I have gone to Tire Rama for about 3 years. I recently got a quote to have my struts done. I scheduled an appointment and when I went in to get the work done the price had gone up. I was told that within the last three days the price on the parts went up. I was rather disappointed about this, but the manager, Reno, was a great guy. He obviously cares about his customer base, and did what he could to lower the price, virtually back down to what they quoted, by giving me my alignment for free.I will always remember good customer service like this, and it will always keep me coming back. Good customer service like this is hard to come by these days.Keep up the good work Tire Rama
Great service. RV travelling cross country with blow out. They took us right away and pit 4 new tires on. Very reasonably priced. Wonderful fast service.
Reno(manager)is honest, great service and very fair!!
I absolutely love this tire place. Wish there were more around... Every time I stop in, the guys help me out to the fullest. Today I stopped in to have the tires I bought from them rotated and I asked him to check all my fluids they did free of charge.
This is my new car doctor...so clean and wonderful employeesFirst time there they fixed my tire and back on the road I go...highly recommended
Came into the shop for the first time looking to get an oil change, and while waiting for awhile I thought it was taking much longer than usual.At the same time, Reno, the man handling the front, went back into the bays and then came out to let me know my truck was ready.He immediately made everything right for having to wait, saying that it should not have taken that long to do an oil change.Also, while I was waiting, I saw 5-6 customers come in with varying questions and Reno helped all of them out.I don’t live in the area but I do drive up to CDA often. If I’m ever in need of another service while there, I’ll strictly be going to this place to see Reno.Thanks again.
Dont be open on Saturdays if you cant do anything for anyone. Car smoking out of my hood and they tell me they dont do repairs on weekends.....
Decent pricing and the service writer got me scheduled in the same day for tires and an alignment.
Excellent all around service. Will was outstanding! Will be my go to shop for my car needs.
I was looking for a local tire company and stumbled upon Tire O Rama. My experience was awesome. I get a little impatient about waiting but the wait time was reasonable. I waited patiently for the results of a low front driver side tire. Will and Reno were down to earth and friendly. So the results were that I didnt have a punctured or damaged tire. They could have easily sold me on a tire repair or new tire but they didnt. Besides having to wait a little bit of time my experience was nice. I was also educated on what tires are recommended in the near future when I need them. Thanks.
I have been to the post falls location twice now and both times the staff has been more then helpful. Today I had a slight emergency and even though they were all booked up for the day the assistant manger I believe he was told him to give him a hour and he would have my car all fixed up. That man was a life saver since I had my one year old with me. He said I looked like I needed help, and thats what you are suppose to do help people. If corporate reads this please promote that man and give him a raise. Thank you tire rams in post falls, ID!!!!!!!
Picked a winner here! My tire picked up a nail and the great staff @ Tire-Rama fixed it within 30 minutes and out the door as a courtesy. No 2 hour wait as in some of the other tire shops. My next set of tires will be bought here.
Replaced front brakes. Job was done in short time.
Great Service. These guys dropped what they were doing to get me right back on the road.Thanks. Good advice too, great warranties here
Excellent Service and always fast and efficient.
We went in here last minute bc we had a blow out. Fantastic customer service. Great tires, great prices. Got us in and out in less than an hour. Thanks so much Tire-Rama!
My car was in right at the time of my appointment. They didnt offer what services would be done but I asked and was told that what I wanted done was on the tune up. It was taken care of within an hour. The only problem I have is that my glove compartment was unable to close after their service. I didnt know this until I was away from the shop but didnt report it because I didnt think any of the mechanics would admit to having broke it so there was no way I could prove it. It was working before the appointment but not after so I assume it happened during the service.
Excellent and well informed staff. Ordered new rims for my truck, cant wait to see them once they install them
I am moving to N.Y and am driving with my two best friends. My check engine light came on, went to an auto parts store to get a code reader done, gentleman suggested Tire-Rama. So glad he did!Ray and everyone was such a great help! Fortunately able to help us right away -being such a busy location- and they were able to fix the problem! It was a serious fix but they were able to fix it! Although it took 4 hours I left confident!And just a side note while we were waiting, Ray was kind to everyone that came in, referred to everyone by name and was helpful and personable! He deserves a raise!
