user
Polo Cleaners Rancho Santa Margarita
28562 Oso Pkwy, Rancho Santa Margarita, CA 92688, United States
Appearance
Polo Cleaners Rancho Santa Margarita

Comments
Dr
Review №1

They offer friendly and excellent service. The dry cleaning and ironing is done with care for delicate clothes. And pick up and delivery is complimentary. I’ll definitely continue using their services!

In
Review №2

I bought something in that they probably have never asked to be done. They were very helpful and did a great job. I will definitely go back to them. Very professional and they really cared about the customer. Love this place

Bo
Review №3

My husband had cut the collar on his new shirt taking out of the package. Took it to Polo and they fixed it for $8.00. You cant even tell it was cut.

An
Review №4

Polo Cleaners are the best!! I brought in my 7ft Area rug that my dog urinated on twice and they did a fantastic job on getting out all the stains and smell!! 👏👏👏 The cost was reasonable and the service was amazing!! I will continue my service at this location!! Thanks Polo

St
Review №5

I got a stain on my favorite shirt. Sometimes I am clumsy and spill food on my good close. I tried to use cold water right away to stop it from staining but I still got this nasty spot right on the front of my shirt. If I could not remove the stain, I would throw the shirt on the trash. I took it to Polo Cleaners and asked them if they could remove it. They said they would try. I got the shirt back and the stain was gone. I love this place, they saved my favorite shirt.

Le
Review №6

Had 3 quilts and 1 wool/cashmere blanket done. They all look beautiful! Amazing quality of work. Will definitely be back.

Eu
Review №7

Just a very nice first impression. Been using dry cleaners for few decades now, Polo is attentive, quality seems good and they had offered discount on dry cleaning from the start as well.

Ja
Review №8

My first experience will be my last. I dropped off some sheets, pillow cases, blankets and a comforter to be washed (not dry cleaned) and was not provided a price. When my wife picked up the order they charged us over $300 and said that was discounted. I called and was advised there was nothing they could do and I asked the owner to call me. I waited 1 week and no call even after I called 3 times to speak with the owner. My concern is that A. I wasnt provided a price. B. If they were going through my order and saw it was going to cost hundreds of dollars, why wouldnt they call to confirm I am willing to pay that? C. I asked for the items to be laundered, not dry cleaned. D. I asked several times to speak to the owner and was told they would be calling. 1 week and zero calls. Some of the blankets were $10 blankets and I was charged $20 to have them cleaned. If they were transparent with me I never would have gone through with the full order.

Na
Review №9

I love this place, and have been coming here for a few years. The customer service is great, and they are super helpful with how to clean or fix anything.I moved a little farther away earlier this year, but still stop here because I appreciate the kindness, honesty, and pricing.

Co
Review №10

This was the only place locally that would do next day dry cleaning on a Friday. Stopped by at 4pm Friday, picked it up at 9am Saturday. 30% off for a new customer was awesome, and they gave me a legit hanger for the suit jacket and packaged it super nicely. Definitely going here for all my dry cleaning now. Great prices, efficient, and great service.

Kr
Review №11

Great cleaners! I use them weekly. Friendly service and they do a great job. Not super cheap but you get what you pay for. Definitely recommend!

He
Review №12

Thank you to Polo Cleaners at Oso and Antonio. Since I have been following CDC rules and isolating at home, our laundry had been ready for pick up for weeks. Thanks to Polo Cleaners, my laundry was delivered to me personally by the owner. Of course the shirts always turn out nicely pressed and starched they way we like them. Thank you for the great service.

H
Review №13

Great experience with this dry cleaners on my first visit there! Friendly, prompt, discount available for 1st time, and good quality work. I will go there regularly, and definitely recommend. Oh and they emailed another coupon with a thank you for trying them out! Not many dry cleaners with this kind of service.

Ro
Review №14

Been to cleaners a around the world. Before this, the best I had found were in Chicago and Hong Kong. What cleaners put new stays in your dress shirts? This one does... Great service, great work. And your order is always ready in one day!!!

Le
Review №15

I’m a regular at this place. They always do a great job on my uniforms for a very affordable price, plus they’re right on my way to work. I’ve also had tailoring like split hems done perfectly here. Seems like they’re always open.

