This place is amazing. I personally feel that customer service has recently been lacking in society, but not at this place. Everyone is genuinely friendly and care more about the customer’s needs and happiness than money. I came in a few months ago to get my engagement ring cleaned (free of charge) and they did not push anything on me. In fact, they seemed very happy to provide this service at no cost to me. I came in again today to get the same ring repaired since it was missing a few small stones, and they fixed it happily, quickly and at a very affordable cost. My engagement ring is by no means fine jewelry, but they treated me like royalty.
I went in with my husband who wanted to buy me 2 gifts, one for my birthday & one for our anniversary. We were ignored for 5 minutes & someone finally said they would be right with us but never were. One lady was seated with a couple and couldn’t lift her head to even greet us. Heading elsewhere now. If we could give 0 stars we would.
I had an heirloom ring that was really worn down and needed help. Cliff brought it back to life- it is stunning! Austin created a custom band for me with minimal direction - a budget and a little sparkle- she nailed it. Im so happy! I thought the price was very fair. This was a very low key experience with no pressure to buy. Im so thrilled for both of these pieces! We were on a tight timeline and they reassured me it would be done in time and it was. Thank you so much!
11/10 customer service. I was greeted right away and they were able to resize my ring in less than 15 minutes. I will be coming back to them for any jewelry or repairs in the future and I will recommend them to my family and friends!
People at Claydon’s are very friendly people. While I was waiting, customers were talking about how long the have coming here and what an amazing job they do. It was a good vibe. My piece of jewelry looks great too! Wonderful experience!
Claydon always provides excellent service for repairs and the staff are very professional and friendly. Their jewelry is gorgeous! I would highly recommend them to anyone who is gifting to themselves or for those who are special to you and you want a unique memorable gift.
We have used the amazing service of Claydon Jewerlers for over 30 years. Their customer service is spectacular!Austin, Cliff and now their kids Clark and Maggie along with the staff will design, create or find jewelry that will wow generations to come. They are fair, honest and caring!!
Been going to Clayton for years. Always great service and a variety of lovely items.
Absolutely great people all owners and staff are friendly with their clients.Items seem fairly priced, and nice selection.I was there to get help with closing an estate 3 different times. Each time I had a different person and each time was treated well and observed how they treated other customers.Highly recommend for anyones jewelry needs.
Great customer service. Makes you feel like your business is important to them.
Amazing always. What a wonderful family business. They are the only jeweler I use
Quick and reasonable. Always do an Outstanding job of fixing jewelry. Highly recommend!
I am so amazed by the wonderful service here!! This was my first time at Clayton Jewelers. I walked in and was greeted and helped pretty quickly..the owner, Cliff, was so gracious, knowledgable, and helpful in repairing my wedding ring. I was truly amazed and felt like I was at “home”! Truly will be the jeweler I go to from now on and as long as I live in the South Bay! Thank you, Claydon Jewelers!💎
Great service. Lovely people
Always so nice & helpful. Only place I trust and Recommend to any friends or family.
Claydon Jewlers has been exceptional to work with in purchasing an engagement ring and wedding bands. Extremely informative and very helpful to ensure we got exactly what we were looking for. If they dont have it - theyll find it! Highly recommend.
We were extremely pleased with the time & care they had given towards finding the right “l” pendent & necklaces plus 25th anniversary ring. Excellent service and quality of merchandise to select from. Love the family atmosphere!
Have been going to Claydon for over 20 years and have never been disappointed with their workmanship. Everyone is friendly and very knowledgeable. Wouldn’t go anywhere else!
Clark and Claydon Jewelers are the best. They give incredible care and attention to customers. 100% this is the place to go.
Great service! Very kind. Positive experience.
Lovely store, family run with very kind people. They are taking lots of precautions for safety during this pandemic. They helped me with my wedding rings which were too tight and needed to be cut off, I enjoyed looking at their beautiful displays. They seem very experienced and I will be using them to resize and engrave my rings after I give birth!
Great experiencing working with Clark and the Claydon Family. I am based overseas and Clark was very helpful in his approach; catering to my timezone and delivering an outstanding prodcut with truly minimal effort from my side. He provided great research, options and gave his honest opinion on stones/ bands. I could not have asked for a better search process and my fiance loves the ring and cannot belive I was able to source something so beautiful.Thank you!
This jeweler goes above and beyond for their customers. I brought in an engagement ring I’ve been designing to have stones set. My design wasn’t perfect, but the jeweler corrected my mistakes and set the stones perfect. The ring looks amazing and I couldn’t have asked for more. They are extremely friendly and more importantly know how to make jewelry correctly so it lasts. They also have very cute dogs :). Highly recommend!