How is it I spend 400 on repairs an cant figure out the issue.take it somewhere else and all 3 cats are clogged up and cost 2000 to fix.thanks for trying but yall need to figure out yalls techs.i dont like the fact I called for updates and then dont get a call back.i love updates and trusted my family to go to yall for repairs but cant nomore.yall tried and I like that but if your not specialized into engine repair tell the customer up front I wasted money and time.
Great shop. These guys bailed me out tonight when I got a flat on I90 on my way home from work. Ran something over, could hear the tire lose pressure, got off at route 41. Got out and threw the spare on, found their shop as the closest. 15 minutes til close I roll in and they go to work right away and have the tire plugged. Really grateful I’ll be able to get to work tomorrow.
Had my Transmission replaced with these guys. Good financing options friendly service and did a great job car runs great now. This was a big job and they were great. Also from my experience with the coeur d alene store i can say they do well with tires as well, my cooper tires are doing great and they do free flat repair and rotations.
Good prices take care of your bye any problems
Called to ask if they could mount and balance tires and its $30 a tire... thats beyond crazy... Walmart does it for $10 a tire... will not be shopping here...
We had a nail in our tire and 2 pumps in town coincidentally were not working so we thought something far more serious was wrong with our tire. We needed our car working asap and Ray squeezed us in to their schedule and provided amazing service. Everyone was very nice and treated us very fairly. They also repaired our brake light while we were there and the price was fantastic. Cannot recommend Tire Rama in Post Falls enough.
This is the best customer service that I have ever had in a tire shop. Jay Huffman is totally hands on as a manager and was able to fit me in when I lost a tire on a car under 1,000 total miles. He made me feel appreciated as a customer and sold me what I needed rather than overselling me. I will definitely be back to Tire Rama in the future and will send all my friends there due to the great, fast, and efficient service.
Tire Rama has come through time and time again for us, and today was no exception. My teen daughter was driving in her first snow storm and slid into a curb and popped the tire off of her truck. Despite our best efforts, we couldn’t get the lug nuts off to put our spare on. A quick call to Will and he was there in under half an hour, changing it out for us, in a blizzard no less. No questions and no expectations, but ended in us continuing our business with them and putting a new set of tires on. He didn’t have to come out and that makes it all the more worth acknowledging—WE ARE TIRE RAMA LIFERS. Thanks to Will and the crew there for getting us on our way in no time at all. Hands down best tire shop in Kootenai County.
The best
Great team, outstanding service, and decent prices!
Zack was very personal ad informative. Great prices .they worked on 2 of my cars .they will b r mechanic s .tku
This was the best service I have ever had! Top Notch! The Asst. Manager Jay Huffman went above and beyond the call of duty to help out my father and myself with a blown out tire. Not only does Tire Rama have customers for life now but also I will be sending my work trucks here for now on! Thanks Guys!!
They were very quick, and courteous, and friendly. I was very pleased with the service.
Great guys, very knowledgeable and open to questions
They didnt charge me to fix my tires
Ive been a loyal customer for over 10years, spent alot of money there. Yesterday i took it in for an oil change and a tire rotation. Was told by Will, my tires were as they should be. When i got home i thought about that statement. I have an oddball tire on and it was still in the same spot. Went there this morning and the guy says he took it the rotation off my order because the best tires were in back. Wouldnt you put that on the order in notes and tell me that? No apology either. I want to trust who im bringing my vehicles to. I dont here anymore
Always great service. Took me in for oil change on the fly with no appointment. Very grateful. Thanks.
Very fast and professional, got me in and out within 20 minutes with no appointment.
Very friendly and professional. They got me in and out crazy fast as well. Highly recommend!
I ran into a rock slide and it tore my sidewall. They set me up with a new tire very fast. They were very friendly and the cost of the tire was a great value
The long-timers here really make this a shop you can trust for more than just tires or an oil change. Ray and Austin have been up front for years and will get you taken care of and then mechanic Eric (among others) is an expert wrench and great guy. Happy to explain his work and always tries to save the customer money. Hard to find trustworthy shops like this anymore.
Im a current employee. This shop is well run and the techs are knowledgeable and professional. Ive worked at other tire shops and this one is really amazing. Really enjoy being part of the team!
