Thank you, Crunch! My wife and I switch to this gym from another facility this week. The front desk staff our friendly and helpful. It is smaller then what were use to. With covid cases on rise we feel saver working out here. The cleanliness is great, keep up the hard work!

I was a loyal member of Crunch for years. Once the pandemic happened I emailed the gym requesting to have my membership suspended.  I received an email back from the manager that my membership would be suspended for 3 months. After 2 months I emailed back the manager asking to cancel my membership because I moved out of state. I asked if any additional information was need to let me know. To my shock a year later I received a letter in the mail I was put into collections with an attorneys office. How can you put someone into collections without any warning or communication? I now have to spend my time and energy to dispute these erroneous charge. And based on the other complaints Ive seen this is how Crunch has treated several members. How disgraceful?!UpdatedThe issue was later resolved Crunch contacted the collection agency to have my file removed. Im grateful this was eventually resolved. I just wish better communication was in place so it would have never been an issue in the first place.

It was really great... Good work out place. Highly recommended

Better gym than planet fitness its cleaner and its better and a real gym worth the time to join dont waste money on planet fitness

Good place. A bit far from me but the place was clean and always had open equipment

Ok Crunch, no pectoral fly machine? Smaller then most crunch I have been too.

Always a great place to workout, friendly and good layout for safer distance

Thank you guys, crunch fitness is a great clean gym. With a very friendly staff including Joe, Shannon, Angie... There are more that I havent met yet, and they always seem friendly and nice. As a United States Marine they gave me a military discount as well, and I appreciate it greatly 😎🤙🌴🌊🦅🌍⚓

I was a member here for close to one year before COVID shut down the gym. My account was frozen and I attempted to close my account permanently. They said I had to come in to do that but I had already moved my residence. They started my account back up and charged me for another few months and full yearly renewal. Horrible management and customer service. Look elsewhere!

I love this gym. It fits right in the middle of planet fitness and all-sport in terms of price and offerings, which is perfect for me!

Crunch staff & customers follow the CDC rules in cleaning & social distancing. There is allot of space & equipment. I have no reservations in going there 2-3X a week. My trainer is top notch.

Just had to cancel my membership due to a move. I have to say thank you to the staff at Poughkeepsie Crunch, Amazing people and a great experience. Thanks again!!! Mike

I was a member for several years. In March of 2020, COVID caused the gym to shut down. I wanted to cancel my membership and they told me I would have to come in in person to do that, and that they were shutting down that evening for an unknown amount of time. I couldnt go that evening, and wasnt comfortable going in in person anyway, to fill out paperwork and cancel my membership. Suddenly, without any communicatoosn or notifications whatsoever, for FIVE MONTHS, I guess the gym is open again now, because on August 31st I was charged a monthly fee AND the annual membership fee - even though I couldnt even use the gym for 5 of those 12 months!!! I will be canceling my membership TOMORROW. They got their last $60 from me. Very unprofessional and short-sighted.

Found my rhythm; while i : Breathe,Stretch, crunch, kick, n punch#no judgement

Best atmosphere, best members, best and kindest staff. Absolutely love getting my daily Crunch

I love that Crunch offers classes! I use to be a Planet Fitness girl, but Crunch has just a few more things to offer. I appreciate the online app that helps you track your workouts, your diets, and more. You can even bring a guest! Only $29.00 a month. I have literally nothing bad to say about Crunch.

The best staff and environment to get healthy

They reactivated my membership during covid *even though I have no interest in stepping foot inside a gym during covid.* I noticed the charge a few weeks later. Cancelled on the 10th because you must do it in person, but policy dictates you need to cancel 30 days ahead of time. So today on the 15th, Ive just been charged $50 annual fee plus $10 for another month when Ive already cancelled.Hilarious.Edit for those keeping track: I emailed the manager two months ago. No response. Keep in mind, my beef is with Crunch as a company not the people. Its a solid clean gym and the people who work here are good.

I like the gym. However, I am giving it only 3-stars because of the inconvenience of having to walk away from not being able to take a 7:30pm class because the childcare closes at 8:00pm. Crunch should strongly take into consideration the parents that attend the gym and those who are more about the classes offered than the open gym. The childcare should at least be open until the end of the last class scheduled for the day. I am currently a non-member considering to join because what have had attracted me very much are the classes presently provided. However, not been able to leave my child in the childcare while I take a class is limiting me as far as my visits to the gym & more so is considerably limiting my decision to join.

If youre someone who wants to improve yourself overall this is the right place. Came here from another gym and I instantly started seeing changes in myself. Even when the gym is busy there is something for you to do and everyone is just minding their own business. The staff are polite and are always making sure everything is on the right spot. Machines and benches are always clean. People here are also polite and the environment overall is great and not toxic.

This review is long overdue. This is a great gym with good equipment, a good variety of classes with caring instructors, and the staff is always friendly and helpful. I certainly miss my former instructor, Kim Quiles, you are awesome!

Surprisingly good updated equipment.excellent hours.good staff.

