Jessica was very cordial and professional yet make it very quick and easy! I truly appreciate with a new Agent coming in she asked if it was ok she sit in on our meeting!I have always heard nothing but great and positive news towards this location and will refer others to her! Being retired military she made sure I received every discount possible.Thank youJess
I have had Dave Raml as my insurance agent for a while now (and my parents had/have him as well!) and I just submitted my first home claim. They have always been supportive and were with this situation as well. They also gave referrals for repairs and I used one of them. The entire process was wonderful. Everything was swift through them and the job was done quickly. Im very satisfied and wholeheartedly recommend Raml and his team.
We had went back to State Farm after our prices went up at the other company. My boyfriend set it all and we called Jessica several times for different questions and then added a new car. She was always very nice and helpful!
We hit a deer and State Farm made the claim and repair process very easy. The team was responsive and very professional. Our claim representative helped me solve a difficult rental car availability issue quickly and effectively. Thank you.
Jessica of state farm is stellar! after having my other insurance agency leaving me hanging, Jessica did the footwork and was super responsive to get me set up with my two vehicles as well as my home owners insurance. Glad I found them!!! Quality professionals! I would recommend to anyone.
In getting house insurance on our new house with Jessica was great!! Shes very friendly and informative and professional. Thanks again for all youve done for us!
My family is from Michigan and we had our favorite little State Farm office but now we have found our NEW favorite right here in Rapid City and thats Dave Raml State Farm office located off of Jackson Blvd!!! 🤗 And I want to thank the kind and professional staff for making this happen! THANKS 😊
We have home and auto insurance with Dave Raml-State Farm insurance... for the last 7 years and I love them... So great to work with and always willing to work with us...
Thanks for the great service, reasonable prices, and quality coverage Dave Raml!
Really great team always offering you options to make the best choice possible for your needs. Outstandingly trained every one of them.
The entire team is super helpful, knowledgeable, and extremely timely with any/all request. I truly feel that Daves team cares about me and my familys wellbeing. They have amazing coverage and fair rates. We had a claim for hail on our home and the entire process was professional and enjoyable. They really took great care of us and went above and beyond to make sure we understand the process and our home was taken care of.
I have been with State Farm for the better part of 18 years. My former agent retired and Dave Raml has been my agent for almost 7 year now. I only have good things to say about this agency. Never had a bad experience. They are busy but always make me feel like they have time for me. Very courteous people. Their office is new and very welcoming. I look forward to my annual account reviews because I get to see Dave. I would very highly recommend this agency. I could go on forever, but the bottom line is this agency is awesome and I will not e changing anytime soon. Everything I have is now under State Farm. Looking for a good honest insurance agent? Stop looking and call them.
Brooke is quick to reply, professional, and friendly!
They are always there to provide answers to all of our questions!
We have been State Farm Customers for over 40 years and have always been fortunate to be able to work with great agents and office staff. Dave Ramls office carries on the superb, consistent level of service that we have always enjoyed. Owning a farm requires a knowledgeable agent and staff, especially when a claim occurs. We absolutely cannot say enough about the level of service Dave and his staff have always provided. We will continue to be loyal State Farm customers because of that!
Dave Raml truly is a pillar of the Black Hills, Rapid City, and western South Dakota. He truly represents the best of this region and the best of State Farm.I do not just say this because he is my neighbor and now my State Farm agent. My wife and I have always had great service with State Farm since my wife brought me over from another insurer after we were married. State Farm has seen us through some tough times and always been that good neighbor.Dave takes that good neighbor approach to his clients literally and figuratively in my case. I just sat down with him yesterday to review all of policies now that we have moved to Rapid City, and I am beginning my medical career after med school, residency and fellowship (all of which State Farm has been there through thick and thin).I was so impressed on the personal touch Dave and his staff took with my wife and I on our personal and professional endeavors. He really looked at our situation holistically (just as I try to do with my patients). He addressed all of our State Farm accounts and offered advice and education on policies inside and outside State Farm.He truly represents the best of his company, and he and his staff are the good neighbors that trust to insure the most precious things to me personally and professionally.
Dave is currently my State Farm agent, and its no wonder why I was referred to him by a family member: Hes awesome! I moved to town about a year and a half ago, and I just recently had an issue come up with my previous insurance agent. Dave went out of his way to help me get the situation resolved quickly, even though the issue was none of his problem. Dave always answers email and/or phone calls promptly, and hes always working to get me lower rates and better quotes. I would recommend Dave to anyone who asks!
My favorite state farm agent! Dave and the girls there have been so wonderful. Theyve helped me out with so many questions Ive had through out the years. Always willing to go beyond to help. Great customer service and always a smile on theyre faces. I would recommend this state farm to anyone in need or not in need!
Kristen Waby is simply the bomb! She has always been prompt and goes above and beyond when it comes to accommodating our busy schedule! I would recommend anyone who reads this who might not know it to call Kristen when you purchase your next vehicle! State Farm now does car loans! So far, they have been able to beat the interest rates of any other lenders that we have tried! Make sure you ask for Kristen!!!
