Very professional. My truck broke down 4hours from where Im from and these guys were very understanding about me needing it looked at the soonest the could get to it. They did say it would be a few days before they could and managed to squeeze it in the following day. Although my end result of my engine were not good at no fault of them, they were very upfront about my options and in no way tried to push me into something that would make them a lot of money. I was very happy dealing with this service center. Thank you
Good discussion of options for my new tiresDropped car off, paid CC by phone & picked up after work hours. Easy Peasy. Ready for the WI winter roads
After a competitor down the road said it would take several hours to get us in to change a flat tire and recommended us to rent a car, I was able to get in at Richlonns. Tony and Todd took care of us. We were traveling from out of town and could not have appreciated the fast and friendly service we received!! THANK YOU!!!
Richlonn’s was great! I rarely respond to requests for recommendations, and even more rare to do it publicly, but my positive experience with Richlonn’s today earned it.Summary, got a metal screw in my tire, Richlonn’s fixed the tire before noon, then installed it, replacing my spare, put the caps back on, put the spare back, reset the tire warning indicator. All for a very reasonable price.Impressive operation, you have earned my future business.
Great service. Needed my car done the same day and I brought it in last minute and they got it done. Great place. I highly recommend them!
Great Team. Great work. Fast and Friendly.
The service was great. They helped me with every thing I needed and even exceeded my expectations. Thank all of them for a great job.
Outstanding service. Came in for a price on 4 tires and they explained the total price perfectly. No hidden charges. I set an appointment and they gave me an estimated time of completion and they were right on the money. Everyone was very friendly. Will definitely be back.
Have had great service at Richlonns in RacineThey have good communication and keep me informed of added charges needed.
Richlonn’s Goodyear service is the best. Both my vehicles are taken care of by a professional staff at a reasonable price. If you live in the Racine area, this is the place to have your vehicle serviced.
They do quality work. theyre honest and upfront about prices and they have no qualms about guarantees.. very nice place to do business with.
Excellent overall visit. On time, quality service and products. Everything delivered as expected
Richlonn’s Racine did a great job with my new tires. They were fast and thorough.
I came in with a damaged trailer wheel/tire assembly. An employer came out to my truck and took it into the shop. The new tire was delivered as promised, and the same guy loaded it into the truck. All around, a great experience!
I stopped in to get a estimate on 4 tires. Just like last time they where either the same price or just a little higher. For a much better tire and there tire installation package. I didnt have an appointment. But he said if I had some time they could fit me in between appointments. It might take about an hour to an hour & a half. I said thats fine go ahead with it. Just over an hour later it was done.
Love them! ALWAYS Great customer service.
I had a bit of an emergency, a flat tire and a day full of plans. My volkswagon was towed, I made contact with Matt and he would return my call when the car arrives on the tow truck. Mike called me back a moment later as the car got there. We talked about all my tires, time for a new set. Mike lined me up and the best part, the tires were in stock. 2 hours later, I was picking up my vehicle with new tires, a 10% for AAA and a $50.00 rebate. Im very happy about the purchase and thier service.
I went to Richlonn’s in Racine for my regular oil change and tire rotation. Great service, as usual! All the guys are very friendly and helpful. I’ve been going here for many, many years and would recommend them to everyone!
Very good turn around time and price. Also a good notification of a problem to be repaired. Thanks!!
Took my 1937 Packard in for a front end alignment, not the usual car a shop would see. Rick did a great job on the alignment and also explained some of the other things the car was going need. It’s really nice to have the car go down the road in a straight line😀.I would definitely recommend them to a friend.
Great service. Mike was able to get me scheduled for tire replacement within 48 hours of my request. Very friendly team
Always buy my tires here. Had a puncture Friday as leaving for vacation. They got it fixed and got me back on the road. No charge with included road hazard. Service is part of the purchase...
Quick and courteous. Good work. Never any issues.
Able to get 2 tires replaced without an appointment. They advised me about tire tread and offered options. Friendly and efficient.
The guys at Richlonns are quick, and very knowledgeable. I can’t think of a better tire place
Showed up an hour early and they fit me right in.Extremely professional and reasonable. Highly recommend.
I have been going here for car service repairs and oil changes for years now. When I called recently to up my appointment date due to the concern of my repair Brian was very accommodating and was able to get my car in right away. Thank you!! Everyone is always professional and service prices are reasonable!
I was VERY disappointed and will NEVER return. For a simple task they quoted an extremely high price and I couldn’t believe the audacity to even try to convince me otherwise!I would nor could, trust them any longer.Convinced they will never get my business nor recommendation again.
