They were very organized and detailed from the first call. We had a flooding situation with our AC. I was in a bit of panic when I called, the office patched me thru to a service man. He was able to insure that they would be out the following day. The office had someone available between 5-7 pm and that was during normal business hours and an extra service fee would not be charged. They called ahead of time, were extremely professional and polite, corrected the problem and were very reassuring. They are now our go to people. Thank You Executive Air.
James came by today to do regular maintenance. He asked me to watch him through the process so that I could learn and help to maintain the system. This was a valuable experience and one not provided previously. James is a great representative for Executive!
Quick service. Technician seemed knowledgeable and friendly.After scheduling, my friend told me his buddy works on ACs. Stuck with this company instead and the price for the service was at the lower end of what my buddys friend told me to expect. Couldnt be happier.
So I had an appointment last Tuesday from 4 to 6pm they never called or showed till 730 pm they would have never came unless I called...the technician was great idk whats going on in the office or management but fast forward to today I had to get repairs made so I set up an appointment for 4 to 6pm and they called and said they couldnt do it cause it was raining at the office..it never rained where the work was to be done another no call no show
I cant say enough good things about the Executive crew who installed my new Trane AC system. They showed up 15 minutes earlier than scheduled and had the new system up and running before the end of the day. They were very professional, well organized and worked well as a team.I highly recommend Executive for your AC installation.
Very friendly technician. Fast, responsive and careful. Air was running 3 hrs after I called with the fault. Condo barely got over 80 degrees while I waited
Service was excellent, Richard arrived on time, was very knowledgeable and explained the problem right away. I was very satisfied with his service. Will definitely recommend Executive Cooling to my neighbors and friends.
They were prompt and professional, and also did what they said they were going to do . Id recommend them to anyone.
Keith was very efficient and solved the problem quickly. Think ts was a misplaced wire. Felt sooooo good to have cool air running through the house again. Thank you and will definitely pass along your name if anyone needs a good a/c company.
What a Great company They had a technician Rich out to my house the same day I called. I received a text when Rich was on his way to my house with his name and approximate arrival time. Rich was able to fix the issue of the heat not turning off with a temporary fix and ordered a new control board and was installed a few days later. Although all the techs are great ask for Rich he is the best. With their prompt service, friendly and knowledgeable staff I will definitely be using them for all my HVAC needs.
The technician who service our air conditioning/heating system arrived promptly on time, was very knowledgeable and able to answer several questions that I had concerning the systems. He went about his job checking out both of the systems that are in my house. In addition he was very polite and restored everything to it’s original condition before he left, and all in all did a great job to my great satisfaction! I would highly recommend this company to anyone that might be interested. They’ve been providing service to me for approximately 10 years and during that. I am nothing but praise for the work they do.
Excellent customer service and prompt. Tech was knowledgeable and repaired quickly.
I’ve been using Executive even before I had my new unit installed in 2015. They have been nothing short of GREAT. They are professional, reasonable, never try to sell, are always courteous and on time. I am very satisfied with and highly recommend them.
Very professional. They were on time and very knowledgable. Excellent service. Very organized and efficient.
Joshua did a complete check up of our homes AC and couldn’t be more happier with his work. I have cold air again. Will used them for all future needs with my AC system.
Technician was focused and found the no cooling issue, performed six month service and was finished. Enjoyed his professionalism. ⭐️⭐️⭐️⭐️⭐️
OUTSTANDING service!! Have used Executive Heating and Cooling a couple of times now and they have ALWAYS been very responsive, EXTREMELY PROFESSIONAL and Friendly! I definitely recommend!! ⭐️⭐️⭐️⭐️⭐️
Executive heating and cooling were a great choice. Responded within 1 day and had my unit running within 15 minutes. Rich was very courteous, knowledgeable, and did an excellent job explaining the necessary repairs. I highly recommend Executive, and Rich in particular. Thanks!
Had Richard come out to check out our ac, wasnt blowing out cold air. Finds out that we need a fan motor. Which they can replace it for me first thing the next morning. Most businesses here, your lucky if you ever get a call back let along come to do your service the next day. Great service here.