When we moved to Rapid City from Denver I was truly sad to leave my old State Farm agents, but they got me in contact with Lisa from Dave Ramls office in RC and she made the transition amazing! When we first got to the office my 2 year old immediately found the candy jar and we were welcomed by a friendly receptionist and some free cold water (it was super hot outside so this was a welcome surprise!). We didnt have to wait long at all for Lisa to come down and say hi and take us upstairs to complete our paperwork. She had everything already taken care of and went over all the information with us, answering our questions and even had toys for my son to play with to keep him entertained! The process was smooth, fun, and I really do love having her as my agent! Thank you Lisa for taking the time to get to know us, help us, and make what could have been a rough transition a very pleasant one! Oh and I should add that I am able to text or call anytime I have questions or need info which has been so helpful! Lisa is always quick to respond. Thank you!
Everything out dealing with Daves office is perfect. He has a friendly, personable staff. Adding vehicles and adjusting our policies is always a breeze! Everyone knows us by name when we come visit in person. Good old fashioned customer service.
I have been a client since Dave started years ago. Kristen and Dave are very responsive to my questions/concerns via email or phone. I appreciate their apparent care for their clients. I am not a number, they know me and they take the time to get to know me. I have worked with other agents over the years (State Farm client for 25 years) and I am quite pleased with Dave, Kristen, and staff. I highly recommend the office for integrity and service.
All the staff at this office are amazing.Dave assessed our life needs and made sure we had everything we needed.
Saved me and my family 1400 dollars a year on rental and car insurance. Come highly recommended.
Dave and his team know their stuff, theyll definitely take care of you. They provide better coverage than most carriers in the area too.
As soon as you walk in the door you get greeted and they make an effort to remember your name. They always are looking for ways to save me money. They also set me up with a great life insurance policy that was very inexpensive. I would recommend them to any of my friends or family.
Kristen Waby in the office here is absolutely the best! I dont say that lightly as Im more often disappointed in the lack of customer service among businesses. She goes above and beyond her job scope and what is so amazing she does it naturally and with pleasure. I travel approx. 10 months out of the year with work and rarely in SD or anywhere for very long. Because of being on the road, I often forget little things with bills due or changes but she is always there to remind me personally or update me with changes. When needing to add a vehicle, it is flawless, quick, and painless. Just tell her what I need, what I have, and blam... there it is. No fuss no muss. She is a true pleasure to just talk with. Very rare these days to meet truly good hearted people that look out for your best interest and save you money. State Farm has always been good to me but Kristen is by far the best rep for the company that Ive had the pleasure in doing business with.
Friendly people. Very helpful whenever I needed anything
Lisa Huschle is an amazing agent. She went over all our coverage options and explained the differences in coverage, helping us to make an informed and educated choice.. She is quick to return calls and is very friendly .I would recommend contacting Lisa for any and all of your insurance needs.
Friendly staff that have always taken care of me.
I have been with State Farm for over 40 years in several states. They were all good, but Dave Ramls office is by far the best and my favorite!! Lisa is not just a fab agent... she is a phenomenal person!! They just do NOT come better!
Im so happy to have Lisa helping me with all of my insurance needs. She helped to find the right coverage AND saved me money! Shes always willing to answer any questions I have and is very friendly and knowledgeable.
Very friendly and personable staff! Always seem to know how to answer the questions I have. Protect my family well with insurance and for amazing prices!
Kristen and Adriana are the best team working for State Farm. Always responsive always helpful.
Great customer service!
Always helpful over the phone and in person. Great rates and offer lots of relevant discounts you may not even know about.
Everyone was so friendly and helpful. They beat everyone elses rate! They always make sure I am taken care of and were very good at explaining every detail of my insurance to me.
Ive been a State Farm customer for 4 years. Im very grateful that Dave and his staff have made insurance and investments through State Farm painless to go through! They are a fantastic team!
Seems like a really good guy and good agency. He helped my in-laws out with their special requirements for auto insurance and helped them arrange to save 500 bucks a year on their home owners insurance, which was also already with his agency. The insurance has also been pretty good, they get a lot of hail storms and the insurance took care of the damage each time it was severe enough to require repairs.
I recently contacted State Farm for our insurance needs. The staff were both professional and helpful. Lisa Huschle was especially helpful in following up and answering our questions. Great job State Farm-Dave Raml!
It is just amazing having this team taking care of my family and I love how easy they are to work with and friendly they all are. MELISSA Thanks for making this part of our lives easier!!!!
I left my insurance company of 30 years and couldnt be happier. Daves team is fantastic to deal with!
This is not just any insurance agency, this is a place that will go above and beyond for you every time. I appreciate every welcoming employee there and I know they will always be there to help.
I love this company. They have kept us protected!
Best insurance people I have ever dealt with !
Dave Ramls office is great to work with, welcoming, understanding of your individual needs and willing to help in any way they can. I would highly recommend them to anyone!
Have had great experience would recommend this insurance company to anyone.
Extremely friendly and helpful staff! Couldnt have asked for a better experience!!
Very nice man...
Dave and his State Farm Team have been a pleasure to work with!
Dave Ramls office is the nicest people to work with, always helpful!
Awesome staff and even better insurance, saved me money and tons of hassle!
You guys need to answer the phone or return phone calls!!!
Incredibly helpful and knowledgeable staff!
Great staff, willing to go the extra mile to customers