You will never leave feeling dissatisfied. Whether you are purchasing a new Rolex or simply browsing, the staff is extremely professional, not pushy. They can really match a watch to your style. They are quick to learn your name and during a return trip they will greet you warmly and in most cases, by your name. They are helpful with selecting gifts when you may be out of ideas. I have made multiple purchases for myself and others, I’ve also had watch repairs done on site. They will handle everything if the watch needs to be sent to the manufacturer. They have selections for most budgets. They polished and rhodium plated an antique solid silver bracelet, it looked like new.
I had the pleasure of working with Annie for a recent purchase of earrings for my wife. She was everything I could have asked for in a salesperson. Her knowledge is unrivaled and she helped lead me to the best choice. My wife was absolutely thrilled. I cant possibly recommend Annie strongly enough. She will take the time to ensure that you end up with exactly what works best for you. Leonardo Jewelers, and Annie in particular, have certainly earned my continued business and support!
Worked with Colleen. Extremely helpful, kind, and knowledgeable. Great experience. Highly recommend!
Was a pleasure dealing with Sue. She was very attentive to the specific watch I was looking for and called me when they thought a piece I was interested came in. Paul was also very helpful and knowledgeable. Would highly recommend and will be back. You can tell this is a family business which is why I choose to shop here. Sam N.
As an authorized dealership, this place is mediocre at best. It’s rare that anyone even bothers to ask if you need help when you walk in. Then when you finally get someone’s attention, the sales assistants are really hit and miss - I had one who was excellent, and another that made it seem that I was a burden. On the latter occasion, the manager spoke to the assistant about me as I stood there - “I’m glad you told him that”, “he should look at that” - instead of directly to me.After enduring the above to make a purchase, they make no real effort to build a relationship with their customers and seemingly rely on the fact they’re the only authorized dealer in the local area. Too bad I’ll be travelling elsewhere to make future purchases.
Always very professional and has gone beyond the minimum.
I took my son there to get his first good watch we selected a tutor for roughly $3000 the price was very reasonable,better than we would’ve paid anywhere else, the salesman was nice enough,my only complaint is that they could’ve been a little Nicer to a 16-year-old purchasing his first watch,just to make the experience a little bit more special. But overall we are very satisfied and we will go back in the future.
As always A+ experience with Paul at Leonardo Jewelers
Very helpful i Very nice place
Rip off, waste of time... Dont buy anything here, they will rob you... This place is for those stuck up people in rumson who will pay anything...
Another exceptional experience purchasing a watch from Leonardo Jewelers. George was able to secure a new release from IWC that had just reached the market with minimal wait time. They have always been available to help me source pieces from my favorite watch brands. I highly recommend them as an authorized dealer. You always get a personalized, honest experience that is lacking from some of the large chain retailers.
My mom has been going to Leonardos forever, started when they were in Elizabeth
Always friendly and they had the watch I wanted in stock
Excellent selection and service!
Home of my first Rolex. They were certainly very nice and helpful.
Went here today to get some links added to my watch and look at Tudors. George took great care of me. This place is top notch in service and prices. Highly recommended.
Review #2: The craftsmen / sculptors at Leonardo were able to double the size of an heirloom wedding band and replicate a pattern made in 1969. What the team did was incredible, fantastic as well as a wonderful thing. They are true artists dedicated to quality and craftsmanship. The newly enlarged ring is just beautiful and now has a new life, for a new generation, thanks to the sculptors at Leonardo. Extremely grateful!Review #1: I cant more emphatically express how happy I am with every aspect of this jeweler. From the team to the products, my expectation was excellence and they exceeded that whether I came in for a luxury brand watch repair or purchase of meaningful jewelry. Im grateful to have a NYC-class jeweler nearby.I dislike long reviews however in this case, I believe its worth it: They run a world class operation with the intimacy and flexibility of a small / local trusted business. The team mirrors the service level of some of the finest stores (jewelry, leather goods, etc) in the world. I have referred at least 4 friends.When they cant service my timepiece to the highest standard, they have the relationships and certifications to work with the manufacturers - which speaks to Leonardos level of all-around long-term level of quality and reputation. Its clear the Leonardo team strives to make 100% of customers 100% happy 100% of the time.
The best in the business. Leonardo Jewelers is friendly, accommodating, patient, respectful, and all around professional. I worked with George who was always responsive and helpful with all of my needs.My fiancé is in love with her ring!
Great sales experience! Worked with Joyce, Kaitlin and Paul over many weeks to get just what we were looking for. Never any pressure, always very friendly and informative. Will be doing a lot more business with them.
I normally do not write reviews, but I would be remiss if I did not write about my outstanding experience with Leonardo Jewelers. I have purchased watches from multiple vendors in the past, but none of these vendors have provided the same level of care, enthusiasm and customer service as Leonardo Jewelers. Leonardos is a family business and they strive to exceed expectations. I recently emailed Michael about a watch at the Red Bank store. Michael immediately responded to my email and was able to ship the watch to the Elizabeth location the same week. I closed the sale with John and he was very informative about the watch and went above and beyond to accommodate some of my other requests/questions. The pricing was very competitive and probably one of the better deals that I’ve seen on a watch at an authorized dealer. Everyone at the store was amazing and I will certainly think of Leonardos again in the future.
If you are looking for jewelry or watches, this is the place to go. I actually did my transaction shopping online. Once you know what you want, reach out to Mike. Hell take care of you.They are a family business who really want your business.Mike will work with you through the entire transaction. You will get great prices and great service.- My item was delivered exactly as described and shipping was prompt.Leonardo Jewelers should be the text book case on how to run a business and how to treat customers.Thanks again Mike.
