user
Lewis Carpet Cleaners
2658 Spring St ste a, Redwood City, CA 94063, United States
Appearance
Lewis Carpet Cleaners

Comments
gi
Review №1

The cleaning of my living room rug and couch was fast and and effective. What stood me up was the high price for it. With tip I ended up paying $345. In September 2019 I paid $500 for three bedrooms and the stairs carpet. Did prices go up so much with Covid?

Ma
Review №2

Oscar was extremely professional and quick. My day was barely interrupted. I thought it was going to take hours but it only took an hour tops, maybe less. Everyone was professional and kind. Definitely will have them back on an annual basis.

ei
Review №3

Guys did an amazing job on my countertops--cleaned and sealed. NOT inexpensive, but I also got some good advice on how to protect them, some but not all of which I knew. Admittedly the counter top material is weird, onyx, not exactly suited for counter tops.

La
Review №4

They did a fantastic job on our carpet. If you think your carpet needs replacing, call Lewis Carpet Cleaners for a refresh. They are all the above, good quality, good value, professional, responsive and on time. Thank you.

Ch
Review №5

They did a wonderful job cleaning all the area rugs, carpet, and upholstery throughout the house. It was a big job, but they did a thorough cleaning. Everything looks and feels clean, with no water damage. Great service!

Su
Review №6

Lewis Cleaners did a fantastic job of cleaning my dining room rug. I had no idea it could look that clean after 20+ years! Also, I needed to have them keep the rug for an extra couple of weeks, and they were fine with that. I highly recommend them.

Sa
Review №7

Luis and his team were excellent. They explained the limits of the rug cleaning and their recommendations and then overdelivered with beautiful spotless carpets. Trustworthy, efficient and professional team. I plan to use them for other household services in the future.

Ka
Review №8

Very professional and friendly people. Came out for an estimate then scheduled cleaning and they arrived on time. They completely the job and the carpet looks great! A bit wet, but they warned us about that ahead of time and is normal for carpet cleaning. Will use again.

Su
Review №9

Two gentlemen texted me when they were on their way which I appreciated. They were very polite and knowledgeable. They suggested moving the rug to the driveway for cleaning which was a very good idea. Spots disappeared and they brought the rug back into the house and carefully placed it and the furniture that they had moved back into place with my approval. I always recommend Lewis Carpet Cleaning.

Pa
Review №10

Have used the consistently excellent services of Lewis Cleaners for over 10 years. They have provided a variety of services from carpet cleaning/sanitizing/Scotchguarding, tile/grout cleaning/sealing, carpet repair, upholstery cleaning and soon to do duct cleaning. The staff has been outstanding: courteous; professional; and efficient. Always arrive on time and they explain cost and services before work starts. I know that I will get superior service each time.

ma
Review №11

Luis and Fernando were incredibly professional and worked quickly and thoroughly. They took great care to protect my hardwood floors, and Luis was very helpful in answering all of my questions. I’m very, VERY pleased with the results and recommend them highly. And I’ve already referred them to a friend who has some pet stains on her oriental carpets. I will definitely bring the Lewis team back to power wash my front walkway and back patio.

Ra
Review №12

The guy were very professional and I will recommend them to anyone I know who might need professional carpet cleaning.

Wi
Review №13

Oscar Burgos saved the day! My gf was having really bad cat allergies on the day we moved into our new apartment. Oscar managed to fit us into his schedule between clients and got the cat hair out of the rugs and couches the same day that we moved in. What a great guy. I will definitely be using Lewis Cleaners again.

da
Review №14

They always are super friendly, did a thorough job with some very tough stains to remove from our carpets and they look amazing - such a wonderful company with excellent customer service thank you!

Ma
Review №15

Luis Torres arrived on time with a smile on his face. He quickly set up his equipment and began the job of cleaning my dirty carpets. He helped me move a couple of heavy things that I was unable to move when I was preparing for him. He was patient and willingly cleaned areas that I asked him to go over again. He skillfully cleaned corners and areas that are difficult to access. He asked me several times to access the work he had done. Luis Torres is an asset to his company, Lewis Floor Care Company. I recommend them. They are thorough and professional. Mary Rodriguez

Di
Review №16

So beautiful! No chemicals! No choking floral smells!My 40 year old taupe colored carpet had coffee stains, wine stains, pet stains and smells, dirt and grease/oil stains. Oscar was amazing!!! Yay for Lewis! Well worth the money. When its dry I am going to do backflips down the hall!!!!! Yippee!

