Looks like most folks that have left reviews have had positive experiences with Estates Tree Service and the front end of my experience was also positive. I see the Trucks around the Estates and based on the 7 positive Google reviews I called them to handle my trees which were getting out of hand. Tom was quick to respond to my call and come out to give me an estimate. We walked the property and he left me with a written quote, several days later we scheduled a date for the work. Shortly after arriving, I received a call from Tom indicating that he missed a tree when he provided an estimate and it would cost more than he previously quoted. I was obviously not happy with this, but I understand things happen. What put me off was his absolute lack of accountability for missing that tree during our meeting. He kept referring to the written quote spelling out 7 trees “not 8” and he had already done the work on the 7 trees. What am I supposed to do? My only choices were to pay him extra than what we agreed upon or have one tree left untrimmed. After complaining he offered to discount the extra tree. I don’t know of any homeowner that would ask for all but one tree in their front yard to be trimmed, but he was going to hold me to what he mistakenly wrote on his estimate. This was his mistake that he made at my expense.Work was very well done. He does good work. No complaints about the work or the front end communication. What I have a problem with is not sticking to our agreement and to come home to two broken (and repaired) fence posts (That I share with a neighbor so it’s also their fence that was damaged) and a big oil stain smack dab in the middle of my driveway. I of course appreciate that he repaired the fence, but to come home to this with no heads up was very unprofessional and when I called understandably upset he blew me off.In a very condescending tone: “It’s only a couple of fence posts” “if that stain bothers you that much I’ll come back and power wash your driveway.” I was upset and raised my voice we both matched tones which I’m sure contributed to this escalating. I’m sure Tom and I have differing opinions on who initiated this escalation.To his credit he was at my house 10 minutes after we hung up power washing my driveway, but it should have been cleaned up to begin with and It didn’t completely go away. When it was time to pay him, I reminded him that we would be using a credit card which we agreed to during our initial visit (for a fee) and he said he couldn’t take credit cards now because his system was recently hacked and compromised. How is that my problem? I asked if Paypal was an option and he said he didn’t know what Paypal was. There are a lot of options in the estates for tree trimming and Im sure more affordable services. I will not be using Estates Tree Service again, but not because of a lack of quality of work it’s because of the flip flop on our initial agreement and the mess they left. I also have to stain the unfinished fence posts myself

Tom was quick and professional! We had a tall palm that needed to be cut down. He came by the same day to provide the estimate and shortly after the estimate, Tom and his guys performed the work. Our view is significantly better! Thanks Tom!

Made my front and back yard trees AMAZING!! And it didn’t break my bank account. Super friendly and great costumer service. I will now be a life long client. Thanks guys!!

Tom came out to look at the tree we wanted to remove. After dealing with plumbing issues and astronomical quotes from various plumbing companies, I was fully expecting another insane quote when it came to removing a tree in our front yard. Tom came and made our day. The price was far under what I was expecting, and after getting estate approval, he was able to come within the week. They cut the tree down, removed the stump, and had everything cleaned up before I even got home from a half day at work. Great guys, great company.

I have used Tommy at Estates Tree Service for several things over the past year. He has reasonable prices, comes quickly and his crew is very nice. Look forward to working with him for all our future tree / mulch needs! Go local!

Estates tree service is well known throughout the Ramona community because they provide the best customer service and tree trimming, Tom is a stand up guy. Definitely give them a call

Reasonably priced, friendly, quick to respond and get the job done!