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We Fix It Phone Repair
2060 W Main St Suite 1, Rapid City, SD 57702, United States
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We Fix It Phone Repair

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Ma
Review №1

Much respect for this establishment but could only give 3 stars.My screen on my iPad was broken so I dropped off for repair on Monday. I told them I needed it back the next day and they said it shouldnt be a problem. Well the end of the next day comes and I still havent heard from them so I called. I guess Monday they had broken the home screen button and needed to order a new one. The reason for the 3 stars is they never even called to let me know. I had to call them. I should have known the day before that something was damaged.They tried to get a new home screen button but couldnt. So they bought me a completely new iPad to replace the damaged one.They definitely made it right which I appreciate. The no phone call though was bad business and the reason for 3 stars.

Le
Review №2

Owner says they service Motorola products in the review, but when I took my phone in for a screen repair, they said, No, we dont do any repairs on that or any Motorolas.Maybe the owner needs to specify which Motorola products they will work on.

co
Review №3

Got my note 10 plus screen fixed in about one hour!

Pe
Review №4

Very professional and efficientThank you

Al
Review №5

Gave them my phone to repair the sceen because it died. got the phone back with a fixed screen and broken volume buttons. didnt bother to press them on it, but they broke my volume buttons. phone is stuck in a boot loop now and i cant do a hard reset to make it stop cause no volume buttons. They also required the password on my phone just to fix the screen which is shady and doesnt make sense.

An
Review №6

Great customer service! Jake was very helpful and friendly. They worked on my phone in a timely manner. It only took them 45 minutes to fix and the price was very reasonable. I highly recommend this place!

Aa
Review №7

Had to have them fix a crack in the screen on my note 8 only thing is they did not have the grey screen in stock so now i have a 2-tone note which is perfectly fine, actually looks kinda cool. workmanship was excellent, customer service was excellent, repair time was fantastic, it only took them 1 1/2 hrs to replace the screen. just happened to be a bit pricey at 280$ but not having to wait 2+ weeks to fix it through insurance was definitely worth the price. If it ever happens again i will definitely be going back to them.

Ti
Review №8

They fixed my screen it looks perfect but for some reason it keeps not registering my touch when I go to click on stuff or it’ll weird out and click other stuff. This is what it was doing when I went to go fix my screen when it was broke. So I can’t say that it’s anything to do with them. But other than that very awesome customer service and quick.

As
Review №9

Friendly staff, complete life savers, had my phone screen fixed in an hour and a half. The the prices are steep, but it is worth it considering how much you use your phone, and the quality of service that comes with fixing it. We decided that I would return as a customer, as long as it wasnt because I broke my phone again! Thanks for turning my bad day into a better one, Nathan and the other 2 guys.

Ja
Review №10

Eli was great. Patient, courteous and very generous with his time. We went in for a repair and ended up buying a case and a screen protector thanks to his great product knowledge!

Th
Review №11

All of my reviews will not even come close to this one. I have never had this level of customer service, politeness and willingness to assist as I did talking to Luke. My brothers S8 plus is broken and I called from Atlanta Georgia to find a local repair shop. Not only did Luke have the part but he could fix this in under one hour. To further the customer service my brother would not be in Rapid City till the next day and he is holding the part. I really wish all places had this level of commitment to customer service. Thanks Luke for everything you do.

te
Review №12

Excellent service. It took 45 minutes to replace the cracked screen on my iPhone X. They had a screen in stock and scheduled me for the next morning. I would definitely recommend them and I will not hesitate to use them again!

Em
Review №13

Very friendly staff and quick repair. I had my phone battery replaced after talking with the knowledgeable staff. Reasonable price and would highly recommend!

Ho
Review №14

Scheduled an appt. to have iPhone battery replaced. Luke waited on me and literally took no more than 5 minutes to replace it! He was super cool and friendly, which is appreciated! Store is clean and well-lit. Staff is friendly and knowledgeable! Love this store!

