Pure Tech Solution, LLC is an excellent company who cares about timing and very efficient to support in the moment that you need. I was trying to canceled a subscription, so I couldn’t do it and I reach Pure Tech Solution over the phone and, he help me in the moment that I needed. I think, I was scanned while trying to canceled some subscription because they asked me to download two different apps in my laptop. After that, I tried to delete but I couldn’t, so I called Pure Tech Solution, LLC, for some tech support and they help me right away to delete the app, so he was ready to explain how to do it. He was very patient over the phone and he explain with details how to delete those app’s from my laptop. Thank you for your time. You help me in the moment that I need it. I appreciate it for your business.
Reading through these reviews I can see a theme and my experience with Michael was the same. What an awesome, knowledgeable and nice person. He was able to get to my job same day, and at a very reasonable price. Just an all around pleasant person to talk to, and work with.
Michael responded quickly and came right over and got to work on the problem. He explained what he was doing and educated us on what to do if we encounter the same problem in the future. He was efficient, professional and very skilled at what he does. Our computer is functioning better than ever!!
Michael has helped my workplace multiple times with multiple different issues. He is truly the best at what he does. You can tell he is passionate about his work, and is knowledgeable in a way that I can’t even wrap my head around sometimes. He really cares about his clients and wants to help you solve any issues, no matter how big or small they seem, and approaches it in a way that is helpful and personable. He likes to drop knowledge in there too, so that you’re learning a bit about what he’s doing to hopefully be able to have it be less stressful in the future. If you’re pulling your hair out about something, give Michael a call. Can’t recommend him enough.
Michael is an amazing human being! He is knowledgeable and professional. He is personable and genuine. We first contacted Micheal last fall to help unlock my sons laptop after he forgot the passcode. A few months later I called him up and asked for advice on a build for my sons first desktop PC. Micheal came out and sat with my son and went over everything he would need. Today we finally got around to buying everything and started the build. Michael answered our many phone calls and helped us through the process with a smile on his face. I cannot speak enough praises for everything he has done for us.
Michael is a legend and super nice if my cpu breaks again hes the first person id call.
A++ work. Michael is such an amazing tech, I HIGHLY recommend him. He knows how to problem solve in efficient and creative ways and is very good at assessment. He came in to look at a messed up system in our business that had multiple techs trying to fix it previously, and Michael was able to figure out what happened in the past and map out a plan for what needed to be done to make things work right. Ive worked with lots of other techs during my time in administration and management, and Michael is BY FAR the best professional tech Ive met. Hes got natural ability, and Im so glad we found him.
Michael was fantastic! Answered my call right away and helped me with my situation ASAP! Will highly recommend his services to all and will reach out to him when/if any other problems happen!
Very professional and very quick. He also gave tips about my computer that, as a newcomer to computer building, were extremely useful.
The friendly guy came to my house, fixed the problem, and charged me less than he said he would and frankly undercharged me. Very knowledgeable and helpful with big picture advice as well
Michael was amazing. He responded to my request for help immediately and got an appointment set up right away. He was able to solve my Microsoft Office software issue remotely in just a few minutes and checked to make sure my system did not have any other issues. And he refused payment! I cant say enough good things about Pure Tech Solutions. Michael will definitely be my go to if I have computer issues in the future.
Excellent, professional, strong customer service. Would call on Mike again.
Michael Dupree is quite simply, the best. He is personable, knowledgeable, and reasonably priced. I recommend that he be your first call when any sort of computer/technology issue pops up in your life. In the rare instance that he cannot help, he will know exactly where you need to go. My office uses his service to manage our storage and databases. When my sons computer had a strange screen issue, Michael helped us trouble shoot it remotely and I only wished I had called him sooner so we would not have stressed about it.
Service was fast, friendly and professional. Pick up and drop off. Will use again and recommend to my friends.
Call and he came out and got the job done ASAP! Will be the guy I call for my pc needs! THANKS
My laptop had a DC Jack Repair. Michael understood the issue once i explained to him and fixed it within a day. Also, he picked and delivered the laptop without any extra fees. He seems to be a true professional as he not only just fixed the issue but cleaned the laptop and handed over the laptop with charger cable properly tied like a new one. He has a smiling personality with giving good solutions at a reasonable rate.
Michael is simply the best. He has gone above and beyond for my business and my family. He has helped us recover memories we thought were gone forever. Set up and secured our business computers and brought them up to date and has made them more efficient and organized. He is always upbeat and positive even if you are panicking. I highly recommend him to anyone for computer work for any type of issue be it home computer or business.
Michael has been great with both of our computers. On time, fair price and willing to provide useful help and advice. Some of the best anti-virus software around.
My husband and I met Michael this week, he repaired my laptop. He provided a great deal of additional education on many of the key functions, that we were not aware of. Its going to make my work days run way more efficiently & save me productive time!! Michael is extremely knowledgeable with his skills, (we previously had researched many other possible companies to go with). He is a professional with PHENOMENAL CUSTOMER SERVICE which, is so rare to find these days. Our research paid off as we found Michael Duprees company and we intend to only use him for all our future technology needs.
I have been working with Michael for about 2 years and feel so fortunate to have found him. His response time is great and I love that he comes to my home instead of me having to give up my computer for 2 or 3 days or more. His knowledge of computers and how to fix them is great and he has kept my 5 year old computer running smoothly.
Michael absolutely went above and beyond to repair my laptop. Not only did he solve the problems I was experiencing, he did his very best to explain the processes to me and answer any and all questions I had. Pure Tech Solutions has found a repeat customer the old fashioned way through quality service and an excellent and respectful attitude.
I am very impressed with Michael and Pure Tech Solutions. He has come to my home a few times and fixed my computer.....friendly, fast and professional service!! I recently had more problems and Michael fixed them remotely in jiffy. I highly recommend him for your computer needs.
Good service and reasonably priced... helped come up with PC solution. Would recommend joe a don do business again on the future.
Michael personally picked up and delivered my laptop within 24 hours, and he even remoted into my computer later that week to fix an application issue at no extra charge. Id highly recommend his services!
The best service I have experienced in repair. Michael is a great guy too. Highly recommend!
Pure Tech Solutions is pure professional. My laptop was compromised through a data breach and Pure Tech resolved the problem, reinstalled my software and spent considerable time bringing me up to speed to understand the work completed to address the situation. Michael was also able to address questions I had with my desktop computer and iPad. Pick up and delivery of my laptop was greatly appreciated and the work was completed very quickly - thanks!!
Very Impressive; exceeded expectations! My Thumbtack request was answered by Michael within less than 5 minutes and his services were the best fit for my problem compared to other responders. He arrived at my home same day, diagnosed the problem causing the slow upload speed and took my computer to clean it up. While he was here I also asked him to look into getting us a new printer. Both computer and printer, which he got for a great price, arrived back within less than 48 hours (I told him no rush) and are working perfectly! Michael was courteous, fun to chat with, and extremely knowledgeable. As a result we now have a new local computer fix it company, which we will call again when the need arises. I would highly recommended Pure Tech Solutions and Michael for folks who need home or office computer assistance.
I had a computer crash on a Thursday and I called Pure Tech and they had it fixed by Monday, Michael Dupree was very knowledgeable and easy to work with.
Professional, reliable, personable and fast service. I was very pleased with Pure Tech Solutions. Highly recommend!
This guy really knows his stuff and he is there to help with any problem you may encounter. I recommend him highly and will always be my go to guy for any computer issues.
Michaels the man. Awesome stuff he is doing. Fast and prompt!