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Hi-Tech Auto Repair
10010 NE Sandy Blvd, Portland, OR 97220, United States
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Hi-Tech Auto Repair

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Th
Review №1

Hi-tech will be my go to mechanic in future. They diagnosed and fixed a computer up date issue that another shop said didnt exist and found a critical suspension repair that needed done. my car runs way better now. And Hi tech had great customer service, explained the repairs needed well and treated me with respect. As a female sometimes the auto mechanics treat you different like you cant understand stuff about cars. I felt like things were well explained by Hi Tech. Recommend!

Ch
Review №2

They truly provide great service here. The owner literally texts updates with pictures and explanations regarding the repairs needed. They are honest about what is needed and upfront about pricing. If youre looking for a trustworthy local shop, this is the one to take your car to!

je
Review №3

I am beyond satisfied with the overall quality of work, customer service, and the thoughtfulness David and his mechanics show each time I have had my Acura worked on. I am grateful I found an honest owner who truly cares about his customers. I will never take my car anywhere else to have work done. Thank you so much for the great work you do!

Cr
Review №4

Pulled into my work parking lot and my water pump went out. I looked online and they were the closest to me. Called them up, and they got my truck in right away. David was nothing but professional and helpful the entire time. He kept me updated on what was wrong, and how he was going to fix it. While looking online I was quoted well over what he charged and he even got me a better replacement part than what I originally had. This shop has definitely earned a customer for life. Make then your one stop shop. They’ll take care of you.

se
Review №5

Got there on time for my appointment and was in and out in no time. No hassle no fuss. Great service as always.

Kn
Review №6

After our long-term mechanic retired and closed his shop we began an arduous search for a new shop to service our vehicles. It was not a welcomed task as past experiences after losing our mechanic of choice werent always pleasant or successful.We were specifically looking for mechanics exhibiting at least minimal levels of competency, multi brand knowledge and experience, honesty, ethics, willing to listen to our concerns and needs without talking over us and insisting on their way or the hiway.We solicited recommendations from friends, Nextdoor Social media platform, Google, BBB, and auto parts suppliers. We assembled a sizeable number of recommendations, chose those within five miles and called them all trying to sort out potentials to examine further.We culled the list down to a manageable number (15) for in-person visits. Over a period of two months in our spare time we visited each one posing questions as to how they might proceed in addressing symptoms we were experiencing with two of our seven vehicles.Most shops visited were polite and patient with us, some were not. A few were downright rude and scary. Some may have been having a busy or bad day and could have come across differently on another day, but others Im sure it wouldnt have mattered.After much time and effort we ended up with four potentials that appeared to be up to our expectations.One focused primarily on Prius Hibrids (we dont have one) and seemed quite competent, another indicated he would be retiring soon, and two appeared to posses our desired characteristics and we felt would work out for us. We chose the closer of the two.We took a vehicle in that had multiple intermittent symptoms and complex problems that a few shops indicated multiple systems needed to be replaced. Seemed like a shotgun approach to us.One shop we tried tinkered with it for two days and indicated they were too busy and wouldnt have time for it.After completing our time intensive search for a new shop we chose Hi-Tech Auto Repair on NE Sandy Blvd in Parkrose and were impressed by how quickly they zeroed in on the problem and had it fixed. We also had them address a few other issues with the car and were pleased with the result. We appreciated their willingness to indicate needed repairs that could wait a bit if finances were a concern. The repairs werent cheap,, but we feel we were treated fairly. That was over three months ago and its still runs great.Last week we had them work on one of our trucks that quit running some time ago and needed some repairs. It now runs great and we are going to have them address a few other needs that accumulated after losing our previous mechanic (waiting to long to effect repairs can bite you in the wallet as time isnt kind to vehicles that sit for a long time! Listen to the lady in your life as most often shes right! ;o).I am becoming increasingly convinced that we may have identified Hi-Tech Auto Repair as our new go-to mechanic shop.

Be
Review №7

First time using this shop and definitely won’t be my last. Great communication about what was needed on my truck. They got it fixed up in a timely manner at a reasonable price.EDIT: Returned to have a couple more things taken care of. David kept me updated with pictures and timeline of when it would be done. Great service at an affordable price and right here in Parkrose.

Ke
Review №8

Hi-tech Auto is the best! As a single woman I was worried about being taken advantage of while car shopping. Instead there was zero pressure to buy my new to me car at High-tech. Michael was considerate and super helpful through the entire process.When I went back a couple times after purchase with questions on how to operate latches he took his time to show me with a pleasant attitude.Also, as a mechanic shop they thoroughly checked and serviced the car before purchase.What I expected to be an anxiety provoking experience turned out to be fun and exciting. I highly recommend High-tech auto!

