The entire staff was great. Dr Papp was exactly the kind of Dr I appreciate - friendly, quick, efficient. I’ll definitely return for future dermatology needs.
I had been going to a different dermatologist for years, but when they stopped taking my insurance, I had to find a new one. I’m so happy I stumbled upon Dr. Liz Papp and her team and California Skin Institute in Redwood City. The admin staff is so welcoming and friendly and I’m really happy with the care I’m receiving from Dr. Papp. She makes me feel heard and is very understanding. I’m so happy to be working with her through my skin conditions. I know I’m in great hands! If you are looking for a great dermatologist, look no further!
Friendly, knowledgeable staff with a large network of offices be doctors. Highly recommend.
The doctor at csi does a great job in treating my skin problems. I highly recommend her.
I visited the office of Elizabeth Papp today and I’m pleased with the visit. Her team is incredibly helpful and kind. Elizabeth started me on a track for an issue I’ve had with red spots and peeling on my face and committed to helping me find a solution. Step 1 in play! Hopefully step 1 cures it but if not, I’m also committed to her assistance to work through the issue. Thank you all.
I like these folks! I have been a client for a few years now (it was TIME for me to begin a relationship with a dermatologist), and I always have a pleasant experience with the professional staff. Ill be back in 6 months!
Wonderful experience! Excited to have a positive team working on repairing the sun damage on my skin!
Liz Papp is. It only kind, professional, intelligent, and skilled, puts my doctors at Kaiser to shame. She has never been wrong about any diagnosis. In fact, I see her first before consulting the dermatologists at my HMO. Thank you—so very happy with your work!
In the past the nurse practitioner was way too rough with my skin. Today I went in for a treatment and they were out of the exact solution that I specified in my appointment. Who does that?
Botched Botox on marionette lines. I went in to the Redwood City CSI with Liz Papp concerned about what they called marionette lines and came out with even more pronounce lines that before.It was very upsetting. She said I looked great, but of course she’ll say that. Even my teenager asked What happened to you? I took pictures of before and after and I recalled her saying that I needed more botox, naive me I took her advice to only have her used half of a bottle and she said she’d save the rest for another time. Well… I cried myself to sleep that day.All that money to actually look worse. They still have my other half a bottle which was $650 for one whole vial. No way I’ll go have her touch my face again. Liz refused to give me my money back and pretty much shoo me out the door. A total of $1300 dollars went down the drain and I was left with deeper marionette lines. She might be ok with other sling issues but nothing cosmetic at all.Stay away from this place.
The team at the institute were amazing. I was in and out with a thorough exam and a few tags blasted in less that 30 minutes! Dr Papp was kind and on time. Already looking forward to go back in a year for my next checkin!
Very efficient and no waiting. Very professional.
Friendly staff and doctor! Scheduling is easy. Clean facility. 😁
This was my first time and I was more than pleased I got Botox for the first time the staff was very friendly I will definitely be back
The ladies at this office are absolutely amazing, I would recommend them to any of my friends and family! They take such good care of you and make you feel very safe and secure. The office is also very Covid safe, very clean and sanitized! Cannot rave about them enough!
This office is incredible (Liz Papp, RWC)! Everyone who works here is kind smart and professional. As a chronic skin cancer patient, I rely on this office to keep me healthy. I’m not good with needles and I ask a ton of questions, but I always feel respected and well cared for.
Friendly staff, excellent communication, and cozy atmosphere. Top notch service!!
Liz Papp is amazing. She is detailed oriented and focuses on all the right areas. Kim and Liz are a great team and take care of their patients like clockwork. Friendly staff and great environment.
I got an appointment right away. The Physician’s Assistant, Liz Papp was engaging, attentive and quick to tend to all my concerns. Really good skin care facility. I highly recommend this dermatology group.
Dr. Papp is an amazing and attentive dermatologist who has fixed all my skin problems. Highly recommend her.
The people at California skin Institute in Redwood city are awesome. Every time I am there they are incredibly helpful and friendly. I wish I have had found this place years ago. They always explain everything to you and make sure you understand before you leave
The doctor, Dr. Papp, took care of my problems very quickly and now everything is better. I have been here many times and find them to be very professional and thorough. Thank you!
Great experience. They were able to treat me on the spot! Highly recommend.
I always have a pleasant visit here with Dr. Liz. It’s the only place I keep going back to.
Love this place. I went for the first time today. Dr. Liz is awesome and so is her staff! Very friendly, kind and efficient.Thank you!
Liz Papp is an outstanding dermatologist. Her knowledge, expertise and skills are excellent. Liz Papp and her team are true professionals. If you are looking for a dermatologist who is caring and attentive Liz Papp is the dermatologist you want to schedule an appointment with.
Ive only been here once but everyone was knowledgeable and friendly, and there were covid precautions in place that made me feel safe (everyones temp gets taken upon arriving and everyone wears their mask properly)
I cant express enough how much of a wonderful experience going to California Skin Institute was. The entire staff was amazing and caring from the first phone call to the end of my appointment. And Liz Papp was so so awesome. I have zero doubt that any future derm needs will be taken care of at this location because they were amazing.
