Thank you so much to Steve’s. I was on a long road trip, when my check engine light came on. They were able to fit me in right away and make sure I was not stranded for the weekend. I appreciate the good care, honesty, and patience. The employee we talked with made sure we understood our vehicle’s issues and patiently explained all answers to our questions.
Very courteous they got my car done before they said they would and give me a price on everything that I need for it and then charge me for topking off my fluids Id recommend Steve
Stay away!Pros:-NoneCons:-They dont tell you the approximate charges for service(s) before hand.-Prices for minute/simple service are EXTREMELY high. Dealership service prices are cheaper/more reasonable than this shop.-Labor fee grossly and unreasonable high to check out vehicle.-Expertise is limited.Would never recommend.Wate of time and money only to still need to take my vehicle to a shop that has the expertise to fix my car.
Good place to go to with car troubles. I thought I had a bad fuel pump, was expecting to pay around $500 to have new fuel pump installed (pump is inside gas tank). After towing my vehicle to Steves Automotive my car started right up. I tried for 3 days-it would not start. There was water in the gas tank. I had added 5 gallons of premium gas to help diluted the water water and it still wouldnt start. So, had it towed to Steves. After it started right up at there place they did a scan and found nothing wrong, and didnt charge me anything. 😁😁😁. Other shops would have charged $125 for the scan and probably put in a new fuel pump.These are honest folks, and Im going back, for sure, for all my future needs!5 stars to Steves Automotive.
Nice honest people, dont charge or fix what doesnt need fixing
My car made an awful noise as I was on my way to work in the Pearl District. I called and Ed was able to get me in right away to check it out. Turns out that it was just a piece of the shield underneath the engine that had come loose and was dragging on the ground. They charged me a fair price for the diagnostic, quick repair, and I asked for an oil change while they were at it. It was probably one of the best experiences Ive had at an auto shop and I will definitely recommend them.
I took my 2001 Chevy Corvette to them to have a common problem with that car addressed. The problem causes the car to die at traffic lights and intersections, a serious safety problem. I had already done some research and found out the problem was likely electrical in nature, causing the car to spit out codes suggesting I replace the column lock. I shared all of this information with them...They said that I was wrong; their mechanic was sure its the column lock. They insisted replacing it should fix my problem, and fix all of the codes I was getting. I reluctantly agreed despite everything I read online to the contrary. The repair required purchasing a new lock and having a locksmith key it.Hundreds of dollars later, nothing has been fixed. The middle-aged mechanic even yelled at me, several times. I guess it was my fault that he didnt fix my car. How could he expect me to be happy with no result?After being berated, talked-down to, and scolded by the mechanic, the very nice office manager gave a small break on labor. Still, I cannot recommend anyone take a car with a safety or electrical issue here. Her suggestion, after I paid for unnecessary work, was Maybe take it to a Chevy dealer. They have specialized equipment we dont have. They can see stuff we cant. It would have been nice to know that a few hundred dollars earlier.
Steves Automotive is my go-to whenever my car (a 2006 Suzuki SX4) has issues. Theyre reliable, reasonable, and they do good work. When you find a mechanic you like and trust, thats one less thing in life you have to worry about!
I knew I needed new brakes and Steves Automotive is very close to where I work. I saw all the great reviews and just went for it. I should say that Ive had a number of questionable experiences with garages in the past that I only really caught because Im reasonably experienced driving mostly old cars. They did recommend some work that I already suspected might be necessary and Im happy they confirmed that. Even so, they were far from pushy about it Everything I experienced at Steves was completely above board and Im so grateful they are nearby to help my 6 year old Mazda ease into its old age. I recommend them wholeheartedly to everyone.
Super nice, honest staff! I had a flat tire and they fixed it and even did a test drive within half an hour. Highly recommend!
I was very disappointed in the way that the owner (or perhaps his son?) communicated with me about my repairs. I dropped my car off at 7:30 am and told the owners son that there was a whistling noise near the alternator. I realize this may have been caused by a number of things - serpentine belt, pulley, etc. The first question I was asked was whether I was unhappy...HUH? I called mid-morning to check if the car had been looked at and again, very passive-aggressive communication and clearly annoyed that I called to check. I felt intimidated and told him Id come and pick my car up after work. He was annoyed and said they still didnt know what the problem was. By 3 PM, I picked up my car and I was charged $66.30 including an environ charge for $6.50, a supplies charge and a labor charge. They didnt have a clue what was wrong with my car after 8 hours. Sorry, not sorry. Ill never go back.
Excellent Pre Purchase Checks! Well worth the price to be sure of what you are buying
Great mechanics, nice and friendly get the job done properly
Steve’s Auto is on me of the quickest, friendliest, and fairest service I’ve had in a very long time. They were accommodating and efficient! Bob was awesome.
Great family repair shop!
Had a car I was considering to buy inspected here. They did a great and thorough job and even recommended a less expensive option to inspect vs what I was thinking. Honest and good service, hard to find these days.
I’m on my third car that I’ve entrusted to Steve’s for care. And I keep cars for a LONG time! I’m the daughter of a mechanic, so I’m really picky about who works on my autos. Steve’s does things the way businesses should run: trustworthy, communicative, experts in their field, timely, excellent pricing & value, proactive and friendly. When I say proactive, I mean that they are great about letting you know what needs to be done that you may not have foreseen, accurate with their estimates, and do not try to sell you anything you don’t need. I feel taken care of here just like I used to years ago when my dad worked on my car.
Awesome place! was a little worried about getting work done in the city price wise. Had spark plugs replace and some extra work done. It was honest good price and efficient time wise!
Great service. Friendly people. Felt they were honest about the problem with my pickup.