My air conditioner failed so I contacted Executive for repair and ended up with a replacement. Fast service and quality installation without a hitch.
Really love their prompt service, friendly and knowledgeable technicians and very reasonable prices. Its very refreshing after bad experiences with other companies in our area. Really liked their technician James. He took time to explain how my sytem works and things I can do to keep it maintained. Betty was great getting me scheduled and getting my service earlier than I expected. GREAT experience all around. Thanks Executive!
The service technician came on time, was very knowledgeable. Told us about a UV light to prevent mold, mildew, etc. and we had him install it. He did so very efficiently.
Very prompt, responded right away when we called, had a tech out to the house within 30 minutes. He quickly diagnosed the problem, gave us several options, and even recommendations to improve system performance. Office was very courteous, kept us informed on status and within a few hours of receiving the part had a tech out to us and system up running better than before. Have used them several times and always had great service, would definitely recommend them!!
The moment I have feared for years. After putting it off as long as I could my 1998 Trane unit finally gave out. I contacted Joe at Executive Cooling and Heating and to my surprise he made it almost painless! In one day he had the best crew I have ever seen work together at my house and installed a New Trane unit. They replaced every component, line, thermostat and even made new duct work and the price was GREAT! Bryce was on the job and I have to say he is really on top of things. Not only did he check and double check everything but he explained everything to his crew as well ensuring they were all on the same page. After the install he came back just to make sure everything was doing well and be sure the job was ready for inspection.If you need AC repair or an entire replacement just call these guys. Dont waste your time trying to save a dollar! The name Trane speaks for itself but you definitely want the right guys on the job to do the install! Thanks again guys!!
I had a new heating and air system installed by David and Ryan both young men were very professional and polite. Once they completed the install they cleans up, and there were no signs that they had just completed a install. David helped me set the thermostat up online and took the time to explain all the features. Every staff member that I interacted with was very pleasant.
Excellent service. Professional and knowledgeable.
Very pleased with the service provided. Communication was great from the initial meeting with Tom and then with his team throughout the process. The installers were professional, did a great job and left no trace behind. Looking forward to a long relationship with Executive in the future.
Rick is very professional, polite, and thorough. We were very pleased with the way he handled the service and answering the questions we had.
Great experience with Joshua and Executive Cooling in general. I would highly recommend there business.
Executive Cooling and Heating was always the go to Company for my parents. Now I know why. I had a limited visit to the home and needed the system replaced due to a surge. Executive went out of their way to accomodate myself and the install within my limited timeframe. From the original technician, office staff, owner, and the installers, no detail was left untouched. I am very particular when it comes to service and installation work. All my expectations were surpassed. Thank you Executive for always taking care of my parents and now the next generation.
Great experience Joshua was kind and patient and took time to explain to this little old lady. Though, knowledgeable and polite.
I have been very happy with our service and would recommend Executive
My apartment started feeling REALLY hot and thank God I caught the temp going up in time ! I called Executive right away. It was later in the day and they helped me trouble shoot to help keep my house cool until they could get there the next morning . They sent a tech out the very next morning. Called me at 8 am and said a tech would be there within the hour, and he was . He was very informative, and knowledgeable. Saw the issue, and fixed it right away. Professional service through and through. Highly recommend !
Richard is wonderful and helped us over the phone. We liked him so much that we signed up for their maintenance plan immediately. Highly recommend.
Weve been customers for 16 years;We had very old, inefficient ducts replaced and new vents put on. A big messy job. They did great work and cleaned up all beautifully. The new system we had installed last fall now runs so much less. Another job well done.
Executive Air is very professional and has always done outstanding maintenance and repair to my 10 year old A/C. Rich has been out on two emergency calls and had the A/C back up and running. Very pleased with Executive!
Executive Cooling came out to house to do some duct work and we couldn’t be more pleased. They were very attentive and replied very promptly after our call. The two young men that came to the house were on time and very respectful. The work was done seamlessly, you wouldn’t have known anyone was here. Thanks to Executive Cooling for fixing the issue with the bedroom. The room was so unbearably hot at night and we immediately felt the difference.
Great service. Their employee was pleasant and efficient.
