Great service, fast. Tow truck driver was very polite and took good care of my car. Would definitely recommend.

Contacted AAA for roadside assistance. AAA in turn, contacted this establishment. The agent contacted me back and said that the towing shop informed that they will be out to the location in 45 min. I was contacted by the dispatcher from the towing shop very near the time of expected arrival and I was basically told that her company would not be able to help me out for up to an additional 90 minutes because her drivers are already out. Mind you, I am broken down close to a median at the beginning of a turn lane on a roadway that is 6 lanes wide. I have my wife and 3 year old in the vehicle as well. Explained to the dispatcher that I am a few weeks removed from surgery, otherwise I would have changed the tire myself. What angered me the most about the exchange was the attendants attitude. She is not professional at all and she acted like she was doing me a favor. At that point, I contacted AAA back and bashed them about how much their service SUCKS as well as the independent agents that they hire to provide assistance. For those that will get assistance from these guys in the future, Good luck! Advice for the towing shop: The lady that contacts customers; Should not. She would benefit herself and her shop by taking a class in customer relations.

Quickest and cheapest price. The driver was very friendly and maintenance savy.

My parents taught me never to use the C-word, but after speaking to the woman on the phone I might have to rearrange my vocabulary. I dont know if she is the owners family or something, but I would highly suggest hiring someone new. Preferably someone that knows basic manners like the rest of us learned in 1st grade.

Towed my car very help full

The best company to go to, so nice, Ab was very helpful with my car and was very nice . Thank you all .

Gold City Is Great ~ Good Friendly Service Every Time

They’re available when you need them, $79 with a card. The evening dispatch member was unbelievably unpleasant. Very rude demeanor, demanding and aggressive. She repeatedly interrupted us as we tried to give her the information she was verbally assaulting us for. If we could have gone with another service we would have.

Best in the business without a doubt. Helped me out of a big jam. Thanks guys

They came and picked my van up exactly when they said they would. Prices were better than other companies I called. Will definitely use them again if I ever need a tow.

Good service friendly drivers

We have used Gold City Towing a few times through our AAA membership. They are always very nice, fast and efficient. Highly recommend!

Come through for us every time thank you very much 😊

Vehicle broke down on Muldraugh Hill close to Ft Knox. The lady at AAA could not find my location. She was going to send someone from Paducah which is a long ways from Ft Knox. Very frustrating with the lady at AAA. The lady at Gold City Towing could hear everything that was going on and she called me and said there was one of there trucks coming down the hill. Sure enough I looked and there he was. I flashed my lights at him and he blew his horn. I was never so happy to see the big red tow truck with flashing lights on it. Wonderful service wonderful people. I have used Gold City Towing several times and I would never recommend anyone else. I called AAA and I gave them an excellent rating for Gold City Towing. Thank you so much Gold City it was a scary situation being stranded on Muldraugh Hill.

Our vehicle got stuck with the wheel over a curb in our driveway. The dropoff on the other side and the position made it extremely difficult for me to get out without damage. Gold City came out and Donald had me going in under 30 minutes. It was pretty chilly with snow showers, so I really appreciate Donalds time!

Had an incident with a deer and they were great. Took my vehicle to their lot and then at the request of the company, loaded it back up and took it to a local body shop! Thanks!!

Lady on the phone is very rude

These people are very expensive. They are not willing to work with people who cant afford to pay the large amount of money. Instead they will keep your car permantly

Was a great tow driver however if you have aaa and you cant get through to them they cant call aaa for you. So if its after midnight and you are stuck somewhere hope someone can call aaa to get the ball rolling.

Fantastic place people treat you good

The driver was great and their dispatcher was an extremely friendly and kind woman. The driver was very kind and appreciate the swiftness that Gold City did on such a cold bitter night. Thank you Gold City Towing for having such a great crew.

Excellent company and owners are wonderful!!!

Absolutely best towing experience EVER! My car broke down and called tripple A- they send out GCT- I got Ab (Tow truck Driver) he was Absolutely amazing! Super cool dude. He made my first tow experience and amazing one. Got the job done quick- from loading my car up to dropping it off. Good City Towing would be my preferred choice every time. Wonderful workers. From dispatchers to drivers! GCT is the way to go! Thanks y’all!

Very quick and professional. Little pricey but if u dont got triple a u gotta pay. Thank you.

Very rude, poor customer service

Best service in town bought a car from sunshine coast called wayne at Gold cityThey were outstanding at getting my very old car on there trailer they took extra time to get my old love on with out any damage then the same unloading it if your looking for experts these guys are number 1

Rude and dont fix problems they ke

Get your towing there!!!

Excellent towing service. Prompt and professional.

They are quick, professional and very kind in your moment of need. I was very appreciative of their help today!

Very professional driver this morning. He was able to fix my issue and get me on my way fast. Thanks a lot

Thanks for your hard work Tim Radcliff

Great job

Worst place ever damaged one of my buddy’s tires and didn’t offer to pay for it. DONT USE THEM

Lady on the phone is insanely rude dont recommend

Thank you so much for the quick service on a rainy night

I called to get a tow. the guy showed up to tow my car then left to go to another car leaving me on the side of the road.i called them back to see if they where going to send someone else out and they rushed me off the phone said they have to keep the line open. would not send any business to them.

Good service

Damaged my wheel loading my brand new 2019 civic on the flat bed and tow truck driver even admitting to doing it gold city towing still refuses to pay for the damage my car has been at the dealership going on the 4th week and all they can do is give me run around story’s would 100% not recommend they don’t care about their customers and are completely rude

Whoever that RUDE Macy Gray sounding dispatch lady is sucks. Hope somebody smashes her face in.

Bunch of yaps ripping off the publicDid you ever know an honest tow lot?

Friendly and helpful

Typical towing place overcharge me for towing overcharge me for storage for a day that they were closed

Not taking CASH!!

They all got additude

People were EXTREMELY rude

Super duper

Very rude on the phone.

Stored my wrecked car for a night and tow charge.

I just moved here theyre closed on the weekends but still charged me for those two days that they were closed

Disgusting place

Outrageous prices