The assistant was very nice. The hygienist was great. The doctor I got the first day (not sure she introduced herself) did an exam and made out a treatment plan. She did not ask me about what I wanted done then or ever. My crown prep with Dr John was fine. Even though he never asked me either. I can see that since the office doesn’t take Medicare, I might not appear able to pay for treatment. Would/should that have an effect on my treatment plan?
They were on time with our 3:30 appointment and super friendly, my estimated appointment time was 1 Hr 20 min and I was done in 30-40 min . Extraction were fast and not painful at all. I highly recommend this facility to anyone and everyone looking for a great dentist office !
Everyone was nice and took good care of me! I was very satisfied with my procedure, the Dentist and his staff. Thank you!
Wonderful office! The front desk were super friendly, the office is beautiful.I got a super proficient detailed cleaning and the dentists are great!Would recommend this office 👍🏻 🙂
My Dr was so nice with lady fingersThe greeters were also very informative, and explained everything. Now I have three options to look at. I would like to recommend
Basically a new patient. Emergency visit. They were able to get me in same day within 45 minutes. My appointment was at 8 am and I was out and done at 9:15am. Everyone was very friendly and helpful. They kept my pain to an absolute minimum. I have major anxiety when it comes to the dentist, and my visit was pleasant and stress free. Thank you Riverstone Dental!
Danielle was an amazing hygienist! Very professional, quick, and knowledgeable! Thank you!!
I had a change of Insurance and my regular dentist would not take it. I received a flyer in my mailbox and I had set it aside. When I thought about looking for a new dentist I remembered the flyer. I gave them a call and they told me they take my new insurance. I was so happy. I had a concern with a couple of spots under my tongue. They made an appointment the next morning! Most places make you wait.Everyone was very professional when I arrived, I was taken back right away. Everybody made sure I was comfortable, and with no pain. They did a great job. Oh, by the way, I had no worrys with the spots. What a relief! Thank you Riverstone Dental Care!
Another pleasant visit to Riverstone Dental. Courteous and friendly from the time you enter their office.This is the first dentist that Ive returned to a dentist for multiple visits. I have been doing everything I could to not have dental appts. But now that Ive discovered Riverstone Dental Im no longer afraid.Thanks Riverstone team and Dr. Majors for your awesome treatment.
I was able to get in the same day for an evaluation.I’m looking forward to receiving the same great carefor my dental procedures as I did today!
All staff encountered have been kind, considerate, and competent.
I called with an impending dental emergency root abcess) after my usual dentists office couldnt schedule me for at least another week. Riverstone Dental Care was able to book me a same-day evaluation, despite my being a new patient. Staff was courteous and friendly, seemed genuinely concerned for my comfort, facilities were clean and well-kept. Ill be going back in a few weeks for the recommended root canal and crown.
Was a very nice place and when you are a new customer they give you a tour of the place. Arrived early to fill out paperwork but they were late getting us in and had to wait a long time to have the exam by the dentist done. And the receptionist was very helpful about telling us our options on what we could do about what we needed and our payment options.
Needed a tooth pulled. I am amazed at how pain free and quick the whole process was! I wasnt even aware the tooth was out! As always, Riverstone Dental staff was awesome and take great care to make sure you have a pleasant and pain free experience.
I have issues with gag relax and the Dr and tech went out of their way to accommodate so I could get the filling. Fast and professional! I really appreciate the extra effort.
Super friendly staff. Nice offices. First visit was great!
Great first visit. Switching to new provider due to insurance issues. Small hiccup with insurance but corrected after a week. Luckily got in on the same day reschedule. Good service. Doctor was congenial and explained options well. Check out was easy and next procedure was scheduled. Did well with explaining insurance and out of pocket.
The staff here is wonderful. Everyone is so friendly and welcoming. Dr. Major is professional and so nice. I am really glad that I am a patient here!
Great service and professional staff, the dentist is very friendly and caring. Relaxed atmosphere, the office is neat and clean. I highly recommend Riverstone Dental to anyone seeking treatment!
Everyone was super welcoming and very kind made a nervous trip into a calming trip thank you so much!(:
Awesome 1st time to dentist since I was a teenager. Had a chipped tooth that they repaired in less than 30 minutes. I was able to get an appointment fitting my schedule very quickly and easily. I have new insurance and none of the information but the ladies in the office were able to figure everything out and find my coverage details. So helpful and nice will be seeing them in the future for sure.
