I really enjoyed my interaction with this team. They provided excellent advise and workmanship. From the intital contact to the final installation I felt the team was careful and engaged. The result was a stunning 5 panel glass doors. We get compliments all the time on the quality hardware and detailed install.
Could not be more impressed! Outstanding quality & great pricing. Had a father/son team update our shower. Phillip and Tyler- great work; would definitely ask to have them do any future work!
I worked with Glass Depot to help transition my screened porch to a three season room. I used 1/4 inch tempered glass to replace the lower window screens. The customer service agent,Kim, was fantastic help guiding me through the order process. The delivery men were very careful with my new glass. They also made sure I had the proper place to store them until they were installed. Thank You, Glass Depot!
Punctual, courteous, effective and even vacuumed the carpet when they completed installing the replacement paladium window in our livingroom.
All I can say is, Wow! Every step of the process was enjoyable and informative. From the initial showroom visit (Kim) to the in-person measurements (Wally) to the install (Mac & Chase), what a great experience. Even though the product speaks for itself, Glass Depots takes pride in what they sell and install. Thanks again everyone!
Start to finish, these folks delivered world class service. I could not be happier with the sales team, their showroom, the dedication and professionalism of the installation team, and of course our gorgeous new bi-fold patio door. Perfect; just in time for Spring!
Great company to work with. They were prompt with everything and did an amazing installation with no issue
The installation team was very professional and did a great job. I had an issue after they left and Brenda, in the office, was concerned and sent Randy out to examine the issue. Randy was also great and fixed the problem within 20 minutes. Im very happy that Glass Depot stood behind their product and service.
Great experience!! Quality job & top notch customer service. We’ve used them twice and have really been pleased.
We build 3 season screen room additions and most projects have a multi panel folding door to open the back of the house up connecting rooms together. For years we used top of the line Marvin folding doors however they are very expensive, heavy with a long lead time. Those doors hang from the header so in most cases an extensive rebuild of the opening is required, they have limited sizes and require a 2x6 jamb which hardly any home has. After finding Glass Depots folding doors this is all we offer now. Their doors can be made to fit any size opening, they operate from a bottom roller so no weight is placed on the header which eliminates home settling problems and the best part is, the people that make them install them. This is a professional company with the best people, the best price and a fraction of the lead time.
It was very easy to deal with them. Some one came out and did survey of bathtub glass that needed to be changed with an immediate 2day +- estimate. I also went out to the show room. Great big building with a lot of glass available and plenty of more available. Would use them again in the future if I needed to. Only thing I would recomend in the future is for employees when they come in to any house not just mine is to take off the shoes or wear shoe coverings when walking inside the house. The person who did estimate took his shoes off but not the installers.
Glass depot contracts the glass installation out. The contractor done a excellent job as so far as the work, however he made s errior in the dementions. Glass Depot wanted money up front before corecting the problem. I refused that offer so never got my problem solved.
Very professional, on time and excellent work. I would definitely use and recommend this company again.
This morning I called for a quote. The customer service rep asked me for the measurements of the windows I needed replaced and suggested I call back after measuring. When I called back, a new customer service rep informed me that there is an $85 service to come out and measure the windows. (Why was I instructed to measure the windows if this service charges to measure the windows?) This fee is applied to the cost of service if you select them to do work but is non-refundable otherwise.
The installer did a great job on my shower door. Very happy with the results.
We used Glass Depot for a shower screen after a remodel. Everyone we dealt with was incredibly nice and very professional. The price was hundreds less than my local glass shop. We went to their showroom and wow food they have beautiful shower enclosures. Our project was simple but Id trust them to do really high end jobs.
Excellent work by Glass Depots! The two technicians who did the work were great -- helpful, professional, and cleaned up as they worked. Highly recommended!
Best prices by far. Professional and quick service! Our new shower looks flawless.
I love that Glass Depot has a showroom where you can see and interact with different samples of their glass showers. It made the buying decision easy. They had a nice selection. All of the people we interacted with were helpful and great to work with: the ladies who answered our questions in the showroom, the man who came out to measure our shower, and the men who installed our new shower door. I will recommend Glass Depot to anyone who is looking for a new shower door.