Always very helpful and on time.
The technician arrived on schedule and was very knowledgeable with the Honeywell Wi-Fi Thermostat of which I was having a unique uncommon problem with. I am a retired developer and custom home builder and have dealt with a lot of technicians, and Jim can be rated among the best.
Outstanding and responsive high quality service!
Trouble shot repairs, fixed repairs. And finished up after 6:00 p.m.. He did not leave till he was satisfied that everything was done correctly and that the unit was working to my satisfaction very professional.
Very professional company. The technician was very knowledgeable and courteous. I highly recommend executive heating and cooling
Jay and his crew were awesome. New duct work and new system. Hard working and professional. Thank you, Gilbert and Elena Rodriquez
Jay, David and Trevor we’re very professional, efficient, courteous and a pleasure to work with.On a scale of 1 to ten with 10 being the best, I’d give them a 11. Great company.
We have used them for many years. The tech did a great job. Highly recommend them!
Technician was performing regular maintenance and detected a burnt relay that was arcing probably on start. After pointing it out to me he advised I could wait till it caused a problem. I had him replace it while he was there. It’s getting hot now and his checkup saved me some probable grief later and saved me some money too.
Service man got the fan motor running😀😀😀😀😅
Executive Heating and Cooling provide excellent service. They arrive at the arranged time. Staff and crew and professional, helpful, informative and nice. They have provided repairs, maintenance and installed a new system over the years.
The technician was on time courteous and knowledgeable.
Richard came out showed my wife and myself how to use the thermostat and explained how to set up the Android app to control our system remotely. He also advised me to try to establish the maintenance plan extension with trane.
Friendly and timely service. We have used them for 15 years and they do a great job.
Had an AC unit go out after 5pm on a Friday. I called Executive Cooling, spoke with a real live human being, and service on my unit was started less than 30 minutes later. I was more than impressed.
We were shopping in Lowe’s yesterday trying to find the right size vent cover and filter for our air return. I had the measurements on my phone, my husband and I were looking high and low and could not find what we needed. A fella named Tim walks up to us and asked if he can help us. He noticed how hard we were looking and that I had my phone out. I asked if he worked here and his answer was no.But he took the time out of his day to help us find what we needed even though the company that installed our unit 2 years ago was not Executive Cooling & Heating. He made sure we had the right materials to do the job and said if we had any problems we can call his company and they will take care of us.I think this says a lot about a company, their customer service, and the folks they have working for them!Thanks Tim!
Called early in morning and they relied immediately. Tech was here within the hour .
Professional and quick. Excellent
Great job! On time and professional!
Weve used Executive Cooling & Heating for over 15 years personally and as a trusted referral to our real estate clients. They are professional, honest, timely and get the job done right! There whole team provides exceptional service. Highly recommend!
James was on time and very thorough. Cleaned the drain lines properly and checked to make sure everything else worked correctly.
Very professional, I would definitely recommend them
The technician, Richard, is superb. Have used the services of this company the past 2 years and just signed up for another year.
Executive installed a new unit in our home. We are extremely happy with their professionalism and pricing. We signed up for their annual maintenance program and its worked out great. The technicians are knowledgeable, respectful and always on time!
Coils in Air Handler were disgusting and water was leaking throughout. The technician was very diligent in correcting the problem.
Great Company to work with. Always on time and professional. A pleasure to work with.
Unfortunately our air conditioning unit stopped working. When we contacted Executive Heating & Cooling, the office associate was very professional, courteous and accommodating. The service technicians arrived at our house the same day and deemed our unit to be unrepairable. Within a few days, they installed our complete air conditioning system, leaving our home neat and clean. The technicians were very professional and took the time to explain and answer any questions we had, regarding energy savings, and the operation of the system. We would highly recommend Executive Heating & Cooling to family, friends, and neighbors. Also, the A/C was fairly priced.......Thank you Executive!
I can’t say enough about how friendly and knowledgeable this company is, from emergency calls to answering basic questions. Fast response times and very affordable. I would highly recommend this company to everyone!