Er
Review №16

Went above and beyond to make the perfection alteration on my daughter’s dress. Highly recommend! A+ service

Je
Review №17

They couldn’t make it any easier. Free pickup and delivery but when I got a stint on my pants I dropped it by the day after a pickup day and they returned it all cleaned with my regular next drop off. Always very friendly and they’ll tackle almost any job. Love this place since they took over from Beasley’s.

Ri
Review №18

At first, Harold Quay never called me back after 3 left words, but I later believe that my cell phone was blocking his returned calls. Nevertheless, we finally connected and he was most gracious. Thank you Harold. I am very pleased with the quality and speed of your work at the RSM store and especially your in store staff. Great people! Cordially, Dr. Richard Hergenrather

No
Review №19

Great service, always on time, always do what they promise, always get your clothes clean; what more could you expect!?

Mi
Review №20

Great work. Great service. Competitive pricing. Speedy turnaround.

Mi
Review №21

Always very good services, very friendly and helpful staff!

Ma
Review №22

Polo cleaners did a fantastic job hemming my pants and it took one day. They are completely automated and really leverage technology.First class operation!!!!!!

Tr
Review №23

We had some problems but PC worked to correct them immediately. Great work! They earned their second chance.

Sc
Review №24

Its hard to be excited about your dry cleaning service but they are really great! They really do go the extra mile.

Ch
Review №25

You never know someone’s carachter is like until you have an issue. The entire team at Polo responded perfectly and did exactly what they said they would. I liked them before and now I’m a customer for life.

Am
Review №26

Great service; quick and reliable. Convenient location and customer-friendly hours of operation.

Ka
Review №27

The people here are really nice and they do a good job with cleanings as well. Glad to have this place close by! Quick turnaround, too.

Da
Review №28

Horrible customer service when I notified them o had been charged twice for the same invoice. The owner did nothing to fix it and was very nasty about it, he texted me, so unprofessional in customer service and quality of care for their business and relationship with their neighbors. This place use to be great when it was run by Beasley cleaners. Now that polo cleaners has taken over, horrible customer service and the prices have gone up as well. They lost a customer with how they handled this. It took me time and money to fix his double charge error instead of him just reversing the transaction. Will tell everyone I know to avoid this business.

El
Review №29

The pants were pressed well, and I like how the cardigan was folded and draped over the hanger, so as not to stretch it out.Good job on minor seam repair.

Br
Review №30

Great customer service. Very flexible with time requests.

Je
Review №31

Needed my work clothes done by 3 instead of 5pm as they quoted me and they gladly said no problem. In fact they sent me a text at noon that said they were already done. Thank you Polo Cleaners.

Ch
Review №32

The best...have been using them for 7 years very happy!!

Jo
Review №33

The jacket came back clean but the blanket looks as dirty as when I brought it in

Te
Review №34

Very accommodating to your requests. Fast service.

Ro
Review №35

Always on time. Great service at a fair price.

Al
Review №36

Great service, as always!

Ke
Review №37

They saved my pants! I brought in recently purchased khakis that went through the wash with a pen in the pocket. I though the pants were ruined but Polo Cleaners brought my chinos back from the grave. Fully recommend.

Ke
Review №38

They are friendly, do a great job on cleaning, and their turnaround time is really quick! I brought in 7 clothing items I needed to be dry cleaned and all of the items were ready the very next evening.

Kr
Review №39

They pick up and deliver! Great work with keeping my clothes clean!

Ge
Review №40

Fast, same-day shirt laundry!

Ma
Review №41

Always a good experience

Je
Review №42

Fast turnaround and great service

Le
Review №43

Great quality

Information
61 Photos
43 Comments
4.7 Rating
  • Address:28562 Oso Pkwy, Rancho Santa Margarita, CA 92688, United States
  • Site:https://polocleaners.com/
  • Phone:+1 949-766-5021
Categories
  • Dry cleaner
  • Cleaners
Working hours
  • Monday:7am–7:30pm
  • Tuesday:7am–7:30pm
  • Wednesday:7am–7:30pm
  • Thursday:7am–7pm
  • Friday:8am–5pm
  • Saturday:10am–4pm
  • Sunday:7am–7:30pm
Similar organizations