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Medallion Jewelers
308 SW Alder St, Portland, OR 97204, United States
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Medallion Jewelers

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Ke
Review №1

I had a great experience with Medallion! I needed my engagement ring and wedding band sized down before my wedding day. I went in and Alex advised me on what size would be best, and he quoted me a very fair price. It was difficult to let my most precious possessions go, but I read so many positive reviews I was confident they could be trusted. Alex called me when my rings were done, and when I went to pick them up the rings were in pristine condition. They were clean and sparkling, better than new! You would never know they had been realized, they are perfect. And the price turned out to be even less than I was quoted. I couldnt be happier with how this went!

Ky
Review №2

Highly recommend this place to everyone! I stopped by here because of the great reviews they had and it didn’t disappoint!! I had my ring resized here and it was absolutely flawless, you couldn’t even tell I had it resized! I recently went back to get my ring polished because it was scratched and dull due to daily wear and it came back shinier than when I bought it! Would give this place 10 stars if I could. Amazing customer service. Don’t look anywhere else :)) I NEVER write reviews but with the quality of their service, it was a must!

Ch
Review №3

Brought my necklace here after it broke and they had it fixed in no time and for a very fair price. They also have the most adorable fluffy greeters anyone could ask for and a wonderful selection of jewelry. I highly recommend them!!! Please support this local gem!!!

je
Review №4

I had such a nice experience here. I wasn’t sure exactly what I was looking for but they were accommodating, patient and helpful. I chose a ring and they were able to resize it for me with a reasonable wait time. I will definitely be back again.

Am
Review №5

My fiancée bought me this beautiful genuine 1 karat opal set in a rose gold band. The ring is a vintage piece from the 1930s and is absolutely stunning. Upon going back to resize the piece, I bought a band for my partner. We were in a time crunch and we were served with consideration and quality. I got my ring just in time and my fiancée and I are happy with our rings. Must check out this gem if you’re looking for quality service!

Ry
Review №6

Alex is the nicest most honest and genuine person you want for your jewelry needs. He is gentle, yet very professional and fair. If you go to his business, you will become a customer for life.

Ca
Review №7

I first met Alex years ago when I brought my diamond eternity band in to be repaired. He fixed it up better than new! Unfortunately, the flaw was not in the workmanship, but in the type of metal and setting. Stopped wearing it because I was so afraid to lose more diamonds. 2021 is our ten year anniversary, so I decided to give it another try. Brought it in to Alex again, and asked him to transfer the diamonds into a new, stronger and better setting and I couldnt be happier. And, bonus, some of the cost was offset by selling some gold and silver jewelry I no longer wear. Alex is the nicest man and I always feel as if Im treated fairly. His prices are reasonable and he treats everyone with the same level of care and respect. Truly a diamond in the rough among many businesses who have forgotten about mutual respect and dont seem to know what good customer service is anymore.

St
Review №8

Awesome experience with this business. I brought my engagement ring in for resizing with a short suspense (poor planning on my part) and they beat the expected turnaround time! Fantastic people could not have asked for better work! Thank you!

pa
Review №9

Good news, they are open while many neighboring jewelry stores are not. Dropped off a ring for sizing. If you are going elsewhere call first.

La
Review №10

I took in a very old ring that my mother gave me to be repaired. I had used it on my keychain in college because it didnt fit me (not my smartest choice) so the band was definitely NOT circular anymore. It was so tarnished when I got it that I had no idea that it was even silver! Anyway, I planned on using it as an engagement ring for my girlfriend (now fiancée) and dropped it off to be repaired for that. I was absolutely blown away when I went to pick it up; it didnt even look like the ring Id always known it to look like! I am beyond thankful to this business and definitely recommend others take any jewelry there in need of repair - or even to buy something new! I didnt feel any pressure or suggestion to buy a brand new ring.

Sa
Review №11

They did such an excellent job with resizing my husband’s wedding band. It was an unusually constructed ring, and yet they managed to size it up without detracting from the unusual aesthetic. It was resized within a day, despite expecting it to take 3-4. Overall a perfect transaction, and I can not recommend them highly enough!

El
Review №12

I hadnt worn my engagement and wedding rings for years due to weight gain and skin issues. I found Medallion Jewelers on Yelp and the reviews convinced me to check them out. From the first quote to picking up my finished rings, Alex was responsive and helpful. End result, I got exactly what I wanted for a more than reasonable price. My rings fit great and look amazing! I have spent the last two days remembering those first days of my engagement and marriage when I couldnt take my eyes off of my diamonds. I would absolutely recommend checking out Medallion Jewelers.

Sa
Review №13

I brought in a gold bracelet that had snapped open, wanting it to be welded back shut. I inquired about polishing the bracelet (and its matching pair) also, but when I was told the cost I decided I could only afford the repair (I was really broke at the time but it was my Grandmas bracelet and I wanted to fix it). When I came back to pick up the repaired piece, I was told that they made a mistake by polishing them all even though I had turned down the service, and I was asked to pay for part of that cost. This made me feel very uncomfortable as I did not have the spare sum to pay for it, but I was too embarrassed to admit it, so I paid for the amount they asked for. A few months later the bracelet snapped open again in the same place as the original break. I took it to another jeweler, where I was told that the pitting in the break-area meant the bracelet was likely to always break there and might not be worth the repair. Knowing this I decided not to take on the expense of another repair. I wish I had been given this honest consultation from Medallion Jewelers before they agreed to repair it and charged me for the additional service that I had turned down. I very much feel that they put money above my experience as a client and a person, and it hasnt sat well with me even a year later.

