Great family run business. Fair price and owners lil brother did the repairs. They are squared away and fair on price. Thanks guys for excellent auto service for our military service members. Keep up the good work.
Knowledgeable, honest, hard working, and friendly staff. Bill and his team will get your vehicle running well for a reasonable price. I’ll be back again, though not too soon I hope!
Super job! I had to get a catalytic converter and they had it on and codes cleared very quickly. Staff is extremely knowledgeable, honest, and the store is clean! My car runs so much better now! Everyone there is awesome! Highly recommended!
I have to say my experience has been a great one. My 2014 jeep compass was messed up and where I got the vehicle from didnt even take the time to look into it. Joy automotive drove it around until it started acting up and ran diagnostics on it. Very good customer service and Ill be back for any means necessary. Thank you!
We were on our way on a camping trip when our van started to act strange. Stopped into Joy and they took great care of us and got us back on the road in a timely fashion. Definitely recommend. Thanks again!!
Extremely skilled, HONEST and cost effective. Integrity lives within couldnt be more happy to have found someone to service my vehicles that I can trust.
Honest mechanics . fair prices and great service from friendly knowledgeable men. Kept me up to date on everything they were doing and that was going on with my vehicle.
We recently moved to the area and I brought my car here with a check engine light issue. This shop took a lot of time to investigate and get to the root of the problem. They tried a $30 fix after much research before the much more expensive option. They are timely, professional, and trustworthy.
After meineke told my daughter she needed a new head gasket, and other repairs .. quoting her almost 4000$.. we decided to take it and get a second opinion. Was charged 200$ for them (meineke) to put plugs on it.. (which was never asked for) She took it to Joy and have it looked at. After about 20 minutes they told my daughter there may be a small leak in her radiator and to take it to the dealership. We did. Long story short.. it was a small pin hole leak in the radiator! They saved my daughter thousands of dollars! Very honest mechanics! Very professional! Would definitely recommend and will definitely use them in the future!
Omg! These guys are awesome, and really honest!!! I was expecting to pay a lot to have my Ac fixed. Turns out it just needed charged! $100!! I cant believe it! This is my new my new go to from now on! Prices are very reasonable!
These guys are awesome!!!.. I really like this place... I have taken my car to them for about three maybe four years now and no complaints..at all
I first started using Joy Automotive for my company vehicles. The service was so great and very affordable. I now use them for all of my vehicle maintenance needs. Bill and the rest of his staff are top-notch. They know me by name and always do good work. I would recommend them to anyone.
Super fast and friendly service. I have had really bad experiences at repair shops in the area but Bill took care of me and had my vehicle ready and repaired in less than 2 hours. Will absolutely be back for future needs!
Amazing crew. Amazing prices. Amazing quality. 100% recommend to everyone.
Always have a good experience with them! Never try to con me for unnecessary repairs
Bill and the team are amazing, they take care of you and your car and knowledgeable.I will be back for all future work.
Great service! Very customer friendly and motivated to please. I take all of my needs to them and they always seem to have the answer. Very competent mechanics not looking to just take your money!
The service has always been of high quality at a great value. Bill is extremely helpful and very honest in all of his scheduling and maintenance recommendations.
Excellent customer service and technicians are outstanding. Dont waste time anywhere else just go to joy
Joy Automotive truly knows Automotive. I always take my truck for any repairs for a great price.
Beyond very friendly and great prices and fast service and Bill is very awesome and helpful...i found my mechanic for life...
Bill and Jason are the best!!! I took my car to Bavaria Auto Repair on 2105 S Dixie BlvdRadcliff, KY 40160 and totally got ripped off and left with damage to my vehicle. Bill and Jason fixed everything in less than 48 hours. They assured us that my 2016 Tahoe was in good hands and did not disappoint!! I got dealership service without the dealership price!!! Stick with Joy Automotive. I swear by them now!! As a military member it’s nice knowing they are there when we need them for our vehicles.
In all of the years I have been driving, I have never found a more reasonable garage with this level of customer service. They found the root of my problem in about fifteen minutes. Within an hour and fifteen minutes, the part was changed, the oil was changed, the check engine light was off, and I was back on the road
Without a doubt, the best automotive place I’ve been to. Customer service was outstanding and precise. Brought my vehicle in 15 min early, and they got it in right away. During my time here in KY, this will be my go to automotive shop!
Always a pleasant experience
These people are the best! The service was amazing and they had my car done the same day I brought it in, even though they told me their schedule was full. The service was fast, friendly, and unbeatable. So reasonably priced and they called me as soon as my car was ready to be picked up! I love these guys!
Best customer service I’ve had ! He was soo nice ! Helped me figure out what was wrong with my car and got me a really good price ! I went to 3 other shops trying to charge me over 1000 dollars ! He even had one of his workers drop me off at home and pick me up to get my car when it was ready!
This is the friendliest and most dependable mechanic shop in town!