Be
Review №15

The hospitality was good they are polite an helpful and detailed when they are doing the work. The one reason I did not give them five stars is because my phone did have a couple of minor scratches where they used the tools to take the screen out. I don’t know if this is something that commonly happens when you changeout a screen. They aren’t that noticeable. My phone works great! Thanks

Jo
Review №16

I brought my phone in this morning, to have the cracked screen replaced. They fixed that, and also cleaning my charging port, which I was having issues with. Great guys there! Thank you. Ill be back

Ro
Review №17

I brought in my daughters iPhone 7plus for a new screen. It took less time than I had imagined. However I did have to swing back to Batteries Plus - as she could not hear incoming calls. BUT they fixed it instantly with no problems. They did a great job!

Al
Review №18

Simple and easy to work with. needed to replace a phone screen, and battery for the 6s iPhone. same day service! best part is if the screen replacement failed to fix the issue they uninstall New screen and I would only be charged for labor.Thank you Travis!

Eg
Review №19

My iPhone 6 needed a new battery. I showed up at the store 40 minutes before closing, and expected to have to leave it overnight. The friendly staff said they could do it in 45 minutes if I didnt mind waiting. I said Sure. It only took about 15 minutes. I was out the door well before their closing time. If I had sent the phone in to Apple it would have cost less, but I would have been without the phone for a week or more. Im very happy with their service.

Ma
Review №20

My cell battery was replaced quickly by one of your team members who was both polite and professional. Great service!

Ma
Review №21

I thought for sure my iPhone 6s was done for when I dropped it down a flight of stairs and the screen was obliterated. Luckily the people at We fix it were able to throw on a new screen in under an hour and it’s as good as new.I would definitely recommend their business.

Am
Review №22

So easy!! I broke the back of my cell phone and wanted it fixed. I called and they said it would take less than an hour and they made it look like new!!Great service!!

Ma
Review №23

Had my phone screen and backing replaced. Great job. Only took an hour and they even gave me a bit of a discount. Cool guys working there.

Sh
Review №24

The guys at Batteries Plus could not have been any more prompt, professional, a great to do business with. They saved me literally hundreds of dollars by fixing my phone. Ive already told numerous people of the great job they did.

S.
Review №25

I came in half an hour before closing time with my broken phone, & they stayed open late just so they could get my screen replaced the same day & not make me wait until tomorrow. I wish I had written down the technicians names so I could thank them specifically, but they definitely earned my repeat business if I ever have another phone issue.

Je
Review №26

Very pleased with this! The customer service was excellent and they repaired my front screen quickly! Would highly recommend them!

Ti
Review №27

Went there because they opened at 8AM on Saturday. Scheduled online appointment. Replaced the battery on an i-phone 6 in 45 minutes and all is good. Got $10 off for scheduling on-line.

Je
Review №28

Excellent. professional service. Very satisfied with the phone screen repair. Looks as new as the day the phone was bought. Good job, guys!

Ja
Review №29

The guys there (Jake and travis) were extremely friendly, cheerful, and helpful. They were also patient and incredibly fast. Will go there again 😀👍-J

Er
Review №30

I had my Galaxy S6 repaired here and the repair experience was up and down. On October 29th, I originally had the screen and battery replaced and a screen protector put on. A week later while on a business trip the replacement screen failed.This caused a great inconvenience for me as I was on a business trip and needed my phone to function and to perform my job. I was forced to go and get a new phone from my carrier. Upon my return from my business trip they did honor their warranty and had the phone repaired.In both instances the phone was repaired and the service was quick and the techs were knowledgeable and helpful. However, I wasnt offered any compensation for being inconvenienced. When asked if they could do anything, they said they could not. Now, I understand this business has no control over the circumstances surrounding where I was when their repair failed, but I wouldve hoped that the initial repair wouldve lasted longer than a week.

Bo
Review №31

I arrived earlier than my scheduled time and they took care of me and had the battery in my phone and they had my phone ready to go and the guys were very pleasant and knowledgeable. I have recommended this service to a friend that is having problems with a battery in their phone already!

Ca
Review №32

Awesome experience!!! They were very busy but got my battery replaced when promised and were very friendly and professional. Not very expensive either!!

Ra
Review №33

The person who helped me was very efficient and knowledgeable. I will definitely return for service when needed and recommend you to my friends and family.

Me
Review №34

My phone is fixed and is like new! The guy who fixed my phone was very knowledgeable and professional, thank you guys! Super nice and friendly too, especially the guy with the glasses who helped me, he was very personable, nice, and helpful!