An
Review №17

Oscar Burgos from Lewis Cleaners did a great job cleaning our carpets, and the overall quality of service was great. I’ve been using Lewis Cleaners for years and have no intention of changing—the cleaning and customer service is still excellent.

De
Review №18

Great job! They completed one bedroom under an hour. Some deep set line stains didn’t come off but wasn’t something they could help I guess.

Br
Review №19

These guys are the BEST!!! Rick the President is a stand up guy and has a well trained dedicated team ready to service all your flooring needs. I have used them multiple times, always satisfied with the results and his professional team!

Jo
Review №20

The team of two led by Luís worked very hard to clean our carpet fully. They were very helpful.They did an excellent job.

Kr
Review №21

Lewis Carpet Cleaners was fantastic to work with. They were prompt, on-time, very communicative, easy to talk with and coordinate with, and overall did a great job throughout the process. Luis Pena was our main contact and he was gracious, kind, warm and very professional. Very happy with our services!

Ci
Review №22

Lewis (LT) and the other gentlemen whose name I didnt get were very professional and polite. Sent a text that they were in route and all within the time frame promised. They did an excellent job and my carpets look like new again. Also they were able to clean our RV carpet which looks GREAT!! Ive been putting off too long .....We are so happy I called!!!!!

He
Review №23

Carlos, the technician, was efficient and knowledgeable, answered my questions, and did a great job. And the price was very reasonable.

Li
Review №24

Excellent job, particularly cleaning high-traffic areas and stairs. Very professional.

Be
Review №25

They were very nice and responsive but both at pickup and drop off they had the wrong address - they reversed the two locations. Also upon drop off they forgot to bring the rug pad. That said they’ve been very professional and assured me I’d have the pad the next day…

Wi
Review №26

The tech did a great job, will use the service again

St
Review №27

I have used Lewis for 5+ years now for multiple clients and I always get the same feedback: phenomenal job, thorough, professional, and the highest quality of service. They are responsive, responsible, upfront, and do what they say they will do, plus some. I can not recommend them highly enough.

Ba
Review №28

This was such a great experience! Everyone here was friendly, professional, & knowledgeable from the first call I made until the crew completed the day-long job. The work they did was excellent. I will definitely use Lewis Cleaners again.

Le
Review №29

Lewis Carpet Cleaners was recommended by the other company who could not take my order being booked for a long time in advance.And I’m so glad they referred to such a professional as Lewis Carpet Cleaners.Initially, I called for some other carpet cleaning service in my area who is in business for long enough to entrust my white carpet for regular cleaning.After cleaning it looked spotless but Imagine how much I was surprised the next morning when a bunch of dark brown spots has emerged on my just recently cleaned carpet that did not exist before cleaning.The brown spots on the white carpet it was looking very ugly.Making a story short, after trying other few companies who couldn’t clean brown spots I finally contacted Lewis Carpet Cleaning who said right from the start “ we 100% guarantee our job” and promised to get rid of the brown spots.Considering the month of trying to get rid of the brown ugly appearance on my carpet I was a little bit skeptical to hear a such bragging statement.But guys were upfront honest they will clean as many times as it is needed.They delivered what they promised. No more ugliness on my carpet. It is completely spotless.Considering they always on time it is the best service I will recommend for everyone.

Li
Review №30

The crew arrived on time and were professional and thorough. Will definitely be using Lewis Cleaners again.

Sa
Review №31

Great service. On time. Cleaning crew was very professional. Will use them again

Ja
Review №32

Edwin was very professional and efficient. Cleaned walk to walk carpet and sofa upholstery. Very pleased with results. Good value as well. Thank you!

Ba
Review №33

I called to see if anyone was in the office on a Saturday morning to swing by and pick up some spot cleaner. I left a voice mail and Doreen called me back and she actually brought it to my house and delivered it in person for me! Incredible. Thank you so much for your outstanding customer service.

