We are German couple who were on their way to Yellowstone National Park and got a brake problem in Rapid City.So we decided to stay here overnight and the next morning go to the Berts brake service.He helped us immediately and we were able to continue after a good hour, thank you very much for that!
Called with an emergency brake repair as my family traveled through on vacation. They were super friendly, helpful and got the job done. Even rode around in my car with me afterwards when I had some unfounded concerns. Highly recommended.
Great service! Repaired front brake pads and rotors on time and was able to see the wear on the old ones.They even gave a recommended amount of miles to change the rear brakes. Scheduled my next visit to do so and they also have the parts if needed.
Just had a Brake job done on my 2006 Jeep Commander. Great People Fair prices done even early. I Would recommend highly and I will Be back and they do much more than Brakes, all General auto Repair
Berts Brakes & Automotive is the absolute best in town- its a relief to have such knowledgeable analysis that we can trust. Weve had them repair about everything from standard maintenance to complete engine replacement, and cant say enough good!
The staff was friendly and the service was amazing!!! They went above and beyond for us! We would recommend this place of business to anyone!
Been delivering to these guys with fed ex for a while had my own car issues to take care of. Had great service even came in early for my appointment and they took care of me. Was done in less time then told and the car feels great. Future option for me if it comes to anything I may need.
Was on a cross country trip and even though they were booked solid for a week, they took the time to quickly look over the new horrible noise in my SUV and recommend it was nothing serious. 4k miles later Im home and enjoyed my trip.
Bert’s Brake in Rapid was AWESOME! Caleb was quick, fair and honest. We are in the Hills on vacation and we’re NOT expecting to have our brakes replaced. But Caleb made it as quick and painless as possible. Extra bonus, his shop dog, Fred was adorable and helped our short time in the waiting room pass extra quick! If you find yourself in need of automotive work in Rapid City, SD DEFINTELY check out Bert’s Brakes. Thanks you two for being a bright spot in what could have been a MAJOR bummer point in our trip.
Our brakes started going bad while we were on vacation. We called Berts Brakes and Caleb was able to fit us in right away. They were super fast, affordable, and very friendly. We are very thankful that they were able to get us in so quickly, and they provided amazing service on top of it! I would recommend them to anyone!
Really nice guys who did a great job on my vehicle.
If you need any car repairs here is a good shop they do good work
I desperately needed my car fixed. I don’t know much about cars but he showed me so I could understand more. His pricing was fair and he didn’t cheat me out of anything! My car was shaking and breaks were screeching when I got there and when I left my car was running smoothly .. I recommend these guys 100%! 🙃
Caleb and Berts Brakes have been amazing. I have never been to a repair facility where the actual bill was less than the estimate before! Ho est and dependable service. I am so glad this shop is here!
I forgot the guys name but he was great. I had parts to replace my rotors and brake pads and the dude took less than an hour, very affordable and he was very nice also gave us further info for other repairs we need, A++++ all around. Also his doggy Fred is awesome
Caleb is very professional, knowledgeable, and friendly and my boss and I have used him many times and would highly recommend! Great family owned small business to support and he never cheats you out and is very honest about amounts and such! Also he has the cutest corgi puppy to play with while waiting for repairs!
Always friendly service and honest!
This business is wonderful! I went in to have my heater, brakes, tire rotors, evap purge replaced and he did an amazing job! He was very honest and kind, the pricing was within my budget. I think I just found my go to auto motive shop for any future issues I may have, and I will recommend to all my family and friends. 😁
A BIG Thank You to Caleb, he helped out in a pinch while we were traveling (when other shops I called were too busy). It was a quick fix and very reasonable, and we were able to get on the road again.Thanks, Joe L
Great experience, fixed my brakes quickly and affordably. Shot straight and didnt swindle or upsell. Great service
They got me in and out in a very timely way. Very happy with the work that was done and the price that was quoted, thanks.
This is the best repair shop in town, HANDS DOWN! I had my front and rear pads and rotors done and Caleb did an excellent job! He even diagnosed my squeak I kept hearing as my rear shocks. If you are in need of any auto repair then this is the place to go!
A plus very reasonable saved me half what i was quoted by two other shops was recomend to me by a friend so i am happy to
Great place to have basic automotive work done. Try it out...you wont be disappointed!
Awesome owner and very easy to work with!
Great fast fiendly service and they are definely alot better with pricing compared to some of the other stores
They are my new go to place highly recomend them half the price other shops quoted me with professional quick service
We were traveling through South Dakota when our brakes started grinding. We called Bert’s and got ahold of Caleb who was more than willing to stay a bit late to make sure our brakes were ok to move on. I enjoyed playing fetch with Fred, the shopdog-in-training while they wrapped things up. They were very professional, helpful, and kind, and the brakes work great! Thanks guys!
Very speedy service and quick scheduling, been here multiple times for some maintenance
In and out fast. Quick appointment made.
This place is amazing!!! My sister had many problems with her car and she fixed all of them in one day. Now her car is running smooth. 10/10 would go again.
Very friendly, has great prices and does a great job. Ive had brakes and ball joints done on my car and have had nothing but wonderful serve. I will be goi g back every time. Thanks.
Profesional,fast and friendly.
The best !
Very friendly young man who is very honest and does great work!
Bert’s brakes is a new small shop with awesome customer service, friendly staff, and the BEST prices in town hands-down. I send all my family and friends their way.
Couldn’t have asked for better service. We were on vacation and stopped for gas in Rapid City. After fueling up our vehicle refused to start. After failing to troubleshoot it ourselves, one of the gas station attendants recommended Bert’s Brakes and Automotive as it was close by. After getting towed to their shop, they got started on our vehicle immediately. The issue was rather hard to find, it turned out that wires had been routed incorrectly and melted, shorting out a circuit. The technicians even stayed after hours to complete the repair and get us back on the road the same day. The whole process was very professional, and the price was less than I expected too. If I lived in Rapid City, I’d definitely give these guys more business. They did a fantastic job.