Just purchased a new Cadillac and the staff and service was excellent!! From our initial greeting at the door, welcoming us to the showroom, to the sales associate, and ultimately the finance department, they were all very knowledgeable, professional and friendly. I would highly recommend this dealership to anyone looking for a good quality car buying experience.

I went to Mastria Cadillac with a specific car in mind (XT6, white, blonde interior). My salesperson Angel didnt stop until him and his manager found the exact car I was looking for. They gave me a fair trade price for my trade-in. We have always had great luck with Mastria and their service department. I would recommend them to anyone who is looking for a luxury vehicle with luxury service.

Took my Cadillac to this dealership for a recall. Appointment was for 10 am and lady on phone said the recall would take an hour. Drop the car off and didn’t get a call back until 5pm! Upon returning to get my car, they had parked it in the back and I had to go find it. Other customers cars were driven up to the front of the dealership. Horrible service and waste of a day for a repair on my car key!

I have nothing but great words to describe my experience at Mastria. Going in as a first time buyer was stressful but the staff there were very welcoming, knowledgeable, and willing to assist. Remy was a fantastic associate very clear cut and open about the product I was interested in, and ensured that I was leaving there satisfied. Big thanks to Steve in finance for breaking down all the possible options for me and really going above and beyond to explain each step of the process. I would highly recommend to anyone in the market for a new/used Cadillac, the staff there are awesome.

Incompetent Service Dept, don’t go there if you have a major repair. They will turn you away. Favorite words (Nothing is Wrong).

Eliel and David worked really hard to make my purchase of a 2017 Cadillac XT 5 a reality. Both of them were a pleasure to work with and I had no problem with the sale, everything went real smooth except for getting my registration in a timely manor some how my paper work got lost in the shuffle but David took care of the problem and I had the registration and inspection sticker the next day. These two gentlemen go that extra mile to make sure you get a deal you want . PS Just wish this Cadillac Dealer gave some of the perks another dealers do, like a free oil change and a Cadillac travel mug ...

Top notch service department from the service advisors to the technicians.

Mysteria Cadillac is by far the best auto dealership that I have ever dealt with during my 40 yrs of driving.

Went in for some routine services alignment and brake fluid flush. Scott Goral was extremely professional and helpful. I had some bad experiences here in the past with RUDE service advisors, Scott went above and beyond his job duties. Glad to see him set the example for exceptional customer service

Phenomenal service department. It took an extra hour and a half for my oil change and tire rotation. I didn’t complain or ask why as I know things happenMy service writer Jen was extremely apologetic and my service was of no charge to me. Class act at a class dealership.This is why I come back for service even though my warranty has expiredMy next Cadillac will be bought here.

Incompetent service Does not treat consumers equally

Sent my wife to drop off my vehicle for an oil change and ended up with an oil change tire rotation and alignment so be careful if you send someone in there who doesn’t really understand what an up sell is they will get taken advantage of

Dealership is very friendly and helpful. Service is quick and reliable.

Mastrias Customer Service is the best. They complete the work quickly and efficiently. Then wash and vacuum the car. They not only make recommendations for future maintenance, including estimated cost, they also advise me on services that could save me money. The waiting room is very comfortable, and they provide special coffee or hot chocolate, plus fresh Danish and cupcakes.

Let’s face it, buying a new car is one of the least pleasant experiences in a consumers life time. Regardless of what you think about the “deal” that you have received from any dealership, you have to decide how much you are willing to loose on a fair trade-in or overpay for the vehicle. Cadillac is still a really good brand, but the dealerships are making it really hard for loyal brand customers not to look elsewhere. If you walk out of ANY dealership happy with the “deal” that you have made, you probably didn’t do your homework before going in.

The transaction went smoothly and delivery was within the time frame I expected. Overall the experience was great! This is quite a compliment from someone who typically does not like the car buying experience.

These guys rock. I wrote a review on here before concerning these guys (5 stars as well) and my opinion hasnt changed. Their maintenance/service guys have been too notch so far. Havent dealt with the sales end of the dealership but Im sure when its time for another Escalade, Ill be paying them a visit.

This is the dealership I bought my vehicle from I use them for all my service are very professional and very happy with them.

Great service dept, great staff. They really take care of your vehicle and make you feel important to them.

My experience at Mastria was wonderful. Everyone involved made my car purchasing experience smooth and enjoyable.

I had a scheduled oil change and requested a tire rotation. I was told they would be changing my cabin filter and I needed an alignment. I rely on the techs to tell me what is going on in the car but I feel duped with an up sell. I do no know why it needed to be done, I had no issues. So, my bad, I just said ok. Now my brother and husband are telling me to call them anytime work is going to be done on the car!! Ive been coming to your dealership for almost 10 years.

Our Service Consultant, Scott Goral was fantastic and extraordinarily helpful! This was the first servicing of our 2019 Cadillac XT5 and was extremely through highlighted by a video of the in-situ commented video of the actual inspection of the vehicle! Very impressive!!

Tyler was excellent, 5 stars

A great place to buy a vehicle. Paul Oliveira spent about 4 hours with me going over a vehicle to be sure I was getting all that I was asking for. I traded a 2016 STX for a 2017 CT6. Very Pleased. An unbelievable vehicle. The dealership is a non pressure knowledgeable place to purchase a vehicle. Highly recommend.

I had a wonderful experience with mastria. From Mario the salesman to Dave in finance-to everyone-it was a great experience. This is the second vehicle I have purchased through mastria. I wouldn’t go any where else.

Nice place to buy a car. The purchase experience was excellent.

Had an excellent experience with purchasing my new Cadillac, Had me in the car I wanted at the budget I needed and I drove the car off the lot the next day, all the staff was great!

My wife and I had an excellent experience purchasing a new car from Mastria Cadillac. Our salesperson Andrew was knowledgeable on all the vehicles we were interested in and test drove. He was attentive to our concerns and needs and handled all details of our transaction professionally, promptly and correctly. We tend to keep our cars for a long time so many of the new features were somewhat confusing and intimidating to us as older drivers. His step by step instructions, patience and thoroughness in handling our questions suceeded in calming our worries and we drove off at ease. Likewise the paperwork, additional option offerings and financing process handled by Maria was stress free, informative and thorough. In addition Mastria efficiently facilitated all dealings with both the RMV and our insurance company. Mastria is to be commended for business practices and especially their personnel.

Went in for an inspection sticker PLUS noise coming from my steering column. The noise only comes when its cold outside so on this day they could not find the squeak. Maybe this coming winter?

This dealership was the best experience Ive ever had while bying my Cadillac SRX. Craig, the sales person, was very friendly and willing to work with us, always keeping in touch. I have nothing bad to say about Mastria Cadillac. I would recommend Mastria Cadillace to anyone.

Great experience with Mastria Cadillac. This is the second auto I have purchased from them. Michael Teixeira, David McAvay and Maria Carvalho are great people and have treated me fairly. I would buy a vehicle here again.

Always get good service and plenty of nice people

Excellent Service. Would buy again.

Great service everytime i go there.

Great service experience, Dan was excellent!

I like the videos they send out so you can check what is wrong with your car

Im glad they offered the extended warranty when we purchased the SRX. It has really worked in our favor.

TOLD THEM WHAT I WANTED AND THE DEALERSHIP DELIVERED WHAT I WANTED I AM QUITE PLEASED WITH THE RESULT A NEW CAR

Quick, effieciant, and always a pleasure to work with.

Great experience, everyone was just great to work with!

Very clean nice people

Great people

Mastria dealership always come through

Great service

Nice cars