Ma
Review №34

Juan Quiterio and Oscar Burgos arrived promptly at 10 am this am. They got right to work and did a Super Excellent job. Very professional, helpful, and pleasant. Ill use Lewis Carpet Cleaners again and also will recommend them to friends and family.

Mi
Review №35

I’ve used Lewis carpet cleaners for the past 20 years and have always been completely satisfied. Carpets and or furniture their system and professionalism is outstanding. The Owner and staff are always polite, kind and helpful. I wouldn’t use anyone else. I’m a very satisfied customer . Sincerely, Michaeline DeCaro

Ta
Review №36

I have used Lewis twice to clean the common area stairs and landings in our building. Both times they were professional, on time, easy to book, and, most importantly, did a fantastic job. There were significant pet stains on one of the landings and they were able to remove the stains and deodorize the carpet. I will absolutely use them again!

Mi
Review №37

I have used Lewis Carpet Cleaners for over 10 years. They do a great job on my area rugs and repaired them too a few times over the years. Rick is a great guy, and pricing is fair. Last year I had them do my tile floors and sofas too. Both a great job. I would highly recommend Lewis Carpet Cleaners.

Vi
Review №38

They arrived on time, were very nice, thorough and even gave me a few tips on maintaining the couch and rug clean.And of course, my stuff is clean now!

Me
Review №39

Lewis is the best, I’ll never use anyone else. I’ve had the bigger companies come out and they charged more and did not come close to the great job Lewis’s does.

Ch
Review №40

Excellent job. Very accommodating man. Very helpful.I would use your company again. A bit more costly than anticipated, but well worth the price. Extremely satisfied customer.

di
Review №41

We have used Lewis several times over the years and they are excellent! They do a thorough job and we are always impressed with the stains they are able to extract.

Br
Review №42

Oscar was awesome! Picked up our rug and delivered it a week later clean and pet stain free. He helped me place the rug and put my furniture back in place. I will definitely use Lewis Carpet Cleaners again!

St
Review №43

Very happy with Lewis Carpet Cleaners. They cleaned our carpet and couches which had pet stains. Very professional and fast service.

De
Review №44

The men who picked up and dropped off were very good - I have lots of furniture and boxes so getting the rugs up and back down was not a straightforward task. Also the rugs look great.

Ka
Review №45

Good service. Friendly people. Happy customer.

Su
Review №46

Cleaned & sealed slate, glass & travertine tile.

Ma
Review №47

Friendly intake and service. Were able to come next day. Nuce job.

Kr
Review №48

They did a great job! Very friendly and professional, the carpets look great and the price was fair and on track with the quote. I definitely recommend Lewis Carpet Cleaners!

Av
Review №49

Wonderful service, timely prompt honest and efficient!

Jo
Review №50

I cant say enough positive about the Service from Lewis Carpet Cleaners. They were respectful. Wore masks at all times. Removed old stains. Cleaned area rugs. I will definitely use them again.

Po
Review №51

Edits:I initially gave a 2-star rating based on the original review below. Rick from Lewis Carpet Cleaners called and explained that they do not recommend removing the couch covers as they may shrink. The one spot that got left behind was most likely permanent as our couch had a lot of stains. Given how responsive and diligent the organization is, I am conferring the benefit of doubt and giving them 4-stars rather than take their rating down.Original Review:I loved the responsiveness and eagerness to help. They even gave me great instructions to clean the couch pillows and gave me a bottle of their cleaner liquid. They are priced very reasonably and offer honest estimates.But, I had requested the team to take out the couch cover and separate from the sponge prior to cleaning it. I made this request 3 times:1) Once with the cleaners when they came to our house.2) When I dropped off the couch at the cleaners.3) Reminder again via phone.When the couch was returned it still had a bad spot as is since they did not follow the instructions. As much as I love their company ethos, this is poor quality work.

EN
Review №52

The crew was extremely polite, respectful, professional and hard working. They listened and followed through with all my special requests. This is the 4th carpet upholstry cleaning Lewis Carpet Cleaners performed for us, we are more impressed each time and we highly recommend this business. I sent out 4 rugs to their shop to be cleaned, they cleaned it and delivered on time. There was a minor stain removing with one of the silk rugs, when reported Lewis Carpet took care of it within 24 hours. Thank you Lewis Carpet Cleaners team.