Prompt service - 4 tire replacement without an appointment within an hour
Excellent customer service and knowledgeable about services they provide I would recommend them.
Excellent, courteous service. Highly recommend. Extremely professional company
The staff was very helpful and courteous. The repairs on my car were done promptly. Very professional staff.
Been a customer for years. Customer service is A+. Brian V. does a superior job taking care of customers concerns & questions. Vehicle service is top notch.
Quick turnaround time, quality work, friendly/helpful staff. Would recommend.
Starter went out on truck while my wife was driving. Dropped it off Sunday, done on Monday. Always great service and reasonable rates...
We called and they got us in within a half an hour and were very thorough and showing us the problems and explaining the costs I will be returning here!!
All the employees I talked to were really nice and accommodating to my schedule and were willing to give me an honest opinion of what they thought was going on.
Found the issue. Corrected it and all done in a very timely manner. Thanks
Good service, they found a screw in my tire and patched it up. I was in and out within 30 minutes. What I appreciated the most was that they told me what was found, as well as where it was. Also topped all my tires off. I recommend them for your tire needs!
Great customer service! A friend recommended Richlonn’s tire to me two years ago and I used their services ever since.
After finding a flat tire this morning, I contacted Richlonn for help. Very helpful and efficient and now I have four new tires to be safe. Thank you.
As usual, Richlonn was efficient, professional, on time, and polite. It just doesnt get any better than that. AND, their prices are lower than any dealers service department. I highly recommend them.
Ive taken my car here several times now and the mechanics have always been super helpful! I would absolutely recommend this location!
Ive used them for a high quality tire replacement I havent been let down yet been going there 15 years.
Great Team. Great Service. Fast and Friendly.
Brian and his team are honest, knowledgeable, and always willing to go the extra mile.
The service was promptly completed and I have no complaints.
Left work to find my 2 month old tire was flat. Limped to a gas station, aired it up, went straight to Richlonn, dropped it off Thursday evening, got it back Friday morning, no charge as it was repairable and I bought it there
Nice people. I had my car aligned and they did a great job.
Always do a great job, great tires.
Richlonn’s is always there when we need them. They service all four of our vehicles and keep them in the best shape possible. They do great, quality work and always back it up if anything goes wrong. They are polite, friendly, and quick. We only go to Richlonns!
Very friendly, very prompt and no problems with their work. except they occasionally forget to turn off the need oil change icon.
Went there for an oil change and tire repair. They claimed that the tire could not be repaired due to the nail being close to the edge. Tried to sell me a new tire for 180.00. Hahahah. Nope. Paid 75.00 for an oil change and their competitor down the road fixed the tire no issue. First and last time customer.
Do not go here! I have been a loyal customer for about 4 years and have 3 vehicles serviced with brand new tires. But this last visit was the worse. I was insulted multiple times and degraded as a customer for having and IID in my vehicle. I will never be returning here. Also I suggest you do the same unless you want to support a business that only cares about certain customers and not all of them.
Great service. Fast. Always exceeds expectations. Reasonable. And understanding.
Friendly, knowledgeable service crew who keep you updated on the progress of the work theyre doing on your vehicle. Highly recommend.
Service was fast and professional. The Racine location is usually booked out, so be sure to schedule an appointment ahead of your maintenance due date.
Had car trouble and had to have it towed. Richlons was able to take my car early afternoon and had diagnosis within an hour. Fixed and ready to go early the next day. Thank you!
I have recently noticed that after I had three of my tires replaced none of the tire valve caps that were originally on my tires were put on the newer tires. I know that this isnt necessarily a performance or safety issue, but it is a little bit annoying to have mix & match valve caps when they all originally matched prior to having the tires replaced.
A few months after having my oil changed my car started to leak oil. I brought it back in to be checked. They found the drain plug gasket was damaged. They replaced the gasket, topped off the oil and I was on my way well under 1/2 hour.
The service @ this location is A+.....The Managers @ the desk are friendly & professional & the mechanics are excellent...Always look forward to doing business with this staff in Racine, Wi
Very knowledgeable and courteous definitely will go there for all my car maintenance needs
Bought 4 new tires great deal during the alinement they found and corrected the problem s. I would recommend them to anyone
They were the only tire place close by to have the tire I needed. They replaced my tire, did an oil change, and ordered another matching tire for the other side.all for $40 less than a competitor I was going to use.
