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Rancho RV & Self Storage
12050 Arrow Route, Rancho Cucamonga, CA 91739, United States
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Rancho RV & Self Storage

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Cl
Review №1

Ive used this company twice to store after the sale of my homes. One of the few places with indoor RV parking size units. 10years ago, the storage was clean, and today they still look new. The price is a little higher, but my belongings are safe, which is what I needed. You wont find a more professional staff; (everyone) is overqualified! Great experience, I highly recommend the Rancho Cucamonga location.

Be
Review №2

They are very helpful, this is the best storage experience I have..

Br
Review №3

The staff was very helpful and took care of all my storage needs. With friendly staff and clean facility Ranchi RV was the best storage facility Ive used to date.

Mi
Review №4

The leasing agent who assisted me in the rental process was extremely professional, friendly and accommodating! He helped me get best pricing and convenient storage unit that is the perfect size for me 😀 and actually not all storage facilities have as many size options as Rancho RV & SS so I was pleasantly surprised by that. The facility is very clean, quiet and well organized with exceptional customer service agents to help you with any questions you may have! 👍👍

Ji
Review №5

Anthony was easy to work with. Looking for a covered RV spot is difficult. We found one online. Not only covered but lower in cost than almost everyone. The spot we wanted got taken. Gave one a bit bigger and they honored the price we were quoted. Clean place and easy to access. Easy to park in and get out of. Nice place to store your trailer/RV

An
Review №6

Quick and easy process!

Jo
Review №7

Anthony was great at things cade of our needs quickly and we appreciate that since were in a time crunch.

Ka
Review №8

Brenda Bell is the best, and she manages a top-notch, reasonably priced facility. I am moving across country, and she has helped me so much in making my transition and storage set up go smoothly. Brenda responded very quickly to my initial inquiry. This is my first time needing a storage unit, and Brenda provided me with all the information necessary to understand the process. Brenda is an active listener and also very personable. I know I am in good hands.

De
Review №9

Excellent costumer service performed here ! From first time I call to check price & availability, Amanda answers all my questions professionally that makes me doesnt want to go to other place. She also handle our sign-up process in a great & very comfortable way. 50% off & a free truck to move our stuff in ? Its really a great deal ! Brenda the manager is also awesome ! Very friendly, helpful, willing to do extra miles for us. Costumers are treated like a family here.The property is also very clean maintained. Thats an extra point for this place. I strongly recommend this place if you need storage for your stuff.Thank you, Brenda & Amanda ! Keep up the good work ! GOD bless you.

Ja
Review №10

Great communication and very professional.

Ja
Review №11

Awesome service even in times like these the team at rancho Rv storage took the time to help me find a great new unit .

Jo
Review №12

This is a great facility because it is well maintained. Brenda is a fantastic manager and she is always ready to help customers at a moments notice. If you have an issue or a problem then speak to Brenda and she will help you. I have been with Rancho RV and self storage for 4 years and I never had an issue or problem of any kind. I always made my payments online so that makes it very easy to keep my account up to date even when I was out of town. If I need storage services again, then I would definitely return to store my stuff.

ca
Review №13

Thank U Christine for your help with my Aunt, couldnt have made it with out your help....Thanks

Sa
Review №14

Only had my storage for two months and my unit was robbed. Supposedly “my code” was entered in at a time I was at work. No camera footage that captures my truck or me. Also, all cameras inside were down. Inside job. Michelle wasn’t really cooperative with the cops either. Rent at your own risk.

To
Review №15

Hands down the best customer service and cleanest storage facility I’ve ever seen! Brenda was absolutely amazing and so very helpful 🙂I would definitely recommend this business! Safe and clean with a fantastic staff, what more could you ask for! Thanks for the great service and all your help Brenda!

Mi
Review №16

Searched and searched for a safe place to place our trailer. When we found this place and met Brenda we were so happy. Brenda is top notch and provided the best customer service possible. Thanks for the extra help getting the beast into the spot. Brenda Rocks!