Ja
Review №53

I had some stains on the carpets in the office space I left. I wanted to get the stains out to leave the place clean for my landlord. I was amazed at how clean the carpets look now and how Jose was able to get all of the stains out. So grateful!

Su
Review №54

They arrived earlier than the scheduled appt, which was fine, rather early than late, in my opinion. They were very pleasant, professional and did a thorough job. I would use their services again.

Am
Review №55

My carpets at home hadn’t been cleaned in six years. They also needed to be stretched because they were wavy and lifting in high-traffic areas. I found Lewis Carpet Cleaners on Yelp and they were highly recommended. I could not be more happier with the results! Friendly service, professional and efficient crew (thanks again guys!), and superb high-quality outcome. I’ll hire them again when needed. Thank you so much Carlos and team!

Kr
Review №56

Such a great experience! I was in need of a basic cleaning of my carpets in addition to a deep cleaning of an area with some pretty bad pet stains. It started with a brief phone consultation, an appointment made for the following day, a free in home estimate, and the job completely done....all in less than 24 hours!! From the very first phone call, everyone was helpful and friendly and really made it easy for me. The scheduling was quick and easy, communication was great, and they arrived promptly in the allotted time frame. My carpet was pulled up in the deeply affected area and thoroughly examined and they showed me the spots where they recommended the pad be replaced. The pet damage was worse than what I originally thought, yet they were still able to thoroughly deep clean both sides of the carpet and replace the pad, along with doing the basic carpet cleaning in the remainder of my apartment. Everything was put back together nicely and they were in and out in just a couple of hours! Everything looks great, smells clean, and I would definitely recommend Lewis Carpet Cleaners. Not only would I use them again for my variety cleaning needs, but I will also be scheduling a future appointment to have my furniture cleaned as well.

Ed
Review №57

Lewis Carpet was excellent -- really responsive and did a beautiful job for a good price.

Do
Review №58

We have used Lewis Carpets for 10 plus years always do an outstanding job as well as all the little extra details.

Sa
Review №59

The cleaners were friendly and did a very good job. They got out stains that had been there for years and I couldnt remove with normal carpet cleaner. I definitely recommend them!

Be
Review №60

We love our friends at Lewis. We have used them.for years and ALWAYS do a fabulos job. Service is also friendly and professional. Thank you Lewis 😊

Li
Review №61

I had my white sofa and club chairs cleaned today. The team came in (with booties on which I appreciated) and thoroughly cleaned all of the cushions and the main part of the sofa and chairs. They look so clean and fresh now! After cleaning they turned some blowers on so that the material would dry more quickly (which worked!) Lewis Carpet Cleaners did an excellent job. I have had rugs and other pieces of furniture cleaned by them in the past and will continue to use their services in the future. They are both professional and reasonably priced.

Do
Review №62

So happy with the job they did for me today. They were on time, very personable, and the price was reasonable. I wanted to make sure the carpet was green for a visit by my grandson. When they found a sticky spot that required chemicals, they gave me the choice of the chemicals or the spot. I appreciated that! Ive already recommended them to a friend.

Di
Review №63

Juan and Edwin showed up at my house right on time. Both were very pleasant and did a thorough job cleaning my gutters. I loved the before and after pictures. Great job!Diane Howard

Te
Review №64

I have used Lewis Carpet Cleaners for over 20 yrs and no other carpet cleaners can match their quality of cleaning. Their cleaning lasts twice as long, plus they get stains out that no one else can. I have grandchildren and pets and most of my rooms are carpeted, yet they manage to get every type of stain out! The cleaning men are extremely nice, punctual and experts at their jobs. Renata schedules appointments and goes out of her way to accommodate customers. They are all real professionals.

Al
Review №65

Excellent service! My carpets look fantastic!

Ja
Review №66

Excellent work, professional customer service, great communication. These guys ROCK!

Ka
Review №67

They did a great job!