Ha
Review №14

Highly recommend! They were so helpful and kind. Very fast turn around as well!!

Ka
Review №15

I brought in my engagement ring to be sized down and they did an absolutely amazing job and they were quick! Not only did they flawlessly size it but they also polished and cleaned it. I was blown away when I got it back. I am happy to have found a jewelry store I can confidently trust!

Mi
Review №16

Went in to get my gold necklace fixed. Needed a new clip and ring and he did an amazing job! Its flawless and much better craftsmanship than the previous repair. Gave me different options at different prices with no pressure. Repairs were done very quickly at a very reasonable price. Definitely the best in town!

Lo
Review №17

My trip to Medallion Jewelers was extremely efficient and as easy as can be when it came to repairing my necklace. Alex provided with a repair window and delivered excellent service earlier than anticipated. Will return for any future repairs.

Ca
Review №18

I should have written this review two years ago when we used Medallion Jewelry to update my engagement ring. My husband had given me his grandmothers ring, which needed a new diamond and some work on prongs and building up the shank. Alex did a wonderful job and was a great communicator about the diamond options he had found, the pricing and the timeline of when the work could be completed. We felt that we were working with someone we could trust to be honest, fair and have our best interests at heart.Alex offers the kind of excellent service that makes one want to work with a small business owner. It is even more important to support small businesses in downtown Portland than ever before.

Al
Review №19

Alex is AMAZING! I called to have my engagement ring customized and a halo added to it. A week later it was done and PERFECT! Super professional and fast! Would recommend to everyone.

Ma
Review №20

I had never had a ring refurbished and I was looking for a place that would take good care of a wedding set that I had inherited from my late grandmother. I found Medallion Jewelers via Yelp. Alex was precise and timely with his response. Each time I went into the shop, the staff was friendly and so helpful. The before and after of my ring refurbishing was unbelievable. I totally recommend Medallion to anyone who has any jewelry needs.

Na
Review №21

Being hesitant to take my jewelry into a store in Portland, I found Alex and Janet to be helpful, patient, honest and pleasant. Having had a jewelry store in the family at one time, I did not want to feel pressured, and I wanted to have that feeling of trust. Medallion exceeded my expectations! Their reviews are stellar for a reason.

Ca
Review №22

I can’t say enough positive things about my experience here. This was my first time shopping for a gold chain / jewelry piece for my boyfriend as a birthday present. I was originally looking for a gold rosary. I spoke with the owner, I didn’t catch his name, he’s awesome - he had a vintage rosary piece that was beautiful but wasn’t quite what I was looking for. He then walked me through all of his gold chains. There was zero pressure to buy. He put on several of my favorites so I could see what they looked like worn. I found one I really liked, but walked out, deciding I would sleep on it, only to turn around 10 seconds later, went right back in and bought it. No regrets! My man loves it, it looks great on him & he wears it everyday. Thank you Medallion!!

Tr
Review №23

10/10 would recommend. Fit me in for same day engagement ring resizing. I was so anxious to be apart from my ring but Im so glad I came in and the process was quick and easy. Bonus if youre a dog lover there are two shops dogs who are just to cute!! Very please with my interaction! Will be back!

Vi
Review №24

Alex is wonderful at customer service. My husband and I both got our wedding bands made here. Alex helped us with the vision of what we wanted and what would look good and helped us with the design along the way. I also had my engagement ring set here as well (I already had the stone and Alex helped me design the band). I will be going back for all my fine jewelry needs. Also great to support a local POC family business!

Fr
Review №25

The staff was very patient and helpful when I went in with questions about having a wedding band resized. In the end, the work was done beautifully and very quickly! Would highly recommend Medallion, and I will be going here first if I ever need anything else.

Ly
Review №26

I highly recommend Medallion Jewelers! My father was a furniture designer in Los Angeles and also designed and made custom jewelry. He passed away 10 years ago and I have a gold ring with single pearl and a simple sterling silver bangle bracelet that he made over 60 years ago. These are very sentimental pieces, I was never able to wear them because both were too small. I was very nervous about having the pearl ring sized bigger. When I read the good reviews about Medallion Jewelers and Alex on Google and Yelp I decided to take the ring there. I called first and Alex answered, said they were open until 2 pm that Friday I brought the ring to the store and Alex sized it, my finger, said he could make the ring size bigger and explained the process. I appreciated that he explained the process. He gave me a price for the job, which was very very reasonable, and said theyd give me a call Tues or Weds. I received a call Monday and picked up the ring. The ring looked BEAUTIFUL! AND it fit perfectly. I had my silver bangle bracelet made bigger too...same story, great price, job perfect. Now I can wear these two pieces made by my father. Thanks Medallion and Alex!

M.
Review №27

I contacted Alex to request custom earrings for my daughter for her wedding. She had picked out a style from a costume jeweler, but costume jewelry for a wedding just felt wrong. I had the work quoted by a couple of other jewelers, and the more I learned about the custom jewelry process, the more I was worried about the earrings turning out the way we wanted. When I looked at Alexs work, I knew I wanted him to make them. His customer service was excellent. His skill is exquisite, he used higher quality materials at a slightly lesser price than the previous quotes, and was so patient with me. I had a lot of questions and was worried about the final results - but at every step, he was patient, answered questions pleasantly and promptly, and the earrings are absolutely gorgeous. They are everything we hoped for. The work in his storefront is just as beautiful. Im so happy that I found him and so proud to give this special gift to my daughter. Now that I have worked with Alex, I wouldnt go anywhere else.