Have been going to the Post Falls Tire Rama for many years now-- excellent service and care. They stand behind, and honor their word and their work. You cant ask for more than that. They will continue to get our business.
Always honest about what needs done and when. They have continuously been an integral part of my cars maintenance and have never been judgmental about what I was willing to spend money on. I highly recommend them to anyone in need of an honest repairman.
Went in for a wheel and tire swap for Winter that would have maybe taken 20 minutes. He told me to come back next month he doesnt deal with walk ins.Horrible customer service. Ill Take my business to Les Schwab where they always accommodate their customers.
Took my daughters car in for an oil change, fluid and tire check and Ray and the guys are awesome as usual.
This Tire Rama in Post Falls whose managers name is Ray is awesome. Theyre always up front honest I do excellent work thank you Tire Rama
It is very hit and miss. Sometimes one of the guys up front want to be super friendly and helpful but the other up front guy doesnt look at you, hates his job and will do the absolute minimum to get the job done. Use as an alternate if your normal place is not available. WILL NOT USE IF I CAN AVOID IT!
This place lies to people. They send all employee home hours early and cant do tire repair. I called them for an estimate they give me good price didnt save the estimate so other Tire Rama can see it they lied saying that only the Post Falls branch makes appointments five minutes later I called Coeur dAlene and made an appointment when I call them and ask them where is my estimate the sorry we only caught him for our business we know what the other ones can do this is the worst tire place in the world if I had number to the district manager I would call him again
Friendly staff! Fast service! Great prices!
Excellent price and even better customer service. I would definitely recommend them. Thanks for your help Jay!
Very much appreciate the great customer service each time weve brought our vehicles here. It is always easy to get an appointment and the service has been speedy!
Helpful staff. Decent prices.
Even though I had never been here before - never spent a dime with this store - they didnt charge me for my tire repair. I went in because one of my tires had a slow leak that I needed repaired. I fully expected to pay $25-30 for this service, but when they told me the tire was fixed - and that it was actually leaking from the bead area on the rim and not a damaged tire - they also said it was no charge.How crazy is that? They now have a customer for life!
Austin and his guys were great through the entire process of picking tires and wheels to fit my truck. Amazing customer service and they got me in and out of there in a timely manner. Thanks austin!
Great experience, they got my truck in without an appointment and did a brake job. Highly recommend!
Amazing experience! I went to another tire shop and they refused to help me with a shredded lug nut they had put on originally and told me to go somewhere else to get my tires changed. I was extremely pissed. But when I walked into TireRama, I believe it was Ray the store manager who understood my frustration and got my car in and all taken care of even around his current appointments. I’m so greatful for these guys! Customer service was 100%! Don’t go anywhere else.
I went in for a simple tire repair and they still did everything they could to accomodate me and my schedule. I was very pleased.
They were kind and knowlegeable about what we needed done. Their prices are fair and they are fairly open with appointments.
Its a good place for tires and nice people.
Its my go to place for all of my suspension repairs and tire rotations. The crew is great at their job and they dont just do things on my vehicle without clearing it with me first.
THEY HAVE FREE AIRBEST PLACE AROUND FOR A BIG PARKING LOT FOR CAMPERS OR BIG RIGS TOO GET FREE AIRTHANK,YOU GUYSTHEY EVEN COME OUT TO HELP
We do not live in Coeur dAlene or Idaho, but have our vehicle serviced here twice a year when we drive through from Colorado to visit family. Ray and Austin are the best! Great customer service, honest and thorough safety inspections, and fair prices.
Been taking my car there for a couple years now, but no more. My car had been having some mis fire issues, so the guys put it on the computer. They told me that my #3 injector was going out. $365 later I was back on the road. Within a day, my car was misfiring worse than before. Took it back in, and they told me I needed a new air flow meter. $240 later, back on the road. Within a day, running worse still. Took it back in, and they told me my #4 injector was going out and I had an intake valve leak. To get those two done would cost me $620, and they advised me to have all my injectors replaced, since they feared all of them would eventually go. That would cost me $1000. I then decided to take it to the CDA Ford dealer to get a second opinion. They put it on the computer, and told me that I had 2 bad spark plugs. With the cost of diagnostic, it cost $135. Ford said there was nothing wrong with my injectors. Saved $865 by not going to Tire Rama. Lost $600 though. What a scam.
