Our management team at iVET360 has been exceptional! We love that they offer the full package of Human Resources, Finance and Marketing. They have helped make our practice more efficient and successful. I have personally reached out to our HR manager, Kyle, on the weekends for ER personnel questions and he has always responded with his helpful advice promptly. Devon has miraculously managed to make budgeting and profit & loss sheets entertaining. Jessica has revamped our website and managed our marketing and online presence. This well-rounded team has helped save us time and money, allowing us to focus more on practicing great medicine and patient care. I can not recommend them enough!
Our veterinary hospital has been using iVet360 for close to 2 years . How fortunate that we had their advice during the pandemic which created so many HR questions that we had never dealt with before. We also utilize their expertise in Market, Social Media, and Finance review. It keeps us up to par with industry standards and corporate offices that have these services.
I have loved using iVET360 for help with managing our practice. Ali and Laura are great at problem solving and guiding you in the direction you want you team to go. Its nice to have a reliable team backing you up if you need a little bit of extra help.
Working with IVET 360 allowed us to increase our new clients, our revenue, and best of all, better control our expenses. I highly recommend this company.
My name is Casey Clark and I am a small animal veterinarian and business owner in South Carolina. I met Matt Murray (the creator of iVET360) years ago when I was attending a veterinary management meeting. Matt’s very unique presentation caught my attention but his passion truly captivated me and I quickly decided to work with Matt and his team. I was not alone, many of my colleagues followed suit.Fast forward years later and I am still a very happy client of iVET360. Matt has grown his team of industry specialists. I have great relationships with my three primary areas of focus - marketing, HR, and analytics.I’ve worked with Devon Grace for years and he leads up my analytics aspect of the team. I’ve never worked with anyone who can quickly and accurately interpret data and make meaningful and impactful recommendations to improve my business. He is nothing short of terrific.Speaking of terrific, let me introduce Kyle Van Coutren— he is my HR specialist. I’ve only worked with Kyle for about a year, but I’ve never worked with a consultant who is so interested, passionate, willing and able to help in any way possible. I’ve needed to utilize Kyle more than I’d like to admit but he’s continuously hit home runs time after time. His desire to help is palpable and he is a tremendous resource.To summarize, Matt Murray and his ivet360 team has created an amazing resource to veterinarians — I can’t imagine navigating the complex world of veterinary medicine without him and his extremely competent team. I strongly recommend ivet360 to anyone looking to strengthen their business.Casey J Clark, DVMPractice OwnerPleasant Pet Care
Every veterinary clinic and hospital will greatly benefit from having Ivet360 as part of your team. They are worth their weight in gold. The team will help you understand your business in depth, from finances and analytics, human resources and marketing and advertising. They are a practice owner and practice managers dream. I highly recommend seeing what they can do for your business.
I have had the pleasure of working firsthand with several great professionals within IVET360 and would highly recommend their services to any colleague. Our practice has been extremely grateful to Kyle & Heather for their guidance and advice with HR obstacles weve faced as well as finding quality candidates for employment. Brogan and Drew have been a monumental help with ideas for marketing and branding our three separate practices to reflect as one. Lindsay and Oliver have made the financial and accounting aspect painless on grasping and reaching benchmarks that I didnt think was possible 2 years ago. These folks undeniably make my job as a Practice Administrator less stressful!
Incredible team of well versed professionals. Extremely responsive and so helpful. I wanted to manage my hospital - not analytics or a website. Their analytics are beyond reality. You would think you are their only customer with how fine tuned everything runs. They took care of the website so I could do my job without concern. I am know to be critical and direct- but this group is above criticism. Thank you Devon and your team!
Ivet360 has been a great resource for us. We use all three parts: HR, Marketing and Analytics. Tamisha, Kate and Lindsay have helped us take the business to the next level. I highly recommend their services.
I strongly recommend iVet360 services. Our practice has benefited tremendously from both the analytics and marketing arms. Personal attention to details and overview of the veterinary market has been so helpful. We also had quite a bit of help from iVet360s human resources expertise understanding COVID effects on employment. Overall, each person helped give us the lift we needed to go to the next level.
Kyle at Ivet360 has been a huge help during this very frustrating, stressful year. He has helped guide me and my management team through tough situations. I am so grateful that we partnered with Ivet360 and Kyle, one of the best decisions we have made.
