I personally have not been here to do my nails but I have called about a dozen times and there is never any availability and when I ask about another time or day they simply just hang up on you. Seems to me like they aren’t welcoming to new clients and might need to take a lesson in customer service.

Very amazing experience everyone is so friendly and courteous most definitely will be back again

I really like this place! I have taken my wife here 3 times and every time has been a great expirence. There was only one occasion where the receptionist wasnt friendly. Other than that the paint, glue, acrylics and overall work that Is done is very good quality, I will be sharing this place with my friends!

A great place for self pampering!

The service here is fantastic! I have been here twice and both times the results were impeccable. I look forward to becoming a regular.

I love coming here. I have never been disappointed with the quality of work and I have had several different nail techs work on my nails. This beautiful set was done by Kay D.

Sophia is the best! Every time I come, she does such an amazing job. She is gentle and knows what I like done to my nails.

Very disappointed. This was my 2nd time going here. The first time, I got the SNS organic dip powder and the top layer was peeling within a week. I decided to give the place another try. Got my nails done on Friday March 23rd... the powder was already cracking after about 4 days. For $45? No thank you. The pictures were taken on Saturday March 31. Will not be returning.

Krystal was absolutely horrible. I 1 week past my appointment and my nails have already lifted. She had the worst customer service and when she was told to fix her errors she gave an excuse and ignored me. I will never return to this place again. It has drastically gone down hill.

Love Kim T! i only get long full sets and they last 3 weeks with me cleaning everyday and playing with my toddler, no nails have fallen off . I only go to her and the establishment is clean, front desk is friendly and i LOVE that they make you wash your hands when first walking in.

Very clean and the technician are. very professional

For the price that I paid they couldnt even fix the acrylics properly. See the attached picture. And I have several more nails exactly like that. When they did my pedicure I asked repeatedly for them to cut down my nails only to have 4 nails actually cut down they did not touch the other six, but yet they sure charged me for. When a customer asks for short nails they want short nails on all of the toes not just some. These technicians dont listen. Overpriced and not worth the money.@@ Update: PICTURED NAIL SNAPPED OFF.

A friend recommended Bella Vous, this is my second time coming here and I love it! Prices are great and so is the quality. Had a little problem with my nails, came back the next day to get fixed, no problem what so ever! Neelo was AWESOME! She took her time to make sure I was totally satisfied, I so appreciated that. Everyones so sweet and friendly, thank you🙏

You cant go wrong with Mimosas and awesome service.

The person was not professional enough. The worker was rushing me to choose the colour and the gel polish wasnt accurate enough

Worse place ever !!!!they don’t take the time to do they job, not professional, they seem like if they don’t have experience doing nails.The worse gel mani and pedicure .Location in Monterey Park the best .I use just for emergency thinking that they will do the same job drive more than 40 miles not worth it.

Overall an ok visit. I was quoted a 45 minute wait I actually waited an hour and 20 minutes. My technician was super precious and she earned the three stars that they got. That being said, the work was mediocre. They did serve complementary mimosas so that was nice!

Today was not as good as previous visits. They were very crowded. No refreshing beverage, no place for toes to dry. The results were less than favorable

They very careful because of the Covenant 19 very clean extremely fantastic customer service the place is nice and clean. And they do a wonderful job I love it

Love Kim T. She always gives tips on what looks good and is gentle on my hands. I got the light pink sns with accent nail

My 1st time there !!Very nice

Heather is phenomenal! She always does a great job with my stiletto nails.

This was my first time, so I decided to go with the Dip because I was told it would last about 3 weeks. After a week my nails looked dull and began to lift. I have not even reached the 2 week mark and several nails want to pop off. Extremely disappointed at the quality, especially for the price I paid. Definitely not worth it, and I will not be returning.

This place feels a little to hectic. When I got my pedi it felt like the lady didnt want to take the time on my feet, being a big place there was a lot of ppl waiting, even still I believe they should take a reasonable fair time to each individual so that we want to go back. Why have a lot of seats to sit customers but not have good workers that will give you a good experience!

