I rented a piece of equipment from them for my elderly mother. Within about 2 months it was not functional. It took them 9 months and 3 tries to make it fully functional again. That lasted about a month before the battery is no longer functional. They wanted ridiculous money to replace the battery on their equipment that I am paying good money every month to rent. They are not customer friendly and I would highly recommend taking your business elsewhere. You would think they would be helpful to people on the island, but no way. I even had them tell me that since the equipment was broken, they would come pick it up the next day without even a concern of why we rented it in the first place. Their sales person even thought she hung up the phone on my voicemail but she didnt and then my voicemail recorded her making rude comments about me. The problems with their equipment started with stripped screws and just goes on and on including electrical components. Just dont go here.

I had a chair lift installed by Home HealthSmiths this past January. They were pretty busy at the time, so the company owner came out to see me himself to explain what they had to offer. I bought a model that they keep in stock and it was installed in no time. I’m very happy with the whole experience of purchasing and installing. But the real test of how good a company is, is when a problem arises. No equipment, no matter how simple and cheap or complicated and expensive is exempt from the occasional factory defect (remember the Hubble telescope?). I had a small part break and at first thought I’d done something. I called and a technician was at my house that morning. He replaced the broken part and then went further to search for a possible reason for the broken part and found this small defective part that was the cause of the other part eventually breaking. I was impressed by their quick service and even more by the thoroughness of not just replacing the broken part, but finding the small defective part that led to the other part breaking. It’s nice to have a company that treats you well when things are going well, but it seems like something pretty rare when a company is this good when something goes wrong and you need them to make it right.

Installed our first Guldmann lift and did such a great job, installed our second!

If ever there was a company founded on the right ideals and values, its Homehealth Smith! They seem to have thought of everything; and if they havent...they will. From portable showers to a product that helps you get up and out of your chair, they truly have dedicated themselves to keeping people safe at home while offering mobility and independence!

Great customer service and a wide range of products and services.Their installation team is outstanding.

I met the folks from Home Healthsmith while searching for someone to help me figure out the best way to modify our new house so that my paraplegic mom can get in the door. They helped us the whole way through, recommending the best options for us, letting me test the equipment in advance and installing and tweaking the lift to make sure it worked perfectly. Theyre great to work with and we are super happy with our vertical platform lift! And so is my mom!

I am the president of a move management company; we have been interacting with Home HealthSmith for several years. We have clients that have been able to remain safer in their own homes, through the compassionate professionalism of Home HealthSmith. As those individuals or couples need to transition out of their homes, Simplified Lives, LLC provides move management services, working closely with the staff at Home HealthSmith to ensure a seamless process. I confidently recommend the staff and services of Home HealthSmith!