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Vinces Auto Body Works
185 Smith St, Poughkeepsie, NY 12601, United States
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Vinces Auto Body Works

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Ki
Review №1

My experience with getting my vehicle repaired at Vince’s was phenomenal. They were quick, efficient, kind, and professional. This was my first time dealing with a situation like this, and they made me feel very comfortable in trusting them. I would highly recommend them. My car looks great. I feel like a weight has been lifted off of my shoulders. Thank you to the team at Vince’s!

Br
Review №2

A1 quality work !😁Very plight staff cater to customers number one priority is to make sure the customer is 100% satisfied no matter what it takes its not always about making the money so making the customer happy and safe Towing is available 24 hours a day pick up and drop off services also available

Sh
Review №3

Great service very friendly atmosphere. Neat and proficient work done. I was a very satisfied customer.

Ti
Review №4

Awesome work! This company went above and beyond, I mean it. The day I called Ricky and told him about my accident, the tow truck was right there. I had to do nothing but give him my insurance information, he took care of everything. Hassle free. The work was phenomenal my car look brand new again. Thank you, job well done! Highly recommend.

Ta
Review №5

I had the misfortune of being involved in a small car accident that caused some pretty big damage to my brand new car. Needless to say, that accident was the last thing I needed, BUT I immediately began googling auto body shops near me and Vince’s popped up so I read some reviews that were all stating the same thing: that the employees are professional and talented. I called them thinking that I was going to just have to leave a message as it was around 6pm, but they answered my call and assisted me in getting my car towed to their shop. They stayed late into the evening to wait for me to arrive and both explained and showed me the damage to my car. I felt that I could trust their judgement immediately and left my car with them to begin their work. I picked up my vehicle this evening and let me tell you, my car is 110% better. I’m so thankful for their help and kindness. In particular, Ricky was thorough and patient with me while I was trying to understand the damages. I highly recommend!

De
Review №6

I strongly recommend Vince’s auto body works. They did a great job fixing my car. 10 out of 10. Well done looking good and new.

Am
Review №7

My Jeep Trailhawk was horribly victimized where the perpetrator keyed the front fender, the hood, etc., to the metal - as well as nicking a portion of the plastic trim around the wheels. They also inflicted numerous scratch marks on the front driver’s side window. I was concerned that the damage was so extensive, that my once well-maintained vehicle would never again look the same. Well what a very pleasant surprise I received when I picked it up as my Jeep looks better than new! Vinces Body Works did an amazing job and I am beyond grateful to them. Let me also add that they are all gracious and very nice individuals as well as quintessential professionals. Not only did my vehicle appear to be in brand new factory condition on the outside, but they also took the time to clean it an make it look new on the inside. My sincerest thanks to all of them -- You deserve a 10 Star rating and I will happily recommend you to everyone I know.

Ch
Review №8

Very efficient estimators and repair people. Have used them over the years and always satisfied with their work. The true care shown for their customers is evident and much appreciated. The new owner is a man of great ability & understanding who continues the legacy of the original business.

El
Review №9

I had an excellent experience with Vince’s Auto Body Works! The minute I pulled into the parking lot the owner immediately came out whom was very friendly and professional and told me he’d make my car look brand new like it did before. I was freaking out and very upset because my vehicle was parked and I came out the next morning to extensive damage to my car and the person fleeing the scene. I was not left a note or anything. I was concerned my insurance premium would go up but he assured me it wouldn’t because it was a no fault accident. I put my trust in him and decided to go through my insurance because he was right, it was a no fault accident. Why should I have to pay cash out of my pocket to fix something someone else did that I didn’t do? Vince’s Auto Body Shop took care of everything for me. They spoke with my insurance company for me and gave them the details as to what had happened to where I barely had to speak with them regarding the situation that had occurred. I had rental car coverage which I was able to obtain within 30 minutes which made the process much easier so I was able to get to and from work.Once my car was completed (which was completed two days in advance than the expected due date), I could not be more impressed with the work that was done. They not only fixed my car, but they made it look newer than when I originally brought it in. The whole experience was such a smooth transition from dropping my car off to getting my rental car. I HIGHLY recommended Vince’s Auto. He truly cares about his customers and will work with you with whatever you need. I will be referring EVERYONE I know that friends, family, strangers, etc. to Vince’s. I am telling you, you will leave with a smile on your face and more money in your pocket than you thought you would. I promise you, you will not regret it.