No opening but if I could leave the truck well get it fixed. 45 minutes later the repair was finished. All tires checked, air reset in all four tires & road hazard warranty means zero cost.Thanks
None of the other tire places could get me in or give me an estimate of their wait times in the area. I was able to call this tire shop, bring my car in, and get a new tire in about 40 minutes. The staff was so so helpful and friendly, and it really saved me being able to get a new tire so quickly.
Great service they ordered the tire and had it done in 2 hours
They do excellent work and take good care of their customers. I would highly recommend them.
Always friendly and they get the job done.
Great service, clean store/waiting area. The service was a bit quicker than quoted, and very thorough.
Edit: I unfortunately cant recall the names of who you had working Saturday 11/28/2020, but they really deserve some recognition for their hard work.The people here very friendly and professional. I had gotten a flat tire this morning (most likely running over a nail or some other road debris on the interstate) after a 12-hour overnight shift. Id already swapped over to my spare tire, and despite being busy and fairly booked today they were willing to let me drop off the tire for them to check and see if it was patchable between appointments while I went home to try to sleep. It turns out they had time to check right when I got there and were quickly able to determine that a patch was not going to work. I only needed a single tire since the damaged tire was part of a pair that had been replaced about a year and a half ago, and though they could have easily pressured me into replacing the pair in my lack of sleep, they didnt even try. They also were able to squeeze me in to get on the replacement tire right away despite all the appointments they had too. I would highly recommend this shop for any tire needs, and thank you all for your patience with my sleep deprived self this morning.
Great service. Tony was so kind and very helpful :)
Tony was very knowledgeable and spent a lot of time helping to find a tire.
Excellent service with helpful, friendly and professional staff and great prices!
Friendly, knowledgeable. Will definitely return
Excellent service, they really value customers needing service to vehicles by scheduling when ever they can.
Excellent place to get work done, professional workers here and very good service
Very friendly staff that always provides professional service.
The team at Richlonn tire and Service Center in Racine are straight shoots and treat there customers with respect.
Very good service
Mike was fast and the job was done just like he said!
Very personable. Always a great place to visit.
Quick, professional service! The best!
Got 2 flat tires going home from work at night. Took it to Richlonn and called right away in the morning to get it fixed. Not only did they manage to fit it the same day, but they did it in a few hours. Really good place. Very professional over the phone and in person.
Been there a few times, always treated well and job done right. Brian is an all-star! Thanks.
Everyone I talked with was wonderful! Brian was courteous and concise on what was going on with my vehicle. Rick came out to the vehicle and explained all the work he did and what could happen next. Excellent customer service. The only reason for the 4 instead of 5 stars is the amount of time I had to wait for my vehicle to be worked on...I knew there was a wait and they were accurate in the estimated time in which they could get to it. I’m guessing their great customer service and knowledgeable mechanics are the reason for the wait, so you can’t really knock them too much on that...Thanks for the great experience!
The staff was very nice and knowledgeable and do quality work. I recommend this place, they were also very helpful when i called on the phone and explained all the prices and options to me in a way i could understand. You want a company company that knows what they are doing come here!!!
Always great service!
Very professional and polite
The staff is very friendly and considerate. I have been here for engine sensor repairs and new tires. The vehicle is always as clean as it was at drop off and if they come across any unknown issues, they really do their best at minimizing the cost. I would highly recommend this shop for any and all repairs!
Quick service, thorough explanation of what was needed!
Tire went flat, turns out I picked up a screw. They took me quickly, the repair was done quickly, and I was on my way. Good service and reliable. I have been going to Richlonns for a number of years. Trustworthy and fair, competitive prices.
They spent over an hour just to get my tires off due to incorrectly torqued lug nuts. Never complained or lectured. Above and beyond!
Great place I dont have much time in my busy schedule needed some tires quickly they had me in and out within an hour. I definitely recommend this place for your auto needs
We had a great experience with Richlonns! We brought a tire in for a patch on Sat morning at 8:00, went out for breakfast and got a call letting us know the tire was ready just as we left the restaurant at 9:15. Great service!
Was in and out within 30 minutes with 4 new tires installed, and without an appointment.
Honest, knowledgeable, personable the staff and service at Richlonn’s is delivered with positive approach and results.From our old Mercedes running on bio-diesel to my little Beetle, there is no where else have I the confidence and trust with my vehicles.A longtime customer and a fan of all the employees!
Excellent service.
Great place and great crew! Ive been going here for years for tires and I will say that the crew here really takes care of you. After visiting other tire stores before and getting not so good service or quality, I was relieved when I walked into Richlonns and was treated more as a new friend than just a customer. I had excellent service and they will give you an honest opinion on what is needed on your vehicle.