Crystal was quick and efficient!

I called to make an appointment for 2 mani/pedi and it was scheduled for the next day. I arrive on time for the front desk lady with the pink hair and pink eyebrows to tell me that because they made an error and booked me for only two pedicures that I can’t get the other service I booked in advanced for. She did not even try to accommodate me and make it right. She tried to tell me they texted me with a confirmation that it was only 2 pedicures and she was wrong. Terrible customer service.

Loved it !

This is my 3rd time here & I will keep returning. I always walk-in without reservations and am seated promptly. Very clean and professional.

I have been going here for many years!!! If a gel mani pedi is what you need, make sure you book with Andy K! He’s the best!

Kamy did amazing on my sns nails. Its big inside, clean, and doesnt smell at all.

I love this place!! Ive never had a bad experience.

Great customer service but, I scheduled an appointment for a hard gel fill and added on a pedicure. 3 days later the acrylic on my big toe chipped off along with two of my other toes cracking and I had to go back that Tuesday to get it fixed. The hard gel on my left thumb also chipped off. Also I was charged an extra $15 for color with the hard gel in which I wasn’t told that there would be an extra fee for polish.My nails weren’t polished correctly, for instance I could see the spot in my thumb where an extra coat was not added/missing.For prices like this the work should be top notch flawless. It was an inconvenience for me to have to go back into a nail shop just after a few days of getting my toes and nails done.

Its very pricey, not worth it, the only reason I give 3 stars and not 1 is because of the technicians, they were very sweet but it did not make up for lack of talent, I love my design but my tech got a couple of nails crooked and cut me twice and my mother did not get the color or design she wanted. Overall not great for the price but at least they were very sweet and my tech was very apologetic.

Quality is great, however phone lines are busy at all times for over a month. Can only book an appointment online. 3 weeks ago made an appointment and waited 1 hour. Last week made an appointment for 5:30 and the called to change it to 6:00. At 5:59 why Im in the parking lot they call to say nail tech is running 15 to 20 min late. Go in and wait and at 6:50 still waiting....told them I couldnt wait any longer and they offered me 30% off. At 7:00 finally started my nails, then given a 15% off card for next service. Terrible customer service. Funny because their sign on the counter says 5 min grace period, 10 min if you call, but can never get through, then if you are late and they cancel you, they charge you $25.00. Hilarious......Also been there 7 times already, never once have been asked if I would like a beverage or Mimosa....

Now I understand that with this whole COVID-19 going on things are extremely crazy and confusing, but don’t allow people to make appointments online after June 1st. Then no one is even working. I made an appointment two weeks prior to June 12th 2020. I received my confirmation and thought I was set to go. Showed up and no one was there. Even another girl was there waiting and was confused. You guys need to communicate better with your customers. As well as stop allowing people to book appointments or even if you see they have call them and update them on what’s going on. To have people showing up without warning is very distasteful!

Just got my dip nails done with added length and Kim did an incredible job! She was very gentle and thorough and my nails look better than ever. Will definitely be back :)

Vivianna has done my nails twice now and I have left so happy every time. Her attention to detail and sweet personality will keep me coming back. Love this place!

When there is an issue its easily resolved. The owner truly values the customers. Fast paced ambiance but they will accommodate. Several technicians, know what theyre doing and they dont judge you. Yet, they keep it professional. I was indecisive at first but now, I see they are the best in town.

Andy did my nails today and I am very pleased with the end results. He was very meticulous, courteous and professional. Will definitely see him again.

My friend and I went around noon without any appointment. We were put in the massage chairs immediately and they started on our pedicures. The technicians were so nice and caring. The pedicure was done fast and perfectly. The price was good and reasonable.

