WORST EXPERIENCE EVER. This is how they return my computer. They kept for 2 weeks, every single time that I called them I got different information. A assume that the screen had a small crack on the top, however after 2 weeks waiting, they just changed my internal HD and charged me $300 to do it. By the way that is something that anyone could do it. Terrible service, Worst Customer Service. Sad.
Quite spacious. Lots of room for the whole crew; Not overcrowded like some places. Only complaints are small things. The bathtub in the master suite doesnt get hot and the washing machine is iffy so save your towels. Also full of air fresheners which is nice but bad for people with allergies.
I recently was hit with a Malware that took my laptop down hard. I contacted them and they were able to see me very quickly. I turn over my laptop and power supply to him. he was able to diagnose and correct the matter within a couple of hours... Very professional and easy to work with!
This place is the real deal. My laptop power jack wasnt working at all and they were able to repair it in the same day. Under $100 and I m very happy. Very trustworthy!
I used Geeks on Site at my home and at my church, both times they did an awesome job. I would not hesitate to use them again or recommend them.
They showed up at my house and looked at the computer for a minute and took it with them with a promise to call the next day. Two days later I got a call stating that my repair would cost $250.00. My assumption was that this was addition to the $124.00 that I was told gave me an hour of service. So my total cost would be $374.00 was out of line for the value of the laptop. I requested that my laptop be returned which would still cost me the $124.00 and my hour of service should have taken place as I expected that the computer had been given a good going over and I would get a diagnosis of any problems. The fellow shows up with the computer and he told me with a laugh, that I should have let them repair the laptop that wasnt I told that the entire cost would have been $250 and not the $374.00. I told the fellow that this was not funny and I felt taken advantage of at the $124.00 had provided me about 5 minutes of their time. I booted the computer and realized these guys had done nothing to my computer! The same browsers were up from where I left them when I experienced a problem. I WILL NEVER USE THESE PEOPLE AGAIN AND I DO NOT RECOMMEND THEM!
DO NOT USE THIS COMPANY!!!! Ripped me off for $375! Techs English difficult to understand. He took my computer (apple) for 6 days only to return it to me in worse shape. Did not install most up to date operating system, lost a years worth of my photos and computer was still slow. I called to complain, zero help and zero follow up. Do yourself a favor and call Apple. I have spent 3+ hours now on phone with them and they are the only ones who know what theyre doing. So disappointed
DON’T TRUST THESE PEOPLE - I had a problem with the administrator password for a relatively new computer. I called Geeks on Site and they noted they could only reformat the drive and reinstall the operating system. I said fine and they took the computer and said they would be back on Sunday morning between 9 am and 11 am to return the computer. At 11 am I called and left a message. At 11:30 am I called and they hung up. I called back and the person on the phone told me I couldn’t have had an appointment because I wasn’t on the board. After a bit they called to tell me that yes, my tech had said he would return the machine but he shouldn’t have done that because the computer wasn’t ready. That night I received a call telling me my hard drive was bad and it would cost an additional $375 to put in a new hard drive. Since the hard drive wasn’t the issue when they took the computer I refused. On Monday evening the Geeks on Site tech returned the computer. I booted it and it was fine, including the bad hard drive. My son has a math helper in high school who was there when the computer was dropped off. Will, the high school student, looked at my computer and asked if he could take a look. So I let him. In fifteen minutes he had recovered the admin account and the computer is back to normal. Geeks on Site wanted to charge me $500 to fix a perfectly good machine. As it is, I have to pay $124 for the privilege of experiencing their incompetence.
My laptop wouldn t boot at all. They determined it was a RAM issue, replaced the RAM in the same day and back to business. They seemed so matter-of-fact about it in a good way and seemed to revive laptops back from the dead all the time given their quiet confidence..
Completely professional, competent, approachable, and personable. The work was done quickly, was of high quality, and was reasonably priced. Thanks !
Great service from uniquely skilled technicians. Highly recommended.
We have had a good reliable service from someone who enjoys problem solving. You get friendly helpful advice, personal attention to detail and value for money. It makes you feel positive about computer problems !
Replaced the hard drive and recovered all the data! Very friendly, fast and thorough! Highly recommended! Thank you!!
Fast repairs my laptop had 100 viruses was ready the next day! Reasonably priced! MUST TRY!
Nice for a walk, but nothing to do.
Weve had some backup problems and emergency situations in the past and there it professional responded quickly and came to our office to resolve the issues that couldnt be handled remotely. I appreciate their responsiveness and the fact that I dont need to worry about our network everyday.
The technician did a SUPERB job! No nonsense, quick analysis of a difficult problem.
Great technicians, good service and cheap price, my laptop was totally slow and no internet connection, these guys fix everything for me
Best data recovery in MD. They were tons cheaper than other data recovery companies
Very dated, no amenities, smells like it has been closed up for a while. No washcloth washing machine has no front cover and is very loud. Wouldnt recommend.
Cant beat these guys when it comes to service, and price.