La
Review №28

Absolutely would recommend Medallion! Wonderful customer service and did a great job with the work. They have such a pretty space with a great selection and the cutest sleepy puppy to keep you company. I needed my wedding band resized and buffed, and appraised along with my engagement ring. Both were inherited pieces and Alex did a fantastic job and really brought them to life! He even noticed my engagement ring was a bit dented where another jeweler had resized it and fixed it perfectly. I hadnt said anything about it and really appreciate his attention to detail. Alex was helpful too in assessing if I should formally appraise 3 other rings I brought in. He was honest that it wasnt worth the cost to appraise for the value of rings. I really appreciated that. Im looking forward to my next visit.

Na
Review №29

What a wonderful local jeweler whom really knows how to make you glow when he shows you your rings when they are ready. My fiancee and I came in to look for wedding bands. I wasnt particularly too interested just because I was looking for something simple to go with my engagement ring but I didnt like any of the bands.But then the jeweler suggested a wedding band that would match my engagement ring and my eyes sparkled. I never even thought of diamonds on my band before until he suggested it.He got our rings ready in a week and he even cleaned up my engagement ring and fixed it up. I have a ring from Brilliant Earth but its emeralds had fallen out and I just didnt want to go through the process of shipping and getting a quote and waiting weeks and weeks from Brilliant Earth to fix it. So Mediallion Jewelers fixed it and added diamonds, for only $200! It looks so brand new now and it matches the wedding band! It can be difficult to match wedding bands to engagement rings when you buy them from different companies but Im so happy that it worked out!My fiancee got exactly what he wanted: heavy duty 18k gold ring, and me a diamond band to match my engagement ring.I would definitely recommend this place! Its not fancy but the owner knows what hes doing and is very kind.

Se
Review №30

Went in to have a ring resized. I’m between sizes, and the gentleman I spoke with was very helpful. I was treated very well, and in the end had it adjusted, not resized, at no cost. The work was minimal, but things like that mean a lot. Thank you! Will return for future needs.

Pa
Review №31

Amazing service! Super friendly and helpful and great prices. Would 100% recommend

Ju
Review №32

We had a wonderful experience with Medallion! I took my engagement ring here to be resized, and Alex did a wonderful job and took amazing care of the ring, which is a family heirloom. They were affordable and had my ring ready early, even despite having their store broken over the weekend. Honest, reliable, and trustworthy!

Mi
Review №33

Had my wedding ring resized and I can’t even tell. Looks as perfect as it did before I took it in. Quick and professional. 100% recommended.

El
Review №34

Needed to get my engagement ring resized and they were very quick and professional. Would highly recommend Medallion!

Gi
Review №35

I only go to Medallion for my wifes jewelry. They do a fantastic job every single time: from simple cleanings to complicated repairs!

Le
Review №36

Alex was absolutely amazing to deal with. I was using a diamond from my grandmothers wedding ring. Alex made me feel totally comfortable throughout the process. The engagement and wedding ring I got here are absolutely stunning. My fiance gets complimented all the time on how beautiful her ring is. I also had a set earrings that Alex prepared for me in essentially a day (last second birthday/ anniversary present.) Alex came through for me in time. She loves them and wears them almost every day now. I wouldnt hesitate for a second to use Alex again for any of my jewelry needs.

Jo
Review №37

I could not be happier with my experience with Medallion Jeweler. Alex and his wife were kind and friendly from the first step I took inside their shop.I went to others jewelers and Medallion is about the same price as comparable jewelers. Do not go in expecting same price as Zales, shane co, kay, etc. This is higher quality and comes at a higher price. But by no means was the price unfair. I payed slightly higher then my budget but got a much bigger diamond then i would have imagined. Alex is great at educating you on his field of expertise and gives you his honest advice. I would refer him to any one in the market that is willing to pay for quality.

As
Review №38

Great and fast service!! Medallion resized and soldered my rings together. the first resize was still a little small and they resized it again for me for no charge :-)

Ti
Review №39

After reading reviews I took in some jewelry to sell. I had never done this before so didnt really know what to expect. Alex was more than helpful andhonest. I left with a very positive experience. Highly recommend Medallion Jewelers. Will definitely return ! Thank you Alex !

Ak
Review №40

Treated fairly and found the gold necklace I was looking for, Keith treated me well.

St
Review №41

Alex is wonderful... I couldnt be more pleased with my experience at Medallion Jewelers!!! I would HIGHLY recommend going to Medallion Jewelers before making any diamond purchase.