Je
Review №10

I had my GLS550 repaired at Vinces Auto Body Works after using other body shops that I was not happy with. They handled communications with my insurance company, car rental company and gave me a full estimate listing each part that would be replaced. Everything was repaired before estimated time given very efficient . They were very professional and friendly. RICK The owner was more than willing to answer the questions and concerns I had about my car after the repairs. I wholeheartedly recommend their services and will undoubtedly be a repeat customer also recommending friends and familyBest of all, the car was repaired flawlessly, you cannot see any indication at all of a repair. The repaired area looks as good as new, I cant ask for anything better than that!

El
Review №11

I’m glad I called this number for my services I’m very thankful with you guys .You guys are Awesome I won’t forget What you have done for me !!They had my door unlock in less than 10 minutes Thank you God Bless you !!

Di
Review №12

I had the worst possible hail damage on a car. When Vinces finished repairing the damage it looked like it just came out of the showroom. I highly recommend this business. Real professionals . They also buffed out swirls on the finish from the previous owner. Beautiful work.

La
Review №13

Soon as I pulled up to the shop the owner was outside and immediately took care of me. After viewing my car damages from my accident, he gave me an affordable price and took care of my car from there. Receiving my car it looked brand new, even had the inside of my car cleaned spotless. Overall for my first visit I highly recommend coming here with your vehicle.

Mi
Review №14

After having a very bad experience with kids throwing concrete at my new car while i was driving with my daughter and destroying my sunroof, I called Ricky and without any hesitation he picked up my car and his office staff worked with my insurance company which gave them plenty of push back until they paid. The job turned out beautiful especially that my car was only three weeks old. I cant thank Ricky and his staff enough for making such a bad situation a pleasant experience. Highly recommend this shop.

Cl
Review №15

They messed up. The owner called me the next day and did everything he had to to make it right. He just did it, no excuses, an apology, great service, and I am good to go.

Se
Review №16

Recently used Vinces Auto Body for body work on my 2011 Subaru Outback. They handled everything including tow service, body repair and coordinated with the insurance agency. The level of professionalism and workmanship was exceptional and would definitely use and recommend them for any future repairs.

sh
Review №17

Good service! Great communication! They definitely try and make sure you are happy when you leave with your car !

co
Review №18

The staff were gracious and excellent

Je
Review №19

I highly recommend Vinces to anyone that needs body work done to their vehicle. Their customer service is top notch. All the employees are extremely friendly. Ricky and John helped me through the whole process, they had my back dealing with the insurance company to get my truck back to the way it was. They even went the extra mile for me. My 07 looks like a brand new truck straight out the dealership!

Da
Review №20

Vinces auto body: the building is not pretty, but the clean, organized interior points to just how effective and detailed oriented they are. I trust them and have had that trust rewarded with excellent high quality repairs.

Ch
Review №21

I go to Vinces Auto Body. I walked in to get my tires checked on, I ask for the girl at the desk and they said she was let go. I was told they have new management. Due to police presence, I was told to step out in a rudely fashion. The owner was like, for 60 bucks we can check on the tires. It turns out that it only needed air once I took it to Bolts Mechanics.. for a second opinion. In short, I was able to save myself 60 bucks..

Ja
Review №22

Ive had work done here twice an each time Ive had a smooth and easy process of getting the job done on time with excellent quality, an attention to detail, also putting you at ease through the whole process, I highly recommend them.

Ba
Review №23

It is not often that you can find an automotive business that is as professional, knowledgeable and honest as Vince’s. Ricky and his employees did exactly what he estimated needed to be done.My car looks better than new and far exceeded my expectations and was completed in a very short time. Can’t say enough except a big thank you!

Sc
Review №24

I had a tree fall on my car while driving in the storm that hit a few weeks ago. My car suffered a high amount of damage. Our insurance company uses Vince’s and the work is guaranteed for the life of the car.They finished it a week ahead of schedule and when I picked it up.... WOW. JUST WOW! My car is just beautiful and they cleaned it up inside and out . My car is fairly new and I never thought it would look like it did before the accident. It looks amazing! Thank you Michele and who ever did the work . Just so happy!!!

To
Review №25

I would like to thank Vince’s Autobody for their professionalism throughout the whole repair.The office help took care of everything from the insurance claim,rental car ( which I did not have rental insurance and they put me in a car! Wow!!!) I can’t thank you enough!! Made a stressful situation easy to deal with!! The repairs to my 2015 Subaru WRX were done ahead of time and the quality of work was second to none!! The paint matched perfectly and better than when I bought the car!!! Car was spotless inside and out!!! Thank you so much for everything and making My experience stress free and easy as possible!! Truly turned and a heartbreaking experience around!!!! Thank you!!!

do
Review №26

I like his shop but I paid 250$ to tow my car to my house and the tow driver put couldnt wait 5 min until hooked my car in the middle of the driveway and told me that the car can drive but the wheels didnt move and it made a line on my driveway and messed up my grass

