We were looking to have a whole lot of outdated carpet and tile removed and replaced with laminate flooring. Karen Gossard made the process super simple. She helped me pick out the exact flooring I had in mind. Warren and his team were meticulous and efficient with the installation. I am more than happy with the results!
We just completed a contract with On Point Flooring to remove existing ceramic tile and laminate flooring and replace with luxury vinyl flooring. Karen Gossard, the company representative, managed the process from beginning to completion. We meet her at their showroom where she assisted us in choosing the floor color and design. She was very helpful pointing out the pros and cons of the different manufacturers and products. The very detailed proposal was completed leaving nothing in the dark. We found the price to be very competitive after getting proposals from two other suppliers. The date was set, production began and Karen monitored the whole process. After completion she did an examination of the work to insure that everything was done to our satisfaction. We just have two things to say about our experience. We LOVE our new floor and if we had to do it again, we’d call Karen Gossard at On Point Flooring.Vance and Monika SharpLincoln, CA
On Point did an excellent job of replacing all the flooring in my home. I received excellent advice from my consultant and the installers were reliable, professional and very helpful. There was a lot of furniture to move and no damage was done. Pretty amazing!
I had on point tear out old flooring and install new flooring last month. Karen was very kind and easy to work with. She brought lots of samples and answered all my questions. She explained the process and was extremely professionally through the entire process. I was pleasantly surprised how smooth she made this for me. She helped pick out materials and a look to match my current area as well. She came highly recommended from someone else and glad I chose to work with her after obtaining other quotes.Tim did most of my installation (had another employee with him part of the time who was also professional). There was a couple complicated spots and he was beyond meticulous about; ensuring it was done properly and to my satisfaction. The level of professionalism and skill was beyond my expectations. He was one of the most thoughtful and polite professionals I have met in a long time. He was greatly appreciated and his skill level was above any I have seen.I would definitely recommend both Karen and Tim woth on point and would ask for them again if I ever did any more flooring.
On Point was recommended by our designer. I am really pleased with the service and results. Karen is easy to work with and took a lot of care in helping us choose the best product for our needs, taking into consideration our décor and budget. The workmanship is wonderful, I dont think Ive ever seen a person work so hard as the installer Miguel who was courteous and respectful throughout.
In January 2020 I replaced the carpet in four bedrooms with laminate. Teresa provided me exceptional service in helping me pick the right product to not only match my existing wood floors but to get me in a comfortable price point. She was patient and educated me on all the options as well as the pros and cons of the products. My installer was Dimitri and I couldn’t be more pleased with my experience. He was on time, professional and was very impressive how fast and hard he worked. He knew I was anxious to move in the bedroom furniture so he offered to come Sunday instead of start on Monday. I am so grateful to Teresa and Dimitri for helping make my home beautiful!!! I highly recommend them both for all your flooring needs!
I cannot say enough good things about our experience with On Point Flooring. From the beginning, sales rep Karen Gossard was responsive, knowledgeable, flexible, and overwhelmingly helpful when guiding us to choose new flooring for our home. She answered all of our questions and brought us a wide variety of samples to help with our decision. We ultimately decided on a mix of luxury vinyl plank flooring and a high quality carpet. Their installation staff was professional and exhibited a high level of expertise, which shows in the quality of their finished product. Our floors look fabulous! And the team finished our project in only 2 days. I give 5 stars to Karen Gossard and the team at On Point Flooring!
I choose this company based on recommendation and I do not regret it. The workmanship is beautiful and the product is top quality. Karen was great to work with and walked us through every step of the process.
If you’ve ever bought and sold a house you know how stressful it can be and timing is so tricky. I called on point and from the start I knew I had the right place. Katie made it so easy, she met me at my work so I could pick out my carpet. Then I was able to get it installed Only 10 days from when I made the first call. They were on it! And the carpet is AMAZING. I was nervous about going from all hardwood to upstairs carpeting. I’m sooo glad I did. This carpet feels so good and comfy walking on it. My chihuahua and 7 mos old son also love it!
When it comes to flooring, these guys are on another level. Their communication and level of service are second to none. Nick was our point of contact and was always there for us. He answered all of our questions and addressed all of our concerns very well.The product itself is just about the highest quality flooring in its class. Nick was very honest about how they will not sell a product they dont stand behind, itll be great no matter what you select.The attention to detail from Nick and his crew floored me. The prep work they did on our sub floor, the honesty about needing new base boards and even the detail work around thresholds and our fireplace. Its all top notch. Just contact Nick and he wont let you be disappointed; absolutely fantastic guy and company.Also, a huge thanks to the crew (Jerry, Matt and Seth). Those guys did great work and we cannot thank them enough. They were respectful of our home and our family while having fun doing their work.