Fast service, super nice staff!Love this store! I will be back again and again
Great customer service at Claydon’s! Whatever you think of you will find here!
Love this store. Every time Im there it feels like home. No other jeweler Id rather go to! Thank you for your service and quality products.
Claydon Jewelers took an old family heirloom ring of mine and turned into a beautiful new and modern ring while still maintaining the spirit of the original piece. They really listened to me and what I wanted, even using the original gold from the ring instead of using a new gold band which would have been much easier on their end but wouldn’t maintain the sentimental value that I wanted. My new ring is absolutely gorgeous and turned out better than I could have ever imagined. I couldn’t be more thrilled with my experience! Thanks
Trust is a big thing.... and theyve earned mine
I went to get some watch batteries. Great and friendly service
Claydon Jewelers were a pleasure to deal with. Clark is knowledgeable and guided me through this whole process to make it less stressful for me. Proof is in the pudding and I have a VERY happy fiance. The ring is stunning. Thanks!
Stopped in my favorite jewelers for a watch battery replacement. Friendly & competent service as always.
Great family-owned establishment with knowledgeable staff and competitive prices. Would highly recommend!
Staff was courteous and friendly on the phone and during my visit. The service was efficient and timely. Price was very reasonable. Great job!
Wonderful experience at Claydon Jewelers. Everyone was well educated and friendly. Beautiful craftsmanship.
Pleasant Professional Knowledgable
Walked in and had my favorite necklace soldered within 20min. Amazing service and quality. I do not trust my jewelry with anyone else!
Austin and her staff was excellent with my wedding ring. I had inherited my mothers wedding ring and wanted to combine with my ring, and make special earrings with the leftover diamonds. I was so impressed with the artfully done and professional details on my new jewelry! I put on the new ring and it was perfect! I also love the new earrings. Claydons is the place to go for a very happy experience.
Incredible experience getting our engagement rings and wedding bands here. Clark and the whole staff are so knowledgeable and take the time to walk through all the various options, the whole experience was lovely from the start. Most importantly, the finished products are excellent! My fiancee and I couldnt be happier with our rings - thanks Clark and fam!
I’ve worked with Cliff and Austin for many years and I will never go anywhere else. They take such good care of me. I’ve had several pcs. designed and made and others altered. The quality, artistry and perfection can’t be equaled. Claydon Jewelers (Austin) is such a lovely person and she goes to great lengths to make you happy beyond your expectations. I’m a customer for life!!!
Best place ever. Best quality and beautiful jewelry. Everybody is so pleasant and knowledgeable. They take the time to educate you about what your looking for and get you that look you wanted. I’ve never been disappointed. Only happy and very glad. Thank you
I brought in 4 watches for repair. Two had to be sent out to a Jeweler for repair, and the other two required new batteries. I received a call when the batteries were replaced. I picked them up. However, when I got home one of the watches was not working so I took it back, and they decided to keep it over night for observation.Customer Service was very good, however, it’s difficultat this point the rank them by stars.
I am so glad I used this company to help find both my engagement and wedding ring !! The staff is so genuine, honest and fun to work with. They aren’t very knowledgeable about jeweler and they are not trying to up sale you, they just truly want you to be happy. I had the pleasure of designing my own wedding band and they were sure to send me samples to help me decide on the perfect design. I could not be happier with it all and I am so thankful for their support !!! Thank you !
The incredible people of Claydon Jewelers helped make my engagement/wedding ring dreams come true. They worked diligently with my husband to incorporate some of my mothers old diamonds into my ring because he explained how important the sentimental value was to me. They also helped him choose the main center stone in a way that he felt very educated on the types of diamonds, and now even feels a bit like diamond expert (which I dont mind!) after learning all the ins and outs from Claydon Jewelers. When we chose our wedding bands together, they were so helpful and patient with our indecisiveness. They gave us tips and advice without ever feeling pushy or sales like. We truly felt like a team and a part of their family run business. I now go to Claydon Jewelers for ALL things jewelry, from a simple cleaning/chain fix to any new pieces I would like made. They make all my jewelry visions into a reality better than I could have imagined. And it never hurts that they do it with such a cheery, kind, and pup-filled environment! Thank you Claydon Jewelers!
Maggie helped me find a great pair of hoops! She also helped me with consultative advice on how to fix a broken earring. Thanks Maggie!
Both Clark and Cliff were very helpful in finding the perfect diamond for my fiancé’s engagement ring. They took the time to understand what I was looking for and went out to find it. I couldn’t be happier with the experience and how the ring turned out. We will be coming back for our wedding bands soon.
