They performed a service on my car that’s just not possible on my model and then proceeded to charge me for it. My daughter is at Radford college so a quality repair shop to tend to our children’s vehicles while they are working for their education is important but we definitely don’t need thieves and liars doing business with our kids. I was a mechanic for 20 years so I’m very familiar with cars up to 2015 and I’m very familiar with basic automobile operation anyway my daughter attempted to check her transmission fluid the the tube broke so I called this shop and asked for them to try and repair it and if it couldn’t be repaired that I needed it replaced and the fluid checked and I also wanted a oil change so they said they remembered setting my appointment and discussing the problem with me and they would take care of it so 5 hours later I called for an update and this woman attempted to tell me that they didn’t fix anything and all they need to do was hook up a diagnostic scanner to check the transmission fluid which I know for a fact to be a bold face lie, and that the computer said the fluid was fine so I then asked if they even changed the oil like I asked and that was a no I was shocked they didn’t charge me for not doing that caused they charged me 40.00 for apparently checking the transmission fluid with a diagnostic scanner which is just not possible in this model anyway if I had pictures I would post them but fortunately I was only lied to and disrespected not to mention the one service I wanted that was easy enough to do the oil change never got done now my daughter has to make another appointment somewhere else and take off more time from work boy what a hassle this has been

Very knowledgeable and very friendly...took the time to explain things and show me what to be aware of for next inspection....

East main Auto was great. The staff is wonderful and the service was great. Cant beat the affordable cost. They tell you right up front. Awesome people

Hands down best place in the area to bring your vehicle. I drive over 30 minutes to being my vehicles here. Fair pricing and Rick really looks out for anyone who steps through his doors. Dont waste your time with the rest when youve got the best right here.

Super friendly. I dont know that much about cars and they explained everything in terms that I understand and all at a reasonable price. They are quick and efficient.

Very honest, transparent and professional. Enjoy doing business with this friendly business.

Great fair place to get your car worked on! Amazing people

I would never go anywhere but East Main Auto Repair. They have serviced my vehicles for years and I feel their knowledge and extremely fair prices cant be beat. By far the best in the area.

Always bring my cars here! They dont charge an arm amd a leg like other places or try to get you to do a bunch of unnecessary stuff to your car. Some of the nicest people you will ever meet!

All around good guy. owner

I trust this auto repair company. I have been going here for 8 years now. They take the time to explain in detail their work. Prices are reasonable and the work is good.

Very good service

Told me what I had to fix on my truck. I went and fixed it and they passed me. Very honest company. Will use them again.

They did a great job diagnosing the trouble and had it fixed in a couple hours.

Went in very last minute on a Friday for a WAY overdue inspection sticker. I had already been turned down at several other places because of the time and they worked with me to get it done. Very professional and courteous service! I will be returning!

Honest mechanics that do great work and are fairly priced. Ive been taking my cars to them for years and have never been disappointed. One of the best in the NRV!

Rick Lawson and the staff are the best! Excellent work, friendly. Go here if you want fair, honest work on your vehicles!

Best mechanic in the area, quick, and always talks to you about what is going on.

Great service at a great price.

I rate it 5 stars

I will not take my vehicle anywhere else in Radford. They do honest work at affordable prices. My car is always ready in a reasonable amount of time.

I had the best experience with East Main St. Auto Repair! While on a camping trip, I noticed that some coolant was dripping onto the ground underneath my truck. I called East Main St. Auto Repair and Kris (sp?), said I could bring my truck right in. Rick is an expert technician and he checked my truck out thoroughly and let me know what the problem was. Kris ordered the parts and I picked up my truck the very next day. The incredibly friendly staff and honest service at East Main St. Auto Repair made it possible for me to get my scouts home safely and worry free. Thank you East Main St. Auto Repair!

Havent been there in awhile. If they havent hired more help it doesnt take long gor them to get backed up especially if they have a few state inspections...buy a group of good guys

Friendly, knowledgeable staff. A bit overpriced, but thats the cost of not getting the runaround when you go for a simple tire change.

Absolutely awful. They have had our car for a week and a half and havent even bothered to look at it to diagnose the problem yet. Every time I call its just we havent gotten to it yet, its been busy but its ridiculous. Other cars dropped off after ours have come and gone and mine is still sitting in the back of the lot, untouched. Unprofessional and unacceptable service, in my opinion.

Great work performed by great folks. I would not take our vehicles anywhere other than East Main.

They do great work. Theyre just incredibly hard to get in contact with. Its very frustrating.

Very courteous and professional.

A great place to have your car work on

I have been taking my vehicles to them since they opened. I trust them and they have always been honest and fair.

Kind staff who have helped fix my cars issues multiple times. They seem to be pretty honest with their work.

Theyre the best in Radford

Good place