Ma
Review №42

I brought in a collection of gold rings, earrings, pendants, etc that I would never use and didnt know what to do with. Also a few diamonds from deceased family that were in the gold rings and gold earrings. It seemed like a confusing mass to me and I thought the values would be a guess. The owner carefully identified the quality of gold of each piece as l0 K, l4 k, l8K as they each have different values. Some he could see marked on the piece and some he had to test. He told me why certain rings could not be resold but used only to melt down. He explained why certain diamonds were more valuable than others. He clarified why some of my favorite pieces were of little value and helped me see that it made more sense to keep them as they were more valuable emotionally to me. All in all I was satisfied with the care he took with evaluating every piece, and there were quite a few. I forgot to ask him what percentage of the value of gold that day he took for commission but when I asked myself if I should continue going to other places to compare offers, I realized I was satisfied with what I witnessed. I was very pleased with the offer, ended up taking out a few more pieces that were more meaningful to me and walked out feeling such relief that all these loose ends were gone and that the check in my purse was the result of an easy and seemingly very professional and regulated transaction.

Jo
Review №43

Alex you are one of the BEST people I have met here in the city of Portland. You not only made our dream come true for our wedding bands, but you really made a lasting impression on me; your character is of such a caliber, it truly gives me hope in the strange new world we often find ourselves. Thank God for people like you, and may others be blessed by your amazing spirit!

Sa
Review №44

We went to medallion jewelers to look for an engagement ring. Great selection and very very friendly staff. We recommend medallion jewelers for their service and great prices. Thank you Alex

St
Review №45

The best jewelry store in town I got my wedding ring here and they have helped create and fix other pieces for me.

St
Review №46

Alex was great! No pressure and he was very good at making a big purchase easy. I would definitely recommend Medallion to anyone!

Je
Review №47

Went in to have my watch battery replaced. Quick professional service and very reasonably priced. He had it ready for pickup a couple hours after I dropped it off and even went to another store to buy the specific battery he needed since he was out. Great service! Overall very happy and would use them again.

Bi
Review №48

10/10 would recommend to a friend. I originally got my fiancé’s engagement ring in October of 2019, and when I proposed to her in March of 2020. We figured that the ring was too big for her small fingers! (size 4). So we patiently waited for jewelers opened up as this is the midst of the COVID-19 pandemic and shopped around for local jewelers who would be able to size down her ring to a 3.5. After much deliberation and shopping around, we were told by Fred Meyer Jewelers right as they were writing up the bill that the sizing of the ring down could not be done given the complexity and how small we were going. We then took the engagement ring to Medallions, where we not only got it done perfectly for her tiny finger, but they complimentary added some rhodium plating to make it sparkle extra! The nice gesture illustrates to me the value they put into their customers. We couldn’t be happier with choosing Medallions and would recommend to our family & friends in the market for jewelry repair!

Re
Review №49

These guys are The Best!! Everyone was so helpful and patient with me while I struggled to choose a gold chain for my partner.Could not say enough how much I love Medallion Jewelers. I doubt I will go anywhere else!PS Best selection of gold chains in Portland!!

Ki
Review №50

My fiance purchased my engagement ring from Medallion, and we went back to buy our wedding bands. The atmosphere is very relaxed, we never felt rushed or pressured. The service is great- Alex really pays attention to you and listens to what your needs are. Their turn around time is lightning fast, and I find their prices are excellent. If I ever need fine jewelry in the future, I know where to go!

Je
Review №51

I award Medallion Jewelers five glowing stars! I approached Medallion Jewelers about repairing my custom-designed wedding ring; the stone had fallen out of the setting. It had wobbled a bit in the unusual tension setting from day one but the makers had assured me that it wasn’t going anywhere. Well, that was true for 15 years, until it suddenly popped out! Alex at Medallion Jewelers immediately identified the stone and two metals the ring is made from. He cleaned it, used lasers to polish away the glue (glue!!) that the makers had tried to use to shore up the setting (funny how they never mentioned that part to me, ahem), and fixed it in two days. Alex advised me about certain things the original makers had not done correctly that he did his best to remedy. Now the stone is completely secure and my beloved ring is shiner and more gorgeous than the day it was made! I was also pleasantly surprised to learn that the total fee was only $75. I am delighted with the service I received!

Vi
Review №52

Wonderful and professional jewelers in the heart of downtown. When I got engaged I needed to get my ring downsized two sizes and most places all over Portland said it would take two weeks. Medallion said they could do it the same day. I was not about to let a jeweler keep my ring for two weeks. The price was fair and I was confident that there was no scams or diamond swapping that you hear about happening at other places. This place is reputable and fast.

Ja
Review №53

Alex was very kind and helped me to find an absolutely amazing ring for my fiancee. Great place and I would reccomend checking it out for a unique and beautiful selection of jewelry. Thank you!

N
Review №54

Was able to size down a delicate silver ring over 3 sizes, complicated job that involved reshaping the fitting, did an amazing job, couldn’t be happier. Very reasonably priced for the work they did! Also they have shop dogs!

M
Review №55

I brought my ring in to be repaired and sized. They did a beautiful job with it and were quick with turnaround.Only negative is their hours are a little tough as I don’t work or live downtown. They were kind enough to stay a few minutes late and wait for me.

Ro
Review №56

We both love the service we get here. They do amazing work on our pieces and they have great prices on new items!

Ka
Review №57

My fiancé and I went to Medallion Jewelers to pick out engagement and wedding rings. Alex was wonderful, and helped us to pick out rings that both of us are thrilled with. He is extremely knowledgeable and gives great advice, without ever being pushy. His selection is excellent, and once I picked a ring, he was able to lead us through the process of selecting just the right stone, even going to a source in New York for just the right sapphire; the result is stunning. My fiancé wanted a ring that ended up being a custom order; no problem, Alex was able to find and design exactly what he wanted. Alex and Medallion made a special event out of our engagement, we will definitely be back in the future.