I was referred to this company by another competitor from Home Advisor. There is no communication in letting me know whether a technician was running late. The receptionist promised the technician will call me between 12:00 to 2:00. Called the office at 2:15, receptionist told me the technician will be at my house at any minute. After receiving no response by 3:00 pm, I called another company and they took care of my air conitioner. Sorry but you lost a future customer!
Great service always looking out for the customer
We chose Executive to do our HVAC for our new construction home in Englewood. It took us a lot longer to build our house than expected; but, Executive was with us the whole way. They were patient and supportive and understanding of our situation. Very pleased with Janice in the office. Shes great. And my husband really enjoyed working with Tom. Thanks to you all so much for the time spent and patience! We appreciate that and the workmanship is awesome! The crew is great!
Executive Cooling and Heating has always been our “go to” HVAC Contractor. They are very professional, from their office team to their field team technicians. Thank you
As a neighboring business we have always been able to depend on Executive Cooling & Heating for all of our AC needs! Prompt service friendly faces will always make them our Cooling company of choice!
On time, efficient, professional.
The Men who did the installation were very professional and did an absolute great job and looks wonderful. Even the inspector that comes to your home to make sure all is done right and in code, commented on how well the job looked, that was on the air handler itself (what hangs from the celling that moves the air) this was before he went out side to see the condensing unit. When he saw the sticker that showed (Executive Cooling & Heating) he said they always do excellent work. Tom the owner was very professional and had a good price better than the others I got estimates from.I worked in the field since 1971 99% of the time in commercial HVAC Factories. The profession has changed the refrigerant since I worked in the field but I do know the rest of the field and this company is top notch. I retired in 2000.
We have been long time customers of Executive Cooling and Heating. The always do a profession and top notch job. I highly recommend them.
We have used the services of Executive Cooling and Heating for over 15 years. They are always very professional from the owners, to the office staff, installers and service techs. Always prompt to their appointments! We would absolutely recommend their services!
To find whats wrong with airconditenar
What a phenomenal company from the start to the end! Prompt, VERY courteous and by far expert knowledge! They definitely go above and beyond! As a Realtor, I need someone to be reliable to refer my customers to...well this is DEFINITELY your company! Executive Cooling & Heating doesnt need a fleet of fancy shiny trucks (even though they do), as their service & dependability is what shines with them! Make sure to give them a call, they wont disappoint!
Best customer service I have ever experienced!
My experience with Tim was atrocious, he forged my signature on the work order, never wrote info he needed to order the part, was rude, and tried to charge for work not done! Wow what an experience, BEWARE!! UPDATE: Customers: Instead of a company calling to resolve the matter for weeks after the fact, the owner decides to write a 3 paragraph defense where they decided to smear and exaggerate, the Covid issue defense they bring up for Forgery is BS, the techs didnt even wear any face masks and never explained or shown what they were going to forge, I checked with my attorney and it is forgery. the owner is lazy and not truthful!!!
First time customer for diagnostic service
Very impressed with the team, and I would not hesitate to recommend them to family and friends.We called their office first thing this morning. Margaret is efficient, professional, personable. When she heard our AC had died, she reassured us that she would fit us in today. She gave us a window of Noon to 2, and called us when the technician was on his way.Technician Mike was excellent. He examined the system, found our capacitor was shot, and he replaced it in short order.Well done, team! Thank you!!Mary and Rick SchneiderPort Charlotte
Thanks 2 Joe and Darlene for sending James over to check power surge Lucy appreciates it
Air not working they came out promptly and diagnosed the problem.
I just had mine cleaned a month ago.If people are looking for a company to install, clean, or repair their AC, look no further!!!I bought from, and had Executive install my new AC. Every thing I was told would get done was!When it was checked and cleaned a month ago, the service tech did a wonderful job.He removed the cover and inspected the unit, tested the system, and made sure it was running properly. When I asked what he was looking for, and what he was doing, he explained the process.This is not a fly by night, or franchise type company. These are people that do what they contract to do, return calls, and have helpful and courteous staff. The office staff are fantastic too, always friendly, pleasant, and professional.Ive been recommending them to everyone I know!
Very satisfied, on time, answering my questions and very professional.