Place is honestly not so bad. Early hours 6-8 is pretty prime as its not as packed as Google analytics imply.

Probably one of the worst gyms I ever been too. Over crowded and at its busiest times they hold a bunch of classes with 2 or 3 people in them while you are not allowed to work out near them but hard not to because the gym is so small. Management very rude. Consider membership canceled.

I love this gym. I just wish that they had a beginner class for people that want to do classes. Are afraid to do anything hard. I am a beginner in the gym. Plus I wish they had a spin class too. I also wish there was someone to help me out on the weight room or area. I was told I could get help if I pay for a trainer. Everyone that joins Crunch cant always afford a trainer. I do have a trainer for two months. At least that is what i was told. I need to keep it for two months. I hope you can put in a class either for senior citizens or for beginner aerobic classes. Thanks for letting me put in my thought here.

Crunch is the nice alternative to the other budget gyms. They have free weights and a good selection of equipment. Tons of space and even classes. I have always found the facilities to be clean and you cant beat the price. They are not open 24 hours but 5am-10pm is more than adequate for most.

Good selection of equipment, friendly trainers, and CLEAN. I cant emphasize this enough, the amount of light and cleanliness of the gym/equipment makes all the difference to me. It doesnt smell like a gym, and for those who like to exercise before work in the morning, it isnt crowded.

Fun.

Really nice gym! Ive been a member for a couple months now, and Ive been really happy with it. I would recommend going late at night or on off hours though, as it can become very crowded.

Lively atmosphere while never really having to feel self conscious. Go in do what you gotta do with your workout, use great equipment and get going.

I really like Crunch...they have a great, friendly, knowledgeable staff. Id give them 5 stars, except people dont wipe off after using equipment. Thats responsibility of the trainers to teach newcomers.

Equipment is dirty. Gym is only cleaned overnight when closed. Members never wipe down equipment. No trainer their can give you at least 15 pullups nor run a sub 5 mile but charge $50 per session...lolMens bathroom never has paper towels...so how are these guys washing their hands.....my opinion go to planet fitness better equipment better atmosphere cleaner gym.

Great functional training space, always clean, and houses all of the equipment you need. For the cost, its really a sweet deal. Its almost surprising that an essentials location offers so much for such a small cost. Huge contrast from the city.

Cheap membership, clean, and well maintained equipment. The staff are nice. Overall a pleasant gym to use for someone interested in keeping off the winter weight.

An excellent gym for the price. Much cleaner and hygienic than some of the other local fitness centers. Parking can be an issue during peak hours, but otherwise a great place to work out.

Very friendly staff. Point off for lack of a power rack. Theres just one squat rack. Other than that their selection of equipment is more than enough for most gym goers.

Thanks for making some of your members feel uncomfortable. I think there is reasonable bias when it comes to specific people. Learn the difference between training someone for financial gain, and working out with someone. That being said I would recommend that you find more experienced trainers or shut your doors.Your facility does lack the necessary components and equipment that would help an individual transform their lives and health.

Friendly staff, welcoming environment for people of all physical fitness levels. They offer classes, childcare and personal training. 👍

Best gym in the Hudson valley!!New equipment, very clean .classes are fun !The Staff are very friendly and are always there to help you achieve your goals.A great place to workout.🏋

A great gym friendly staff

Crunch Fitness is the best workout place that I have ever been to. Their exercise machines are all top quality and their staff are great!

The gym is clean and well maintained. Class are decent. I would NOT recommend the additional fit clubs/challenges. I paid for one and really wish I hadnt. It was not what was advertised and dont feel I got what I paid for. The trainer seemed more interested in looking at himself in the mirror then the actual class or helping. I stopped going shortly after. If you stick with the gym part...its a not bad at all.

Classes are great! The trainers are fantastic they really help motivate you to accomplish your goals!

I have had a wonderful experience. Your trainers are excellent especially Brittany and Ashley. My trainer Ashley goes above and beyond to help me . Your Zumba classes are wonderful.

Not only is the facility clean and organized, but the staff is fantastic by every stretch of the word. Ive heard only great things about the trainers, although Ive never utilized the free training sessions. They have essentially all the exercise modalities you could ask for, from powerlifting to TRX.

In town for a wedding so the free guest passes brought me in to the facility. Nice equipment. Everything was in great condition. Variety of machines, free weights, loved the TRX. Staff helpful & friendly.

I have been a member of Crunch Poughkeepsie since the day they opened. I love being to walk there if I had to. It’s convenient for me. Their classes are the best especially Zumba with Lyvette. You have to try her class!

Great equipment, friendly staff, environment is quiet friendly and not “cliquey”

Clean facility, . Very very limited equipments. Youll leave feel like youve skipped alot of the routines you might have had in mind, as the few machines are most times occupied

A very clean gym. If youre looking for a no frills gym this is the place. Very affordable.