I have been a customer of Steves for almost 2 years now and always had good/reasonable service. Recently I convinced my husband (who uses another mechanic) to bring his car in for service after his mechanic couldnt take a look at the issue for a few days. Steves broke a piece while trying to fix the problem which was no biggie we just wanted them to replace the piece they had broken. When my husband (who is the kindest most mild mannered man in the world!!) was explaining what happened Bob interrupted him several times to state that they couldnt have broken the piece because what he was describing wasnt how the issue we had would have been solved. I was taken aback because he has NEVER spoken to me this way and has always been very kind. Then when my husband stated that he didnt know about the repair all he knew was this piece wasnt broken before and its in the same location as the repair Bob again interrupted and said Sir I dont want to fight with you which shocked me because NOTHING coming out of my husbands mouth was in an aggressive tone at all. I found Bob to be very hostile and unkind to my husband. Now back to me, I spent almost $1,200 on brake repair, a 90,000 mile checkup and an oil change for my BMW and only 1,000 miles later got an oil at minimum level notification. I brought it to Steves to top it off since they did the most recent oil change even though my husband and I vowed to not go there again after the last time! But I didnt want to pay anyone else to do it. Upon arriving Ed told me that he would not top it off for free because my car was probably using the oil (I have had this car for over 3 years and never had this issue before). Then he told me that they didnt even have my oil in stock that it was a special order. I questioned him because I have MANY times over the years dropped my car off unannounced and walked to the gym (24 in the pearl is around the corner) and come back to get it. They can usually always fit you in for an oil change on Saturday morning. He proceeded to tell me that they always have some type of synthetic oil in stock and maybe they used a different kind on those days, no one ever alerted me to that fact... Anyway, they replaced the piece for my husbands car and I took my car to Jiffy Lube on 13325 SW Canyon Rd. in Beaverton who topped it off for FREE even though Im not even a customer there, shout out to them! After looking through the receipt, we noticed that the incorrect oil was used the last time I went to Steves. After the poor service and two experiences of unwillingness to help with simple issues caused by previous service mistakes, weve decided that we wont return to Steves.
We are from out of town. Brought our car in because it had the check engine light come on and was running rough. They looked at it the same day and had it all fixed up for us by the next morning. Great and friendly service and the price was great! Thanks again!
We’ve been going to Steve’s for more than a decade now, and highly recommend. They are informative, flexible, honest and trustworthy. Bob and Stephanie are fantastic as are their staff. Highly recommend!!
Steves Automotive is a first-rate business! It takes a lot for me to trust an automotive repair shop, as I am an engineer and usually do most of the work on my own vehicles. I had a problem with my diesel truck and multiple shops either didnt feel comfortable with working on it or gave outrageous estimates. Steves Automotive estimated a very reasonable price, did the work right on time and lower than the estimate, and did first rate work....and earned a loyal customer! I brought my car in recently and they were awesome as usual! They charge reasonable rates, turn cars quickly, dont try to upcharge, treat customers well, and are very responsive and flexible. Its easy to understand why they have been in business 50 years! Highly recommended!
Great company and people! I have a company ownwd car and they had to register online just to service my car. They took the time and I get to keep my business local. Thanks guys!
Without a doubt, this is (very respectfully to all other mechanic shops in Houston) one of the best if not the best mechanic shop in the city. I drive nearly 50 miles to get my vehicles serviced at Steves automotive. Work is excellent and pricing is good as well.From German cars to Japanese - they can do it all.
Have been a customer for years. Work is thorough and correct. Prices fair. Honesty & integrity are foundations of their business.
Love Steves. We take our Audi and our Subaru Forester nowhere else. They do a good job, never overcharge and dont do work you dont need. Highly recommended. Oops! I was trying to review the Steves on Richmond & S.Rice in Houston, TX. Not sure what went wrong]
I had them give my 15 year old Subaru a bumper to bumper check. I was very impressed with all the information they gave me, and how reasonable the cost was. Bob was so pleasant and took the time to really explain everything to me, and give me great advice. Ill definitely be back!
Great friendly service and accommodating to my time constraints. I was given a quote for passenger side window fix. He also took time to explained a few options that he might had to call me for decision if the problem is more severe than what he anticipated. Overall great service. Great location for drop off and pick up as you can roam around downtown while you wait.
Reasonable prices and great service. I wish they had later hours to make it easier to pick up after work, but I’ll deal with that since I trust their work!
Ive been to many other mechanics. Some I felt were honest... some I felt did good work. I can say with confidence that this shop does both. So far I have taken my car to this shop 3 times, and I have felt good about each visit.
Cant say enough good things about Steves. Knowledgeable fair and honest every time. Ive sent sent over multiple clients over to them for pre purchase inspections and work repairs. Really glad to have them around!
I’ve been coming to Steve’s for almost 10 years. They are pleasant, honest and affordable. I can’t imagine going anywhere else
These guys are awesome. Im from out of town and my idler arm/tensioner pully broke. I limped the car to them at 1:00 got a call at 5:05 that the car was done. Reasonable hourly rate charged at book time plus parts Dosent get any more fair of straightforward than that. 10 out of 10 would work with these guys again.
Went to Steves after failing DEQ test and calling around. Spoke with Ed over the phone and he was the only place that entertained the possibility of seeing me the next day, though not promising anything. Not only were they able to fix everything the next day, they were extremely transparent about everything and the price was right. Thats about all I can ask for in a repair shop and now I know to call Steves first next time.
Always great, affordable service.
Great service. Treated fairly - you can have faith that they will do the same for you!
Nice people. Good service.
These folks are great! Friendly, honest, had what I needed in stock and were able to get it done the same day I called.
Great service, timely and kind employees
I have been going to Steves automotive for state inspection for three years. always friendly greeting at the front desk and quickly done
Really nice employees and super professional
Ed & Stephanie are good people!
Good experience, very professional.