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Dunns Emergency Wrecker Services
920 Freedom Dr, Raleigh, NC 27610, United States
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Dunns Emergency Wrecker Services

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Al
Review №1

I have worked with thus company for 20+ years. They have been professional, courteous, and prompt. They are very knowledgeable for several makes of cars.

Vi
Review №2

My car was towed to Dunns after my accident. They are very accommodating in allowing me access to my car for my belongings.

Mu
Review №3

Mr. Dunn is a very pleasant man. He is very straight to the point though but they provided good service to us when we went to get our valuables.

Ke
Review №4

If I could give 0 stars I would! This man is the most unprofessional, rudest, nastiest for no reason, person you could ever in your life meet! In all my 30 years Ive never met anyone THIS BAD! He bypasses unprofessional! Its really ridiculous! I thought I was being pranked the first time I talked to him. It was just that bad! If your vehicle ends up here I feel so bad for you. I wouldnt want anyone to encounter nor speak with a person this bad! Best of luck to you!

Ce
Review №5

The owner is not easy to deal with. I am a contractor for an insurance company sent to take pictures of an auto for an insurance inspection and he would not allow me on his property to take pictures of a car he towed.

Eb
Review №6

Extremely rude and disrespectful towards customers trying to retrieve a vehicle. Definitely wouldn’t recommend to anyone EVER!!!!!!!!

Jo
Review №7

The came and got my truck after I was involved in a wreck. They were polite, knowledgeable and protective of my property(they wouldnt let me take stuff when I went a few days later without identifying myself as the owner).

Ti
Review №8

This is a sorry excuse for a business. The staff members are rude and Unprofessional. This place needs to be torn down and replaced with more professional staff . I was highly dissatisfied and if I could give this place zero stars I would .

He
Review №9

I honestly dont know how this rude, disrespectful man can be part of the rotation for the Raleigh PD. My daughter was in an accident, he was the rotation tow, he took her can and it was parted on the street and wants to charge 35 dollar a day for it to be on the public street? It took a while before the insurance company came back and said my daughter was 1% at fault and they would not be covering anything. The owner told me that he would work with me to keep him in the loop that if I came gave him the pink slip and 100 dollars we could get the stuff out of the car. He didnt have to do that and I was thankful for that. When I called him to tell him I was coming to get the stuff, he started to rant and talk all this crazy stuff about how he needs to feed his family, he has to pay his insurance, how I get paid weekly, that he would just cut the car up and put it on the grill and feed it to his family. on and on rambling issues that are not my problem. I got there we started taking stuff out of the car, he came up to the car and wanted the key that my daughter threw in the car and we were trying to leave. As I was driving off he socked my back passenger side rear window, I left and will not recommend him to anyone, and he is so unprofessional that it is ridiculous. In all honesty I should have filed a police report, but I was so completely done with having anything to do with him.

La
Review №10

Fast, polite, and very helpful

Ma
Review №11

Ready and capable of providing excellent service.

Na
Review №12

RPD provided the towing service when I had my wreck. I had about $50 in coins in the console that was missing. I would not recommend them at all. I thought my things would be secure.

Ki
Review №13

These people have zero responsibility, and their workers are thieves. Our car was towed by them to Raleigh Collision, who said Dunn retains all responsibility for the car and the possessions in it - all our contents were stripped and stolen - about $600 worth. I can recommend FAR more trustworthy tow and repair shops in much better locations around town! Save your possessions and money!

Le
Review №14

I highly recommend this company. They rescued us without hesitation at a fair price. Very friendly knowledgeable and caring staff.

Ri
Review №15

Not a pleasant experience AT ALL and the driver that handled my tow very much lacked professionalism. I initially thought well maybe it was just me but the police officers handling the accident quickly reassured me that this guy is a a smart-ass and is not well liked whatsoever. They definitely will not be on my list for future service because of him.

ti
Review №16

No personality and over priced!

Mi
Review №17

Company was used by RPD to tow my car after an accident. Wish I would have just let my insurance company handle it. Multiple items were stolen out of my car and when I called them about it the guy angrily yelled that Nobody stole anything out of your car and hung up. Would avoid them at all costs.

Ma
Review №18

Very rude and unprofessional. I will never use this company or recommend to anyone I know.

Mo
Review №19

They dont accept debit or credit cards, they can not talking in a fairway. Rude!I never recommend no one here.

Ja
Review №20

Very rude and unprofessional

ch
Review №21

Customer service very very unprofessional.

B
Review №22

Friendly folks,excellent service

Bi
Review №23

Great company.

Ka
Review №24

Their service was horrible.

Information
3 Photos
24 Comments
2.5 Rating
  • Address:920 Freedom Dr, Raleigh, NC 27610, United States
  • Phone:+1 919-833-5603
Categories
  • Auto wrecker
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