Glass Depot did a great job with our shower doors. They’re beautiful and the installation went perfectly.The entire process went very smoothly from the phone call to schedule the measure to the installation. I’m very happy with the service and product.
Great job! The new glass in our shower looks great. Installers were both ver y nice. One wore a mask and one didnt - all should wear masks as should the homeowner.
Excellent experience and product. From Kathleen the very informative sales person, Bob the preinstallation analysis person, Eric & Hugo installers, and Randy the prompt follow up adjustment professional, all were very professional with my wife and me. Our glass doors are stunning, and we receive compliments regarding them from neighbors and friends. We highly recommend Glass Depots. Tim & Michelle Thomas
When we decided to remodel our bathroom we elected to go back to Glass Depot who had done work for our home on 2 previous occasions. Everyone who came to our home were professional and friendly. Also Bob who did the measurement had to make multiple visits, due to issues with the status of the work. Eric and his assistant, who did the installation, were excellent at getting the installation perfect. We would not hesitate to recommend Glass Depot.
I recently updated the shower doors in my bathroom. I wanted to make impactful updates but not a complete bathroom remodel. Bob made a great first impression - knowledgeable and helpful. He gave feedback on grout cleanup contractors and options, made suggestions on details - increasing the height was a great decision, and gave me the information to make an educated decision. Phillip was there on the install - very experienced, meticulous with his work, and tidy. The pricing was very competitive but they were also good about making suggestions that would help in long term both with function and style. One of the best contractor experiences I have had in a long time - I referred my mom.
This was our first time working with Glass Depots. They installed a new glass enclosure on our shower. Everything was great, starting with the estimation process, to scheduling, then installation. They gave us 3 options to choose from. The work was completed well and the enclosure looks great!
We had wonderful communication with Kim and could not be more happy with our new bifold glass door!
I found Glass Depots by doing a quick google search in our area. Everyone was so kind from the very beginning. I quickly started working with Bob, who came out promptly and gave me a quote for a shower glass enclosure for our newly remodeled bathroom. I had two other quotes at this point and Glass Depots was the most fair, by a long shot! Bob was so knowledgeable and never tried to up-sell me. I appreciated that so much. He seemed to genuinely care about what was going to work best in our bathroom and what we would like the most. He was patient with my many questions and always answered me in a timely manner.And the finished project is GORGEOUS! Far better than my husband and I had even hoped for!We are so thankful that we chose Glass Depots and would choose them again in a heartbeat!
Replaced 2 full mirrors for an investment property.Glass Depot was able to give an estimate from our measurements and drawings with the best pricing. With their experience, we replaced our full mirrors. The estimator was prompt and efficient to take the custom measurements and give us a final quote. The mirrors were prepared in only a few days. The installers also were prompt, courteous, and completed the installation in only a few minutes. The mirrors looked so good, I decided I wouldnt install the frames I had originally planned.
I would highly recommend Glass Doctor. I had some old Sears Windows and one of our biggest picture window was broken. Eugene came and measured. He was very prompt, polite and good customer service. I received a call in the amount of time specifed for installation by Chris and Chad. Both were too prompt, polite and good customer service. I am very pleased with the installation and service they provided.
I am very happy with my new shower door installed by Glass Depots. The process of ordering was easy, the quality of the door is excellent, and the installation was well done.
Bob, salesman, and Phillip and his crew to install were Fantastic! First of all I work for a well know Durham custom home builder, and they do most of our jobs, but I also had they install the glass for my own remodel, and all the interactions have been a true pleasure. Couldn’t recommend them enough!
Great company to work with. They were punctual, professional and explained every step. So glad we decided to use Glass Depot couldnt be happier with the results.
All I can say is WOW! Incredible craftsmanship, attention to detail, and the installation was beyond expert!!Wally at Glass Depot has a really awesome operation!!!Thanks Wally!!
If you are looking for a professional company who will stand behind their work, look no further.Highly recommend!S.Lane
The crew headed by Philip came on time, told me what the original installers did wrong and what they did to make sure that the shower will not leak again. The work was efficient and professional and the new shower enclosure looks great. Nice to have professionals do the job.