If you are looking for an excellent customer service experience and a large selection of beautiful watches, there is no other place to consider your purchase. Also, having a jeweler on staff is a big plus.
Been a customer for over 30 years from Elizabeth nj to Red Bank nj. All my family buy jewelry from this family owned business. Always the best, jewelry, watches, rings, David Yurman, Tags, Rolex and many more and wonderful trust worthy people. If you want quality and anosty go to Leonardo Jewelers.
Great place to buy Jewelry. Family based business and they are great to work with.
I brought in a 15 year old Rolex for routine service. Picked it up today and it looked better than when new. Outstanding service and quality. I am in awe of the professionalism and courteous service. I stilllook at my watch and cannot fully appreciate Leonardo’s commitment to quality and excellence
My experience with Leonardo Jewelers when purchasing an engagement ring could not have been a more positive one. I coordinated with Marissa Conforti before I arrived, as I had an idea that I was looking for a morganite stone. When I arrived, Marissa and her team and already picked out a couple stones that I might like.I didnt even make it past the first one! I then worked with Marilyn, as we moved into bands and settings. I needed a rose gold band to match the stone. She encouraged me to pick the band/setting that I thought was best, even if it wasnt in rose gold.I settled on a platinum band. They ended up sending the ring out to be made in rose gold. Once it came in, LJ shipped it to me. I received the ring quicker than I had expected. And, best of all, my girlfriend said yes! She has not stopped looking at the ring.All in all, my experience with Leonardo Jewelers was amazing. They were friendly, supportive, understanding, and professional. We will definitely be making our way back down to Red Bank for our wedding rings soon!
I recently proposed to my girlfriend and was recommended to go to Leonardo Jewelers to buy an engagement ring. Lourdes worked with me extensively to meet all of my needs and I ended up with the perfect ring, it was exactly as I imagined it, and my fiancee loves as well!Thank you so much Leonardo Jewelers! We will forever be reminded of how you helped find the perfect ring!
Love love love this place. Totally made buying my wifes engagement ring a fun and educational process. Lourdes spent time explaining the differences and also helped me figure out what I was looking for and helped me stay within my budget yet pick out the perfect ring for her. We got our wedding bands and several watches now, every time walked away knowing we got a great value on a quality price on pieces we can keep for our kids one day.
Awesome store. Very helpful and friendly sales staff.
I have a necklace that was purchased a few years back that I needed to know the retail price for insurance purposes. I went in to inquire, sure that they had records. I ended up dealing with the owner who not only was nasty but truly unwilling to help me. As they still had an entire case of the same designer, she wouldn’t give me an appraisal and was snootily told “we don’t do appraisals.” I’ve dealt with small businesses whose main purpose is really customer service. The owner at Leonardo’s was rude and unhelpful and definitely did NOT care that she was either. It’s great when you spend thousands of dollars there, but don’t expect help from them after you’ve made your purchase. They aren’t even worth one star.
We are on vacation and we always check out jewelry stores for unique pieces. They are nice, informative and willing to help.
Great place filled with honest people! Thank you Paul and Joyce!
Honest people that gave me great service at a great prices, cant beat that! I called a couple days before vacation and they were able to find the perfect engagement ring for my now... fiancée :)
My boyfriend and I are in our 20s and live locally. We were going to look at rings for the first time and chose this shop based on Google reviews. The woman behind the counter was knowledgeable enough but ultimately a car salesman. She repeatedly told us she doesnt work on commision, who knows why. The first ring she put on my finger cost $25,000. After sharing our budget she stated maybe down the road he will come into some money and you can just take the small diamond and turn it into earrings. Next she informed us that they offer resizing in case you want to start a family and you put on some weight. As if the ring shopping process isnt enough to think about. Obviously we were both turned off at this point and left. I wont go back and I suggest you dont either.
Brought my watch for service and it came out looking like like the first day it was purchased, in and out! Excellent service!
Love this place, Leo and staff are very accommodating. Plenty of Rolexes and fine jewelry to choose from. His staff is wonderful, steam cleaned my jewelry.
Ive had nothing but great experiences at Leonardo Jewelers, and specifically working with Michael Zeik. They had the best prices of every place I checked, and the sales experiences have been smooth and friendly with no pressure. Highly recommend!
Fixed my watch and didnt charge me anything. Were very helpful
Very nice people. Re-sized my watch while I waited (no links needed to be removed), gave me an estimate for battery replacement ($15), and were kind enough to size me for a ring and check the size of a ring I brought in.
Great service each time we visit
Great place very beautiful store front and great selections! lordis owner is a loving lady and she is awesome! Me and my fiancé is getting married this September 24, 2017 and she got my fiancé the wedding ring of her dreams. Also she got mine as well and gave us the best opinion every. She spends your money like is her owns. She asks for budget and she makes sure your under budget cant wait to go and pick up my rings for our big day.I appreciate everything you and your team has done will defiantly will be back for that Watch your brother showed me !Mike FernandesChristina Gonzalez
They said they will get back but no phone call yet!
Very friendly and helpful. Great quality items
Great work, highest quality jewelry and nice people
Highly professional, very friendly, super accommodating,
Great jewelry selection and excellent customer service
Very good jewelers.
Great service
Jewelry for all tastes, special, pleasant attention, clothing for families, to discover diamonds, such as the attention received