Ri
Review №58

Alex is great and I have had nothing but good experience shopping at his store. I first went in with my mom a while back to drop off her great grandmothers ring for repair. Medallion Jewelers was recommended to her by Shane Company because it needed an opal replaced - which they do not carry. Medallion Jewelers did a fantastic job with the ring - it is beautiful.I then inherited a ring from my great grandmother and took it to Alex for repairs. It came back looking as good as new! In the same trip my husband and I were looking for a vintage wedding band. While Alex didnt have any that day, he told us he would look for a few.One week later, he had called several other jewelers and done quite a bit of work but he found 5 vintage bands for me to look at. He found exactly what I was looking for, a 1930s, white gold band with flowers! We were given a very good deal on it. I left it with him to be sized down and polished. When I came back for it - it was beyond perfect. He is honest about what he can and cannot do with a piece of jewelry and explains how items are made and what they are made out of.I could not be happier with the service, price or quality at Medallion Jewelers; Alex goes above and beyond!

br
Review №59

Alex and team are amazing! Having an idea what i wanted for a ring and not being able to find it anywhere, Alex helped custom design a work of art. I felt completely comfortable from start to finish with the level of detail Alex gave at every step of the process and his determination to make sure the ring came out exactly as Id hoped. I was never pressured for a moment on any decision and truly feel Alex wants the best for his customers even if it means not buying from Medallion. Cannot say enough good things about my experience and recommend everyone go to Medallion.

Le
Review №60

My fiance and I took a romantic trip to Portland to buy a setting for a stone we had already purchased. We were ready to give up on Portland jewelry stores after the first two we visited either refused to mount the stone we brought because it was too large (really?) or quoted some ridiculous price to modify an existing setting. Thank goodness we decided to visit one last place! The ring turned out absolutely beautiful and is exactly what I wanted. Alex is very friendly and super accommodating of any budget and style. I picked out the exact setting I wanted and Alex had it modified to fit the stone. The entire transaction took no more than a half hour. I am also very excited to see Medallion Jewelers does fabulous custom work. I will definitely be back!

Ji
Review №61

Incredible service & price.I ordered a custom, cobalt wedding band through Medallion Jewelers. I was very fussy with what I wanted and Medallion ensure that I was 100% happy with the product that I received. Not only was the service first class (and very friendly) but the price was SO much better than all the other jewelry stores I had received quotes from in the downtown area.Without question, I will go to Medallion before any other jewelry store when looking for jewelry in the future.

Je
Review №62

A Roman numeral became detached from the dial of my Swiss watch. I brought the watch to Mr. Markarian who reattached the Roman numeral, then water/pressure tested the watch for me. He also polished the bracelet and returned the watch to me the following day at a fraction of what anyone else would charge. Im very impressed!

Ma
Review №63

I visited Medallion on the strength of the other reviews I had read - and they were spot on.Though I didnt ultimately purchase a ring from Medallion, Alex and his teams service and flexibility were superb. As a first-time buyer, I appreciated Alexs bedside manner. He made me feel comfortable and like I wasnt being taken advantage of.I would not hesitate to confirm the many other glowing reviews and recommend you visit Medallion for your jewelry purchase.

Ni
Review №64

Our search for the perfect estate ring was a long process. Since I have really small hands, a size 4, finding a estate ring that could easily be sized and still look good was difficult.One Saturday afternoon we randomly stopped into Medallion. The shop is located under a SmartPark so it doesnt stand out.We informed the manager what we were looking for and she immediately pulled out 2 rings that fit our criteria. I instantly fell in love with one of the rings but didnt want to commit right there. We stated that we wanted to look around a bit more. The manager understood and did not pressure us to buy the ring.After looking around at other shops I narrowed my search down to 3 rings. Medallion won, not only because of their great customer service but also because of their prices. We got more for our money at Medallion than we would have at the other jewelers.I also recently went back there for a check up on my ring. Since I had purchased the ring from Medallion they were more than happy to care of the maintenance of my ring for free.Due to their great inventory, good customer service and low prices I will be a customer for life.

Ia
Review №65

My wifes engagement ring was in rough shape, and, in a way, it always was. The ring itself was cobbled together from spare parts off of eBay on a minimum wage salary. Diamonds were loose from day one and I dont think it had ever been cleaned. After a baguette fell out, the ring was put into a jewelry box where it stayed for a few years. Last week, after 13 years of abuse, I took it into Medallion for repair. When I picked it up, my eyes immediately teared up. I honestly didnt think it could look so beautiful. Thank you, Alex!

Ni
Review №66

My wife and I have always had a great experience working with Alex at Medallion Jewelers. He gives great unbiased advice and will not pressure you into buying anything. Hes very trustworthy and I have been recommending Medallion to everyone I can, since the first time we went into the store.

El
Review №67

My fiancee bought my engagement ring and both our wedding bands from Alex. When we were looking for wedding bands, we came across styles we liked at other stores, which were way out of our price range. However, when we showed Alex what we were looking for, he gave suggestions that were literally a fraction of the price quoted from other jewelers.I recommend Medallion highly for service, price, and quality. Alex has a huge selection of beautiful jewelry and genuinely cares about his customers. NEVER going anywhere else!!