Me
Review №17

Had a wonderful experience here... Called 3 other storage places before I called here. Spoke with Stephanie on the phone and she not only answered my questions but also gave me some pointers on how to pack my storage and offered a free truck to move in. When I got there Stephanie made it easy and we were all signed up without a hassle. Thanks for everything Stephanie we will definitely spread the word to come see you for storage. ⭐⭐⭐⭐⭐

Jo
Review №18

Awesome experience, Brenda gave amazing customer service and got us exactly what we need at unbeatable prices. I would recommend everyone to use their services. :) No complaints.

Bi
Review №19

We moved from Utah to Rancho and needed to coordinate times to use the storage etc. Stephanie in particular was very responsive to the messages we would leave which is huge nowadays. She called back right away and answered our questions. She was polite, helpful and professional. Will recommend with 5 Stars plus!Robert & Celia

De
Review №20

This facility is great! Brenda and the crew are friendly and helpful. They keep everything clean and maintained. Ive been renting a unit for years and am happy with the level of security. I strongly recommend this location.

Qu
Review №21

Phenomenal service! Brenda is the best! Very accommodating of your unique needs. Very understanding when times get tough. Thoroughly impressed with this facility.

aj
Review №22

Rancho RV & Self Storage is amazing. I told them I was running late to come and sign up for storage and they waiting for me until got there. Very nice from the Manager to the employees. Very professional.

Fe
Review №23

I rented from this storage facility several years ago. My experience with Brenda was great! She was very professional, thorough and communicated all of the information regarding fees. This is why I chose to use them for a second time. However, this time is the complete opposite! Poor communication, does not give all information in regards to fees. Not to mention, I declined their protection only to be getting charged for it anyway. According to my billing statement. And to add insult to injury In speaking with their “corporate department “ I was told that if I didn’t go with their insurance I would have had to provide my own. Hmmm...🤔 I wonder why I wasn’t told this in July? And why am I just hearing about it in September? Ohh did I mention poor communication? I must say, the person who assisted me was very nice! However, it would’ve been helpful if all details regarding fees would have been provided. Highlighting and reviewing the information would have also been helpful. Corporate implied it was my responsibility to read the contract in its entirety..good point👍🏼. I’ll try to remember that the next time while moving in July, hot, hungry and tired! I will make a point to tell my helpers “hey wait while I review this contract”. Awesome advice 👏🏼👏🏼👏🏼👏🏼REALLY? WOW.....#whathappenedtocustomerservice? 👎🏼🙋🏼‍♀️#easytosay🤦🏼‍♀️#youresittinginaniceaircondionedoffice!#its110degreesoutside#howaboutjustgoingaboveandbeyond🤷🏼‍♀️

Mi
Review №24

Rancho Rv & Self Storage is a very clean and open. Brenda is an amazing customer service agent/manager. She helped us get into this unit at a very stressful time and made it very easy and affordable. I would recommend this facility!

AL
Review №25

Very nice quiet place clean

St
Review №26

The exit gate is broken,other than that this place is ideal for storing your big rig,rv,or boat.

wa
Review №27

Typical storage place!

Da
Review №28

Oh, what a deal and great people too....12 wideX35 deepX14-0ceiling. $235.oo a month

Ru
Review №29

Very clean,nice mgr,good prices

Ri
Review №30

As always, Brenda and her associates provide the best in customer service. Thank you!

Qu
Review №31

Dont know y Im here

Information
44 Photos
31 Comments
4.5 Rating
  • Address:12050 Arrow Route, Rancho Cucamonga, CA 91739, United States
  • Site:https://castorage.com/storage/california/storage-units-rancho-cucamonga/12050-Arrow-Rte-159?utm_source=google&utm_medium=local&utm_content=159&utm_campaign=localmaps
  • Phone:+1 909-481-0500
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Records storage facility
Working hours
  • Monday:9am–6pm
  • Tuesday:9am–6pm
  • Wednesday:9am–6pm
  • Thursday:9am–6pm
  • Friday:9am–6pm
  • Saturday:9am–6pm
  • Sunday:Closed
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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