installation date at our residence. Their crew (Greg, Carl and Jerry) were cleanly dressed, very polite and quite industrious. Hope we never have to use the product!
The entire Ember Defense team was incredible. Devan, Adam, Cody, Matthew and all the crews were knowledgeable and very informativein every aspect of fire prevention . I feel more safe and secure withthe tools from the experts at Ember Defense. With any questions, Jackiewould response quickly, which was most appreciated.Thank you
The quote was reasonably priced, especially for custom foundation and gable Vulcan vents to retrofit an older home plus gutter sprinklers. The crew was outstanding. Their work was done on schedule and was of high quality with attention to detail in making the painting blend in. Specific recommendations were also made so our gardner could improve the fire safety of the property. My brother-in-law has engaged Ember Defense, too.
We live in Napa, CA and have endured fires very close to our home for the last several years. Ember Defense toured our property and helped us make make intelligent choices to defend against wildfires. Very knowledgable and professional. We upgraded all our vents to Vulcan Vents. They did a really nice job on the install. Great color match to the house and very clean install. Multiple vents had to be custom fabricated and they came out great. Their knowledge, service and quality were top shelf. Highly recommend. We also got a discount on our home insurance.
I live in a high fire danger community and have had a wonderful experience dealing with Ember Defense. This is an excellent group of guys that genuinely care about better protecting your home. They worked with me to prioritize things to harden my home based on what we could afford at the time. Adam and Devon are extremely responsive to any questions along the way - really whole team has been lovely to work with.
I hired Ember Defense to retrofit our foundation vents with Vulcan Vents and to protect our gutters with Valor Gutter Guards in order to harden our home against wildland fire, and I’m very pleased that I did. I am a perfectionist with an education in construction, so I was concerned that the new vents would alter our home’s aesthetic, and I was worried that installation of the new gutter guards would adversely impact our roofing system. My fears were completely unwarranted. Devan and his crew were terrific. Their solutions to my problems were customized according to my needs. They communicated well with me and among themselves. They were thorough, attentive, careful, and neat from start to finish. I now have more confidence in our home’s ability to resist threats from wildland fire, and I enthusiastically recommend their work to anyone seeking the same.
The 2017 and 2018 wildfires in my area brought defensible space to the forefront of priorities. I did a good deal of research into products, costs, and what would be good for my property. I also discussed my plans with my insurance broker, who had handled some serious claims. Adam Iveson and his team at Ember Defense provided timely information, quotes, and service. The entire process, from inquiry to delivery and follow up, has been entirely professional. My family and I believe that working with Ember Defense has been a very worthwhile investment in defensible space.
Ember Defense was very easy to work with. They arrived when they said they would and got their work (in our case ember screens for all vents) done efficiently and thoroughly. They cleaned up after themselves and left very satisfied customers. We recommend them highly.
In August Ember Defense installed 45 vulcan vent screens at our home - all custom as our home is older and eave/basement air penetrations were not standard size. This team is professional and deliver the product they sell on time and with little hassle. As part of their bid process they provide a thorough Defensible Space survey of the house and property and then credit the cost of the inspection to your if you proceed. They really got the ball rolling for us and our home is much more protected than ever. Highly recommend.
Our insurance company required us to install Vulcan fire vents. Ember Defense made the entire process painless. Great guys, amazing customer service, and fast custom order turn around. They also gave us fire safety advice for our yard. I highly recommend them!
Ember defense just installed 40 new Vulcan vents on my 1960s era home. These guys know their stuff. Call for a consultation and they will credit the fee toward work done on the house. Fabulous experience - reliable, good communication, fairly priced. Give these guys a call if you are interested in increasing the fire resistance of your property.
My husband and I have lived in a high fire danger area for 30 plus years. We have been evacuated multiple times. With Ember Defense we feel we have a fighting chance with fire. Between the special vents for fire and the water system we have a level of comfort we have never had. Nothing is fool proof but this is the best answer for us. We appreciate Adam and Devon and their ability to plan the System that is best for our home. These gentlemen are professionals. To describe the system in one word. Relief.Debbie, Reno NV
Very professional. Very knowledgeable. I have been very concerned about wild fires for many years. With Vulcan Vents, gutter guards and foam-fast wildfire pre-treatment kit, I feel more prepared .
With having to evacuate from the 2017 Tubbs Fire, I felt that it was important to take any extra measures I could to protect my home from succumbing to a future wild fire. Ember Defense did a great job from beginning to end. Adam took the time to walk me through the process over the phone. The cost estimate was spot on, they did the work in the time quoted, and the vents look great. Good communication and crew. Id definitely recommend to anyone looking to increase the fire resistance of their home.
Early last year we bought a large suburban home in Fairfield CA which backs up to thousands of acres of open space, a view to die for, and possibly from; the house is downwind of the seasonal Diablo winds, and my concern was that embers would enter the otherwise fire-resistant house thru the vents, as I had seen them do so often in Southern California. My research led me to Vulcan Vents, which recommended Adam Ivesons aptly named Ember Defense LLC out of Reno to do the installation. Our experience could not have been better. We got a more than fair bid, and the installation was timely with no issues bcuz they thought of everything and anticipated our needs. We also benefited from Adams advice about how to eliminate flammable plantings and maintain our yard to reduce fire risk. Fortunately our area did not burn last year, but we will always have that risk when the winds rise, and we now feel as prepared as possible. Thanks, Adam!
Living in Ojai, we had a very close call during the Thomas Fires in 2017. Afterwards, we were looking at photos of houses that survived the simultaneous firestorm in Paradise, CA. Mature trees standing like black sticks completely surrounding a pristine house that wasn’t even touched by fire. How was this possible? A little research showed it was due to Vulcan Vents that prevented embers from entering the attic. We contacted Vulcan and they pointed us to a company called Ember Defense. Adam and Devan came out to the house and carefully surveyed the property. They arrived on time and were a delight to work with. We had a thousand questions in the weeks after he left and he answered every one of them thoroughly and with no pressure to actually purchase. A year later we chose them over all the other companies offering various products. As a college professor, I give them these overall marks:Integrity: A+Timeliness: A+Lack of sales pressure: AAA+++I would hire them again in a heartbeat.Julie Lovejoy
These guys are providing a service that is really important to the safety of our homes and our lives.