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AAA South Dakota Rapid City
815 St Joseph St, Rapid City, SD 57701, United States
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AAA South Dakota Rapid City

Comments
A
Review №1

I have been waiting for 3 hrs for a tow Im a permire member and they just blew me off.... Im also a veteran and this says what they really feel about me my service and my day I missed a Dr appointment and I still had to pay so they really care bout there customers and there service I wouldnt treat a dog like this... They are completely ignorant or they careless Wich is even sadder to think about thanks for making me miss my appointment for vital meds and a funeral for my cousin who I am extremely close and they said f you Mr Anderson.... Not renewing my membership.

Jo
Review №2

Dissociate was very friendly and nice and got all our information we needed

DO
Review №3

I never worry about traveling in any vehicle, anywhere, knowing that AAA always has my back...

Da
Review №4

Jesse: A great pro, he solved myShower issues. He ended up looking all over town for parts. He’s a dedicated professional who knows his business, and deserves extra credit for all of this extra effort.AAA Plumbing - always has gone above and beyond for us, on every occasion.We’ve been told in the past by others, that we would have to rip out the entire shower system to make our old plumbing system operate properly.Thanks again you guys.Dave

je
Review №5

Lady was very helpful and friendly

Cu
Review №6

Always a very pleasant place to do business. Staff are always very friendly professional and helpfully concerned for the customer

Ra
Review №7

Very helpfull.

Li
Review №8

Great staff, friendly and helpful. Love my AAA membership.

Pa
Review №9

Always very helpful staff. Very knowledgable gives you the best advise affordable

Wi
Review №10

Always have great service.

Je
Review №11

Such a friendly bartender and awesome salad bar. Never disappointed.

Ja
Review №12

I went in to change my AAA region and see the local office. Good location, super nice people, efficient service. Im glad Im a member and I will happily go into the local office whenever I need assistance. I know Ill be treated well and get more than a few smiles.

De
Review №13

I have to say, it was a nice experience with updating our auto insurance. Our agent was courteous and professional. He took the time to explain in detail, the way the policies work, and that we could upgrade at any time if we decided we wanted more coverage. We walked out with a smile and no questions left unanswered. I wish we would have come to AAA a long time ago.

Ji
Review №14

Love everyone at our AAA,. They never fail to get me what I need and can call anytime you need more help. Awesome people!!!!

Sc
Review №15

Insurance Claim was terrible. Agent good, claims people very bad. Had hail damage and 2 painters said the decks needed to be sanded. AAA said no. Bigger issue is AAA uses a 3rd party adjuster to look at the damage, not a AAA person. Claim adjuster is in Las Vegas, NV and she never looked at the damage either. Hard to get good claim service if no one from AAA comes and looks at the damage.Poor claim service.....what would it be like with a major claim??!!

La
Review №16

Great place to get your International Drivers License.

PH
Review №17

Downtown Rapid very accessible polite professional clerks even listened to my rant about how poor the AAA custom trip tic app is in saving viewing and accessing while on the road is

Sh
Review №18

We filed a claim in October and since then they have done everything and anything to refuse to Pay - separated claims for water damage interior from a roof leak. Stating they were separate occupancies and unrelated. Never returns calls, pays pennies for repair or says to use old damages materials for repairs from another part of the house. Clearly a ripoff adjuster ignores you then lies to you. I would give it a negative 10 if the option was there! Replace 500 square feet of siding not even the whole side of damaged siding. Use anyone else ... they are a nightmare to work with and care nothing for their customers!

Ri
Review №19

Walk in to insure another car and was told I could sit at desk and call corporate because the insurance agent was on a conference call and if I wanted to talk to her I would have to call and make an appointment.

OG
Review №20

Saved me and my family from getting stuck in the middle of nowhere. Great tow service and a friendly driver. Glad I can count on these guys when Im in a jam.

Do
Review №21

Knowledgeable and reasonable price

Gr
Review №22

Needs better organization. Seems to be a lot of staff turnover. Not a good sign.

An
Review №23

They were very helping and got us the right coverage ty AAA

We
Review №24

Very easy to process renewal. Very easy, quick and friendly.

Wi
Review №25

Excellent service

Ja
Review №26

Great experience.

Ti
Review №27

Poor customer service from our agent...

Ju
Review №28

Great help

lj
Review №29

Great reception, service and location.

Ra
Review №30

AWESOME

Pa
Review №31

Nice

Information
10 Photos
31 Comments
4.3 Rating
  • Address:815 St Joseph St, Rapid City, SD 57701, United States
  • Site:https://cluballiance.aaa.com/about/StoreDetails?id=SD0005&utm_source=google&utm_medium=organic&utm_campaign=gmb&y_source=1_MTIzMTQ3MjctNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+1 605-342-8482
Categories
  • Auto insurance agency
  • Insurance agency
  • Travel agency
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:9am–5pm
  • Thursday:9am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9am–5pm
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