Great place. Trustworty.
Guy patched my tire for free, it was great. Thank you. I am coming back.
I absolutely agree with the need of a new general manage. Ray the current manager is untrustworthy and will not stand by his quotes. He literally gave me three different quote within five minutes and they just kept going up.
Awesome counter people! Very honest and extremely helpful!
The people are very nice, but the services can take a while. Otherwise a very nice place to go and fix your car.
They allways take care of my car service needsgreat people in post falls
Bought three sets of Cooper tires from the store in Post Falls and there wearing bad on ALL THREE VECHICLES theyre installed on! Originally brought to the Gen Mgr Rays attention on one of vehicles. He told me upon inspection that the ball joints were shot. Couldnt understand how this could be when the vehicle was maintaining its front end alignment settings. Took the vehicle to two other shops and asked about the ball joints being shot, or any other problem that would cause the tires to wear poorly. Both shops said nothing wrong with ball joints or anything else in the front end, just poor quality tires. Then I notice the tires on the other two vehicles were wearing the same way. Brought to Gen Mgr Rays attention and he still said its the vehicle and actually got angry with me as I questioned him further and told him about the other two shops that disagreed with him. Told me they would do nothing about it. Long and short of it, they have lost all of my business, which is a fleet of 6 cars/trucks/SUVs, 6 trailers and three tractors. Do not know what customer service is. Tire Rama should replace this general manager before its too late
Great, friendly service, Great prices, and finished before they said. Great experience and I will be back.
Purchased tires for my F250 and thisTire Rama not only had the tire I was looking for but also had the best price in town and got me in and out in short order...top notch......
This is place is the absolute best! I drive from Coeur dAlene to go see Ray and he always helps without question - highly recommend this location
Cheap tire repair.
I was referred to this repair shop from a friend that goes there. My husband works durning the day and its hard for him to drop off the vehicles. The past repair shops that we have used have left me with a bad experience. Some shops treat women differently if you know what I mean. My husband and I talked and we agreed to try Tire Rama in Postfalls. I meet with Ray (Service Manager) he treated me with respect and made me feel comfortable. I never shared my past expierance with other repair shops with him. Im the silent type, if I dont like your business I wont complain, I just wont go back. If I get exceptional service and treated fairly I will tell others of my experience and be a loyal customer. We bought a set of tires and alignment for our Toyota. I was so happy with my experience the following week I brought our GMC truck and put tires on it as well. I read some of the past reviews, the last two sounds to me poor planing. Thank you Ray for great service you have a customer for life. Jim & Mini
Excellent service. Michael was awesome!!!
These guys are solid, fair, and dependable. Recommend!
I went in early this morning to drop my truck off because my 4 wheel drive was acting up. I explained that I needed it looked at as I was going on a hunting trip tomorrow. I was told they were booked solid for a week. Its really too bad because they have always gone the exra mile for me. I have been a customer for a long time and they have always helped me out. We were going to put tires on my wifes car next weekend but looks like Les Schwab gets my business now.
Absolutely horrible place. My son took his car there for a brake check and they told him he needed a master cylinder when all he needed was a brake hose. They are a rip off!!!! DO NOT GO HERE!!! If you do please get a second opinion some where trust worthy!
Never going anywhere else again! Best deals and customer service!
Very friendly and personal. Didnt even charge me tire disposal.
I would not recommend this place at all as a former customer and a former employee every time I have brought q vehicle here I got it back with another problem that was never there they do not care all they want is your money they do sloppy work besides changing tires honestly the managment is very rude and inconsiderate of others or there employees for that matter so I wouldnt recommend going here for anything besides tires honestly
Ray really saved me money today when i had my winter tire change over. They are fantastic!
They said they had a lug key that I needed, got all the way there and they wouldnt sell it because it was the last one, two thumbs down
Great service and very friendly.
Always great service and work.
Postfalls Tire Rama wasnt professional. Prejudice.
Quick and awesome customer service Post Falls, ID store
Saved my car
Ray is the manager, and he takes care of you and your car
Always great service.
Good for tires
Very helpful
Fixed my flat for free
Price is right