Lu
Review №35

I have had 2 iPhone 7 screens fixed here because the first screen they installed flickered. I returned it and the installed another screen and some problem. I did not have time to return for several months and when I finally came in to have them replace they told me no. I did call them a week after the second screen was installed and explained the problem and that I would come in when I could but of course there is no record of this.Their screens are trash and I would not recommend getting your phone fixed here.

Be
Review №36

I got my phone battery changed earlier today as I was having issues with it dying serveral times throughout the day. The guys were very friendly and helpful and changed the battery very quickly. Overall pleasant experience and I hope it continues to work well.

Te
Review №37

I made an online appointment super easy that came with a coupon for scheduling online! The men were very friendly and knowledgeable! I will be shopping there again!

TA
Review №38

Great experience! Needed my iPhone battery replaced and they got the job done in no time at all. Also informed me on how to keep my new battery in top condition. Recommend for anyone with the same problem.

Gr
Review №39

Quick, courteous service. Eli was a pleasure to work with on your iPad and iPhone repair. Will definitely go back.

Ta
Review №40

They fixed my iPhone battery quickly and did a wonderful job! I highly recommend them. Friendly and knowledgeable staff, eager to help.

jo
Review №41

My phone repair was quick, took less than 40 minuets to replace my cracked screen on my iPhone and the price was very reasonable, a lot less than filing an insurance claim with my phone company. The staff was very friendly and knowledgeable about the product that was being repaired and also they looked for any promotional items that the store was having to reduce the price even more.

Je
Review №42

So far, so good! Screen is full of color and touch sensitive as it should be. As long as it stays that way, Im happy.

IG
Review №43

Got my S8+ fixed here about a month ago. The guys were professional and knowledgeable. Screen and phone work perfectly now.

Va
Review №44

Cell Phone repair pro told me you couldnt fix charging port on my Samsung. Nathan at We fix It fixed it no problems. Very professional and on time....early in fact. Awesome!!!!

De
Review №45

Very courteous people who knew exactly what we needed and how to take care of it! They were fast and efficient!

ry
Review №46

Great service. On iphones

De
Review №47

It was great. Im very happy with the service

Me
Review №48

Fast great service. Will definitely continue business

Ea
Review №49

Very knowledgeable and customer oriented staff. Very timely with battery replacement and reasonable price.

Ju
Review №50

I called a week ago to ask if they could replace my battery in my 6s...they said they expected to get the next shipment of batteries in on 7/9. I got a phone call on 7/8 saying they got them in. I dropped off my phone was told it would take 1.5-2 hours to be done because of a few phones needing to be done before mine. I got a call less than an hour later saying my phone was ready! They were professional courteous and friendly

Ca
Review №51

I was blown away by the service and care I got at We Fix It Phone Repair! It was quick, expertly done and not too expensive, considering the fact that many cell phones are pushing $1,000+. I am so glad to have my phone look like new!

Ry
Review №52

Great experience replacing my iPhone screen. Professional work, done quickly and absolutely nothing to improve on.

Ry
Review №53

They were nice friendly and reasonable. Hopefully my iPhone 5s will last until we switch to 5g totally.

Da
Review №54

Quick and easy, I am hoping the new battery will extend the life of my phone.

Be
Review №55

Excellent and prompt customer service, quick repair and clean facility. Highly recommended.

Ji
Review №56

They seemed very knowledgeable and replaced my battery in a short amount of time.

Je
Review №57

The employees were very helpful and did a fantastic job.

Ti
Review №58

I had a great experience at Batteries Plus. My phone battery was changed professionally in a timely manner. I go to the store for all my battery needs.

Ma
Review №59

Samsung tablet repair, excellent work, lower cost than expected and free battery replacement.

Ja
Review №60

Excellent work, and realistic assessment for repair on i6S dunked in the water! I would trust future work to “We Fix It iPhone Repair”

Ca
Review №61

Excellent service - knowledgeable and professional staff made my S8+ total screen replacement a breeze.

Ta
Review №62

IPhone X was exposed to water/snow & developed vertical florescent lines. Made apt online & they had new screen replaced in an hour!!

Er
Review №63

Super helpful and fast! Fixed the problem and I was on my way. Thanks

th
Review №64

Quick friendly service getting my iPhone screen replaced at a good price in a clean store, thank you.