Really pleased by experience provided by Glass Depot team. They showed up on time, and did the install from the first try. Products are also very high quality.Thank you!
Great showroom, friendly, knowledgable sales staff. They are creative around finding solutions that fit what you want and communicate very effectively. I would recommend them for glass doors for your bathroom, they are excellent!
Very competent and professional. As a bonus, Randy gave me great advice on my tile options! No question I will use them again.
I have had two occasions to hire Glass Depots and, in both instances, I have been very happy with their work. Recently, they replaced a large Palladium window in my family room that had begun to fog up. This window is ten feet in diameter and half-round with double-paned glass. Its huge! Glass Depots sent a crew of four men who removed the old window and installed the new window in less than three hours. I was impressed with how quickly and efficiently they were able to manage setup, removal, replacement and then clean up afterwards. Two other items are worth of note. Within several days of my first contact with Glass Depots, their estimator arrived to assess the job. And, two weeks later the new window was installed. Prompt, efficient, courteous service. I highly recommend Glass Depots. Carl, New Hill, NC
Glass Depots replaced a very large custom window above our foyer. They were very responsive establishing an appointment time to create a pattern for their quote. They were competitive on pricing and they did an excellent job on the day of installation. I will call on Glass Depot the next time one of my custom windows needs to be replaced. I would highly recommend them..
I recently had a new frameless shower door put it and had an excellent experience with Glass Depots. The showroom is beautiful and very well organized. The salesperson was very helpful but not pushy. The service was very prompt and professional, both getting the measurements done and the installation. The pricing was fair and I got exactly what I was looking for. I would highly recommend them without hesitation
When you purchase an expensive product you expect a quality product and excellent customer service. What about an inexpensive purchase? I purchased 2 small pieces of custom glass. Total project was less than $100. I asked a ton of questions and was a very needy customer. Most businesses would not have given much thought to a small project such as this, but these guys were awesome. Specifically, Brenda was very polite and attentive, and was able to answer all of my questions. Glass Depots earned my business, and I walked away with a quality product at a great price, with excellent customer service. I was impressed enough that I thought I should write this review. Please dont hesitate to give these guys your business. I highly recommend Glass Depots. Thanks Brenda!
Efficient, professional, and thorough work. They could have replace my entire shower, but worked to find the appropriate door for my shower. Their honesty and professionalism saved me thousands. The men who installed the door were efficient and professional. This is an outstanding company.Thank you for your outstanding service, you are a company that can be trusted to be fair and honest.
Wow. Just had bi-folding doors installed in our 3000 sq house. Completely changed the look of the house. Installed in a half a day. Worked with our contractor seamlessly. Wally is the best.
These guys installed a really cool bi-fold door for me. I had a really shady general contractor that failed to correctly frame the opening for the door, but Wally and the guys from Glass Depots were superb in working with me to uninstall the door while the framing was corrected and reinstall the door...all the while ensuring the final product was flawless. Its been a pleasure working with them and Ill definitely use them again in the future as I have a need for their services/products.
They recently replaced our master shower door, and it looks great! Shoe covers were worn by the gentleman who gave us the quote and the installers. They removed all traces of the old door and caulk, and did a very clean caulking job on our new door. Everything was spotless when they left - floor and glass!
I highly recommend using Glass Depots if you need to replace window panes. They are quick and professional. Very pleased!
Purchased shower doors for a tub to shower conversion.Really great experience from moment entering the show room to final installation. The choice of products in showroom was very good. Anita, was very helpful as I tried to narrow down what I wanted. I was in the showroom on a Thursday, measurement for shower doors was accomplished on Monday. In almost a week earlier than expected, my doors were installed. The installers were real professionals. The doors look great. We couldnt be more pleased and will use Glass Depots for the other four bathroom doors we will need!
I own a construction company and Glass Depots is by far one of the best glass companies that I have done business with. They are friendly, professional, and attentive to details. Whether we need a shower door or a replacement window, Glass Depots always provides a high level product at a fair price. I highly recommend them for all of your glass needs.