Br
Review №27

Excellent customer service and top notch work. If my wifes car every gets shot up again by some hood rats just being parked on the side of the street would definitely bring it back to them for the repairs. 👍

Jo
Review №28

From the moment i drive on their lot with my crashed 2020 accord to the moment i drove off the lot with my newly fixed 2020 Honda Accord i knew i trusted the right people. Nothing but smiles is what you are going to be greeted with and they could not make the bad experience of a crashed car less stressful. They handled the insurance claim like experts because they are experts. Bring your vehicle here because no one else does it better.

ke
Review №29

Very professional and completed repairs in a timely manner.

Se
Review №30

About a year ago my insurance company recommended Vinces to me to repair my wifes car after she struck a deer. Working with them was great and so stress free. The work was beyond excellent. The wifes car was returned just like the day we took delivery from the dealership. Recently I was involved in an accident and chose to have Vinces repair my vehicle. And again, working with them was outstanding. The work, again, was beyond outstanding!!! Another vehicle was returned to me like the day I took delivery of it from the dealership. Joe, AL, and Michelle worked with me and my insurance company to make the process as painless and stress free as possible. A huge THANK YOU for the quality, care, and professionalism you take in your work.I highly recommend Vinces Auto Body Works!!!!!

Br
Review №31

Best at what they do. If you value your car and like to keep it in top shape, get the job done right the first time. These guys do an amazing job and most importantly, the work they do lasts. The work that I have done on the car still looks good nearly a decade after it was done. Friendly and honest staff.

ja
Review №32

I have known Joe, Al and Michele at Vinces Auto Body Works for the past 5 plus years since my first deer accident. Since then I have met with 4 more deer with 4 different cars and all were fixed by the folks at Vinces. I have also done general major and minor repairs to my cars as well.I look for 3 very important factors that decide who I do business with.GREAT SERVICE, GREAT REPAIR WORK AND ABOVE ALL HONESTY!!I can say with out hesitation that Joe, Al and Michele and the entire crew at Vinces posses all 3.Vinces is by the far the #1 Auto Body and vehicle repair organization in the Hudson Valley. Thanks guys, for everything you do for my family!!

ad
Review №33

Michelle was super helpful throughout the process. She dealt with the insurance company and even sorted out our rental car.

To
Review №34

Amazing service!! Definitely was not expecting the great service I received. The owner is very kind. He is very understanding and fair. I would highly recommend this place!! I loved it!!

Ch
Review №35

My family and friends has know and used Vinces Auto body for the last 25 years was the BEST!Now Its under new ownership VERY VERY DISAPPOINTED!!!

Mi
Review №36

Very happy with the job that Joe and the crew did for me at Vinces. The deep scratch has been completely covered and youd never know that damage had occurred.I ended up getting five quotes before deciding which shop to use, since Poughkeepsie has several within a few miles. Vinces was fair on price (body work is expensive in general, but by fair I mean competitive in the area). What convinced me to use this shop was Joes expertise, as he explained about the type of paint they use - and the fact that he offered to patch a small hole in my vinyl bed cover free of charge.Great work, quick turnaround - highly recommended.

Gr
Review №37

The staff are very friendly and very knowledgeable... the girl at the desk was polite and helpful.. i would go there again.. hopefully i dont need too...😁

Ri
Review №38

They did a very good job repairing the damage on my non-metallic black car. The paint matched the factory finish perfectly both in color and in smoothness (orange peel). The owner and staff are very friendly and personable. I would highly recommend this shop.

Da
Review №39

Vinces is top notch with the work that they do. Not just in the body work they do to make you car new again, but also its customer service. They definitely make sure that your experience with them is a positive one regardless of the number of times you might have had to use them. They coordinate with your insurance company and if necessary the rental agency to make sure there are no bumps. So if you see this, dont think twice in bring your car to them....best in Dutchess!!!!!

Da
Review №40

Best paint work you could ask for. Great friendliness from the staff. Joe is quite the character, and very attentive to customers needs.

Th
Review №41

I had the great Misfortune, brought on by my own bad judgment and driving, to have brought into cars within one month. The gentleman at Vinces took great care of both my cars, and more importantly, of me. I cant recommend this business highly enough. Thanks you guys!

Mc
Review №42

I just got my car back from Vinces Auto Body shop on smith st in Poughkeepsie. I couldnt be more happier with the work they did. They even cleaned the inside of my car. It was filthy to. Haha. I have to admit. But the car looks great and I would definitely reccomended them. I wish I used them a year ago when my car was damaged inside a valet parking garage. I did get a quote through Vinces, but I thought it was to cheap of an estimate and I ended up using someone else. The other guy charged double. So let that sink in.

