My company entered into a contract with Easystreet Cleaning for a very specific time frame in order to minimize inconvenience to our customers. Upon my arrival to the job site this morning, I discovered that Easystreet was over an hour and a half late. I called their office to speak with Miranda, the Office Manager that facilitated the contract, and she directed me to the owner, Frank. Frank then berated me for calling their office with concerns that the project would not be completed within the outlined time frame. He very rudely told me that he did not need our business and that he would be happy to cancel the entire job. He then went on to tell me that he had been in business for over 45 years and that I did not need to worry about their timing. The crew that finally arrived (one hour and 49 minutes late) was very apologetic and efficient with their work, which helps to counter their incredibly unprofessional owner. Due to the poor customer service and lack of cooperation that I received from Frank, I have removed Easystreet from our approved vendor list and he will no longer be doing business with a national, multimillion dollar corporation.