I stopped in here to work out while I was in town for work. The facility was well-equipped with a variety of cardio equipment, including less frequently found pieces like stair mills and jacobs ladders. There were both free weights and circuit equipment for strength training. There were high-intensity classes and small-group sessions going on while I was working out. High energy music and a variety of TVs were also ongoing. The place was very clean overall, but especially the locker rooms, bathrooms and showers. There was also a water-bottle filling station near the water fountains. The staff were personable and friendly and gave me a tour and orientation to the facility and any equipment I was unfamiliar with. This place is far more desirable, clean, and way less creepy than their purple and yellow competition down the road. I would highly recommend this to someone who lives in the area or who is passing through. The only reason I did not give it 5 stars is because I did not take any classes.

Good gym, somewhere between a Golds gym and planet fit .The place is very clean and has a really friendly staff, especially in the kids zone

It is a good gym. Clean and great equipment. However the Cardio area has about 15 TVs and it is impossible to sweat without looking at them. Last week there were 6 TVs on Fox News and 3 on CNN and no networks. Personally I go to the gym to reduce stress. CNN and Fox are no longer stress free. If you want a place to dwell on or cheer on your conservative or liberal biases while you run...this is it!

The locker room are pretty clean, but the equipment could be maintained better. The staff is also pretty friendly.

Great gym. The gym starts at only $10 a month with free weights unlike Planet Fitness.

Great place and people to get a workout if you are traveling.

Clean gym. Equipment in great shape.

They have machines for every part of your body, very clean and welcoming.

Clean gym, good equipment. What more can you ask for!?

Nice affordable gym in the Poughkeepsie area with friendly staff and good facilities

Cancelling my membership was torture.They will never stop billing you and add late charges and other fees.They advertise a low monthly cost but its a trick.What a ripoff. Called to cancel and they hung up on me.There are so many other reputable gyms you can join.Dont join Crunch unless you like bills and late charges and harassing bill collector calls.

Great gym for the price and at least 98% of the staff will greet you with a smile..facility is always clean ..just one thing wish they had spin classes ....

Ok Im assuming you are comparing to other low cost gyms. Very clean and new. Crowd seems to be younger than planet Fitness. The big difference is group exercise classes. The cardio machines do not have individual Tvs. Bunch on the wall to look at. Parking lot is very busy.

Its too damn small for my liking, compared to my old gym. Not enough machines too many people.

Great facilities, nice friendly staff, kept clean and neat. Great place to exercise.

Love the gym, though I never see anyone cleaning the equipment or refilling the paper towel dispensers.

Now ONLY Fox News in the Locker Room and In the Cardio!. No CNN, MSNBC, NBC or CBS. Seems a statement is being made here by a republican owner. Guys --- just Turn all NEWS off! Llet us workout & shower in peace! Do sports channels! sheesh

Been a member for a year now. A busy gym that have plenty of machines and weights to handle there customer base.

Helpful friendly staff. Very clean. Lots of machine.

Best Gym on Route 9

Decent facilities, lots of machines in good service, friendly staff

Nice clean place. Class instructors are very friendly.

This is an excellent, serious gym with plenty of free weights, cardio equipment and classes. The gym and locker rooms are always clean, the staff is professional, and membership fees are very downright cheap, especially when you factor in the free daycare.

Nice crunch fitness

Good gym clean and well maintained

Clean, friendly staff, lots of class offerings, great price point, good amount of added benefits with membership (crunchlive.con, hydromassage, tanning, childcare)

Great classes, great staff- gym is clean

Nice gym busy around 5pm to 8pm

Clean not too crowded

Good atmosphere, good workout music pumping. Never any issue.

Clean and friendly atmosphere with amazing classes!

Calling the Better Business Bureau to complain.Signed up for a summer membership and now they wont stop billing me.They use an obnoxious third-party billing company that tacks on late charges and annual fees even after I cancelled. The billing company wont answer their phones -- you cant get a live person to deal with. Its bait and switch and Im seriously considering suing Crunch in small claims court.I am so angry. Dont ever join this gym unless you want a lifetime membership. Theyll probably still keep billing you after you are dead.

Nice place.. like it

The trainers are very rude and territorial. There are two female trainers that work the morning that have really bad attitudes. You cant work out in specific sections when they are training and thats ridiculous.

Gets the job done, ckean, mostly neat

Nice gym. No creepers.

Great club very clean

Great staff, customer service is on point

Great place to exercise.

Evan the manager is the awesome!

Nice gym. Friendly staff.

Crunch Fitness tricked my 17 year old son in to signing a ripoff contract and now they wont stop billing him. Even though he hasnt been to this gym since August 3 and cancelled his membership. They use a creepy billing agency that tacks on extra fees and late charges. and never stops harassing my son with phone calls and threatening letters. I called to complain and assistant manager hung up on me. They dont deserve 1 star.Dont ever use this gym.I know other people have had the same experience with their billing company and the Crunch staff just blows off your complaint and wont stop billing.

A lot of value for the price!

Great gym for the price!

Great place to exercise!

Great fitness center

Love the place

Love crunch.

Friendly staff and clean equipment.

Its a typical gym; weights, treadmill etc.