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Data Recovery New England
911 Smith St, Providence, RI 02908, United States
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Data Recovery New England

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Be
Review №1

I was looking around for data recovery services, and Alex got back to me very quickly with a super reasonable quote for my three laptops that was lower than many others. With that, and the plethora of great reviews, I chose Data Recovery New England, and had an external hard drive with years of photos and documents back to me in a couple days. I’ve already recommended Alex to a friend, and will absolutely go to him again with any computer needs. I was super impressed with the ease and turnaround, and was even able to leave my three old laptops behind for recycling.

Da
Review №2

If Alex cant get your data back, there is nothing to recover. As a fellow nerd, I have never met anyone who is so knowledgeable about hard drives. I would never trust a recovery to anyone else!

To
Review №3

My external hard drive stopped working out of nowhere and it had all of my music files from the past few years on it. I called Alex and he had me come over that day and in 20 mins was able to tell me if it seemed fixable and how much it would cost. Got my files back a week later and Im totally relieved. Now, I can finish my record. Thanks Alex!!!

Na
Review №4

I had issues with my external hard drives port connecting the cable to the computer without manual assistance. Data Recovery New England was quick, responsive, and were able to set up an appointment free of charge to evaluate my external hard drive the following day.The issue was immediately resolved within a hour and I am very grateful for DRNEs services and reasonable costs compared to other vendors I used for similar issues in the past. Would highly recommend this place to anybody who is having troubles with their external hard drive! Would go back again if I ever have issues (hopefully not!).

Ke
Review №5

Alex was able to recover all the data from a hard drive that literally held the past 5 years of my life & my business on it. I cannot thank him enough, he completely saved me. Excellent work, excellent customer service, I would highly recommend.

Ju
Review №6

Got my 8TB hard drive with millions of important individual files broken. I tried dd, ddrescue, recoverit and disk warrior by myself, but they did not help. Alex was able to help me get all my files back with excellent price. Great experience, will come back if things get wrong again.

Ki
Review №7

I drove an hour just to come here, and Im definitely happy I did. My hard drive stopped working, ended up having some damage. But my files were able to be recovered! (I really was afraid they were gone for good). Best thing about Data Recovery New England is that they will not charge you unless the job is successful. You cant go wrong with that. If you are on the fence about where to go, save yourself some time and just come here. Alex takes great pride in his work, and that is hard to find these days. Thank you for great customer service.

Ed
Review №8

Alex is well versed in everything Hard drive. Was able to recover 100% of a 4Tbyte drive that didnt even spin. Needless to say I am happy.

Ph
Review №9

I brought my external drive to Alex and he immediately tested it while I was waiting. In 20 minutes he told me the price and time how long it would take to recover it. In 4 days I picked up the data. Almost all of my files was recovered! Thank you Alex!

BD
Review №10

An external Western Digital passport, one day the drive was fine, the next day it started clicking. Through multiple computers and operating systems, even the help of IT guys at my work, all efforts to resuscitate the drive failed.Given the plethora of data and sadly not having backed it up since I was in a transition between computers, moving data from one to the other, I looked for a local data recovery solution.Low and behold New England Data Recovery was my answer! Alex was extremely helpful and knowledgeable. Pretty cool guy, laid back, will in detail explain everything out to you as to whats potentially wrong with the drive and your options with respect to data recovery, if necessary.Interrogating the drive on day one, going through a series of trials, tests, and part exchanges, it was determined scratches on the disk, the head-reader having failed, a full data recovery was in order. Couldve been a number of things as I had bopped around with the drive in my backpack for a number of years.A complete success, I got both the data and file structure back as it was on the drive originally. Saved me a lot of heartache having all my files, especially my personal photos, back again. Many thanks to Alex for saving all my data!

Fe
Review №11

This is flat out the most affordable, fastest and most effective data recovery service on the east coast! I called around to a lot of data recovery companies and received ridiculously high quote and very long time lines. Highly recommend this company. Saved my lively hood.

Ti
Review №12

Had a great experience. I had a Seagate external drive fail on me. Lost my partition, and did the best I could to recover the file and partitions myself. After failing, I brought my drive to Alex at New England Data Recovery. He showed me all the bad sectors, gave me a quote, and told me he could recover it all. I just received my files back and everything is there. Thought it was gone. Highly recommend them. Alex was very accommodating and did a great job communicating the status of my file recovery.

