The professionalism and service level is excellent. The staff is quick to respond and very knowledgeable. All requests are completed quickly, well within the known response times. The sales staff is quick to recommend products and ideas, but is not pushy about products to purchase. Engineers are friendly, reliable, and flexible to perform work to not hinder daily operations.
My experience with Carolinas IT has always been extremely positive. They are responsive to requests and provide expert advice to help solve data sharing and long term storage solutions. To list all of their laudable attributes would take too much space, so I will just say they are the best.
We transitioned our IT services to CITs managed services in 2016. Their service and knowledge is outstanding. We recently completed a project to a terminal server environment. CIT managed the project with no interruption in service. We are now more efficient and responsive to our clients and business partners due to the IT services provided by CIT.
Carolinas IT has been our IT provider for at least 14 years. We did once try in house IT, but that did not work well so we went right back to CIT. We are very satisfied with the service and know we are being taken care of with their constant monitoring of our company. They do it all, from the little things like setting up your phone to receive email to the bigger things like getting us swithced to the cloud. If youre looking for a great IT firm, you have found them at Carolinas IT. - SE
My husband hired Carolinas IT recently. He called in a service request before 10:00 am and didnt receive a call back until 5:00 pm after he followed up with the company three times. He hasnt given up on them but Im not sure I would be as patient.
Thank you Carolinas IT for making our transition to the cloud virtually painless and seamless.As always very professional, friendly and efficient.
Carolina IT brought me down from the ledge - somehow lost my Mail application on my iphone. They fixed it and I was on my way in 15 minutes - so impressed.....
We have been working with CIT for 8 years and they have been a great partner. We recently moved and they were onsite making sure all of our PCs and infrastructure was fully operational.
Always friendly and knowledgeable
Great place to work