First time visiting for a brow wax. Very easy and convenient to make appointment. Quick and eas check in and out process. Brows turned out amazing.
The ladies are always super nice. They listen to you, and make appropriate suggestions for what you need. Also very good about explaining the process as they are doing it. Very clean and friendly!
It was my first time going to Waxing the City and I saw Amanda. She was awesome! She did a fantastic job on my eyebrows and she was so kind! I will definitely be going back the next time I need my brows done.
I had my first appt with Ashley today and she was wonderful. She was punctual, professional and friendly. She did a great job and made me feel completely at ease. Will absolutely be a returning customer!
It was my first time having my eyebrows done here. Hailey did a fabulous job with my brows. I felt like a new person! Very clean store with additional grooming items and candles for sale. Will go back again.
Waxing the city is WAY more than a 10$ wax!! They only hire educated professional estheticians. This is a studio dedicated to the art of waxing. Waxing is a lifestyle not a one and done. They took the time to explain in all honesty how to prepare for my first wax and how to take care of my self after my service as well. I highly recommend Waxing the city!!
My boyfriend and I went in for our first waxes today. He had Ashley and I had Charlotte. Both of them were very professional, personable, and great at explaining the process and after care for our waxes. Charlotte did a great job on my eyebrows as well. We will be going back next month!
Nice friendly and super helpful staff. Very clean and organized!
Love this place! Prices are great and processes is always smoother than a babys bottom 😂. I wont go anywhere else.
Amanda never fails! i’ve been here multiple times and have always been satisfied with the finished result. they always fix things i point out, this is my go-to brow place:)
Amanda is hands down the best wax I have ever had. Shes so fun to talk to too
Best brow wax Ive ever received. Great wax product; no redness. Professional, friendly, cost effective. I will be back!
I would give it 0 stars if I could. I’ve been waxing regularly for over 3 years and have gone to Waxing the City in other states. I recently moved and tried this location and it was literally the worst wax I’ve gotten in my life. The service was extremely bad and I was picking wax off for days. The person also spent the whole session talking poorly about other customers. They sent me a survey after my visit so I explained how poor my experience was there first instead of posting publicly and heard nothing back... Very poor experience and terrible customer service. I will not be going back.
I went here recently, best eye brow and lip wax ever!!! Great customer service and love the area of this place location. Tons to do. Loveeee it
Professional and careful service! Alex was wonderful and she understood exactly how to perform a brow cleanup. Their facility is great too!
I’ve been getting Brazilians from Amanda for a couple of months now. She makes a seemingly awkward experience very normal and relaxing! I was so scared my first time but she really made me comfortable and the wax was WELL worth it. Also she does a great job! Very thorough with aftercare as well.Thank you Amanda for your excellent customer service & always being so fun to chat with! See you next time :)
Showed up stood in the lobby for 15 minutes no one was there. Heard people laughing in a room right beside the desk, even called to see if they would come out and nothing.
Cute and clean parlor, professional services and the job was well done
I’ve been to this facility quite a few times for several different types of waxes and I have no complaints in terms of wax service. What I do have a problem with is the receptionist that I just met with the fake eyelashes, blue eyes, and blonde hair. She is RUDE. I mean going to sephora or Mac without makeup type rude. I asked her several questions about different services and she would literally not look at me, just kept staring at her computer screen and kept her answers short leaving me having to ask her more. She also knew my wax lady was running 22 minutes late and didn’t update me AT ALL. Just kept browsing the internet, texting on her phone etc. I’m not used to this kind of service here.
Huge shout out to Ashley at Waxing the City! She was friendly and accommodating. Not only did she was my Oscar the Grouch eyebrows to perfection but when she heard me say that I had thought about doing a chin wax, she didnt skip a beat and said we have plenty of time to do that too if you want!. All of the staff was friendly and the atmosphere there is wonderful. I will definitely be going back for my next waxing!Plus 50% off your first waxing!!!
I love this place! Kelsey is so great! She is very upbeat, and does exactly what I need. I have been threading for about 5 years now, and just went back to waxing. I am so happy I chose here to do it! I recommend Kelsey. She takes the time to know exactly what you are looking for! I go about every 2 weeks, and it is worth it!
Katarina is amazing! She does exactly what you tell her and gives great tips! The entire staff is always nice and professional. The entire place is clean and well kept. I made the switch here 5 months ago and I will never go anywhere else!
Long time customer. I love how Wax in the city will text me and work with me to confirm or change my appointment time. Ekaterina is professional, thorough does a great job every time I visit. Thanks you!
I recently went here as a first time customer and saw Kelly for a Brazilian. I have nothing but nice things to say about her. Kelly answered every question I had and made the process so easy as these are never fun. She always recommend an amazing exfoliate scrub and I’ve been getting so many compliments on smelling so good. I will definitely be back to see her soon.
Amazing service. Loved everything I got.
The first time that I went to Wax the City was the first time that I had gotten a Brazilian. The staff was friendly and professional.I went there 3 times and was always a little upset that I would still have hair that they missed and broken pieces, I would point them out and they would tell me to be patient and it would start all coming out the more I went. I would get so frustrated that I would go home and try to pluck the left over pieces which was difficult. For $70 you would imagine they could do it.Since then I have switched to another salon and they are absolutely amazing. She gets down there and removes EVERY PIECE OF HAIR. Using magnification, a special light, and her skills for a great experience. And guess what? It is the same cost for a much better and more thorough service.I’ll never got back.
Sophie is amazing! She is friendly and professional. The studio is always clean and comfortable. I havent had to shave my legs in nearly a year and my brows look great. I recommend her to everyone.
