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Dails Auto Repair, Inc.
3637 Victory Blvd, Portsmouth, VA 23701, United States
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Dails Auto Repair, Inc.

Comments
Ju
Review №1

Heard about them thru a coworker, definitely satisfied! Awesome people working there and an awesome job on my car. Very happy with the service and results!

De
Review №2

Dails has got to be one of the best auto techs. in the Tidewater area. The shop is equipped with state of the art tooling and can tackle any job. Dails has done many jobs for me and I couldnt be more satisfied. I highly recommend there services.

Ez
Review №3

Always efficient and courteous service at Dali’s! I will never use another shop in the Hampton roads! Thank you guys!

Ma
Review №4

Dail and his staff are always kind and helpful. Best place to go for car repairs

He
Review №5

Reliable mechanics. Great service

Ch
Review №6

Great service.

An
Review №7

They are honest and know what they are doing.

St
Review №8

Everyone was was courteous and professional. I had repairs done without incident. Thank you!

Mi
Review №9

Very honest shop in Portsmouth. I have taken 3 of my vehicles here and never been disappointed. They fix things right the first time and let you know if there are any issues. The prices are great. The staff is great. Thanks guys!

Pe
Review №10

I dont write reviews ever! But this shop is the best! They treat you like family. I have had alot of work to be done lately and they go out of their way to accommodate. So much so that they finished the last project on my van and they felt they were behind a day? They werent which I assured them it was fine. They finished the next day, pretty sure the van had a quarter tank when I dropped it. Robert brought the van to my work for me and it had a full tank of gas to boot! Their work is solid! Small shop but again family shop! Jessie the lead mechanic knows his stuff! Thanks my business for life and trust me all my friends will hear it!

ru
Review №11

If I have any issues with any of my vehicles I take it to Dails Auto Repair. The quality of work is amazing!! They are very honest and trustworthy. Robert Dail and Jesse are great at what they do. Love this repair shop and you will too.

br
Review №12

Unfortunately I had a bad experience with Dails. I called Dails for a quote on CV joints on a tune-up. The quote I got from Dales was outrageous it was double and sometimes more than double than the other quotes I received from other auto repair shops. So I asked the guy on the phone did you just say $800.00 and then he said its hard to give a good price over the phone.I believe they think I have tax money to splurge but little do they know I dont. To say the least very unprofessional and very dishonest🤑🤑💩👎🖕🕵️👃🎣

Ce
Review №13

Just moved from Cali to Chesapeake, and my Expedition started to act up, I asked the FB community and was given Dails place, figured it was close enough and and heard good word, so took my car in, they are a busy shop, which tells you something, but they know their stuff, he took the time to evaluate my car, figured out what was wrong, got my part late on Friday and took the time to go in on the weekend to work on my car even though they are closed, and first thing Monday morning called me up to let me know my car was done, great service and great rates. Im a happy camper and will surely take the rest of our cars for any mechanical service in the future. I am very grateful to find a reliable mechanic in the neighborhood.

Ty
Review №14

Grate people always ready to help

Vi
Review №15

Great service. Reasonable prices for labor. Only place I go to now even though I live in Hampton 25 miles away.State inspections, brakes, steering and suspension work. Check them out.

Sa
Review №16

They have a great business here a very home town local feel! They have very professional and personable customer service which mean a lot to me because I work with the public also! My car is always done in a very timely manor with any service I have done. I will never take my vehicle to another place! I have found my mechanic!

Je
Review №17

Wonderful staff. I had a flat tire, and the bolts were too tight. Luckily when I got my flat, I was right down the street. I pulled in, explained the issue, and they were more than happy to come out and loosen the bolts for me for no charge. Next time I need work done on my car I know where Im going!!

Da
Review №18

I recently moved to the area and was looking for a trustworthy mechanic. Dails was recommended to me by a coworker so I tried them out and I will honestly say they will be my #1 go-to mechanic. They took my car in so quickly, fixed my brakes, and the cost was very reasonable! I never write reviews but this place seriously saved me. I recommend Dails!!

P
Review №19

Had to have my shocks replaced all the way around on my Yukon. They were very professional, extremely knowledgeable. And now my truck floats over all of the pot holes in Portsmouth. 😅

Ji
Review №20

Dail’s Auto Repair is a good bunch! I am pretty OCD about my vehicle, especially the alignment. I’ve had it aligned 3 times in the past year, prior to taking it to Dail’s. A few months back, after a small suspension upgrade on my truck, another local “alignment” shop got it all wrong. My coworker, who has worked in the fleet business for many years, recommended Robert Dail’s shop.Front desk was nice and they got me in the next day. Jesse did the alignment, and even took me for a ride along afterwards. Numbers were perfect in spec, but after a day of driving around town, I still wasn’t satisfied. Dail’s welcomed me back and instead of going right back to a re-align, they opted to move the tires around. Sure enough – one of the front tires is bad and was causing the issue. Jesse moved them around a bit to find the right combo, at no extra charge, and now the truck feels perfect.Robert took the time to explain it all to me, and was honest and fair throughout. Ill be back!

Br
Review №21

Fast, friendly, and amazing service. They even let me use their break room so I could work on my schoolwork while I waited. Highly recommend!

N!
Review №22

Honest People, Very kind. will show you the problem in garage and tell you right then and there what they will fix and how. Go get your vehicle serviced! :-)

He
Review №23

It was after 5 pm and everyone was leaving or about to leave. The owner and another gentleman stayed after hours to fix my tire. They took their time and made sure after plugging it there were no other leaks. Talk about helping a damsel in distress! I highly recommend Dails- they truly care about the customer!

Bu
Review №24

Fantastic place. They take care of both my car and truck and Robert Dail and his staff are second to none. If you try them once you will become a lifelong customer.

Gi
Review №25

Honest mechanics. Great service. Our favorite place to get our vehicles fixed.

Sh
Review №26

Excellent service!!!

Be
Review №27

Great communication!

St
Review №28

Dont bother going here the owner is notFriendly at all. I wanted to get my car inspected and the guy that owns the placeTold me that l have to fix things his wayOr it would not pass. I did the repairs thatI was failed on and went eleseware and l toldThe owner of the new place and did everything that failed I had fix it myself andBINGO NEW STICKER. I TAKE A DIM VIEWOF A SHOP JUST TO LOOK TO MAKE EXTRAMONEY. I DONT AND WONT DRIVE A VEHICLE THAT ISNT SAFE.

JM
Review №29

Being new to the area, I was looking for an honest mechanic and this place is it!!! They truly care for their customers 100%! Extremely happy with Dail’s Auto Repair!

Hu
Review №30

Best ever.....quick, fair; I will always be acustomer....no other description need besaid......you wont and cant find better.

Ca
Review №31

Good people. Honest

Ja
Review №32

I have known the Dail family a long time. You will not find a more trustworthy and experienced mechanic than Robert Dail and his crew.

Sa
Review №33

GO HERE! You seriously cant get better service anywhere else. Dails is awesome!

Je
Review №34

Best place to go. They care about their customers.

Ch
Review №35

Honest good work

co
Review №36

Great service, clean waiting area, friendly staff!

ch
Review №37

Most trustworthy automotive establishment in Tidewater!

Ge
Review №38

Honesty

Information
3 Photos
38 Comments
4.8 Rating
  • Address:3637 Victory Blvd, Portsmouth, VA 23701, United States
  • Site:https://dails-auto-repair-inc.business.site/
  • Phone:+1 757-673-7767
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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