Liz Papp and her team are incredible. The entire experience is superior to any other offices I’ve visited. I make the drive from San Jose to Redwood City for this reason. Worth every minute and every penny.
The doctor and nurses are warm, patient, and knowledgeable. They also made me feel heard and valued, which is rare in a doctor nowadays I think. It was easy to schedule appointments, too ! Dont hesitate to give them a try.
Front office staff was very helpful and friendly!Liz listened to my concerns and assessed my issues. It was a pleasure meeting her and the staff.
This is a truly excellent practice. The staff is very helpful and prompt when it comes to scheduling. The medical professionals are incredibly knowledgeable and are very clear and honest with detailing your options and their benefits and side effects.
Excellent attention, I was really a little nervous about the procedure but Dr. Papp felt very comfortable and I didnt take more than 1 hour what I had expected for 2 years. I am very grateful to them and their assistant and receptionist are very friendly and cordial. Thank you.
I cant recommend Liz Papp highly enough, shes incredibly knowledgeable and thorough, and obviously cares very much about her patients. I always leave feeling listened to and that Im in great hands. I also appreciate the friendly front desk and nursing staff who are very accommodating and put me at ease.
Fast and easy and left without having to do major laser work! Nobody has ever told me that using creams for my sub damaged face was an option. This doctor saved my face!
Excellent! They really know their stuff. You cant go wrong by going there.
I love Dr. Papp. I have been seeing her at least 3 years and every time I see her she takes her time with me. Always has the latest medications to recommend which actually work. I recommended her to my sister and she is also thankful to her.
Papp is great! Been coming here for several years, she’s so great to her patients she accommodates when it’s an urgent matter to see me. Her staff is also great.
They are great in squeezing me in last minute and Dr. Papp is always very nice to explain everything to me. They are knowledgeable and I trust them!
My wife has gone to this office for years for her Botox and laser treatments. She has told me for years that I need to go in and have my moles looked at and maybe do some Botox too. So she made me an appointment and I went there.What a great office. The staff was very polite and efficient. I felt very comfortable. I was nervous going in for a visit, but was made to relaxed and at ease. Parking was also very easy. Amber the receptionist was thorough in taking my information. She has a kindness about her. Kim the RN brought me to a room and took my history and obtained information for my provider. She has been there more than 25 years. When my PA/doctor came in, all of my concerns were addressed and all of my questions were answered. I would absolutely refer this office. I left with a follow up appointment for future mole checks and a very content feeling.
Liz is awesome and always makes me feel at ease! Superb work as well!!
Shes the best dermatologist on the planet.
L ALWAYS HAVE A POSITIVE EXPERIENCE WHEN I VISIT THE California Skin Institute. DR. PAPP IS EXCEPTIONAL.
I was really impressed by both the staff and doctors at California Skin Institute. I was welcomed warmly by their front desk staff, and they processed my forms and payment quickly and professionally. I was taken to the exam room on time, and the nurse again took great care in listening and recording my concerns.I was the most impressed by Dr. Liz Papp! Im used to doctors who are always behind schedule, who shuffle you around in a hurry, one foot already out the door heading to their next patient while youre still trying to ask questions. But not Dr Liz - her demeanor is calm and soothing, she takes care to listen to your concerns and examine the issues slowly and methodically. She diagnosed my issue right away (I visited a different dermatologist in the past who was way off) and recommended a skin cream that cleared up my problem in less than a month!Thank you Dr Liz Papp and all the wonderful staff at California Skin Institute! I will be recommending you warmly to all my family and friends!
My appt was with Liz Papp; she listened closely and talked clearly about my options and recommended treatment. I was very happy with the care I received.
Go see Liz and her team. They are great.
I went there for botox injection. I have done botox for a few years now and never had excessive bruising problems. First time I went to California skin institute in Redwood City the nurse that did the injection seemed very nice and said she had over 14 years of experience. Unfortunately I was bruised at every injection site, have 2 large bruises under my eyes and look terrible. Right after the injection all her injection point had a lump indicating unskillful injection.She charges what generally is charged when a doctor performs this procedure with out having the skills.
During my first appointment for a minor issue, I was told by the front desk staff my insurance would fully cover the Dr.s visits.7 months and 5 follow-up visits later I was surprised by a huge bill in the mail.I called the billing department and the representative was unflexible on the bill and extremely rude to me; she constantly interrupted me mid-sentence to ask if I intend to pay the bill, called me repetitive and hung up on me when I asked to speak to a manager.Dr. Papp and the staff are very friendly but this business practice is unacceptable.
Great Location!! From General Dermatology to the Cosmetics.
Dr Ball was quick and profession. She answered all my questions, and took good care of me.
Dr. Munyon is a consummate professional. Sorry to see him go after all these years.
Friendly, simple and with good service, good work
Quick and painless
One of the providers at that facility is being sued for malpractice along with the CEO, Gregory Scott Morganroth, and the CSI Group.
Excellent doctor
On timeFriendlyEfficient
Go elsewhere.
Great service, front desk staff helpful efficient and Liz Papp always engaged and thoughtful listener. I am confident this office stands behind its services.