I really liked the service. Laura was exceptionally caring. Id definitely make my next appt. With her

Prices may be a few dollars more than other local places but it is worth the small difference. The facility is always clean and the girls at the front are always helpful. Suggest making appointments.

I really like this place. Bella vous has great color selection and nice stations. I usually book with Ivy and shes amazing. My only gripe is that I have made appointments in advance and the start time isnt always honored if theyre busy. I understand a 5 to 10 minute leeway but I get pretty crabby when it gets past 10 minutes.

Ive been with my manicurist for about 11 years. She knows nails and doesnt cut or hurt you. Ive been cut by many service providers due to having thin skin. She does a great job.

Ive been coming here for almost a year now & I refuse to go anywhere else. I love the atmosphere, the people & the vibe. Viviana is one of the best! Ive never had a bad experience.

Came in no appointment. Didnt wait no more than 15 mins. Staff was nice and friendly. Nails Came out great. Prices are not bad. Will be returning

My experience was wonderful. It was a little crowded but fast service. The people in there were very nice.

They do a good job. I got a fill in and a pedicure. The guy made me bleed a little would not be upset if he would have said sorry instead of acting like it didnt happen. Also price was different when I got there then what they had told me on the phone. I would shop around before you come here if you have options. Also did not let my nails dry before making me get up and pay . But staff was nice but that does not make up for lack of service.

Nikki took her time and made sure I was happy with the results. I got a Dip powder set and was very satisfied. I will definitely be back!

Love this place, Ive been going here for a few years and bbn I finally found my dream team. Sunny and Nikki are the best. The atmosphere is AWESOME and I look forward to the champagne. Just a little advise make an appointment they get super busy

Very professional and polite.

Don’t show them a picture of what you want because they wont do it. Crystal T. is the worst. All I wanted was my nails square and 7 out of 10 are lop sided.. Crystal was very rude. Only reason I’m giving one star is because the girls in the front wanted to help me find another nail technician who can fix crystals work. The manager walked over and said oh ya they are crooked. But didn’t do anything about it. I’m currently at another nail salon having them fix my nails and they are in laughing in complete shock they let me walk out of the salon like that. Ive never wrote a review on google before but even my husband said I had too when I showed him their work. Once I figure out how to post pictures on here I will

I went there to get a basic manicure. Made the appointment the day of. And I got to go in earlier than expected. Very nice staff in there. Only problem was it was too hot inside....I guess from all the equipment. Definitely will go back if I ever want another manicure.

My sister in law and I were greeted and treated very kindly and polite. I felt appreciated as a customer and would definitely be going back. They also have the newest colors, designs, and nail shapes which is a plus. Molly was my nail tech and she was gentle and careful with me.

I go to the RC location and Kamy is my favorite! She always hooks my nails up! I like to make appointments with her “specifically” because she knows what she’s doing. Love Love Love her!

I came in today for a Mani and pedi, was greeted with a friendly smile by the receptionist. The salon was clean and the staff professional. Molly completed my service today and was absolutely amazing! She was very hospitable, took the time to make sure I was comfortable and made sure that my nails were just as I wanted them to be. Thank you Molly and Bella Vous for an amazing experience. I will definitely be back 😉

I absolutely love and recommend Bella Vous. Every single worker does an amazing job. My acrylic nails feel Real and they dont lift ....even after a month of growth.

Kim is my person at Bella Vous. I actually followed her there years ago from a different salon. She even had one on one conversations with my 2 granddaughters who used to take terrible care of their nails but now have lovely nails thanks to her educating them years ago. There is a good sized staff but always call to make an appointment as they have many long-time loyal customers and are frequently very busy and offer multiple services.

I love this place! The fact that they actually honor your appointment time is essential for me. Its super clean and straight to the point. The hassle free is by far what I like the most!

Not very good at pampering myself, but it sure felt good today. Wonderful, and Im relaxed. If I did it all the time, I wouldnt appreciate or revel in it as much...thank you so muuuuuccchhh!

