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PNW Towing & Recovery
14621 129th Ave E, Puyallup, WA 98374, United States
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PNW Towing & Recovery

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Do
Review №1

Its the middle of the night. Your car is on the fritz and wont start. Youve called all your friends, your friends friends, and like 99% of the towing places within 30 miles. Everyone is either busy or cant do it. You sit on the curb and sigh to yourself, because nothing is going right tonight. Its getting cold, you think about abandoning your car just to get an Uber home. In a last ditch attempt, you search for towing companies again, just in case you missed one. Turns out, you did. It was PNW Towing and Recovery. But you think to yourself Probably busy like the rest. Already giving up, you call anyways. The line is busy. You put your phone away, depressed. But then your phone lights up. You got a text message. Its PNW Towing and Recovery! He says hes currently on a job, but will try to get to you in an hour. Excitedly, you tell him where you are and what kind of car you have. He doesnt arrive in an hour... He arrives in only 30 minutes! Super professional, super polite, and has great rates, PNW Towing and Recovery did a 10/10 job and I know who Im calling if Im ever in this situation again.

Ha
Review №2

I am thankful for the last minute tow on our family 2001 Dodge Ram 1500 Truck.

Ju
Review №3

Great communication! Got on the truck quickly and efficiently! 10/10 would recommend!

En
Review №4

Fast, professional and best price I found!! Will definitely be using PNW for all future towing needs!!

Mi
Review №5

Three different tow trucks were dispatched to tow our truck. None said they could tow our truck because it was too big. When I contacted PNW towing they promptly contacted me, were very informative, and the best costumer service we have ever experienced.

Va
Review №6

This company saved my day. Rj was so awesome a d came as soon as he could. I will recommend this company y to other people. Thank you RJ for helping me!

Ma
Review №7

This is the best towing company I have used since I moved here! PNW Towing were on time, professional and reasonably priced! I would definitely recommend them for your towing needs.

Er
Review №8

PNW Towing was prompt, professional and a great price! I will definitely be using PNW for all my towing needs and I will recommend them to everyone I know.

Da
Review №9

They were so fast with helping me get my car towed to the mechanics, and very friendly!! I know exactly who Im calling if Im ever in need again, just great customer service all around and a very reasonable price.

Ki
Review №10

RJ was right on time! Very professional and courteous. Had my Harley towed and treated her like it was his own! Awesome experience.

ab
Review №11

I could not have asked for better service from R.J. who went above and beyond to help me with my problem.Stranded on a mountainside resort because of a flat, and a major distance away from the nearest city, he showed up at the break of dawn to load my Mercedes-Benz onto his truck. I understand this was particularly cumbersome, given that I did not leave my keys over night at the resort, and I was 100 miles away from the vehicle, back at home.When he found out my situation, he troubleshot with me over the phone. After finding out that I didn’t have a means to get to the dealership, he generously offered to come up further north to pick me up at my home with the keys. This cost him an extra hour of his own time, that he so kindly offered.On the drive over, we had the most friendly and engaging conversation about family and hobbies; what a great personality!What I have shared above are just words, and this Google Review can’t fully share how appreciative I am of R.J’s help, but it’s the least I can do to express my gratitude.

Ne
Review №12

He was quick and professional. Appreciate your business

Je
Review №13

Didn’t catch his name, but the driver was polite and courteous. Made the stressful situation less so. Wouldn’t hesitate to use again if I ever need another tow.

Ia
Review №14

Fast and friendly service, wish I had called these guys sooner. Motorcycle broke down on my way home from work, the tow company setup by my insurance’s roadside service had me sitting on the side of the road for almost three hours with another estimated hour and a half wait before they could get someone to me. I called PNW Towing and he got to me in less than 30 minutes. Not that anyone should ever hope to be in a situation where you need a tow truck, should you find yourself in one definitely give these guys a call.

Pa
Review №15

RJ was an awesome driver. Showed up within the eta that was given. Very professional. Will use again

Be
Review №16

So RJ is picking up my car now, but the communication between he and I has been great. Prompt responses and he said 10 AM and he was there by then. Im totally impressed.Just had another vehicle towed yesterday and cant say enough good things. RJ said 20 minutes and thats what it was.Got my truck to the shop in good time.Hes prompt and professional.Definitely the guy to call.Thanks again!!

da
Review №17

This is the best tow service I have ever used. They are fast, courteous and take good care of your vehicle. This was a better experience I could have hoped for.