Jo
Review №68

Of all the jewelers we visited, Medallion was easily the most straightforward place to go for sorting an engagement ring. Alex was very flexible and accommodating. He genuinely wants to see his customers do well. I would highly recommend his business anyone looking for a ring.

Ne
Review №69

Short and Simple: My ring is beyond any of my expectations and I could not be more impressed or pleased!I got engaged in May and was referred to Alex by a friend who had also worked with him to create a custom masterpiece. It is a very small shop so it takes some time to get on the schedule for custom work, but he is absolutely worth the wait. When an opportunity for him to work on my ring opened up in early August, I jumped at the chance to get it done. I supplied the diamond and left the rest in his hands... and it only took him 2 weeks to completely build it from scratch! When I picked it up this Monday, it was far superior than anyones work I had ever seen. It turned out unbelievably stunning! But the best part? His prices were beyond reasonable!Thank you to Alex and the kind staff at Medallion Jewelers, I am one happy lady!

mi
Review №70

I recently visited Medallion Jewelers where I purchased a vintage Sapphire ring for a Christmas present for my wife. I was very impressed with the choice of rings available, both vintage and creatively designed by Alex. The entire buying experience was positive due to Alexs knowledge and friendly manner. I am not well versed in what to look for in gem stones but Alex was very patient in explaining the different options without a hard sell. I would recommend Medallion jewelers to anyone in the market for quality jewelry

Sa
Review №71

I cant say enough positive about Medallion Jewelers. I brought a ring in for sizing and Alex took a great deal of time to precisely measure me with different tools, as Ive always been in between sizes and was nervous about it. My ring was finished in a matter of days (compared with weeks by other jewelers) at half the price. When I picked up the ring, it was done perfectly to size, but I still felt nervous that it was just a hair too big. This was my fault, as I had told him to err on the larger side, as I was too nervous about it being tight. But without hesitation, he kept the ring for a second sizing and didnt charge me a penny! This was twice the work for him and entirely my fault, but he just wanted to make it perfect. In addition, the second sizing was less than a quarter-size adjustment..and it was executed precisely and without any trace of the work. I will be using Medallion for any future jewelry needs! So fair, so friendly.

An
Review №72

Alex did an excellent job in helping me find the perfect engagement ring. He had a wide selection of traditional rings, but I settled on a beautiful antique that my fiancee absolutely loves. At the end of the day, he offered great product and fair prices. I will definitely be going back for the wedding bands.

mi
Review №73

If you are very lucky, you will be greeted by a pair of Cavalier King Charles Spaniels. Very friendly. Would be 5/5, but did not see any dogs the first time I went in.

Je
Review №74

We wont go anywhere else for jewelry. Alex and the group were amazing. They took the stones from my parents wedding bands (my father died 5.5 years ago) and made them into something that worked for both my husband and myself.Alex went above and beyond, making sure that we were happy with what we had AND that we were getting the most value for our money. Theyve earned customers for life, and we will happily recommend them to anyone and everyone looking for a jeweler.PRO TIP: Aaron the dog comes in on Fridays and Saturdays. Hes amazing, and makes an incredible experience even more so.Thank you again Alex!!

Ja
Review №75

Alex, the owner, really does a fantastic job. I found the most beautiful engagement ring there, and despite that I was torn between this and another ring. He didnt turn on high pressure mode like the other shop did, he just stressed how important it was to get the ring I felt was right and asked me to take the time to think about it. It was like advice I would get from family. Truly a great store, and great owner. I am so glad to have found such a beautiful ring, and thank you Alex for having such a unique piece.

JJ
Review №76

Best Jeweler period! Have been buying jewelry and getting jewelry repaired there for years! Great service, great prices.

ba
Review №77

I went to Medallion Jewelers to find an engagement ring. I was very impressed by the staff and their knowledge. Alex was very accommodating and made me very comfortable with the process. Ill go there every time Ill need any thing jewelry or repair related. They have wholesale prices on diamonds. I know because I shopped every were before I went and got a great deal.I will recommend Medallion Jewelers to everyone.Ben

So
Review №78

One of the few/only places in Portland able to resize rings within a couple of days, all for a reasonable price. I took in 3 gold rings, and 2 platinum rings to be resized, and they were all ready for collection by day 3. Incredibly helpful and friendly - and if youre extra lucky there are a couple of sweet sweet spaniels you might get the chance to meet!

Lo
Review №79

My experience at Medallion Jewelers was wonderful. I wanted to use my Dad’s wedding ring for my own and they made it happen. This ring has a complicated gold braid in the center and they were able to size it down for me without one flaw. I even asked for a long inscription on the inside and they were able to accommodate that as well. My wedding ring is perfect now. I also had a silver ring that was in terrible condition and they polished it by hand and made it look brand new. Their customer service is unprecedented and I would highly recommend them for any of your jewelry needs.

Br
Review №80

Alex is the best. Period. We brought a family heirloom ring in to have a diamond set in it. He worked with us to pick out the perfect stone and described exactly how the process would go. He finished ahead of schedule and it appraised for about twice what we expected. 5 stars!

Ma
Review №81

We were on a quest for the perfect diamond for my engagement ring and found it at Medallion Jewelers. Not only was Alex spectacular with his service and assistance, the inventory available on site was unparalleled. In only 9 days he was able to create a custom ring, which far exceeded our expectations. The quality of craftsmanship speaks for itself with my WOW piece. We will most definitely return for our wedding bands and plan to be repeat customers well into the future.