Anita and Bob made the entire process of installing our shower glass so easy. I got 2 other quotes and the companies were not as knowledgeable as Glass Depot. Also, Glass Doctor was $2000 more than Glass Depot for the exact same product.
Great Job! Excellent Products, Beautiful Showroom and the most helpful and professional staff one could ask for. Best experience I have had with a service provider in long time.
I couldnt be more pleased with the results of our new glass shower enclosure. The entire process, from start to finish was flawless. Everyone was prompt and right on schedule and the finished product looks and functions beautifully. I also compared with other providers and you simply cannot beat Glass Depots price and quality. I HIGHLY recommend them!
Love our new shower enclosure. They gave us exactly what we asked for and it is just beautiful. Every person we worked with was very professional
We couldnt have had a better experience! They did exactly what they said would, when they said they would. Every person I dealt with, in person or on the phone, was professional and personable. Installation from start to finish took exactly two hours and our shower enclosure is BEAUTIFUL. Highly recommend!!
Great work. Quick response and fast work. Only complaint i have is I wish they would have put on protective shoe covers before walking through my home and bedroom. Other than that they do quality beautiful work.
Great installers and overall customer service. Im very pleased with the final product. Its elevated our bathroom without having to do a complete remodel.
The installers were great. They were very professional, quick and efficient. I would certainly recommend them to anyone in need of replacing a mirror.
Glass Depot did a great job in putting in my new shower door. No mess and complete instructions on how to keep it clean and when I can start to use it. Also Bob who came to measure was great and offered me choices on what will work. I definitely will recommend them to anyone who wants to have their shower door replace.
Glass Depot was able to fit me in their busy schedule as quickly as they could. They ordered the window and installed it. The install was very quick (took 15-20 minutes). The only thing I wish had been different is when they were trying to call to schedule the window install, they could not leave a message but didn’t try again until the next week.
We just had a new shower door installed today with 3 clamps and a hinged door, and it is beautiful! Glass Depots showroom helped us choose our tile and the door we wanted. We couldnt be happier with the quality and service! Everyone we encountered there was super friendly, helpful, and professional. We highly recommend Glass Depot!
Great job in installing our new bathroom large mirror.The estimate was right on, both the estimator and the installer were on time for their appointments. All went without a glitch
Very happy with my experience with Glass Depots. Anita was a pleasure to work with, and always very helpful. The team at Glass Depots understand my vision for my shower, and manifested it perfectly. Thanks!
If youre looking for cheap you wont find it here, but if your looking for high quality materials, knowledgeable sales, engineering, and installation personnel who do what they say theyll do in the time frame specified, Glass Depot in Raleigh are the ones to check out. Mine was a simple 2 x 7 glass shower accent wall anchored with aluminum extrusion on one long edge and at the base. Perfectly clean silicone caulk lines....tough to do right considering the wild variations in slate wall thickness. Adds tons of visual appeal to the whole room.
I contacted Glass Depot for two new shower enclosures. They sent Bob out to measure and give me an estimate. He was a real professional and quick to give me a price. His price was much lower that 3 other companies I had contacted. I gave him the job. The delivery and install was ahead of schedule by a few days, that was great. Alex was the lead installer and Eric was his assistant. They knew exactly what they needed to do and did a great job. The install went off without any problems. I also recommend you go to their new showroom. It is the best I have ever seen, They have an amazing selection and all the staff is knowledgeable. I highly recommend the Glass Depot. Thanks to all.
Glass Depots did a great job installing my glass shower door at a great price. Their service people were quick, thorough, courteous, and professional.
We love the new shower enclosure from Glass Depot and wish we had taken this step several years ago. Everyone we dealt with at GD made this a wonderful experience. The installation team was very good and took care to treat our home gently while cutting and fitting the new unit. It came out looking great. Thank you, guys!
Great experience! The technicians arrived even sooner than promised and were professional and courteous. They removed and installed the glass for our shower and even took the time to remove and add some caulk around the base where it had begun to mold. Their attention to detail and going that extra mile was very much appreciated. Overall a wonderful experience from start to finish, would recommend Glass Depots to anyone!