Do
Review №18

Very courteous on the phone. Fast and excellent service. I will be using their services again. I highly recommend them. Thank you RJ for your help today.

Pa
Review №19

Great Service! Very quick an efficient. Will definitely be using them again for future road side assistance.

co
Review №20

Was a great experience, driver RJ was quick, communicative, and professional. Will definitely be calling PNW Towing next time I need a tow.

Br
Review №21

RJ was so kind and professional, and gave us a realistic quote from the get go. He was quick to respond, very reliable. Highly recommend!

Aa
Review №22

Quick and professional service, got my truck out of a difficult place would definitely recommend

Je
Review №23

They were great...responsive, quick, and no hassle !!

Li
Review №24

Great service, reliable, and friendly. My car broke down driving home late at night while in an unfamiliar town. This was the first towing company to pop up in my Google results. Fast and reliable at a time I really needed it.I also used this service for scrapping my car, again fast and reliable.I hope my new car doesnt break down on me again, but if it does PNW Towing & Recovery will be who I call!

Un
Review №25

I texted to set up a next day appointment. 10 minutes early. Highly recommend

RR
Review №26

Best towing company in Puyallup area. They took a good care of our company vehicle 🚗 and with a very affordable price. Thanks

Ty
Review №27

Showed up very quickly and got me where I needed to be. Great conversation throughout the trip. Highly recommend.

Cu
Review №28

The driver is very friendly and professional. Thank you for saving my wife and me.

Ma
Review №29

Best tow service I have used quick. Efficent and careful with my vehicle. I will be using them from now on.

Sw
Review №30

140 am walmart near grahmThank you fast and friendly above expectation I needed a jump and gas from call to me on my way 25 min tops very quick response thanks again

tw
Review №31

Was vary fast and incredibly nice put my car where I wanted it in my drive way and was careful with my car

S
Review №32

What a life saver! Great response time and super nice! Thank you!

Sh
Review №33

I highly recommend pnw towing...largely in part of our towing driver Rj. From start to finish he was prompt...knowledgeable...friendly...professional!

To
Review №34

Quick to reply, got there early, and really excellent customer service!! Awesome experience

Jo
Review №35

Great service. The driver was very friendly and timely.

Ka
Review №36

After a quick phone call they showed up within 10 minutes, great service and very friendly. Will definitely use them again if needed in the future.

So
Review №37

Nice people.. arrived quick.. I would recommend these guys to anyone that tends to lock themselves out of their car🤦🏽‍♀️ Got my door open almost immediately

Ca
Review №38

Picked up a vehicle for me and brought it to my house. Prompt, professional, helpful. Thank you!

Ja
Review №39

I had a great experience with PNW Towing & Recovery. They arrived on time and handled my vehicle with care.

En
Review №40

What a wonderful expirence. Very nice and fast.

Ma
Review №41

This was a wonderful towing experience at a wonderful rate and mechanical advice. Will definetly be using this company any time I have any towing or mechanical needs. Fantastic service.

Ja
Review №42

Couldnt be happier with the customer service, responded right away and got my truck towed right when he was available. Would definitely recommend

Cr
Review №43

PNW towing is one of the best out there. I got stranded on the freeway and not only were they less inexpensive then the other places I called they were also very pleasant and professional. RJ came and rescued me within 20 mins... I recommend PNW to anyone needing towing services!!!

Ru
Review №44

Great service! Very helpful and came quick !

al
Review №45

I called them and got fast and friendly service they messaged right back wish I had called them for all my towing in the past I will be calling them for now on if I need any further towingThanks PNW towing sincerely you customer Albert

Ho
Review №46

Hope its a long time before I need roadside assistance again but this guy showed up within thirty minutes of my call on a Sunday, and got me back up and running for a lower price than the other places who were busy that morning. Five stars in case the big golden stars up above my review werent big enough.

Sa
Review №47

Dark night. Along busy highway. My knights in shining armour arrived quickly, changed a shredded tire and were polite, and awesome!!Thank you!! From: one old, tired, new widow.

Ni
Review №48

Very reliable and quick response. The guy that picked up my truck did a good job with no damage.

Al
Review №49

Nice job very fast and professional recommended

Mi
Review №50

Professional. Quick. Friendly. Gets the job done.

Pa
Review №51

Amazing customer service, awesome company.