2 weeks later, and except for the nail growth, my manicure looks like I just had it done. Im super hard on my nails too. Rarely do I ever go an entire week before the paint or gel chips and peels. The service I received was top notch, never rushed. The experience was equivalent to that of a high end spa.

This place is clean, modern, and a large selection of polish. Highly recommend scheduling an appointment. Walk-ins will have a long wait. They stay busy. Ive been here on a weekend, and during the week and I have yet to see open seating.

This is the only place I go to for pedicures. They are very clean and the customer service is always great. Something to be aware of is that they dont allow you to tip on credit cards, so bring cash. They have an atm machine inside, but it wasnt working today. I wish I had know ahead of time, but it doesnt change how I feel about their services.

Megan is the best! She did my nails in a quick and professional manner. Will definitely do appointments with her in the future!

Kim is my go to girl for my nails. I love her and the work that she does. Alot of the nail ladies are really good. Ive also gotten my nails done by Heather and Kay D. The nail techs stay busy so be sure to make an appointment

Just found out on my own removing my acrylic nails with 100% acetone that you guys use MMA... which is harmful to nails, cheap & illegal. I have a video/picture of my nails last done there and 3 weeks later now I have a video of me trying to remove the same nails (color and all). But its tacky, slimy and so hard to remove which is exactly how MMA is. I pay a lot to get my nails done there for the use of MMA on me.

Love this place! They always do an excellent job and treat patrons well.

Its been awhile since I had a pedicure. I definitely enjoyed the service provided here. The chairs also message you back. Its hard to say if they are the best since its the only I have been to. I definitely recommend this place for the services.

Loved it! Im from Las Vegas and I think that at least once a month Ill be going down there to get my nails done. Love how friendly everyone is.

Andy is the best

AMAZING! You have to have an appointment. They get busy for a reason.

I have been coming her for over 3 years and I started once and regretted it. My nails never lift, always look nice, no bumps and I never have to ask for something to be fixed.. perfect every time!

I LOVE coming here there always so nice and do a great job! I bite my nails and normally dont get them done but I decided a few times & they did amazing with my nails being so small!! (I have had other places say they cant cause my nails are so bitten) and I love Monse and Steve to do my pedicure they are the best!!!!

Took my daughter here for her birthday nails. They made it so special for her. Great place and very friendly staff.

Paid a lot of money and saw they had high ratings. I go on vacation and on the first day 4 of my nails chip. Really? All that money for them to be chipped so easily? Waste of money. Never going again.

Great gel manicure. Staff was extremely polite and professional. Hana did a great job on my nails. I will not hesitate to go back.

Got my nails done a week ago. They were done horribly. They were thick, uneven. Acrylic left all over my nails and the design was messy and smeared. I was charged $115 for acrylics and a pedi. The pedi was fine. I go back to have them fixed since they were embarrassing. I asked for then to be taken off and redone. They wont remove them only take the excess and the polish and design off. To make things easy I kept then simple and just Ted. They gave me $45 fillet credit for a new set next time since they dont do refunds . Welp its been a week and two have already snapped. I just went back today to have one fixed and the other snapped. I want my money back and these nails taken off. They are badly done. I WANT MY $85 BACK! .

I came into get a powder dip on my nails. I picked a color but the powder looked different than what I picked out. The nail lady keep saying when I put the clear on it’ll be the same color that I had picked. Well she put the clear gel on it my nails were dark brown.(of course not the color I had asked for) I told her that was not the right color and she laughed and said well it’ll be good for Halloween! Well I didn’t think that was so funny. I paid and went home. Two days later on 4 of my nails the top coat start peeling off.

The best nail salon Ive been to! Very clean, nice staff, organized, complimentary drinks, tons of colors to pick from and the workers are good at what they do! Not your average nail salon!

Helen does an awesome job on my feet! I highly recommend her!

Great job

The best.