Best doctors, best office! Cant get such a better team. Very professional, as in VERY. 👍 to Dr. Ditto. He is amazing!
The whole staff is awesome here. Very friendly and helpful.
Great, friendly staff! Patient and kind! Not like a used car lot like a lot of other dentist offices. Very happy with them so far!
Very kind staff, gentle and I highly recommend Riverstone Dental to anyone looking for a new dentist!
I really liked Riverstone Dental and went to the Post Falls location. The hygienist and dentist were very sweet and thorough. They have a sonic water pick tool. I’m not sure what it’s really called, but was very nice and made teeth cleaning fast and comfortable.
Found my forever dentist, online scheduling, friendly staff, great dentist experience!
I had interaction with multiple employees and all of them werevery pleasant, friendly and helpful. The facility itself is veryimpressive.
I dont know why anyone would want the details of a dental appointment but I will say it was attended to very professionally and everyone involved made it a pleasant and enjoyable experience. Would give them a five star rating.
Dr. Majors injection left me permanently numb in my tongue and with sharp pains in my face. I went back, Dr. Major asked, what do you want from me? when I just wanted help to fix the damage she caused. When I complained, the owner of the clinic told me,we are praying for you. I had to see a neurologist on my own, and I am still experiencing pain. I would never recommend this office to anyone. This was a terrible experience, and the worst part was that they didnt even care about the consequences of their actions or how my life was affected. They completely dismissed my pain and emotions on the matter.Edit: The response to my review continues to demonstrate the lack of responsibility for the mistake their dentist made and the lasting outcomes which continue to impact my life.
Over all, a fine experience. Have had only one problem in the past with a misdiagnosis of an infection. Most times are good, receptionists could be a bit friendlier. Other than that, a decent place to go. Dr.s are nice, hygienist are nice, assistants are nice. Just the front staff are a bit off putting.
Excellent experience as always! Staff is responsive and tentative to your comfort and concerns. Patients that may not have insurance their pricing is amazing and affordable for the average person. Thank you for taking care of my health and teeth!
First visit to office for x rays exam and cleaning...after 5 years no dentist. Everyone was super nice and efficient. Very happy with service.
The staff and doctors at Riverstone Dental are exceptional. My children received wonderful and loving care fir fillings. We highly recommend Dr John and his team at Riverstone.
Its been years since going to the dentist. I heats about then from a friend and since they were in my network decided to try them out. They were so nice and did an amazing job. Love the office decor also. Already made my next few appointments. Highly recommend.
Not usually a big fan of dentist office, but this was an amazing experience. Timely, courteous, friendly and professional. I will absolutely recommend to anyone looking.
Great service. Appointments made in a reasonable time. Staff cares that youre not on pain or suffering and that you love your smile. Also not pushy at all regarding extra services.
I have been to both the CDA and Post Falls offices. Both offices are nice and are super clean. The staff has always been awesome and helpful. Everything is always running very efficient and wait times are nonexistent. Thanks so much Riverstone Dental!!!
I really did enjoy my visit, granted I had no major work done just a cleaning. Everyone I dealt with was professional and courteous. They were open and welcoming to my questions and I learned a ton of useful things that I wish my previous dental professionals taught me. Overall the experience was great and I will be going back. Highly recommend, and this is coming from someone who is quite afraid of the dentist.
Modern, sleek building with incredibly kind and patient staff. Great work and solid experience!
I never have to wait and I get my teeth cleaned in record time. The staff is so friendly and knowledgeable and they’re very gentle. Awesome service!
Very professional. The were very informative and polite. I would definitely recommend them. Thank you Riverstone Dental
I called several dental offices and chose this one because they were most knowledgeable, had advanced procedures and were kind. Most we’re kind, but didn’t have the same level of knowledge and capability.When we got there, the staff was just as friendly as on the phone, took great care of my sob and even figured out a way to take an X-ray without gaging our 8 yr old. Even he was happy we went there, although scared to go at first.We felt confident with them and the experience they displayed. Office was clean and modern. So glad we chose Riverstone Dental.
After reading all the wonderful reviews do you pull multiple teeth and make dentures?
I haven’t been to the dentist in years. Went today and had an awesome experience. Everyone was very friendly and welcoming. Highly recommend going here.
I had a great experience at the dentists office. They were very friendly and did not try and upsale me on treatments I really didn’t need. The equipment was very clean and updated. I definitely will be using them as my local dentist
My visit with Riverstone was awesome! And very comfortable! Everybody was super nice and very informative, and my tooth come out spectacular! Thanks gang!