To
Review №43

Honest place, fair pricing and good work for your auto needs.

Je
Review №44

Very nice and kind people they do very good work I highly recommend.

Jo
Review №45

Vinces came recommended by my insurance company when my car was in a hit and run. They were excellent; professional and warm, this local business is a gem. The damage has been erased from my car and my memory...Thanks for your quality work and service!

Ed
Review №46

Ever trust your auto repair shop? You will when you have gone to Vinces. Smooth, seamless, expertly done, and very friendly. Thats all

Ch
Review №47

Good place to have collision work done.

Pa
Review №48

I have had Vinces shop work on my WRX twice now. The work is always above any other shop i have seen, and the people are helpful and very nice. If you need body work done I highly recommend Vinces.

Ro
Review №49

Vinces Auto Body Works is absolutely top rate, the best experience Ive ever had with auto body repair! Viewed from the outside you may think they would not be up to date, not true. They use water based auto paint, just like the factories used when the car was originally painted, no pollutants going up the stack (I was told they only use 5% of their EPA allotment of stack emissions which they have to pay for). The change over to water based paints was a large capital investment. They are fully computerized with all the major insurance carriers, mine was USAA. They filled out all the forms on the first visit.However, all that is secondary to outstanding customer service and the final repair job. They keep in contact with you via texting on the progress of the repair. In my case both my wife and I came down with a wicked stomach virus putting us in bed when we were due to pick up the car. Vinces volunteered to bring the car to the house which we were unable to leave, now thats customer service.Best of all, the car was repair flawlessly, you cannot see any indication at all of a repair. The repaired area looks as good as new, I cant ask for anything better than that!

Ra
Review №50

When my husband and I got into an accident, Gina and Joe at Vinces auto body completely put our minds to rest. It was a no-fault accident so all the phone calls and follow-up we had to do was a major headache, but they made our lives so much easier by keeping meticulous records and keeping us apprised of the work they were doing via email every single day. To say they were friendly would be an understatement, because they truly went above and beyond. There had been furniture in the back of our car at the time of the accident, and Joe took time out of his day (after 5pm) to take the furniture to our house in his personal pickup. Not only that, but he had repaired one of the chairs inside that had broken in the accident. They did an impeccable job on the car, and made us feel so well cared for. I could not recommend them highly enough.

La
Review №51

I had my car repaired here after an accident. They handled communications with my insurance company, car rental company and gave me a full estimate listing each part that would be replaced. Everything was repaired in a fair amount of time. They were very professional and friendly. This was the first time I had ever needed to repair my car due to an accident. The owner was more than willing to answer the questions and concerns I had about my car after the repair and even test drove it with me afterwards to ensure that it was working normally. I whole heartedly recommend their services and will undoubtedly be a repeat customer.

Pa
Review №52

Friendly service, quality repairs, they make sure you are satisfied with your vehicle before you leave. They gladly make it right.

Le
Review №53

Outstanding secretary (cant remember her name), Joe is very personable, friendly, honest, and loves telling stories about his cars (which I utterly enjoy!), and Ron is just as personable, just quieter lol... Both represent their business with pride and confidence in the beautiful work they do. Ive now recently come back with yet another car after an accident, bc idk if I can trust anyone else! Estimates are fully explained and you receive a detailed work order. Joe will listen to your concerns, consider different options that might be more affordable, and will adjust the work order accordingly. You drop off the car at the appointed time, and the work isnt this long, drawn-out process. You pick up your car as beautiful as can be, paint that matches quite well, that doesnt bubble, and, in most cases, the work is guaranteed (Ive had him do things that he didnt agree with completely that he couldnt guarantee, understandably). Thats really all I, or anyone else, can ask for in a repair shop - being able to control the costs and yet receive a repair that is beautifully, and proudly, done.

Su
Review №54

They fixed my driver side window fast and charged me just what they said. Id use them again.

Ke
Review №55

They do beautiful work and get it done on time.

Fr
Review №56

Professional auto body repair, prompt and great detail to the vehicles appearance!!!

La
Review №57

Always very nice and genuine people and very good work done to order. Insurance approved and trusted!

Ti
Review №58

Very nice people

Al
Review №59

Friendly staff.

An
Review №60

Great work

Information
20 Photos
60 Comments
4.7 Rating
  • Address:185 Smith St, Poughkeepsie, NY 12601, United States
  • Site:http://vincesautobodyworks.com/
  • Phone:+1 845-454-3220
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:9am–12pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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