Booked an initial appointment with Bill Shull to tune a piano in Riverside. Shortly after hanging up the call, Bill requested to reschedule the date so that he could plan his day better in Riverside (apparently the 18 minute drive from Redlands to Riverside is major travel for Bill). After waiting over 3 weeks and the same day of the appointment, Bill canceled because he no longer had other reasons to be in Riverside! I guess the appointment we had on the books wasnt a good enough reason to show up. The arrogance and lack of compassion displayed on the phone when he cancelled was disappointing. There are plenty of other quality piano tuners in the Inland Empire eager to earn your business. Bill obviously doesnt need any more.... he apparently has plenty.

An absolutely amazing piano tuner and rebuilder.

Catherine and Bill Shull are some of the nicest people to meet. Excellent selection of classical and new pianos to choose from.

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