Sh
Review №82

I had the most wonderful experience at Medallion Jewelers. Easy to get to, lovely shop, nice knowledgeable staff. I had a ring I decided I wanted to sell and had been carrying it around for weeks. You never know where to take such things and who will treat you fairly. I drive by Medallion all the time as it is located at the intersection of Alder and 3rd downtown and finally decided to just walk in. It turned out to be the best decision of the day. The whole process was fast and easy and I feel I got exactly what it was worth. If you have jewelry to buy or sell make sure you put this spot on your list!

Jo
Review №83

We had a great experience at Medallion looking for and purchasing an engagement ring. Alex and Patricia were tremendous in asking the right questions and helping hunt down the right ring. We had a piece custom made to match a pre-existing ring and it looks stunning. Went to a lot of places and Medallion was the only place who really took care of us. Couldnt have been better.

Er
Review №84

I went here to get a ring for my girlfriend and they worked with my budget to give sell me something of great quality and beautiful. and at an amazing price!! This is the jeweler that i recommend for everybody.

Sa
Review №85

I brought in a lovely ring I picked up at an antique shop recently and I needed it to be resized. I first took it to Shane Co. and they gave me some excuse about it not being able to be resized because it was silver and possibly plated with something. So I looked up Medallion and saw that they worked in estate jewelry. I brought my ring in and asked if it could be resized and the gentleman I talked to was super nice and knowledgeable. He said that it wasnt coated and that it could be resized with no issues. I got it back the next day, and it was all shined up and it looks amazing! They really breathed new life into an already unique piece. I am very happy with my experience, and will remember them in the future.

Ma
Review №86

Stop your search and visit Alex at Medallion Jewelers. Easy breezy fo sheezy! Hes super friendly and professional. His dogs are adorable. The rings he crafted for my wife and I are beautiful! Nothing but praise for Alex and co.

Si
Review №87

We were on the hunt for an engagement ring and the highly rated Medallion was featured in our search. Our knowledge of diamonds was minimal, but we had a rough idea of what we were looking for. When we entered Medallion, the environment was calm, clean and well organized. We were approached by friendly staff and an adorable King Charles Cavalier puppy.We got a chance to have an in-depth chat with owner, Alex about our ideas. Alex was so professional and attentive, he took his time with us and listened well. We loved the fact Alex wanted to share his knowledge and tips (more than I can say for any other jewelers we had visited). We found a diamond of interest, but decided to take a look at a few other stores, so we had something to compare it to.It wasn’t long before we were back at Medallion as I was drawn to a beautiful specimen of a diamond. We must have spent a good hour in the store trying to decipher between two diamonds, and Alex was more than happy to help us further by superimposing how the diamond would look in a prong setting, and showed us the differences between both diamond’s tables. I inspected them both several times under the magnifying glass and walked around the shop to see them sparkle. The quality, carat, colour and cut was spectacular for the price quoted. We decided to purchase one of Alex’s diamonds and have it set in a custom band, which has now been created for us.I couldn’t be happier with the diamond and Alex’s top quality service. We would definitely recommend Medallion to anyone looking for kind, knowledgeable, professional, trustworthy service, and superior quality products. Everyone was lovely there and we are super happy. Thank you so much Alex! :)-Tristan and Sinead.

Ma
Review №88

We had been looking for a jeweler to resize my wife’s wedding ring for over 10 years off and on. We got prices of too high, $1000, to can’t do it, etc. This year I said let’s do it, and a well-known jewelry chain, recommended we go to the Willamette building, as there are many jewelers there. On the way we walked past the Medallion Jewelers, and went in. He made a lot of sense in what he told us, had samples of a band that expands for arthritis, and would do it for $50 above cost of the part. Amazing! We left for a 2nd opinion at the Willamette building, and got prices from “about $900” ( 3 times the quote of Alex ) to one jeweler trying to make sure we used him, who up and actually cut the ring’s band without asking us, and then tried to tell us what he’ll do. I was livid at that; left and came back to Alex. He did the work in a short time, and we were very pleased with it. Have since gone back and had more quality work done. Extremely pleased. He’s honest, very reasonable with prices, does excellent work, and is very knowledgeable in his craft. My wife is extremely happy with her ring. I’d recommend anyone to check him out and compare.

Al
Review №89

Two years ago, when I needed money to pay for my dogs surgery (she had cancer), I brought in a Hearts on Fire diamond to sell. The gentleman offered me $1200 to buy it. Then he talked me into paying him to reset it from a ring to a pendant. Having survived the mass shooting event in Las Vegas, I once again find myself in need of funds, this time for my own medical bills. The gentleman offered me $350. Keep in mind I paid $4900 for this piece of jewelry. DO NOT SELL YOUR JEWELRY HERE UNLESS YOU WANT TO BE SWINDLED. Shame on you Medallion Jewelers!

Fi
Review №90

This place rocks!! I went in to have my engagement ring resized and it was such a pleasant experience from the time I walked into the door. The staff were awesome, and they immediately helped me with what I needed. It was $45 to resize my 14k white gold band up a size and it was done in 2 days. The other jewelry stores in the area are... Not nice to say the least. Go here and have a good experience!

Ch
Review №91

Had my watch battery replaced. They got it done In under 5 minutes and were very professional. Highly recommend.