Wonderful environment, quiet, peaceful, always making sure Im happy with my service. Love going here because of the great service and relaxing atmosphere. I go here, my daughter and my Mother.

Called for an appointment and was rudely answered and placed on hold. Guess what I can go elsewhere. I understand people are busy but there is such a thing as customer service.

Ththis was my second time there the first time I was there a woman by the name of k did my nails and she did an amazing job I will only go to k from now onKay was backed up and couldnt take my appointment so they placed me with a male technician and he did an awful job every single one of my nails is Miss shaped the acrylic is so thick it looks very fake

Great service---when you get in. Arrived 3 minutes late for my appointment, had to wait 35 minutes. I arrive on time, I still wait 15-20 minutes. So if you have plenty of time to wait, this is your place!

I went there too get a mani pedi. I had an appointment and as soon as I walk-in I dont even have to wait. This is the first time / place that any time you have an appointment you are seated at that time without any waiting. Usually in other places you sit around waiting for an extra 15 minutes or more. Not here. Also the drinks are free if they offer lemonade tea water and Mimosas which I love so much all for free. Love this place this is my new nail salon. Also you can also book your appointments online or call in. They are very popular as far as I can tell. So I would recommend making appointments. If not you can also call ahead to get an estimate waiting time for whatever you need

My person at this nail salon is always excellent whether its hands or feet (or both if Im splurging). I also hear good comments from other clients.

Very friendly staff and Laura always does a great job with my nails!

One of the only places nearby that does mens Brazillian waxing. Very thorough

I have been coming here for some time and every time I go in I am extremely happy. Heather is the one thats does my nails. My pedicure is the best everytime, my nails used to lift within the firs week to week and half. I told Heather and she said dont worry I will take care of it. My nails now can last 3-4 weeks depending on my crazy schedule. They look Fantastic everytime. Thank you Heather for keeping my nails looking good regardless how hard on them I am. Dont forget to ask for Heather!

Great place!! They really care how you feel and great job on my nails. Love the Mimosa too!!!

Hanna does an excellent job on my nails. She knows exactly what I like.

I love this place just a bit pricey but worth it

I didnt get to have my nails done today. As a walk in I realize I have to wait and it was very busy. However there was a disgruntled customer who was highly agitated, shouting, cursing and demanding service. The rant went on for quite a while before police were called. It was super uncomfortable and I felt unsafe as I was sitting directly in front of the reception desk. After waiting 40 minutes with still a person ahead of me and joined on the reception area by 3 Rancho police, I had enough. I made a 10:15am appointment for the following day for a pedi & manicure. NEXT DAY UPDATE: The technician JUST finished my feet at 11:48am and they look horrible!!!! (See pic) and my nails STILL arent done because no way was i going to let this person do my manicure!! They charged me $20 for my feet!!!! Im going back yet again later today@3:30pm, to have someone else finish my service and fix my feet. The only reason Im returning is this is next door to my job and the initial visit 2 wks ago with Tina was amazing.

Waited over 2 hours for 2 manicures. Wouldve been ok with it if we were given the correct amount of wait time by the front desk, they said it would be a little over an hour. Once we paid and left, I got a call saying they mischarged me, and would need to run my card again. Fine, I paid whatever the difference was, but will not be coming back here on the weekend. Crazy busy place, so make an appointment if you must go.

Waited less than 10 min. Great salon, great service!

The staff is friendly and they do a great job but the wait time is a nightmare even with an appointment. Even with that said I would still recommend this place because they do a good job.

Kathy ALWAYS does an amazing Mani Pedi. Shes so efficient and professional.

The first time that I came here and got the SNS they broke within 2 weeks. SNS is supposed to last 4-6 weeks. I figured I would give them the benefit if the doubt and I went back. They told me it would be a few min since I didnt have an appt. The lady that they gave me wasnt able to do what I wanted (which is fine) so I was told another 15-20 min. I was there for over an hour and a half and they never started me. I will never go back. The technicians are really nice though.