Excited to start a water slide business in Phoenix AZ! After looking at multiple companies and reading reviews I decided to give Bouncing Angels a try. I called in March, 2021 and spoke with Martin. Very knowledgeable employee, help answer all my questions. He explained upfront it would be mid July before I received my order because of how busy they are. I understood. I put my $200 deposit down for an 18ft water slide. Two weeks later I ended up calling him and putting another $200 deposit for a 16ft water slide. As I’m waiting, I had a 12 by 12 shed built in my backyard to store the slides (Over $2500 in cost), purchased multiple tables and chairs, tarps, laptop ($1500) strictly for business and other smaller items. I called Martin in July and he said they were behind and we have to push the dead line back to end of July, again, understood, didn’t make a big deal, just a bummer since I wanted August and September to see how the business would do. Here we are in August, I called Martin on the 9th and asked him for status. He apologized, and said he would get with the production manager to find out where they are with my order and would call me back by end of day. August 17, and no call from anyone. It’s laughable at this point, I’m not even mad, just be real and tell me what is going on with my order, am I getting the slides just to store them in my shed for the winter??? I can just imagine trying to get a slide repaired when I can’t even get them in the first place.

BUYER BE WARE!!!!Ordered a slide in March and had email confirmation I’d get slide in 10-12 weeks. I was told when I called to check on order that it would not be on time when I had already advertised this slide to customers and rented it. Finally got it and it came without led zipper installed, not enough stakes to safely tie down, no advertisement attachment like I was told I’d get in order. Owner argued with me over hour about sending the slide back(even though it was rented so I would loose over $1500 if I sent it back)/taking to Atlanta to get repaired which would take 5 hours round trip and then didn’t want to pay for my gas and time even though I shouldn’t have to take slide to get repaired in the first place. 🤯 finally concluded that because I’d have to come down on price to rent as is, he’d pay me for the lost money the weekend of the fourth due to it not having led capability, $250 to take to Atalanta and pay for repair which was fine but when I called tell him it would be longer than we planned to get slide to Atlanta, he said he only agreed to pay bill for led installment. I really don’t understand how this is business is successful with an owner like this.Also, the slide I got was only 18’ tall but is heavier than all of my bigger slides up to 21’. Which owner bragged how light it was. He literally kept repeating himself about how great his units are the whole time we were on the phone. I don’t understand how this business is still going the way it’s being operated!

Great people with great customer service. 80% of my inflatables have come from these guys. Because of how they have took care of me I will be a lifetime customer.

Great people and products! A pleasure to do business with. Thanks for my new combo!

Here at The Wright Inflatables we strive to have the safetest and best quality products. Going with Bouncing Angels gave us exactly that. These units look amazing and are very durable. If youre looking at getting some new Inflatables or youre trying to get started in the business this is the place to be. Get in touch with Martin he is awesome.

Excellent equipment, not cheap though.

Great jumpers.good guys

Bouncing Angels offers quality construction, the BEST color combinations of any manufacturer, and personal service that makes you feel like you are the most important order of the day. If you have a question, its answered promptly and courteously. If you need a rush order, its on your doorstep in no time. If you want a customized inflatable, its designed and made to your exact specifications.We have worked with Gary and his team on many occasions and have never been disappointed. In fact, the service and quality of the equipment exceeds our very high expectations every time we place an order.

I am a very loyal customer to each of my vendors whether inflatables, extension cords, games, blowers etc. I had dealt with a previous manufacturer for about 5 years before I decided it was time to try out a new Company. Ironically I made contact with Eric whom I had dealt with a time or two before. I wasn’t shocked to say the least but immediately could tell how happy he was because it’s not often a sales rep makes you feel comfortable. Eric has dealt with multiple emails from me, messages etc and always responds promptly with the answers I need. Going to IAPPA & watching him run around and promote his brand, his product and his team gave me a sense of loyalty to Eric and BA because team work is everything! The best thing I can say is that Eric never lied to me, he was upfront, “this is what I can do, how much it costs and when it will be delivered”. He never drug me around like other companies have. Just that sense of security was great for me! I’m so excited for my growing relationship with Eric & BA 💕 Thanks again guys!

I have 6 units from John and Gary they build good stuff and it is attractive to the customer. I have had a very good experience thus far this past year 2012 with all of the units i purchased from them. They are right on or very close to the shipment and delivery date of their equipment and friendly to work with, i had a small issue of forgetting stakes and patch kits but they sent them out the day i called and notified them. I highly recommend them to anyone looking to purchase equipment.

This is our first order from them.. the inflatable units came in on time.. customer services was excellent . Gary helps us through the entire process and would recommend this company to any in the bounce house rental business.thank you for all of your help and putting together such an A+++ product

We just received the first two units from this company and they look great, Eric Garcia excellent customer service definitely I would recommend this company to family and friends

Amazing company,with awesome customer service..Ive worked with Gary and John on many custom items that has helped my customer base and Growth of my Company..Solid group of guys

Wonderful products, service, parts, and support!!

Good.

Gary and John are great people. We have used their products for over five years with no issues. They are reliable and they build the best units in the business.Kingofbounce

Run!This company owner or representative is in financial difficulties. We purchased a t-ball product and he failed to deliver. I truly dont use these platforms in getting word out. But, in this case RUN!!!If anyone has any questions look at the his shop. Its gone and now he works out of garage. Can not locate this guy

Nice people. Just on time. Friendly service.

We are Bouncing Angels customers for 8 years and very happy with their service and products. John and Gary are the best,Thanks Bouncing Angels you are part of our success

Good price, excellent costumer service . 100% recommend

Great customer service! Great products and quality!

Very rude!

Best Products and excellent customer service

Bouncing Angels not only have some of the best inflatables around, they have helped me re launch my business to another level. Started of with normal backyard boogie parties now I cater to large venues and schools.

The best jumpers .

Great

Nice pleace