Clayton Jewelers is special. They value their customers greatly. They have a strong legacy of personal service with knowledge and precision. Their pricing is attractive and reasonable. The quality of their jewelry is unmatched. I’ve been coming here for years. Always a warm and professional experience.
Weve been customers of Claydon Jewelers for over 30 years and have purchased almost all of my jewelry from their store. Ninety-nine percent of my jewelry has been custom-made; their workmanship if beyondperfection. The Claydon family plus their staff are honest and trust-worthy. These are very important factors in choosing a jewelry shop to deal with. I highly recommend them!
Anna was great with helpful suggestions and ideas. I was very happy with the necklace design. It came out beautiful.Business felt welcoming, confident and comfortable to help with my request. Will go back for future jewelry needs.
I discovered Claydon Jewelers when my husband and I were looking for someone to make custom wedding rings for us. They were wonderful to work with! The rings turned out beautifully, and within our budget. I now shop at Claydon Jewelers any time I need a gift for someone and Im not quite sure what to get (sweet 16, mothers day, fathers 70th birthday, etc.). They are always happy to work within any budget, even on custom jewelry projects. Every time I stop by to get my rings cleaned, the staff is always ready with friendly conversation. I love coming up with excuses to shop here!
I love coming into Clayton because every time I visit with Anna and Austin their attention to detail and overall knowledge of jewelry gives me much comfort! Great South Bay location with plenty of parking, to boot. Best of all, they do it all! From repairs, redesign, consignment options as well as new gorgeous pieces of fine jewerly! You couldnt ask for more!
Very welcoming, professional and friendly service without any pressures. They have a wonderful variety of jewelry to choose from. Definitely will be back!
My fiancé and I had the best experience with Claydon Jewelers designing my engagement ring and both of our wedding rings. Their service and investment into every guest and every piece is unparalleled. We are customers for life!
People, particularly, Brie and Haley, are very friendly. Brie did a great job on piercing, and explained thoroughly about what to do and to avoid after the procedure. Very reasonable price too. Highly recommended to anyone.
Best staff - super friendly and accommodating. The only jeweler one ever needs to go to.
I found this jeweler by location and its excellent reviews. I was nervous taking in a ring to get sized, that I inherited from my late grandmother. As it turns out, the ring had little monetary value but the staff there never waivered in their kindness towards me. In fact they went out of their way to help me get it sized immediately. They treated me with such respect knowing the ring held a lot of sentimental value to me. As I waited for my grandmothers ring, I took a look around, wow, such a beautiful and unique collection of jewelry. I wound up buying a reasonably priced silver clover ring that caught my eye & walked out with my grandmothers ring sized to fit. I didnt make this jeweler any money today. I walked in feeling sad about my loss and then embarrassed by inadvertently bringing in costume jewelry but the staff there just turned the whole experience around for me. There were at least three other customers in the store with me and I saw that they received the same excellent customer service. I highly recommend this jeweler & I hope Im blessed enough to go back and really spend some money there... They had the most gorgeous chocolate diamond on display!
Amazing job! Cleaned and restored my 12 year old watch to looking brand new.
I have had many pieces of jewelry designed, redesigned or repaired by the wonderful people at Claydon Jewelers, and have been thrilled with everything they have done.They are honest and prompt with amazing customer service.
This place is awesome. Will give them more business based on my experience.
Very reliable, trustworthy, and friendly staff at Claydon. Wouldnt leave my jewelry (repair) with anyone else. Have a great selection of jewelry, stones, etc.l
Cliff and Austin have been our jewelers of choice for over 30 years. This year we will be celebrating our 30th anniversary with custom rings designed and created by Claydon Jewelers. We highly recommend them.
I brought in family heirloom jewelry to be repaired and updated. They were very helpful and did beautiful work quickly and reasonably priced.
Excellent service and care!! They work with you for every detail. Best family owned jewelers!! Everyone that knows of them loves them.So grateful to have my wedding ring design and made by them. Couldn’t be happier
It is always such a treat going into Claydon’s and enjoying all the beautiful, sparkling things. It is even better when you are going in to pick up your own piece and find it more bright and beautiful than ever before! Thank you. :)
I have bought multiple rings from Claydon and each experience has been 10/10. The service is fantastic, and the prices are outstanding. Id give 6 stars if I could.
They always make me the most beautiful, unique, and one of a kind pieces. I love working with their entire staff that feels more like family.
I needed to have a silver bracelet repaired and they came highly recommended. I found them to be extremely efficient and fast and the repair only cost me $10. They have a huge selection of rings, watches jewelry. Both modern and classic. Rolex, Diamonds and Gold...