IVet360 jumped right in and took over our website and had us up and running in a situation where we were in a bind. The service has been wonderful and they really try to take the mass of work off your plate and have you just make approvals. It has been a very good relationship so far and I look forward to continuing to improve our marketing presence with them.
I was very hesitant to sign up with ivet360 as a smaller mixed animal practice. My time and investment were well spent. I felt like my needs and concerns were really heard and real solutions were presented. Very happy
IVET360 has been on our marketing team for over a year. They professionally branded us and strategically marketed in the right direction. They have resources that we have never been disappointed with.Pet desk *****Call box *****Learning vet *****Recently we added on their HR resource and its been a lifesaver! Kyle always answers and always has the answer! Turn around time for documents is almost immediate! They regularly check in with me rather than waiting for me the call. I cant say enough about ivet360! They are worth every penny!
I recently started working with IVET360!. I liked that they could help me in various aspects of my business: Marketing, HR and Analytics. Since starting to work with them, Kyle has been ever present and available for numerous questions and needs regarding the HR aspects of the COVID-19 crisis. He has set up weekly meetings to answer my questions and has always been available for emergency questions. I am so thankful to be working with them during this period in our business! They are definitely well worth it and I highly recommend any veterinary business to work with them!
We love Ivet360! We have been using them for 5 years and have seen great growth in revenue and new client numbers. I love how helpful the marketing department is in helping us develop ads and our website. They have the best ideas that are easy to implement in our busy practice! The accounting side was instrumental in helping us develop and stick to our budget! They are month to month, which means they do not sign you up and forget about you. The accountability has really been great! We are so thankful to have found them many years ago, they are Awesome!
We couldnt be happier with our service. They are so helpful, fast, and just generally on top of it. DEFINITELY worth it. We have made so many great changes within our company with the help of Heather and Oliver. HUGE THANK YOU!
These guys are the best of the best! I have used many other companies through the years and paid a lot more money yet they were much less effective. What I like best about them is they never approached my business with a cookie cutter system. It was highly customized for my business. Their results have been spectacular. I cant say enough good things about this company!
Opening a new veterinary hospital can be a daunting process, particularly when it comes to marketing and advertising. The team at iVet360 has been absolutely essential to our success and growth. With their guidance and expertise, we have developed an amazing reputation and presence in our community. They are worth every penny!
IVET360 is an AWESOME group of professionals dedicated to helping veterinary businesses succeed. I greatly enjoy my weekly calls with their team. My new business has flourished with their guidance. Their skills in website design, marketing, benchmarking, budgeting and staff development are priceless! I highly recommend this company! - Dr. Robertson
We love working with iVET360! Ever since partnering with them several years ago, our hospital has been elevated to the next level. Laura, Steven and Devon are friendly, personable and very knowledgeable about each of their specialized fields. We can’t recommend them enough to other hospitals—the investment is 100% worth it!
The IVet 360 team has been wonderful to work with! They have helped our clinic grow in so many ways and there is still some much to learn! I highly recommend this service.
The team at iVet360 has done an awesome job for us. From data management to digital marketing, their team is great. Were a very demanding client when it comes to service level and their responsiveness is second to none. I would recommend them to anyone who is looking for a good partner whether its for data, web dev, or marketing. Two thumbs up.
The Village Vet has been using this service since iVet360 began. Roughly a year and half later I still only have great things to say about them. As a manager with no experience in the field prior, they have been paramount in helping us get organized and move forward. Top notch company that have paid for themselves AND been a pleasure to work with. If you want some hep getting better and your not my neighbor, call them!
IVet360 has been an extreme asset to our management team. We have been very happy with our consultants. They work very hard to answer our questions and make sure that we are understanding the concepts we are discussing. I would definitely recommend them!
IVet 360 has been a huge help and a great resource for me! They provide a lot of great information, are very informed on current marketing trends and have done a wonderful job of guiding and aiding my marketing strategy!
Great company, great people! We are a small, busy clinic, and iVet has been indispensable for our marketing strategy. They expertly guided us through our re-branding, beautifully revamped our website, and have been a great resource for us for all of our various projects. Kate especially has always responded quickly to any questions, and I look forward to our regular marketing calls. We highly recommend iVet!