These guys are great. Karen is an excellent project coordinator. She was very patient through the selection process and very helpful in providing information on all the products to make informed decisions. The install crew was excellent. Very professional workmanship and easy to deal with for little items that needed clean up at the end. Great company to work with.
We needed to have our floor replaced due to an incorrect install by another vendor. Nick came out, explained what needed to be done and gave us a fair quote. The work was done as scheduled and on time. His crew was knowledgeable, polite and clean. Whe workmanship was excellent.
OnPoint Flooring did phenomenal work on a flooring demolition of 1100 sq ft of reengineered hardwood. In half of a day, the entire floor was removed, ready for install prep, and clean. Their staff was incredibly friendly. They took extra care to ensure that the rest of the house was not covered in dust and debris. I highly recommend Onpoint!
Wow! They were very responsive, fit us in their schedule quickly, found us exactly what we were looking for and were actually inexpensive. I personally dealt with Brian Snyder, but the guy that did the install was quick and professional as well. Thank you guys so much. We will call you back on the next one.
All around superb experience, from the estimate to the finished product!! Brian was very patient making multiple trips with samples until we found the perfect color. Jerry and Seth were professional, timely and handled the movement of 4 appliances without damage,. We thoroughly enjoyed their singing during the install process! Nick was personable during the payment process! I highly recommend On Point Flooring and we look forward to the next flooring project with them!
We are really happy with the service we received with On Point Flooring. Nick took great care of us and worked magic to get our carpets installed in a short time frame. Installation was quick and professional. Overall great experience!
I worked with Nick to get a few rooms and outdoor stairs carpeted. He was extremely responsive and communicative and worked with me to make sure everything was done well and to my liking. When there was a slight hiccup in the installation, he came down personally to ensure everything was done correctly and that I was happy with it. Prices were also comparable when I check with a couple other places including Home Depot. Would definitely recommend if you are looking for a professional, and timely service that does the job well!
ON POINT FLOORING is a superior company offering many quality products and excellent service at reasonable prices. Questions are responded to with courtesy and professionalism in a timely manner.If theres a complaint, ON POINT works hard to make everything right -- they go beyond the usual. You can count on them to do it right at the right price!
From the initial phone-call to the installation, this was a great experience. They worked with us on color selection and were able to fit our project into our very specific timeline. Excellent communication, finished product and value.
On Point Flooring did an amazing job with our new floors! We were so happy with the customer service, quality of install and professionalism that we received! The crew was so nice and fun to be around! I highly recommend them! We love our new floors!!!
As a local real estate team, we have a need for companies that we can rely on. On Point Flooring is absolutely top notch. Not only have we referred them to our clients on multiple occasions, but they recently installed flooring in our own home. Nick is the best...completely reliable, affordable and service oriented. Definitely highly recommended!
Great people to work with, wonderful selection of products and very professional.
I just got one room replaced with flooring, but the guys were awesome. Next.. Will be my whole house. I Highly Recommended On Point flooring. They are professional, reliable and efficient.
BRIAN, & NICK, I WANT TO SAY WITH A SINCERE & GRATEFUL HEART THANK-YOU FOR ALL YOU HAVE DONE FOR BILL & I YOU SPENT A LOT OF TIME TO GIVE US WHAT WE WANTED & MOST IMPORTANTLY WHAT WE COULD AFFORD ! SETH & MATT WERE METICULOUS IN THE INSTALLING OF MY FLOOR & FAST. I AM LOOKING FORWARD TO ON POINT FINISHING THE REST OF OUR 40 YEAR OLD CARPET ( YUCK ) !!!! REPLACED AS OUR BUDGET ALLOWS BY YOU & STAFF :) THANK YOU AGAIN SO VERY MUCH YOU ARE A 10 IN MY BOOK. SHERRY & BILL MARSHALL Orangevale, Ca
On Points technician Ethan was punctual, very knowledgeable. He completed my carpet work quickly with perfection. On Point delivered exceptional service at a reasonable price. I definitely will recommend On Point in the future.
This is a great company they did a very nice job on my floors. Good prices, quality products andGood knowledgeable workers .What more do we need!
Sent an email about a small tile job and asked about the inventory of an item. Never got a response.
On Point Flooring is fantastic! Friendly and professional. You wont find a better flooring company. True craftsman. Head and shoulders above the other companies we got bids from. Not the cheapest BUT we knew they were going to do the job right. We love the look of our new floors and when we are ready to replace our carpet we know who to call.
10 stars if I could . On Point flooring the BEST
Great sales and installer personnel - excellent customer service and professional workmanship; I highly recommend them and plan to use for future projects 👍🏻😎‼️