Tex is always there for me. I always call with questions and requests and he is always willing to help and go the extra mile. He is professional, honest and an all around great guy. I highly recommend Tex to anyone with their insurance needs.
Tex and his team have looked after our family for decades. He and his team have always been tremendously informative as we make our coverage decisions and invaluable when it comes time to make a claim.
I have been part of this office, and branch, of state farm for around 15 years.I have needed to call them a few times over these years, and consistently they have always helped me get clarity on any questions that I had, or any claims that I have made.Thankfully it’s been around three or four claims over that period of time, if that, and I just needed to handle a claim recently, that promotes me putting in writing how incredible these people are.I have had questions also, outside of claims, and they have helped to guide me.I appreciate everyone there.Tex, you, Richard and your colleagues are amazing
Thanks Richard and Tex for your expert advice and trustworthy for 6 years!
I’ve been with them for 10 years plus! Always providing discounts and covered my car accident with such ease. All agents have really gone out of their way for me in many situations, proving their slogan of being a good neighbor right! I have referred family and friends over and can’t see myself with any other company. Affordability and quality to the max.
Follow up Post: Tex followed up with a phone call quickly after my post and explained that State Farm has various IT issues that they are looking to resolve and provided a separate phone and email to communicate instead. While on the phone, he made the changes I needed, and he went through my coverages in detail and identified areas I might consider changing. He followed up the phone conversation with an email with the exact quotes. I appreciate the follow up.Original Post: Im tired of asking them multiple times verbally to change policy information, sending them emails to no response and other general issues over the years. They dont seem to value me as a customer.
Thank you Richard for always helping me with any questions I may have, or documents I may need. you make my life easier.
I had a very rare accident that was caused by another party and I was really nervous that my insurance wouldn’t cover the expenses. I am so glad I called and filed the claim because Tex and his team were so helpful. I literally filed the claim, had the vehicle inspected two days later and walked out of the inspection with a check for the repairs and a rental car all on the same day. I have heard so many insurance horror stories and I’m so happy everything went so smoothly and quick.
Any time i have questions regarding my insurance policy, i never hesitate to call my agent, Tex Rapeepats office. All of the people working in his office are so nice, helpful and informative! They always try to help however they can. I would highly recommend them!
Fast and knollegable staff, you get to develop a relationship with the office. Way better than a 1-800 number.
I’ve been with Tex for about 16 years now, and I couldnt be happier with the insurance coverage he provides. He covers me for my car, my home and for earthquakes, and he gives me an excellent value for my money.Fortunately, I haven’t had to call Tex very often with a claim. However, when my car was damaged during a theft attempt, Tex and his crew had my car in the shop right away and back to me in no time. And it was as good as new.I highly recommend Tex and his staff.
Tex has been my insurance agent for over 30 years! I did not realize that until I was writing this review. He does all my insurance from Life, auto, home and business insurance. What was a business relationship is now a great relationship as a great friend as well as a business one too. People his service is 2nd to none!
Very patient, knowledgeable, and most importantly, responsive.
Wow. I was recommended to Tex from a friend who has just said he is the best! I habe to agree he goea above and beyound. If you want a personal touch, expert advice and trustworthy service choose Tex! Highly Recommend!!!
All was resolved. Thanks Tex.