It was really an awesome experience, I had a great person, her name was Katarina, and Id recommend her for anyone going in for the first time. Also they have a wonderful deal for half off for your first time. Go to their website to learn more, and Id recommend it! Had a great experience.
Lauren is AMAZING! She has such a fun personality and does a fantastic job! Go see her and you won’t regret it.
Had a great experience. Much less pain and far better customer service that the Korean nail shops. Had my brows done and booked a 5 week redo. I appreciate the gentle nature and professionalism of Ashley.
Ive been going to ashley and Im always so happy with my eyebrows. Shes a great person to talk to and she is really good at what she does.
This was my first time here and I loved it. Clean and staff was friendly. Sophie did my Brazilian and it was literally painless! She’s thorough and did an amazing job. It’s a little out of the way but it’s definately worth the drive!
Kelsey is amazing! I am always so happy with her work, she is truly a brow master! Since coming to her for a brow wax and tint I have received so many compliments on my eyebrows. Definitely continuing this service as part of my beauty regimen!
Amazing employees fun and friendly.
Ashley has been my waxer for about a year now! 100% amazing, sweet, and down to earth. Its like i am going to a self-care session. Thanks for being rad!
Ashley is amazing. Im totally new to the area and Im so happy to have a place so welcoming so close to home. 100% would reccomend
I’ve been seeing Sophie at waxing the city for almost a year now & my brows have never looked better. I love how they use a hard wax which is far less painful then strips. Sophie waxes my brows and recently found the perfect brown tint to apply afterwards, saving me mucho time doing my make up in the morning! The rooms are clean and the atmosphere is top notch. I highly recommend Sophie at waxing the city!
Everyone was friendly and comforting! I liked how welcoming it was and the service was great!!
Keren was amazing. I hadn’t had a Brazilian wax in so long and to top it off I’m pregnant, which makes things more uncomfortable. She made me so comfortable, took her time and even made sure she got me an aftercare product that was safe for baby. I will be going back for sure!
I had such a good experience! The girl who did my brows was amazing and really took her time with me.. loved my experience and will be back! :)
Absolutely pleasant experience! Clean and neat facility! Great staff, Ashley was awesome!!! Quick and painless. Ill definitely be back!
Very happy with the service. It was my first visit. I did not feel any pain compared to my previous experiences. Sophia is amazing.
Keren has given me so much confidence back in my brows and lashes and I will always be grateful to her for that. Every visit I had with her she made me feel special and like she truly cared. I have been to a dozen different brow experts and Keren has put them all to shame! I always look forward to seeing her!
Sophie was AMAZING! She was able to hold a conversation to help distract me through some of the more painful parts of the Brazillian. She was always making sure that the temperature of the wax wasnt too hot, especially as we started to remove hair. She also gave me some samples just in case I have any ingrown hairs. I HIGHLY SUGGEST THIS PLACE AND ESPECIALLY SOPHIE!! Use my name when they ask how you heard about them and get 50% off your first visit on any wax!
I got waxed opening week! Perfect location, very hip and modern studio, down to earth and personable staff. Great experience! If you are someone who gets waxed or want to try it for the first time-- this is the place to be!
Wow. My first time there today. I booked an appt online with ease. I work in the OR and the nape of my neck the hair grows weird there for me so I had it waxed off. It didnt hurt Kelsey was amazing and would make sure I was doing well. After the neck I had her do my brows! She did more than a wonderful job, I now have Instagram brows that compliment my face! I will be back! Also for a first time customer you get 50% off!
Sophie is friendly, professional, and so talented! She makes waxing a breeze, and you always leave feeling smooth and happy!
I called to have my daughters first brow waxing done and Rachel and Amanda were amazing! We will be back for sure!
I really love this place. Roxanne does a great job and is so kind and keeps you talking and distracted through the wax. 😀😀
This place is the best! Ive been to several other places... however, Roxie, my Esthetician/Cerologist was amazing! I plan to return the duration we are in the area!!! Highly recommend!🌺
This place is amazing. I highly recommend come by here. Outstanding service
While not the most pleasant thing to do it was a pleasant experience the staff was wonderful!
Love this establishment. The owner is fabulous and her team are knowledgeable and sweet. Highly recommend.
This place is amazing! They are so patient and kind and give you treatment like your a queen they really know how to listen to you and give great customer service and provide excellent services!
This place is amazing an absolute must if you want good waxing
Very well done but quite pricey, not somewhere I want to go every week.
I have really blonde, fine eyebrows and Sophie has been making them look fantastic! She waxed AND tints them and always goes above and beyond to work around my crazy schedule!
Kelsey does such a wonderful job everytime I go in. She is professional, kind, fun, thorough, and just all around great at her job.
Just wouldn’t recommend.Owner is very snooty. She has been through multiple employees, makes you wonder why. Too expensive.Overall no thank you
Ashley is dependable and consistent in her services.
Loved this place! So clean!!! Friendly and welcoming!! Definitely will be a return and regular customer!
Quick to get appointment, place appeared clean
Roxy is excellent!!! And all the staff is really nice.
Very pricey but absolutely love Karen!
Finally someone who does exactly what I ask for! This place is amazing!
Excellent friendly staff and wax they uses is the best!
Excellent service. Knowledgeable, friendly, and the right energy
Dont know never been there and actually never heard of the place
Lovely.
Amanda is the BEST!
I have consistently great experiences and my brows have never looked better!
Nice people, clean and comfortable establishment
Amanda is the best
Great place
Great staff!!!