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Avilas Auto & Truck Repair
2530 Sutro St # 3, Reno, NV 89512, United States
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Avilas Auto & Truck Repair

Comments
Ch
Review №1

This shop is amazing and by the grace of The LORD Jesus, they may have very well saved my life. Finding three of the four wheel arm bolts missing or about to fall off, they were thorough and stayed way late just for me. Chris & his dad are the best in Nevada!It got way worse before the thought of better would begin but Im still here and just wanted to tell yall thank you one more time.

Br
Review №2

We had engine trouble in an unknown town at 6pm on Friday on a holiday weekend. We called ahead and Avilas told us they would take care of us in our tight spot. They checked all issues, were very honest and thorough and offered to take care of us the next day when everyone else was closed. Avilas was professional, empathetic, and willing to take care of us without a thought of gouging. I would gladly use them any time for anything in the future. VERY IMPRESSED!

Al
Review №3

Took my 99 tahoe here to get the freon discharged so I old replace the ac compressor and accumulator. They charged $180 for the discharge and refill which was pretty good considering I could not find anyone else in town willing to help. When they refilled the system they let me know one of my valves was bad and he replaced it for me. He also let me know that the ac should be blowing colder and that this could be achieved by replacing the condenser and orifice tube. If my ac gets hot I will be getting the other parts and returning here to have them work on it for me.

Am
Review №4

I had my Honda CRV towed to their shop because it wont turn on. I thought it was the starter that was failing, however within a few hours they called me back saying they tested the starter many times and it was working just fine, the real problem was the alternator. They fixed in record time, they really went through looking what could be causing the problem. Very affordable repair, great staff very professional and kind, I 10000000% recommend this guys, they are willing to work it out if you need your car quickly. Thank you Staff!! Car is running like a champ!

Th
Review №5

Great people and great service. Took me in right away thank you

da
Review №6

They had my truck for a month, to replace the engine I had to pay for them braking a/c, transmission lines that didnt leak were suddenly leaking and had to be replaced, motor mounts that maybe should have been replaced with the first engine swap and paint damage to the hood and roof of my truck. N

Je
Review №7

This Auto Shop was Honest with me and gave me the Best Quote. I took my car In telling Gus what I thought my vehicle needed done. I had an estimate from other shops that I did not disclose. He calmly stated that before any commitments should be made with him or any other shop a full engine Diagnostics should be performed. Gus was Honest and to the point. Giving me options as to what I should do first if I did not have the funds to fix the existing problems with my vehicle. Out of the other Mechanic shops he was the only Owner that took the time and broke down what exactly he was going to do and pricing. He didnt brake the bank and gave the best quote. Was honest, upfront, and professional you have made a customer for life looking forward to working with you on all my future offroad project builds.

ch
Review №8

Ive been coming to this place for quite a few years, Ive always trusted their work and opinion to keep me safe on the road . Theyve always gave me the run down on my old vehicle to help me maintain it and they always explained and showed me the issues and gave me details. Great customer service as usual with all the employees. 😁

Ma
Review №9

Great place to get your car fixed!! Every time I need something the guys take great care of me and get the job done!

an
Review №10

In my way back to Canada, towing my travel trailer, I had to stop at this shop to service my Navigator. They did it right and fast. Excellent service.

Me
Review №11

Avila’s set me up with an appointment to repair my car’s air conditioning after I paid them to perform diagnostic testing. The appointment was approximately two weeks away because they had to order parts. I showed up for the appointment and dropped off my car. Avila’s told me they would call when my car was ready. I called them near closing and was told they ordered the wrong hose and didn’t do any work on the car. I went to the shop to retrieve my car and could tell they never attempted to work on the car. It was parked exactly where I had dropped it off and I could tell It hadn’t been moved. Did they really order the wrong hose? I doubt it. They either never ordered the parts or the parts did not arrive yet. In any event, it was all a waste of my time and Avila’s didn’t have the common decency to cancel my appointment, or tell me what was going on when I dropped off my car or at least notified me earlier in the day. I would describe this shop as disorganized and dishonest.

RA
Review №12

Been are mechanic for 3 yrs now ...Wonderful service /people I never hv to go bk to see him for the same thing..( unlike sum shops )Oh & he doesnt charge me an Arm & Leg for his talent....

Du
Review №13

I called Sauturday to see how quickly they could get me in to fix my AC, with out me having to leave my vehicle all day with them. They let me bring in right away Monday to diagnose the problem and had me bring it back the next day to fix it. They figured it would take 3 or 4 hours to fix and they got it done in less than two hours. Gil was very personable and professional. I absolutely intend on doing business with them again.

Gi
Review №14

Great customer service

Sh
Review №15

Professional on Time great service for my walks wagan mini van. I will definitely recommend anyone who wants any car repair needed to those guys. The owner gill is friendly and professional he did great service. Thanks Gill

Do
Review №16

We have a 94 Honda Civic. Our A/C was not working and they told us to bring it in. Come to find out the car was way past due on a tuneup. They took care of the tuneup and replaced the A/C compressor and got us back on the road very quickly. Antonio was super friendly and helpful. They really tried and put us ahead of their regular customers but...It has not been a year and our A/C stopped working. We really cant trust anyone any more. This is the third different shop that we paid top dollar to have our compressor replaced in this car. Unfortunately it stopped working again. We live too far away and it is over a year now that we had it fixed here. Its just going to cost us way too much to bring it back here to get it repaired again.

Ad
Review №17

I think I know what the problem is with this shop.They are good mechanics, but they take more customers than they can handle. When they cant deliver on time, then the lying and the excuses begin. Also, the head mechanic is also the cashier, receptionist, errand person and general manager, which leaves him with less time to do work that other mechanics cant do.