Our practice has used iVET360 for a few years now. We absolutely LOVE them. I have weekly calls with them to go over HR, marketing and finances. If you are at all skeptical I would advise just trying them... you can always cancel if you dont like it. I was skeptical at first, but I can now say the company and the people are awesome. It is nice to have a consultant always available to help and guide me through any issues that pop up.
IVET360 is an invaluable and comprehensive source of advice, information, and mentoring for myself and my team. They continue to exceed my expectations with communication, speed of response, and data driven info. I would recommend them to any hospital that is wanting to build their business.
Background-I have been an independent contractor with this company for about a year and half.Pros-As far as a being a client goes, they are pretty great, responsive to my advise and flexible when schedules conflict. I usually drop by their offices once every two weeks to check in, the work atmosphere is relaxed and I always feel welcome.They have a good sense for business and the workload has gradually increased over time (a good thing). Their clients seem to value them and, from what Ive seen, tend to stick around.Cons-The company has expanded quickly, sometimes placing a lot of work me all at once and making it hard balance their projects with those of my other clients. Ultimately its a good problem to have, but it definitely made me learn to manage my time efficiently.
We use VetMatrix for HR consulting and Heather Romano is amazing. She is very knowledgeable about the veterinary industry, managing employees, California employment laws (there are many) as well as Federal laws. I feel so comfortable knowing that I can shoot her an email and get a reply within a few hours (and sometimes a few minutes). Signing up with VetMatrix for HR consulting was one of the best things my company has done.
Our practice has been with iVET 360 for several years now. Heather, Oliver, and Drew are amazing resources, and weve benefited significantly from each of them. They are easy and fun to work with and very knowledgeable and responsive. I would encourage any practice owner that is currently on the fence about trying iVET360 to take the leap.
Steven and staff have been a great company to work with over the past year. Quick responses, great recommendations, very professional. Would highly recommend them.
Our whole iVet360 team (Laura, Steven, and Devon) have brought so much insight and value to our practice. I cant recommend their services enough!
This is a fabulous company to work with!! They are so helpful and our company has grown with their help!! Steven and Devon are amazing to work with!! Thank you!!
IVET360 has been a tremendous asset to our clinic. We are a very busy 5 doctor practice that sees multi species. Kate is very thorough and knowledgeable. I highly recommend their services.
Our hospitals collaboration with iVET360 has been one of the best investments we have made. We rely on them heavily, and the team assigned to us always is responsive and incredibly helpful.
IVET360 advises and supports essential areas of veterinary management. Since partnering with their marketing team - weve seen increased client and patient numbers and our goal of being a community resource reached. Strategic planning and live financial data allow us to monitor the business without spending hours creating the reports, leaving us valuable time to focus on service, patient care and staff development. The HR consultant is a personal and professional extension of our team and offers encouragement and realistic goals and the recruiter is a priceless feature that has successfully matched us with several long-term staff members and freeing up in office time sorting through applicants. It is easy to see the ROI with iVET360, not to mention they are simply pleasant people to work with.
IVET360 has been an incredible asset to my business. They are cutting edge, they are professional, they are progressive and they are so fun to work with! They Rock!
Thank you IVET360! Your guidance and support has helped in so many ways. IVET360 was a great choice for our Animal hospitals. We have been clients for over 3 years. The best part of IVET360 is the team of professionals that guide us through the many aspects of our business. IVET360 has taught us so much! Special thanks to Heather, Drew, Oliver and Kate!
Absolutely instrumental in getting our new practice off to a great start with design, branding, website, and marketing.
IVET360 has been my right hand people! They helped make my transition from lead tech to office manager much easier. Rebuilding our HR department and adding much needed structure to our hospital management has been a big task, but with the help of Heather, Laura B., and Laura A., I have grown so much! Not to mention ANYTHING we need advertising or creative, Mr. Steve is on it! Devon is my favorite numbers guy (I hate numbers), but he puts everything into a platform that we can all understand, giving us goals to improve the hospital as a whole. We have been with iVET360 for the last 3yrs and I am so glad we have had their help!! Thank you!!