Jo
Review №13

I had an issue with a data storage device several weeks ago. After looking up a number of data recovery businesses in the area I found Data Recovery New England (DRNE). Within a couple of days after contacting DRNE I had my fully restored data available for use. They understood my situation and rendered timely services.

St
Review №14

TL;DR: Alex was able to completely retrieve data I thought was completely gone on a micro SD card I had.Story: my wifes tablet restarted without her asking it to, and it no longer recognized the memory card shes been storing everything on. I found a couple data recovery places (mostly in the Boston/Framingham area), but figured there has to be a place in Providence. Fortunately, Data Recovery was not only close by, but had excellent reviews. Two days after I dropped off the drive, I had a call that the data had been recovered and put into a new drive. Excellent work for an excellent price; highly recommend.

Jo
Review №15

Fast response, great communication and setting of expectations. The approach these guys take is far superior to the standard response you get when looking into data recovery. I would strongly recommend DRNE as the only go-to; thank you Alex!

Je
Review №16

I chose this firm because its website content was substantive and direct. Indeed, they deliver a superior customer experience: informative conversation, timely service, suitable hours of availability, and attention to results. I would definitely use this firm again.

Pe
Review №17

This is an excellent business. The proprietor is knowledgeable, sensible, and honest. The prices are very good for this kind of complex work.

Am
Review №18

I dropped off my 11 year old (dead) external hard drive with Alex on a Monday and was able to pick up my recovered data by Friday! Family memories saved! Thank you Alex!

Eg
Review №19

Great service! Thank you for the fast recovery of my drive.

Te
Review №20

I’m an artist working on a vintage iMac. It appeared I lost nine years of art files and so much more when my hard drive crashed. Somehow Alex at Data Recovery New England was able to rescue 99% of my files. Every file I download to my repaired iMac is accessible and workable. As promised on the DRNE website, Alex diagnosed the issue in 15 minutes, gave me a quote and stuck to that quote. I recommend Data Recovery New England to those who lose important information. The fellows at the Apple store thought my data was lost forever! Thanks for the rescue, Alex!

Ma
Review №21

Data Recovery New England deserves a great review for their excellent communication skills and for managing our expectations properly. They of course under promised and over delivered, much to our great satisfaction!

Ge
Review №22

I am so impressed with the staff, the quality of work, the speed at which they worked, and the way they treated me as a customer, giving me complete information and never speaking down to me if I didnt understand - rather, they would explain further! THANK YOU Data Recovery NE for taking the stress away and giving me my once-lost data!I had gone to Computer Loft in Allston, MA with a completely dead internal hard drive from my iMac, and was told it was so damaged (they could actually show me the part that was not functioning) that it had to be sent to a clean room to recover the data - Data Recovery NE. My hard drive apparently had a lot of damage, and these guys at Data Recovery NE were incredibly thorough in their work and timely, too!I called for updates each week, and they were so nice, providing me with complete details as to the process by which they worked to gather my data. They had to try 6+ parts and do so many processes because my drive was so gone, Im surprised that it finally worked! They recovered all of the files I wanted, and put them on a functioning external drive I had sent them on which to put recovered files. When I noted (rather late, admittedly) that was leaving the country and was not returning, they were able to ship my recovered data to me directly and just in time!Again, a great company that knows what theyre doing!

La
Review №23

When I was told that it would cost me $500+ to get a glitchy media file recovered I started doing my research and found DRNE. DRNE is exactly what the other reviews stated- quick response, availability, fix time, and EXCELLENT price! This was not something he typically solved, but he didnt stop until he figured it out... which only took 1.5hr. Direct, time efficient, and for a great price; I would highly recommend this business for your data needs!

He
Review №24

Alex was really excellent in explaining the problem, potential ways to solve it, and potential difficulties that might be encountered. In the end, nearly all of my data was recovered - thank you!

An
Review №25

They were great! Very professional with handling data, and at such a good price; would recommend over other bigger, more expensive businesses.

An
Review №26

Literally makes miracles happen

Ni
Review №27

Excellent work!!

Information
2 Photos
27 Comments
5 Rating
  • Address:911 Smith St, Providence, RI 02908, United States
  • Site:http://datarecoveryne.com/
  • Phone:+1 401-744-4318
Categories
  • Data recovery service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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