Claydon’s is the only jeweler I’ll go to and I thoroughly trust. I’ve been a customer for many years. Their work is excellent.
I brought my grandmothers engagement and wedding rings in for repair and resizing for my own bride to be, I really could not be happier with the results, it looks phenomenal. Thank you so much.
Cliff & Austin and their staff are extremely knowledgeable, professional and very friendly. The merchandise selection, custom design and basic repair services are excellent and the pricing for all quite reasonable.The South Bay is fortunate to have a jewelry company of this quality in the immediate area.
Really friendly family business that doesnt just sell jewelry, but teaches you about quality and design in a way that isnt just about the bottom line and making money, like at big chain stores. If you have a picture or idea of what you want but dont see it in store, you can show it to the staff and they are willing and able to make it come to life. I had an idea for a ring inspired by David Yurman and they were able to make something similar that was perfect and cost half the price. FYI, the building is under construction right now, but they are still open - dont be dissuaded by the outward appearance! You wont be disappointed :)
Such wonderful customer service each and every time I visit.
Talented and gifted jewelers, always a pleasure to be in their store!
What can I say other than Claydon Jewlers is amazing!!!! I have been a customer of Claydon Jewlers for over 10 years and have never been disappointed. With that information my fiancé decided he was going to have my engagement ring made/designed there. He also had an amazing experience. I highly recommend!
I had a wonderful experience with Claydon Jewelers. My wifes diamond engagement ring had the stone knocked loose and when I called just a few minutes before closing time, they were happy to stay a little late to fix the setting for me. Since I live nearby, I rushed over and arrived about 5 min after they had closed for the day. What impressed me more is that they gave me a military discount (I was in uniform just after finishing work) and let me go free of charge. They did a great job fixing the ring and cleaning it so it looked as good as new. This is definitely a place that I recommend for their great customer service.
I’ve been going to this place for a long time and they always do a great job and get your things back to you quickly. They are very nice too.
I LOVE AUTIN AND CLIFF AND EVEN THE USC BOY AND THE DOGS, but most of all the quality of the beautiful jewelry and the staff who are knowledgeable and friendly. I have been a customer since the 1980s when my friend Bonnie introduced us. I have always referred my friends there, like my friend Millie.
Top notch! Incredible customer service, reasonable prices, friendly owner and employees, and lovely dogs that roam around the store. Highly recommend!
This place is amazing!! The staff is so friendly and knowledgeable!! And they were the cheapest around (yet had absolutely amazing service and products)!
Clark did a beautiful job with my engagement ring which I get non-stop compliments on. I just got the first peek at my fiancé’s and my wedding bands and they are absolutely gorgeous! I basically dreamt up what I wanted and Claydon Jewlers made it happen.
The personal attention at Claydons Jewelers is exceptional! They have made all my rings and have a great eye for detail. Thank you Claydons!
We got our wedding bands here. Great service, great prices, great quality. I wont go anywhere else.
Love this Jewelry store. I have had several rings resized and other pieces fixed. They also have some lovely pieces for sale. Everyone is friendly and helpful. Today I had by ears repierced. It was easy and painless. Highly recommend Claydons.
It is the only place to go! They do appraisals, custom design, repairs etc. Their prices are great. I purchased a stone in Nassau several years ago and they could have purchased one for me better quality for less! My husband and I have been going there for 23 years now.
Claydon Jewelers does a beautiful job of creating one-of-a-kind, artful jewelry.
Reasonable prices to resize rings and great customer service.
Excellent customer service. Thank you Anna Cloud.
Im in love with this store! I came in expecting to pay overpriced vintage jewelry, but instead I came out paying less than I expected. This place is really affordable and it isnt like most of those vintage jewelry stores that prices their items wayyy above the amount that they are worth.I am addicted to Claydon!
Amazing service great staff well knowledge and very friendly.
Very rude and arrogant service. Walked in and wasnt even greeted or acknowledged. Stood there for 20 minutes and no one employee said a word. i guess they only help people they think have money to spend there.
Great place to buy jewelry but more to have something made to your liking! They do a fabulous job but more for me they are the nicest, personable, knowledgable people you would want handling your most prized possesessions! Im hooked!
Everyone is so friendly and professional!!
I have been going to them for all my jewelry needs for 25 years when we purchased engagement rings. They are always so genuine and are truly excited about their pieces and are pleased when you are happy.
Famliy like great place everybody was so nice
So appreciate all of the suggestions and help from you all!
Owners were very friendly and helpful.
Going for many years. Awesome work, and family owned!!!!
L love that there were several options given to me for a discount.
Claydon