Very nice products. Good to deal with. Worked hard to fit my renovation schefule.
Great customer service. Randy who came to the house to investigate our issue was very professional, amicable, and knowledgeable and provided options without telling me which to choose. He applied the fix I chose and the results were great. Great service and performance. The office staff (Brenda and Anita) were also very helpful when I called in about my issue and followed through. Thanks Glass Depots!
Can not say enough about these people. From the office staff to Bob the measurement guy to the install guys. Just the best. Price was great on new bath shower glass and door. Install clean and fast. There was a scratch in door from factory. 3 days later the owner and head install guy came and replaced with new door. No questions asked. Fantastic service. Hundreds less than the competition.
WOW! Total Professionals and GREAT customer service. I own NC Dance Institute and we have A LOT of MIRRORS! Of course! Glass Depot keeps us safe by doing maintenance checks and repairs for cracked mirrors. Front End Brenda with Costumer Service and Scheduling is AWESOME! Get this, the OWNER, Rob, even returned my voice mail! The estimate process was easy and quick with Joe! The installers were SO punctual, polite and safety first for everything. If you are looking for a great company to do glass work, mirrors repair, Glass Depot in Raleigh is AWESOME! Kirstie Spadie Artistic Director NC Dance Institute
These guys are awesome. Brenda is very helpful and will guide you in the right direction. Anita was great too. She showed me exactly what I needed. Great showroom too. Open on Saturday is also very helpful.
Everyone at Glass Depots was a pleasure to work with. They were prompt, courteous, and helpful every step of the way. On the day of installation, they actually showed up EARLY, which has never happened to me in all the years I’ve been a homeowner. We love our new shower. Highly recommend this business!
Professional team and very honest. Quick install and they are very neat workers. Their receptionist is very pleasant on the phone and Joe Powell, who came to do our estimate, is a very nice man. We have used them twice for window issues.
Excellent work. Team was on time, very professional, cleaned up after the work was done. The glass shower enclosure looks wonderful.
We had Glass Depots replaced our master shower with a semi-frameless one. Bob came and did the estimates and answered all our questions and give some good suggestions. The price quote was competitive. When ordering, we were told the typical time to receive is 12 to 15 business days. We expressed our need to get this done sooner and was told although it really depends on the glass supplier, they will try their best. And we were indeed lucky to get the shower arrived quite a few days early. The install crew came and did a clean and professional job. Overall we are very very happy with the service by Glass Depots. Highly recommended.
Both the quoting as well as the installation process went smoothly and were done before they quoted.
The Glass Depot was very professional and extremely helpful while searching for a shower door for our awkwardly sized shower.We searched everywhere and the prices at Glass Depot were very reasonable and very affordable. My wife and I feel like we got a million dollar looking door at an everyday inexpensive price! Thank you very much for helping us! We highly recommend Glass Depot!!!Darryl
Estimator and installers were on time and called in advance to let me know they were on their way. Everyone was friendly and helpful. Bob the estimator advised me on how large my glass panel should be, and he was right. Glass Depots price for my shower glass was half what another glass company estimated. Would definitely use them again in the future if needed.
Quick response to our inquiry. Excellent service, both for measure and manufacture. We are delighted with our glass tabletop!
The installers were very professional and pleasant. They were supposed to be here between 8:00-12:00 and were here a little before 8:00. So perfect and on Saturday morning. I will refer your company to all of my family and friends! You went over and above my expectations.
Long story short, I broke 2 full panes of tempered safety glass from my back patio door and needed them replaced/ repaired asap. I first tried Glass Doctor of Raleigh because their reviews were so high on Google. They turned out to be a complete disappointment. Replied to my detailed email with an astronomical quote for one single pane of regular (not tempered) glass. Also, they noted I would have to paint after installation.I called Glass Depots and they gave me a great quote on exactly what I was asking for. I had to pay a measuring fee for someone to come out and inspect but once they confirmed everything including the quote, the fee was rolled over into the final reasonable price. Installers came only a few hours later and did a wonderful job. Removed all of the old broken glass and the assistant swept up and shop vacced the leftover pieces. The installation was done in less than an hour and included recaulking the insulated unit back into the door frame; no painting necessary from me. I reviewed the completed work before they left and was impressed at the quality of the installers craftsmanship.Brenda and Joe were also a pleasure to deal with. If I, my friends or family ever have glass issues in the future I certainly wont hesitate to contact Glass Depots again. Thanks again for a great customer experience and keep up the great work Glass Depots!