Ed
Review №92

I have purchased from Medallion Jewelry many times and the professional service, beautiful jewelry selection and great experience is to recommend to everyone. Thanks Alex for your great service

Vi
Review №93

I took them my girlfriends engagement ring to get resized and Alex got me hooked up! Instead of the $200 I was told by the woman on etsy I purchased the ring from to get the ring sized up from a 5-6.5, he offered it for $45! Im really excited to see it on her finger in a few weeks!

Ch
Review №94

They were very friendly and helpful! They helped us design a custom ring for our budget, and it looks great!

Ca
Review №95

Over the last couple years, I have spent a fair amount of time in jewelery stores. First, I accompanied my brother (several times) to one of the larger national chains, while he shopped for an engagement ring. He picked out an amazing ring with a beautiful diamond that his wife adores. About six months ago, I started shopping for an engagement ring myself and visited several stores in downtown Portland. The last store I visited was Medallion Jewelers. Alex spent a lot of time with me going through different options and explaining all of the intracies of diamonds and their settings. When he showed me the ring I ultimately purchased, it was clear to me that it was of equal, if not greater, quality to the one my brother purchased, and about three-quarters of the cost.Since that purchase, I bought wedding bands and a sapphire pendant from Alex. I cant recall a better buying experience than the ones Ive had at Medallion Jewelers. The pricing and the service you will receive leave nothing to be desired. If you are in the market for any kind of jewelery, I recommend you visit Medallion.

Sc
Review №96

Had a wedding band custom made for me in London, UK and the sizing was too large. Didnt want to trust a re-sizing to just any place in PDX so I looked around and Alexs name at Medallion kept coming up with great reviews.Glad I did my research.Called them, spoke to their wonderful salesperson/receptionist (cant recall her name, apologies to her--shes great as well) and was able to get this important ring re-sized the same day.Alex is fantastic:Warm, quick to smile & laugh, extremely knowledgable -- and most important, a first rate craftsman/fine metalsmith.My ring was done to absolute perfection in just a couple hours: looks & fits perfectly.Alex and Medallion Jewelers are THE best in Portland.I am 101% completely pleased...Thanks Alex!!

Ch
Review №97

I walk in there about a half a month ago trying to at the very least sell a gold tennis braclet that has never been worn and already the clerk askss me where I got it from and if I stole it from my mom and then he keeps acting like im some street thug who does nothing but peddle things for money to get drugs I just wanted to sell it to get some extra cash for my rent!! I will never go back to that awful store I dont know what the clerks problem was all I know is that he was rude, uncooperative and frankly downright streotyping me. Goodbye and goodday sir!! >:(

ka
Review №98

Very friendly, good price, great service.

Mi
Review №99

This place is Awesome! I got engaged about a year and a half ago. Our wedding is in two months. We got an antique ring from an estate sale and the ring is almost a hundred years old. Well, 99 years old to be exact. Within one month of me wearing the ring one of the larger diamonds fell out. You can imagine my horror Im sure when my Fiance pointed out that something was wrong with my ring and looking down I see a huge gaping hole. I almost had a murmur.We promptly sent the ring back to the original place that we bought the ring from and they after some goading said that they would replace the diamond. Well, when the ring came back the diamond was not right. It had a slightly pinkish cast and the Culet which to those of us that dont know that much about diamonds means the bottom point was cut very short and therefore the diamond also looked lack luster and greyish or darker than the other brilliantly sparkly old antique cut diamonds.I brought my ring to Alex when we moved to Portland to see if he could replace the diamond. I was really hesitant at first because the company that we had bought the ring from couldnt even fix it right so I didnt know if it was a lost cause. We talked for a while and I got to know what an upstanding and respectful guy he is. He is the ultimate professional. He told me that it is very hard to find that exact diamond just because it is so old and they do not cut diamonds like that anymore.My mistake was listening to my mother. My mother is getting into the jewelry industry as a designer and thinks she knows best. Love her to pieces but I trusted her with my ring when she said that her guy that she works with could fix my ring in Downtown Los Angeles I let her. The ring when I got it back had grey dull metal on the corners where they were soldering the edges and the tiny little Platinum balls that were holding the diamonds in were now three times as large and Yellow. WHAT the Hell. YELLOW. My ring is Platinum. I thought they ruined it. My heart was broken thinking that my ring was ruined two months before my wedding.Alas, Alex not only saved my ring but he made it look better than I thought possible. We kept the diamond from the other guy but fixed the Platinum setting perfectly. I am so happy I could cry. I will never trust my jewelry with anyone else. Alex is the man! Thank you Alex! And the price did not break the bank. Can not recommend more.

Gi
Review №100

Prompt, professional, and above all friendly.

Information
100 Photos
100 Comments
4.9 Rating
  • Address:308 SW Alder St, Portland, OR 97204, United States
  • Site:http://medallionjewelers.com/
  • Phone:+1 503-295-4003
Categories
  • Jewelry repair service
  • Diamond buyer
  • Diamond dealer
  • Goldsmith
  • Jewelry appraiser
  • Jewelry buyer
  • Jewelry designer
  • Jewelry store
Working hours
  • Monday:9:30am–3pm
  • Tuesday:9:30am–3pm
  • Wednesday:9:30am–3pm
  • Thursday:9:30am–3pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9:30am–3pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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