Exceptional service. I have been DREADING going to see a dentist for the longest time. They were quick, efficient, and both dentist and assistant operated like a well-oiled machine.
Dr John is always attentive, excellent communicator and thorough.
I supported a loved one after a terrible experience at this clinic. I was never seen there as a patient, but in knowing how they handled this situation, I will never be seen there!
Friendly staff. Very caring. Ive Riverstone Dental used for years.
Not sure who my hygienist was but my name is Elijah and I was in at 230 but she is a very smart intelligent. She was amazing definitely will be back!
The Post Falls location of Riverstone Dental is phenomenal. I got a cavity filled at the CDA location and it was horrible. The cavity I had filled at Post Falls was fast, efficient, and mostly painless. The staff were friendly and accommodating. I have severe health issues that complicate trips to the dentist and they were helpful, patient, and understanding and they worked with me to make sure my visit was a good one. I might try to make the Post Falls location my go to dentist even though its a bit out of the way for me. They are seriously great. They dont take Idaho SMILES, though, and I really dont like that, but other than that one thing, Riverstone Dental Post Falls is fantastic.
I had an amazing experience. I actually showed up a whole day early for my appointment and they still fit me in. Everyone was helpful informative and actually listened to me. #clientforlife
I was recommended this place by a friend. Let me tell you, BEST DENTIST experience Ive ever had. Jess was my hygienist and she was HILARIOUS...also professional but all around just the greatest woman. She made me feel so comfortable and explained everything she was doing. No surprises. The doc was totally great too! I dont have dental insurance and they were by far the cheapest around. If I could give 10 stars I would!
The staff was very friendly and there was no wait at all. The facility is very modern, new and clean. I had full mouth X-rays and a pano along with cleaning and exam. I can’t say enough about how great the staff is!
Always very nice and professional!
Had back to back visits with them (due to extreme tooth pain) and they told me that it was just discomfort from my fillings from 3 weeks ago.I decided to bite the bullet and pay for a second opinion and was referred to 7 day dental smiles by family and friends. Within minutes they were able to see that I had a cracked tooth from the work I had done at riverstone dental.Called them to let them know and they could honestly careless about the whole incident.Please go see actual professionals at 7 day dental smiles!Your teeth with thank me later.Since I cant reply to your comment I decided to edit this post. Regardless, your establishment wanted me to do a root canal on a cracked tooth, (you even did x-rays and charged me) that I would later then have to pull and replace with a dental implant.Thank goodness I opted for a 2nd opinion and they fixed me right up!!!!
Better experience this time as opposed to my visit last week. The DR and assistant were much more competent in the postfalls office.
Friendly staff. Great in-house dental plans.
The reviews are misleading. First visit here was awesome. Then it all went down after that. With the last minute rescheduling along with the lack of professional courtesy my family will NOT be returning to this establishment.
I just had my first visit at Riverstone Dental. I had a wonderful experience today and highly recommended this office! Amber was my hygienist and she did a wonderful job cleaning my teeth. She is very gentle but thorough and extremely professional! Dr. Snow was very nice and welcoming. This is a great office!
Wonderful staff. Dentists are warm and friendly. Pain free. 3 hours in the chair and i survived!! Highest recommendation.
Amazing, friendly staff! Quick appointment! Highly recommend this office!
Ive always had a great experience! I love them!
Had a great experience at Riverstone Dental! Definitely going to continue getting my cleanings there!
Very professional environment. This is my second appointment with Riverstone Dental Care and definitely treated well. I recommend this place.
The staff was extremely professional and courteous. Dr. Dryden explained what he found and what could be expected in his assessment. Lillian was great with the cleaning, professional and personable as was the exray technician. Very pleased with the appointment.
It is always a pleasant experience to visit Riverstone Dental Care. Going to the dentist has not always been that way but the staff and doctors at Riverstone take great care in making me feel comfortable, explaining procedures, and taking all fear away. The office is state of the art and beautiful! Kudos to Dr. Ditto, a great doctor and hygienist Jess M, who kept me laughing with great conversation.
Awesome dentist amazing service dentist are very gentle and explain everything you need to know and plus more i will referral them to anyone
This office has been nothing but amazing since I started coming here 4 years ago. They are kind and courteous and quick! I love this dentist!!!!
The hygienist was very thorough and gave helpful tips and tricks to help improve my smile and sensitivities.
The staff is always very pleasant and are good at making you feel relaxed.