Ro
Review №68

Carlos and Ceasar are a class act. They were punctual, funny, and did the best rug cleaning job I have ever had. As much as I enjoyed them I hope I can house break my puppy so I dont have to see them every other week.

Ab
Review №69

Poor communication resulting in a waste of time.After reviewing all details on the website and app, I had two calls with them to schedule my job and we went over what was needed: which was a simple clean of my 2 bedroom apartment before moving out. The day off the scheduled service I go down to meet the person and he says he’s there to give me an estimate?!First I was annoyed because he showed up at 2:15pm for a 1pm appointment and at the end of it quoted me $250 when the lady on the phone quoted me 55c per sq foot for a minimum 250 sq ft. Totally wasted my time as they could have sent me a quote by email instead of having me wait a few days then a few hours the day off to get basic information down. Wouldn’t recommend.Update: after all this I was easily able to find another company that cleaned my carpets for $150. They sent me a quote by email and arrived on time.

Ve
Review №70

Ive always been happy with the quality and service Lewis provides. Our latest experience is an example: our rugs were back within a few days, beautifully cleaned and looking like new. Lewis provides the most responsive and punctual service available these days in the crowded and busy Bay Area.

Ki
Review №71

Amazing job by Bob and his assistant! Cleaning was thorough and fast. Rates were very reasonable and they even put in a discount as a first-time customer. We will definitely be recommending to family and friends.

Mi
Review №72

They were super great. The carpets are so clean!

Ka
Review №73

Luis Pena is great. He did my carpets a year ago. Very professional and thorough.

Po
Review №74

Very professional, great work, the carpets look even cleaner than we expected. Would definitely hire them again.

Sa
Review №75

Great service. Arrived on time. My 13-yr-old carpets look like new! Cleanup was efficient - and green (put water directly into sewer line). I have used Lewis Carpet for several years and highly recommend them.

Vi
Review №76

Great service from first contact on the phone to payment and finish. Would definitely use again.Loved the confirmation emails and texts for staff arrival.Juan and Edwin went above and beyond. Very professional and customer service minded.

Je
Review №77

Luis, the technician, is just so kind, hardworking and trustworthy where I know I’m not getting ripped off. We’ve used Lewis Carpet Cleaners twice now and both times have been not only great experiences, but they sure know how to get the job done right. Their pricing is very reasonable, as well. Luis was prompt within the time window where I’ve had some technicians come hours past their promised window times with another company (won’t mention who). I highly recommend them for your carpet/rug cleaning needs.

De
Review №78

They always do great work. Especially during these times they go the extra mile, pickup and delivery.They even offer cleaning supplies!

Mi
Review №79

The entire team at Lewis Carpet Cleaners is amazing! Not only is the quality of their work top notch, the customer service in the office as well as on the job site is phenomenal! I couldn’t be happier with how my clear carpets are now. I would highly recommend Lewis Carpet Cleaners and I will definitely be a return customer! Thank you Lewis Carpet Cleaners!!!

De
Review №80

They even got out the chocolate stains!

BB
Review №81

Prompt and very professional service. I had my carpets washed and was very pleased with the result. Lewis Carpet Cleaner managed to remove a stubborn stain.

An
Review №82

Both gentlemen not friendly when we opened the door to greet them. Didn’t say anything just measured the furniture and quoted us way more than what was provided over the phone with exact measurements of the furniture. Asked us to sign the order without explaining anything. Did not offer the scotch guard or other products for after care. Unfortunately, these gentlemen are reflective of the company so I am disappointed in the service.

St
Review №83

Absolutely terrific service from a family-owned business. Ive used Lewis Carpet Cleaners ten or more times over the past 15 years, and have always been very pleased with the service and results. Rugs always look brand new after cleaning. The staff members couldnt be nicer, and the prices are entirely reasonable. Highly recommended.

Lo
Review №84

Your carpet cleaner, Luis, arrived on time. He walked the entire house with me and listened to my requests. He did exactly what I requested. His work was impeccable. I am totally happy with Lewis Carpet Cleaning.

