From his initial visit to assess the damage to our home from a broken water pipe, Eppie Vicente of ServiceMaster-Prescott inspired confidence and trust, as well as conveying honesty and integrity. The remediation job was carefully and meticulously done; it was followed up with environmental testing to confirm the effectiveness of the work (a previous company falsely claimed that such testing was neither standard nor necessary). I would gladly recommend ServiceMaster-Prescott to anyone.
I have recommended Service master of Prescott to my clients for years. They are very professional and I am pleased with the quality of work that they provide.
What an incredible company! Every single person I interacted with was absolutely lovely, attentive, kind, and informed.After my septic system backed up into my house, I was left with the worst kind of mess - not only was it gross, I was also terrified, upset, and clearly shaken from the experience. Everyone at ServiceMaster was so reassuring and made me feel so much better. They truly went out of their way to make sure that I was okay, from coming out for the original quote and assessment through the cleanup operation.Beyond their people skills, the cleaning skills were phenomenal. They were incredibly detail-oriented and took great care to make sure that everything was immaculate and sanitary. Trustworthy and following all the industry standards and best practices, I feel confident that my home is safe and hygienic.In case you cant tell by now, I HIGHLY recommend everyone at ServiceMaster. They were so helpful and turned what could have been the worst situation into a shining example of kindness, integrity, and phenomenal cleaning. Truly excellent!
What a team! Great crew! Great office staff and follow-up. These are the folks you want working with you to help re-order your messed up world when things go wrong. I pray Ill never need them again and I pray theyll still be around if I ever do. God bless them all.
They are stand up people with customer service in mind. Couldnt be more pleased with them.
My insurance company recommended Service Master for flooring problems due to water damage. They were professional, courteous and compassionate. Bonnie was extremely helpful and easy to work with. Bonnie was more attentive to the problem than my insurance company. I would highly recommend Service Master of Prescott.
Actually you didnt do anything, besides giving me a formal opportunity towards working at this establishment months ago. I came in for interview and after the owner was being completely honest, and giving me fare warning about the high demand with basically working 24/7 i decided not to move forwards with this choice. Nothing against hard work but, people do need there rest and time to recoup without always being on the go.
The ServiceMaster team did an amazing job at our facility. George and Bonnie are a great team. I would highly recommed them.
The response was quick, efficient, and very customer friendly. But of even more importance was the helpful and kind attitude displayed by your service representative. He certainly made a difficult and unexpected situation much easier to deal with. Thank you so much!
I called them after water came under the door of our Worship Center. They quickly sent out two people and gave me an honest evaluation of the situation letting me know how I could take care of the problem ourselves and did not even charge us a service call. This kind of honesty is rare these days and I greatly appreciate it. I will definitely call them again. Ira Brown- Lead Pastor Prescott Church of the Nazarene
They came right out, immediately assessed the damage and took action. Josh monitored the progress every day and communicated clearly and specifically from beginning to end.
We have used Service Master of Prescott on a couple of occasions. They have always been prompt, courteous and professional. They worked well with our contractor and made it seemless and easy for us. Eppie the owner answered our call right away and was there the same day. Can’t recommend them enough.
Servicemaster of Prescott cleaned the carpet at my elderly mothers home a few weeks ago. The technician John was fantastic! He explained the cleaning process, moved furniture pieces we couldnt move ourselves and thoroughly cleaned the carpet. My mother has a small dog that had made various spots on her white carpet and Servicemaster got them out. I was so happy about the experience I just had John clean my home (another great job done) and have suggested them to my neighbors!
Tyler said $75 inspection fee to give us a quote, Bonnie called right back and said a technician could come over to give a quote for a $125 inspection fee. No thanks! Cant even get your fee structure consistent?? Well go with someone else!
Amazing workers and Owner!!
On the whole they did well, but one of the staff wanted to talk more than work.