Great services, prices and people. Will definitely be back again. They really care about their customers and getting the problem solved.I highly recommend this place!! I give them 5 stars. :)
Friendly service. One of their techs was able to remotely walk through troubleshoot my power windows until I found the problem which I repaired. These guys will grow in popularity through referral because they can fix anything and do it honestly without upselling, and can even show the customer whats going on in person or by video & photos. Its honestly a Joy to go here!
Excellence at its finest! Top notch service. Best place in town!
I would recommend anyone to Joy automotive. When I went in for an oil change and Bill was sitting at the desk it was honestly a sign of relief. He has always been so honest. I took my mom to Joy for a slit in her tire, although Joy didn’t have her tire size in stock, Bill went above and beyond to find someone local who could help. They deserve 10 stars. I will definitely be back.
Always honest great prices my husband was deployed and the owner communicated with my husband about everything they also fix on all our children vehicles as well great customer service we need more honest mechanics like this in the world
This place is great the guys working on the vehicles know what they are doing. I would not take my vehicles anywhere else the work done here is 100% quality and professional.
Bill was absolutely great with us. Kept us informed of price and work. Had our car ready to go in less than 24 hours. Will absolutely be back.
I had called both big O tires to setup up a appointment. Radcliff big O was very rude on the phone so I had called E towns Big O to setup something! so I drove up to E town but was rushing cuz I had a appointment up in Louisville children’s hospital and was running late not long after I had left they called saying they couldn’t do it!!! I looked and looked for another place that could get my alignment done by then end of today and stoped by Joys automotive to give it one last shot and BILL!!!! Bill came out with outstanding customer service and now there working my truck!!! Thank you bill and the guys in JOY AUTOMOTIVE!!!!
These are such wonderful people. They genuinely care about the customer! I have every confidence in their honesty.I will always bring my car to them.
Great service and price.
Great the repaired my granddaughters oil leak,changed spark plugs.Its a Minnie Copper.
Gotta love Joe.
I called,he asked if I was stuck and I said I could get their,so when I show up I let him know whats wrong and just chill with the coffee,awesome people the BEST in kentucky😁😁😁😁
This place is friendly, knowledgeable, and courteous. And they wont rip you off
The customer service in this business was exceptional. Bill, the manager, worked with me to help get a credit to pay for the problems with my car. He walked me through the steps of the application. And then he had one of his technicians Scott take me to Wal-Mart to get the prepaid Visa card I needed for the initial payment.I would greatly recommend Bill at Joy Automotive for all your car needs. I had a great experience.
This place is outstanding with the best customer service I’ve seen to date. They were able to fix the issue with my vehicle and I didn’t have to pay an arm and a leg to do so.
Best deal on brakes and rotors by far. Was really impressed. Even told me about two open recalls on my car that I can get fixed for free at the dealership. Will definitely go back and highly recommend. #choosejoy
Medium car repair and out in less than 2 hours. Very friendly and good service.
Great place, hard to find a trust worthy mechanic now days but this is your place. They definitely go above and beyond for their customers. Very clean waiting room and friendly service.
Bill is the owner/manager and is willing to help and fix all auto situations
Such great customer service. Very nice people, went above and beyond to make sure I was taken care of! Thanks so much!
Professional, Polite, Knowledgeable, Reasonable Pricing. Easy to get to their location.Reception and Shop CLEAN. AMAZING.
Fabulous! Drove down from Louisville because of a Groupon for an oil change. Plan to come again for other automotive repairs. Good Christian businessmen should be supported!!!
Great customer service, fast service and they show true concern for the customer. Prices are good as well.
U welcome anytime yall r good ppls
Great place to do business with! Fast and professional, cant go wrong. Will gladly do business with Joy automotive again.
They were awesome, took care of my sons car while he was home for Christmas. Very clean, friendly, professionals. Only place we will be taking our vehicles.
Excellent service at a great price
Very good service.Only given four stars cause I only got an oil change.
Awesome service!!! Very upfront and transparent.... Highly recommend...
An amazing place to go. There wonderful people.
Very nice ppl and oil changed in no time
Is this customer service very curious love the atmosphere is very friendly with recommend them anytime
Went today for an oil change was so happy to see Bill there he is so honest and a pleasure to do business with So glad he is back he has a customer for life
These guys have helped every vehicle we ownGreat service and good pricing. Highly recommended!
These guys go out of their way...the work is guaranteed...and they will help u finance...if u qualify...my credit is bad...and I qualified... definitely recommend these guys😊
Ever since they opened in Radcliff, Chris has been such a essing to my family and our cars.
Great guys. Took my Nissan Murano and within 30 minutes fixed a problem that Nissan auto Services missed.
Very nice employee and fair price.
Great service great prices we will be back
Professional caring compassionate
Nice place great service will be back
Very clean shop, fantastic customer service!
Good, honest people. Experienced mechanics.
Bill and Gabe tackled 2 difficult electrical problems on my Ford. I followed them from another auto center. I recommend Joy Automotive for all of your car needs.
The was done quick and are very nice
Bill and Randi are awesome.
Super friendly and knowledgeable.
Great service.
Fast, friendly honest service with a smile!
Great service
Amazing