Needed a local service company with experience and a good track record. Executive Cooling & Heating were prompt, professional and resolved the current issue at my home.
Did a great job
Executive cooling and their staff are excellent at all that they do.
I had Executive Cooling come and service my AC unit (under a service contract). The technicians were very professional and very informative. They took the time to explain some preventative measures to institute in the maintenance of my unit.In May of 2016, I had a washing machine overflow and flood my entire home. I contacted Dwight Fast with Executive and told him what had occurred. He brought out an air purification machine, which when used would eliminate any mold spores and or bacteria. I really appreciate his expertise and willingness to help restore and maintain my home.
Great company. Honest, reliable and professional.
Amazing service! Would definitely recommend to my peers
Executive gave me an honest quote for what my home needed in the way of a new AC unit, and stood by their word. They installed the unit in a day and the work is immaculate. I will be using them for service and any other HVAC needs I may have. Thank you!
Executive Cooling & Heating truly keeps their customers front and center. We are their priority and they will go above and beyond to make sure youre getting the best quality and service. I have never met a company that places such an importance and value on not only its clients and customers, but its community. Keep up the great work!
We have nothing but good things to say about this company. We trust them. Two years ago one of our two Trane units was not working, and they were able to repair the blower motor which lasted us until recently, while two other local companies said it couldn’t be repaired and tried to get us to buy two new systems. Fast forward to now, and happy we got a couple extra years out of those 12/13 year old units, it was time to purchase new ones. We went with Executive, and have been extremely satisfied with the knowledge and prompt service of this company. We purchased two new Trane units and were very impressed with the Installation team and with the savings on our electric bill! Thank you!
Quick response, quick fix, great customer service! We had an issue with one of our AC units in our house not working. I called first thing in the morning and was able to get someone to our house that same afternoon. Chris was friendly and professional and fixed the problem in just a few minutes. I couldnt recommend Executive Cooling & Heating enough!
Great service, thorough and knowledgeable.
We had Executive Cooling & Heating replace our HVAC system after getting estimates from many local shops. We could not be happier. The crew that installed the unit were on time and courteous. It is nice to see that companies still pride themselves on having educated, caring and courteous employees to represent their business and perform the work. Joe Becker the owner stopped by during the install to check on the progress and followed up with me after the install to ensure we were satisfied. He runs his business in a very professional manner and customer service is a top priority. In today’s market, that is a hard thing to still find in businesses. Joe’s crew adjusted the ducting and airflow to provide the top efficiency for the new system and we could not be happier. The entire house is the same temperature in all rooms. His crew cleaned up and the garage was spotless when they were done and they even helped me move back a cabinet and small workbench back in place in the garage before they left. One of his crew took the time to walk me through and set up the wifi thermostat so I understood how to program it. Executive Cooling & Heating exemplifies the word professional from start to finish, not to mention his pricing was the best over Thompson’s A/C, 4 Seasons and Kobie Air. Additionally we received the best A/C on the market -Trane! I do not hesitate to highly recommend Executive Cooling & Heating to anyone for a high quality job with a high quality product. Additionally, they are the only company that offered me a full warranty for 5 full years on PARTS AND LABOR and 10 years on parts and compressor for less than the price of a weekend emergency service call with parts. We couldn’t be happier. Besides- Nothing Runs Like a Trane!!!!!
Good serviceEfficient, personable
These guys are true professionals. Neat, clean, on time, and thorough. I am so pleased! Executive installed two very important upgrades to my HVAC system: the AirKnight, which keeps the coils, ducts and indoor air clean and mold-free, and the Lint Alert they installed after cleaning out my dryer vent, which protects me from dryer fires. Love both of these fabulous improvements!! Now when I walk in my house, the air smells crisp and clean - even if after frying seafood - and I love the peace of mind I have knowing that my house isnt going to burn down due to backed up lint. My clothes dry so much faster since Executive cleaned out the dryer vents! Thanks guys!
Called in the late afternoon & in less than 90 minutes Cale was at our door. He figured out what was wrong in seconds flat...fixed it & was on his way. Now that is the kind of service that made us loyal customers for over 10 years!