Ja
Review №65

Awesome customer service. Repair of my iPhone was done quickly with great customer service.

Pa
Review №66

Service was fast, caring and professional. I will definitely return.

Pa
Review №67

Couldnt be more pleased, even with the screen on backorder I got my phone back in just over a week. Got the call it was in today and picked it up today. If they had the screen it wouldve been a one day service! If you have an issue with your phone, this is the place to take it hands down.Thanks to Luke and the crew!

Za
Review №68

Brought my iPhone in that had water damage they had to send it off to get fixed it was done in a timely manner and at a reasonable cost. The customer service was excellent.

Qu
Review №69

Amazing! The guys are amazing, fast, amazingly cheap, and very friendly! I’m very satisfied with the results!!

Br
Review №70

Top notch staff which got my phone in and out in a little over an hour

Ly
Review №71

Very professional, knowledgeable, fast service! Done when they said it would be! Lifesavers!

Ra
Review №72

Fixed while-U-wait, reasonable price, works great 👍

An
Review №73

Luke was professional and friendly. Repaired my S8 screen in one hour. Awesome service.

Br
Review №74

While traveling on vacation, encountered damage to screen, went to the store late on Sunday night, they stayed and repaired it to get me back on the road! I appreciate the employees dedication and efforts!

Fr
Review №75

Super fast service! Recommend this business

Mi
Review №76

Had a battery replaced in my Samsung S7 and its like new again.

Me
Review №77

Great customer service! Excellent price! Great service!

Ka
Review №78

Every employee was pleasant, helpful and efficient. Phone screen was fixed within the hour.

Sh
Review №79

Great service! Quality products and amazing turn around time!!

Da
Review №80

Brought my phone in for a new charger port. Done in a short amount of time and works perfectly as it should.

Review №81

Fast repair for a reasonable price. Glad I found you on my road trip when my phone became totally unusable.

An
Review №82

They were great no waiting and phone call when ready

Br
Review №83

Fast friendly service. You all did awesome!! Thank You!!

Do
Review №84

They are very profesioal and do amazing wo

Ro
Review №85

These guys are honest, patient, and knowledgeable and I will definitely return!Thank you!

Pa
Review №86

Fast and way cheaper than buying a new phone.

Te
Review №87

Repair was very quick. Great customer service.

Li
Review №88

The service was fast and the price was reasonable!

Jo
Review №89

Extremely kind, fast and great service, this is my go-to place!

Sh
Review №90

Very quick service and friendly. I highly recommend their services for fixing broken phone screens.

Mi
Review №91

Dropped my phone and shattered the screen, Nathan answered and received my phone to repair and with speed and court-icy

Ci
Review №92

Quick service, great price.

to
Review №93

Very helpful! Service oriented.

de
Review №94

Friendly, professional, satisfying work. Thank you.

Na
Review №95

Quick install of new battery and very helpful.

Re
Review №96

After I bought my phone battery, they inserted it so that I wouldnt have to send it to the manufacturer. Thank you! I hope this fixes my phone so I wont have to buy a brand new one... $$$$

Ty
Review №97

I cracked my iPhone so bad I couldn’t even hold it up to my ear because the glass was falling out. Within an hour of it happening it was fixed and I was back up and going. Great friendly staff! Thanks!

De
Review №98

The screen glitches out when I use my Touch ID but look good going to have the other half of my phone replaced

ma
Review №99

Great work and fast service turn around

St
Review №100

Eli did a fantastic job.

Information
3 Photos
100 Comments
4.8 Rating
  • Address:2060 W Main St Suite 1, Rapid City, SD 57702, United States
  • Site:https://batteriesplus.com/store-locator/sd/rapidcity/phone-repair-934?utm_source=gmb&utm_medium=local&utm_campaign=wfi&storecode=934
  • Phone:+1 605-681-8006
Categories
  • Electronics repair shop
  • Mobile phone repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–5pm
  • Tuesday:8am–6:15pm
  • Wednesday:8am–6:15pm
  • Thursday:8am–6:15pm
  • Friday:Closed
  • Saturday:8am–6:15pm
  • Sunday:8am–6:15pm
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