Glass Depot could not have done any better. My experience with them was exceptional. On a Wednesday afternoon I sent them an email requesting a quote for a mirrored wall. The next morning I received a call from them to set up a time for an in home estimate. We set that up for the following Wednesday morning. I had a firm quote that afternoon. I signed the quote and put down the deposit on that same afternoon. Glass Depot called the next Monday to set up the installation. We set it up for the next day. The installers showed up on time. They were professional, courteous, neat and quick. 2 Hours in and out for a 20 x 6 mirrored wall. The whole process start to finish took 2 weeks. Use these guys. They are top notch.
They did a good job replacing the broken window located on my back door. Quick and responsive. Fair price. Only two stars because I was not home and could tell that someone went in my bedroom. Nothing was taken but my bedroom is no where near the back door. They did a good job but I will not be using them again. No reason for them to have entered my bedroom.Update: Increased my rating to three stars (from two). Owner called me concerned with my review and my complaint. I appreciate that and shows me the owner has a close eye on his business. States he will talk/reprimand as best as he can. Still no reason for his technicians to have entered in my bedroom, but I appreciate the call because many businesses dont make that effort.
We were generally pleased with the work of Glass Depot personnel. The sales staff at the showroom were courteous and helpful, the one who measured and estimated cost of our product was helpful, and the installers were cordial and on time. My only minor complaint is the time it took to get the glass door and frame made and installed. Nearly 3 weeks elapsed between when the rest of the work on our bathroom remodel was done and we could finally use the shower.
I love my new shower glass from Glass Depot! They were very professional and kind when in my home to measure and they were very helpful with suggestions for what would look nice with my new tile. The installers were also professional and kind, and, did great work! I highly recommend them!
Prompt and professional service from beginning to end. Installers were very competent and careful with the glass and surrounding surfaces while installing. The end product looks beautiful! Thank you!
Wally Wallis came by my office today and helped me with my issues. I see why this company has so many good ratings. Will definitely assign this vendor as our permanent vendor. Thanks Wally!
I found your company amazing, great price, extreemly caring about customer service. You all are fantastic.The installers and the process was so clean, professional, and very helpful. They were very kind and left everything cleaner then they found it. My shower made the bathroom so classy.Thank you,Susan Connors
Easy process from beginning to end. The installers did a fantastic job and our new shower looks amazing. Only issue is a small squeak coming from the door when opening and closing, but I am sure that can be easily fixed. Would definitely recommend.Update 3/12: upon reading my review Glass Depots called me to send someone out to look at the door.Update 3/14: the maintenance came by as scheduled and fixed the squeaky door within minutes. Fantastic service, thank you!
It was easy to deal with them. Getting quotes is fast and prices are reasonable. Jobs were done professionally and neatly. We were very happy throughout the process.
This business is top notch. We used them twice in 2020. They are one of the few companies to offer a hybrid shower which is midway between frameless and fully framed. Their cost was reasonable, their measurer fast and knowledgeable, their installers very competent. When they were measuring they found flaws in the tilework done by other subcontractors, which we never would have known about. We heartily recommend them.
I was very please with the team from Glass Depot to help me with my shower door project. From Sandra in sales to Philip and Hugo who removed and installed my door.Philip even found a defect that he thought should be replaced and he was able to do it quickly and seamlessly.I’d strongly recommend Glass Depot to friends and family.
Glass Depots were amazing from start to finish. They were able to fit me in for an estimate quickly, had the frameless shower door ordered and and ready for installation well before their promised delivery date and the installers were courteous and professional and had everything installed and cleaned up in an hour! I would definitely use them again.