Heather was a pleasure to work with and helped us through a lot of changes in our practice. Having her as a resource that I could reach quickly through an email was immensely reassuring!
I started at Orchard Hills Animal Hospital, as Practice Manager, over a year ago and was excited to learn that we use iVet360. I had been on their webinars at previous clinics so I knew about their services. Heather has been such a great resource for me as I have re-vamped job descriptions, updated our employee manual, and as I work on numerous HR projects in which we need to make sure we are in compliance. Drew has been invaluable with our marketing efforts, outreach materials, and our on-line and social media presence...and anything else we need! The entire team is great! So happy that I get to work with iVet360!! Thank you! Greg
As an early adopter, I was nervous...but needlessly. In the big picture, they under promise and over deliver on the goods! They push me (gently) to be a better leader, manager, and veterinarian. They survey the landscape of marketing to give me advice. For our practice, iVET360 has been very good for us! - Gregg Takashima
We have been working with our Ivet360 team for 2 years now. They are amazing individuals, always there to answer questions and to help when needed. Strong support when things are rough and when they are good. They are always there cheering us on to impove. The bottom line of our practice has improved, they have kept us focused on improving the profit while providing excellent care. Our website and marketing program is netting us new clients every month. The HR department has been instrumental in improving our culture and team spirit. We would strongly recommend Ivet360 for your consulting needs
IVET360 is Shiloh Veterinary Hospitals advertising department. They do everything from branding, to websites, to content, to artwork and design, to Facebook and Google ad buy, and so much more. If I dream it, they can create it. They have helped us grow the community of loyal SVH clients. All we need now are more doctors to serve our growing client base.
I recently visited iVET360s office and I cant say enough good things about them. Everyone was extremely nice and it was very clear theyre a group of knowledgeable professionals who genuinely care about the practices they work with. Everyone who uses iVET360s services are definitely in great hands!
As the Practice Manager of a large veterinary hospital, it becomes increasingly difficult to keep track of all the little details that help make the practice successful. Some days, youre just a fireman running around and putting out all the little fires! When we partnered with iVet360, it was like a burden had been lifted from my shoulders. Having them assist and manage marketing alone freed up a lot of time. On top of that, they assist with HR issues, team building and employee accountability. And also, most important to me, they have an analytics dashboard that really allows you to see the health of the practice. And, you dont only look at it, you act upon it. I highly recommend iVet360 and their team, specifically, Laura, Steven and Devon, to any practice that is growing or wants to grow because iVet360 is all in to help make that happen.
We Give iVET360 2 pawz UP! We hav been PAWffice pets hear 4 over a year now and ruv all of our cobarkers, the Culture, and all the TREATZ and belly RUBZ we get here. Plus their are no kittiez aloud here! -Gin and Tonic
A collaborative team of experienced specialists who helps private veterinary hospitals enhance their culture, expand their service offerings to their pet owners/clients and improve overall operational & financial performance of their business.
IVet360 is fantastic. They have consistently exceeded my expectations. They have helped us with marketing, HR, and finance. I now have marketing, graphic design, HR and accounting departments in-house through iVet. They have helped us improve in areas we were already excelling at. I would strongly recommend giving the team at iVet a try. After two years we are still finding ways to improve management, increase our revenues, and bring more clients in the door.
I started using iVet360 3 years ago and I can honestly say Ive never made a better overall move for my practice. The dedicated focus of a team of experts in human resources, marketing and technology, and financial analysis and planning has helped me increase gross revenue (by nearly 20% yearly - a big bump from my pre-iVet360 days) and profitability and has made my hospital run more smoothly than ever before. Weekly phone conferences focused specifically on my hospital and its needs (not generic pie-in-the-sky ideas) help keep myself and my leadership team focused and on task. I cannot recommend iVet360 more highly to veterinary practitioners looking to improve the culture, marketability, and bottom line for their hospitals.
Our practices have been working with iVet360 for the last 9 months, and we have been absolutely BLOWN AWAY by their work! Their full-service operation (from marketing to staff training/development to budgeting and more) has allowed us to run a more efficient and profitable practice, while allowing us to maintain our brand image. Everyone on their team is knowledgeable in their specialty area, and has offered and delivered on countless suggestions/improvements. We have been especially impressed with their prompt attention to all matters we call or email with. Although we know they have many clients just like us, they make us feel as if we are their only client and seem to drop everything to help us when needed. We cannot recommend iVet360 high enough, they have been a TREMENDOUS asset to our business, and we are thankful beyond words for all the work they have invested in us!
