Great place to find resources and help if all kind ...

I used to love to stop at the Workforce Development to find resources available in Racine County to share w family and clients when I was working in Home Health. They have changed so much since COVID. I was in the area so I stopped in the other day. The doors are locked to the computer room.(semi understandble w COVID precautions). The infomationalpamphlets I would pick up in the past are no longer available per the receptionist were excellent but the person behind the desk didnt know what I was talking about. There is minimal information (25% less than last time I was there). They do has a list of all the temp agencies and 3 different lists of jobs available in Racine County.I asked about classes. The person just looked at me like I was an oddball. Example of classes they used to offer-Using Excel/Microsft Word, Interview/ Resume Preparation, Dressing for Success, Effective Communication.I hope they will go back to how they used to be. I think it is not fair to those who are homeless as they may not have a phone, internet, computer or printer. I have attached one of the useful pamphlets I foundAlso, the have a Police Officer there was more so intimidating than friendly. I have heard many homeless ppl used to hang out there as the homeless shelter has ppl leave for X at of hours a dayPlease do not interperate this review as completely negative. Many place are changing. Racines services are much better than Milwaukee. I reccomend calling them and talking to someone who is a specialist. They are very knowledgeable and will hopefully help you.

The staff was a big help. Not too busy to assist you.

They made everything I needed very quick and easy and the staff was very friendly!

Very helpful ☺️

The young lady at the desk was very help full.I needed to fax some papers 13 papers to be exact I was very grateful.

Staff are professional and helpful

Work force is a great place to look for a job, they have immense source for job seeking. The workers are generally nice. One person i would personally refer is Sean, i did not get the last name but he works in the job office part. He is extremely helpful and professional, a great attitude. I’m almost thinking he’s too good for that place !

The coffee shop is great in the first floor lobby. The information desk staff when I go in to get coffee always whether its the police officer or the person behind the desk greet you with a nice smile and can I help you. It is a much better place than the past welfare office and unemployment office of Racine County; it projects a more positive picture to whatever you go into the building for.

Needed help with my claim

Only some services are available inside but mostly its calling.

I tried to call and talk to somebody concerning employment. The recording said my call was not valid. Poor customer service. Now I will have to catch a bus to get my questions answered.

Rude asl nobody wants to do the job they get paid for I asked for a supervisor and Im still waiting luckily I have time so they will be seeing and hearing me come next week tuesday😘

Public facilities need help updating hours of operation. Hiring?

Great place for resources

People helping people....a profound help to the citizens of Wisconsin

The workers there didn’t seem like they wanted to help me at all

They never answer the phones my case worker lost my files so Im losing my daycare!. How do they expect everyone who needs help tondo what they are suppose to when they cant even do their jobs right!.! Something needs to be done at this place

My whole family goes its pretty helpful

I called and pressed 4 when instructed. I was then told that my selection was not valid. Phone systems are awful. They dont pick up the phone.

The Workforce Development Center