The staff at Riverstone Dental are friendly and polite. Attentive and pay attention to detail. They are also very accommodating for customers with their services. Great days open and hours of operation to accommodate busy people.
Dr Dryden was great! He worked quickly to give me a nice smile. As a matter of fact, all the staff was courteous and attended to me in quick fashion! Thank you riverstone dental for the excellent work! See you for my next appointment.
Friendly and efficient staff. I was a walk in and was treated like a long time patient.Im a chicken when it comes to dental but they were very comforting and explainedeverything so I could make informed decisions. I would recommend them.
The staff is professional, polite, and encouraging, I am recommending them to all my friends.
I cannot speak enough great words about this place!! Dr. Tom did my veneers and I am elated with the results. Everything is clean, everyone is courteous, and relaxed. It was a wonderful experience from start to finish.
Wonderful people and such a great experience! Normally I get anxiety at the dentist and its not so bad when you have people making sure you have a good time while your there! Going there during Covid-19 was easier than my normal cleanings!
The hygienist I had was really friendly and nice. Did a really great job. However, the doctor was definitely in a rush to get on to the next patient. He didn’t really take the time to explain what was going on with the pain in my mouth and had very little time with me
Was happy with an honest assessment. No unnecessary procedure recommendations. Very nice clinic and new technology. Staff was friendly and knowledgeable. I certainly plan on sticking with Riverstone Dental.
Dr. John & his assistant were both kind, attentive and awesome. The lady checking me out is always a 10! I loved Riverstone Dental. You guys all give me hope in the midst of everything we are all overcoming right now. Thank all of you for a great dental appointment.
The nicest peoplei have ever met in my life hands down and so helpful
Excellent office. Great, knowledgeable, extremely friendly staff.
Always timely and professional. They have a wonderful program. Best hygienists and dentists. I really appreciate this office!
Outstanding as usual. Asked for a immediate appointment and got it. All is great now. Super folks to work with!
Very impressed. My first time to be seen. I went for a second opinion. Dr. Ditto explained everything well and took his time. Sophie and Carol, at the front desk, were very friendly and helpful. Samantha also did a great job! Would highly recommend to anyone!!
Absolutely amazing! I have several medical conditions and am on lots of meds. Dr. Ditto took lots of time with me and explained what he would recommend and what my body could handle. The staff were all so welcoming. They made a step by step plan for me to get my dental work done over about 3 months. I would recommend this office to everyone!!
Morning! Amber did THE BEST cleaning I’ve had in years! She is so fun and nice. And Emily was so so great about working with my insurance. Riverstone in Post Falls is the best!
Very accommodating. Overall good experience.
Very, very nice staff and very thorough work. I was born with a cleft palate and have had surgeries and procedures done over the years AMD was nervous about starting with new dentistry after moving here. By the time my appointment was over, I felt very confident in the care I would be receiving.
Great people. Very nice and clean
I had a very good experience. Everyone is very nice and professional. Comming from someone who is often embarrased and anxious being near a dentist office. Everyone was very awesome. That oral lidocaine is great too! The financial lady was very and perceptive to my financial situation as well. Would highly recommend to anyone.
Absolutely the best experience. Went in with severe pain from a. Infection & dry socket from a wisdom tooth extraction (none of which were done by Riverstone Dental. They were so kind, caring, and extremely great at treatment! I will always see them in the future. Thank you Riverstone Dental! Your staff is amazing.
I saw Dr Dryer and she and the whole staff are just amazing!
Riverstone dental always makes me feel comfortable and well cared for. Their office is beautiful and relaxing, which is quite a compliment for a dental office! I am always able to get an appointment in a timely manner. I recommend them to anyone searching for a great dental office.
As always, the visit made excellent use of technology and everything went smoothly and efficiently. The staff (especially the hygienist) was outstanding. What else can I say? This has been the dental practice my family and I have used since we moved here ten years ago and we have no intention of changing!
Love Amber! She’s the best hygienist EVER!!! We like Dr. Snow and Dr. John a lot as well. It’s a great place to get teeth care.
I had fast and effective care with both the Coeur d’Alene and Post Falls locations. My doctor communicated clearly what the problem was and all the possible options available to help resolve the problem. The techs also were very clear on what they were doing while working on my mouth. All this created a great experience for me. I’m very thankful to have chosen them for my dental care.
I have been a patient at Riverstone for 10 years. I cannot say enough good things about this practice. Caring and courteous staff and state of the art equipment. I feel very fortunate that I found them.