-Pros-Culture: I have never seen another company that strives to make the workplace feel like family as much as iVET360. Every team member is involved in the evolution of the company and service offerings for their clients. The positive workplace culture leads to increased productivity and better employee morale.Work/Life Balance: They understand balance and flexibility and that life happens. Unlimited PTO is also a huge perk and world travel is encouraged.Communication: The company operates in complete transparency; both internally and externally. All communication is open and done as a collective.-Cons-Startup: While in startup mode hours can be long, but that is to be expected.Parking: Lot can fill up fast as the company is growing rapidly.
My experience working with iVET360 has been nothing short of empowering. I am a Practice Manager of a two doctor practice and iVET360 has become a necessary component of my arsenal to manage my practice. I cannot imagine managing my practice without them. They have helped me build a solid foundation for my practice and they have also helped us develop long range goals and all it takes are weekly conference calls. The practice owner and I participate in those calls together and during them we learn so much about communication within and without the practice, as well as steps for the effective implementation of standards and “Best Practices.” With their experienced, knowledgeable team, iVET360 has a unique process of aligning our “team” and yielding great results. In my opinion, that sets them apart from other consulting groups.Bottom line, iVET360 is worth every penny for their services. Since we have been involved with iVET360, our revenue and profitability have increased dramatically.
Without a doubt, iVET360 has the best model for practice management in the business!
When I was first looking into their services, I was at a crossroads with my hospital (3 FTE DVM practice). We were rapidly growing and having growing pains. I needed to hire more management (in addition to me, my full time hospital manager and a bit with my associates), but couldnt really figure out who to hire or even exactly what I needed to hire for. I knew I would be looking at 40-50K in salary (plus benefits) for the right person. It thought about an outside consulting/management company, but was utterly turned off by all of the people who had approached me...and, as I am sure is true with all practice owners, I was approached by them constantly.Then I met iVET360 and it seemed perfect - an entire team of people/experts to help with exactly what I need help with. With their assistance, I have improved my hospitals efficiency, identified problems and made needed changes, updated tons of stuff with regards to marketing (Google Plus, Instagram, FB, twitter, direct mailers, client handouts and brochures, etc; some truly unique marketing strategies that I have never even seen; and monthly SEO reports that are prepared for me and reviewed with me), financial analysis and intrepretation (easy to read reports that are updated daily and I can view them from my computer or iPad/iPhone easily; they review budget, projections, hospital performance with exceptional detail, reports to reduce lost clients, month to month and year to year comparisons, etc), updated all my HR stuff - keep it up to date along with creating new contracts/manuals/etc as needed, built two new websites, work easily with me and my hospital manager, have even trained some of my staff directly, etc, etc, etc...I could go on for a long time. They completely follow through with their promises - weekly phone calls are on time to the minute, emails are beyond prompt (often immediate), they are often available evenings and weekends, they make me feel like I am the only client they have.I love that they have no contracts, I can quit anytime, month to month payments only. I strongly recommend that you give them at least 6-8 weeks to prove themselves as it takes a lot of time to gather info, learn what you need, build customized reports, etc.In the end, the monthly cost seems like a very small price to pay for the services they provide. I can guarantee that I am able to generate many times that amount in income based on their services/recommendations, not to mention the peace of mind that comes with knowing this talented group of people is on my team. I would likely have had to hire a full management team (5 or 6 people? Hundreds of thousands of dollars!!) to get what I am getting with iVET360. They are very ethical, very honest, and simply a really nice group of people. You know that never ending list of things that you need to do for your hospital? They essentially make that list disappear. Seriously.So, is it worth it? Absolutely.
Our iVET360 team really helped our clinic team get back on track after a crisis. Since then, they’ve been a mainstay of our management team.
Our practice has worked with IVet360 for several years and we could not be happier. They provide support for our HR, finance and marketing needs.
My team at ivet360 has helped me grow so much as a practice owner over the past several years. I can always count on them to complete a task or help me with something Im struggling with. I dont know what I would do without them.