Je
Review №18

These guys always treat a customer right.

T.
Review №19

Nice knowledgeable cre

Ke
Review №20

My son found this place on Google due to their high ratings and they didnt disappoint us. Thank you for taking care of my sons vehicle and not gouging him financially. Thank you for doing such a great job servicing his air conditioning system! Thank You!

Li
Review №21

I highly recommend this place for all of your automobile repairs and maintenance. Gil and the other mechanics were very respectful and approachable. They just changed my oil today but on top of that, they did a full inspection on the vehicle to let me know if there were any other issues that they could fix for me. I had my son with me and they had a nice waiting area with a tv that kept him occupied while we waited for my truck to be done. Will definitely be going to them for all of my automobile maintenance and repairs.

La
Review №22

Honest, trustworthy, excellent mechanics. They took care of me and didnt try to cheat or overcharge me just because Im a woman, which other places have tried before. Avilas is THE auto mechanic for me.

Ma
Review №23

Words cannot even explain how grateful I am to have ended up in this place and to have met these wonderful people. My friend and I were on a road trip from Cali back to Chicago and our car started giving us issues. We went to the closest shop from the exit, and they couldnt help us. I tried calling ahead to other places and no one could help because it was Saturday and everything was closing soon. As soon as I called Avilas, Gil was like bring it in, we can fix it. Gil went above and beyond to figure out what was wrong with my car. Although I couldnt stay in town to wait for parts, Gil took us to U-haul to rent a truck to take my car back home. This family owned business is run by people that really care about their customers to one way or another get them on their way. If you are on a road trip or live in Reno, come meet these people that have so much more to offer than just an auto service. Reno, Nevada, I will be back. (Cool wait room, with coffee, and Netflix).

Ir
Review №24

I brought my vehicle to Avila’s due to fire damage behind the throttle body. I actually purchased the vehicle after this damaged occurred and was not familiar with all that was wrong. Vehicle would cut off after only a minute or so. First off they immediately replaced a section of the wire harness that was burnt and showed me how bad the damage was. This did not fix the problem (but had to be done) and they continued to diagnose. I was on a budget but they still went above and beyond, showing me everything they saw that needed done that I could do myself. They were able to get it running great until part comes in the fix main issue. They went through the vacuum system and fixed minor issues for free. By the time I left the shop I knew exactly what was left to do, they reduced the cost of work they had done to help with my low budget, and gave me great peace of mind. Will be back to their shop again.

Ba
Review №25

Great experience! Kept me in the loop the whole time they had my truck, will definitely be returning!

Br
Review №26

So far this business gets all the positive remarks I could give it. Its low key, good old fashioned customer service. They performed a diagnosis and fix of a problem with my van without an appointment and on the same day.They let me look at the diagnosis details and helped me understand where and why the problem occurred. This led me to trust their own confidence that they would fix this problem and others correctly.I will use them again and update my review accordingly if need be.

am
Review №27

The customer service and repair work far by exceeded my expectations. Its hard to find good honest people that explain the process and keep you updated during the repairs. Cost was amazing and repairs were done within hours. This will be the only place I take my car from now on.

on
Review №28

Great guys a little slow on appointments but did a great job at a fair price. They went over and above explaining the problem and the correction, Come back? YES A little out of the way but well with it. Keep up the good work.

al
Review №29

These ppl in these comments most likely were paid to give 5 stars. I do not recommend and mark my words they will upsell you. Get a second opinion before you ask them if they can find the problem for you. They took long to fix my radiator took them 4 whole days and charged me to look at something i didint tell him too dont bother spending thousands when they dont fix the problem just have you coming back to spend more like i said dont say i didint told you so your, your own mecha ic these days.

li
Review №30

Long list of a bad experiences but a bad brake job threw me over the edge. Liars and cheats.

JM
Review №31

A family company that does great work, for an awesome price, and keeps you informed every step of the way, I will always take my vehicles here!

Jo
Review №32

Didnt have trouble but they were very helpful and informative

Ry
Review №33

Pricey

ro
Review №34

Always friendly. Left truck at the shop.

Le
Review №35

Great deal on all auto repair service I have had done here in the last 2 years.

No
Review №36

Worst service in town, never again

Co
Review №37

They took good care of the car

Br
Review №38

Great place to take your vehicle

Ro
Review №39

Fixed all my breaks and rotors at fair and honest price.

St
Review №40

Didnt really tell me what was wrong with my car other than I needed to pay for a new transmission...

Ga
Review №41

Service was fast, honest, friendly, and affordable, highly recommend.

Jo
Review №42

Very professional and honest guys, I had a problem with the brakes, tune up, the exhaust pipe and the catalytic, they fixed all and now the car running very well,great service and friendly

Na
Review №43

I would give these scam artist a zero if I could.

Je
Review №44

Always taking care of my Supalina!

me
Review №45

Love this place

Ju
Review №46

Of the best in reindeer .. excellent service in Avilas auto ..

Ri
Review №47

The place there are many mechanics for transmission, engine installation etc.

Po
Review №48

Excellent service!!!Father and son attend very kindly .. be sure that your car and your wallet are in good hands !!

Lo
Review №49

Very good job

Information
11 Photos
49 Comments
4.4 Rating
  • Address:2530 Sutro St # 3, Reno, NV 89512, United States
  • Site:http://avilas-autorepair.com/
  • Phone:+1 775-324-9090
Categories
  • Air conditioning repair service
  • Auto electrical service
  • Auto radiator repair service
  • Auto repair shop
  • Auto restoration service
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Transmission shop
  • Truck repair shop
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–4pm
  • Friday:Closed
  • Saturday:9am–6pm
  • Sunday:9am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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