Ka
Review №85

We engaged your service to strip and wax a 700 square foot vinyl floor. Your expert helpers arrived right on time at 9:00, provided an estimate and got to work. They moved the furniture out and in and did a fabulous job on the floor. It looks as good as the day it was installed - 35 years ago. We highly recommend your service.

Ga
Review №86

Luis Pena did an exceptional job on carpets and furniture today. Little wonder this fine company has such a following with favorable comments and five star ratings. It’s truly remarkable to see a dedicated professional go about his job with so much attention to detail. And oh, did I mention super customer service???Thanks Guy’s!

Ma
Review №87

We had a wonderful experience using Lewis Carpet Cleaning for cleaning a very dirty and child- stained sofa. I found Their service through Angie’s List. Carlos Chavez came and did magic!! He was great to work with and we will definitely call for Carlos again in the future.

Gu
Review №88

Just had our bedrooms, hallway and stair carpets cleaned yesterday. Can’t be happier about the outcome. Team was professional, timely, detailed. They protected all the wall corners from getting scratched/damaged by the hoses. Thoroughly soaped all the areas and steam cleaned the carpet. For the stairs, it was totally worth $5 per stair as they cleaned all sides very thoroughly. I recommend them.

Le
Review №89

Fast and efficient. Carpets look great even though they hadnt been cleaned in a couple of years. Appreciated their great communication, keeping me informed on when theyll be at the house. Very satisfied customer!

Je
Review №90

Very easy to book, and arrived within ex0ected time frame. Carlos was very thorough, detailed and did a great job. This was my second time using Lewis and I will definitely be using them again in the future!

Ka
Review №91

Good solid company to work with. I’m a return customer because they do a good job and have always been on time. Prices are comparable with no major up selling when they get here. Very professional and courteous workers.

Si
Review №92

Professional. Great customer service through service delivery. I like good communicators; by phone > text/emails, they kept me advised of what I needed to know just ahead of every step of this process. Knowledgable, took the time to answer questions and give after-care suggestions. Got those stains out. Recommend!

Ir
Review №93

All top notch. Very pleasant experience and work was well done.

Ju
Review №94

Luis did a really great job on my carpets and he’s just a very wonderful person. He was so thorough and got all the stains out. So happy to have found Lewis Carpet Cleaners!

Ch
Review №95

We have been using Lewis Carpet Cleaners ever since we moved into our home. They come once a year and make our carpets look like new— which is no small feat with white carpet that has been effected by two toddlers and a dog! They’re incredible and efficient and so easy to deal with. Highly recommend!

Li
Review №96

Excellent cleaning. Super professional. Would recommend whole heartedly!

Sa
Review №97

Rick checked in with me to confirm when the technician would arrive. Juan came on time, and was very helpful in positioning our rug. We appreciate their hard work and will continue to call them.

Ki
Review №98

Juan and associate texted ahead regarding arrival. Professional, efficient, courteous. In and out within the scheduled window. I can’t believe they worked so quickly, did a great job, and the price was very reasonable. Thank you Lewis Cleaners!

Di
Review №99

Carlos and his partner did an excellent job of cleaning our berber carpet. I would use Lewis Carpet again and recommend them to friends. Renata is an exceptional first impression to the company and called me on Saturday to inquire about our satisfaction with the job. Thank you!

su
Review №100

Lewis carpet cleaners are miracle workers.They literally restored and raised my carpetFrom the dead. Nasty horrible terrible stainsVanished by the scientific care and expertRestoration of this diligent responsive confidentProfessional team. There are not enough stars forMy rating. Sushma patel

Information
99 Photos
100 Comments
4.8 Rating
  • Address:2658 Spring St ste a, Redwood City, CA 94063, United States
  • Site:http://4carpetcleaning.com/
  • Phone:+1 650-366-3477
Categories
  • Carpet cleaning service
  • Upholstery cleaning service
  • Water damage restoration service
  • Wood floor refinishing service
Working hours
  • Monday:Closed
  • Tuesday:7:30am–5:30pm
  • Wednesday:7:30am–5:30pm
  • Thursday:7:30am–5:30pm
  • Friday:7:30am–5:30pm
  • Saturday:7:30am–5:30pm
  • Sunday:9am–4pm
Service options
  • Online estimates:Yes
Similar organizations