Am
Review №9

I’ve always only taken my cars to Hi-Tech Auto Repair to have them serviced and I leave with knowing the best service was provided by David and his mechanics. It has been over 10 years. I continue to come here for maintenance because they are professional and diligent with their work. Even though I live out in Beaverton, I make the commute across the river to see them. I trust them to provide the best service and to give me peace of mind when I’m behind the wheel because car issues are the worst! I also trust their facility in the time of COVID. I witnessed David making sure his clients are well protected with masks being provided along with keeping things cleaned and sanitized. He is friendly and kind with his clients. He is the best!

Mi
Review №10

I have been using Hi-Tech for almost 40 years, and every time I need their service I am impressed by the efficiency, skill and professionalism of the business and staff. I recommend Hi-Tech to every for those reasons, and because they know most vehicles well enough to do the job the right way. I dont even compare other businesses when seeking auto repair work because why mess with a good thing when I can always rely on Hi-Tech to do the work the right way. Michele

Ca
Review №11

I have an older car (2003) that needed several repairs. The team at Hi Tech sent me photos of the problem areas and spent 15min walking me through each one and my options. They asked about my plans for the future of the car and based their repair recommendations around that. The car has needed a few repairs over the years so I can also say the price quoted was very reasonable. The team was communicative and very caring with my vehicle. Highly recommend!

Ja
Review №12

They fixed my car up same day and was able to pick it up the next day. Great price and quick friendly service. Will be using them again and telling friends!

mi
Review №13

Got helped by a guy name Michael, he was such an awesome car salesman! Super kind and not your average salesman . Family own business, and they even fix cars ! Not in the nicest part of Portland but dont let it fool you ! Great place to go .

Pr
Review №14

Was able to get me in for a last minute appointment, ran a full diagnostic, and got me on the road again for less than quoted. Super happy with the work and my 13 year old car is driving great again. Super friendly staff and very communicative.

Co
Review №15

Wonderful people!! I wish I had found them sooner! Great communication during the work with photos and fair pricing. This is the most comfortable I have ever been with a repair place!

Sa
Review №16

Very amazing guy I’m very stupid when it comes to cars and I get overwhelmed would recommend 10/10 ladies!!

Pe
Review №17

I had an EVAP code and was having trouble somewhere in my fuel evap line. They were responsive to my call and took my car quickly. They had to overnight a part and I had my car back the next day. I cannot say enough good things about hi-tech, Michael, and the techs who worked on my car. Super pleased with the service and I’m absolutely bringing my car back here for upkeep and any other issues I come across.

za
Review №18

Amazing business! Just bought a truck from them and its perfect! The nicest people you will ever meet, great service! I will definitely be back and worth the trip from Tacoma, WA

Mi
Review №19

Was able to get a last minute appointment and all taken care of. Friendly, knowledgeable people, and at a very competitive price! Cheapest around!! Will definitely return for all my services:)

za
Review №20

David and Lee were very courteous and helpful to me, great employees that are gonna make me remember this autoshop next time Im in need of service. Wonderful people.

Ky
Review №21

Another mechanic (not Hi-Tech) claimed our Honda CRVs rear differential was leaking. They quoted us $4,900 for a rear differential replacement. Since this was basically why not just buy a new car territory, we were aghast as we had owned it less than two years, and had initially paid $17,000 for the vehicle.We took it to Hi-Tech Auto for a second opinion. They discussed other possibilities such as repairing the leak which the first shop said would be impossible. They did diagnostics, putting ink in the fluid and having us drive it around for a few weeks.It turns out there was no evidence of a leak after all, they simply cleaned up the differential and there were no signs of the ink leaking. Hi-Tech Auto saved us from paying $4,900. Thank you!

To
Review №22

They go above and beyond! Very professional, honest, and detailed. Got my truck back in a timely manner at a good value.

Ja
Review №23

I was amazed at the very fast turnaround time. No sooner had I left my car Monday morning and it was done the very next morning! I was told that the mechanic went the extra mile and worked on my car late into the night and finished the job as he returned early the next morning!I really appreciate having me taken into the schedule immediately!The receptionist was friendly and professional.My mechanic, Michael Young referred me to you so I know I’m in good hands!Thank you so much for your great service to me on my car.

Ch
Review №24

I love this place I took my car there they was very nice and communicated with me every step of the way omg they use text message about apt times

St
Review №25

David at Hi-Tech Auto Repair was friendly and prompt in helping to repair my brakes. The service was quick and done at a very reasonable price. I could not recommend them more!

Ge
Review №26

Hi-Tech Auto Repair provides a great customer experience because they do great work and are very honest about what is actually needed for your vehicle. I was under the impression that my car needed more services than what it actually did due to other mechanics trying to rip me off. However, Hi-Tech Auto Repair proved that they can be trusted and showed me, with a thorough explanation that my car didn’t need what I thought. It is tough to find mechanics who have a love for the business, do great work and actually care about not taking advantage of people.

Je
Review №27

I have been going to Lee and now David for over thirty years. I feel lucky to have them on my car care team. Always fair, reliable and kind. Highly recommend.

Ro
Review №28

They turned my rotors and did an awesome job!

Li
Review №29

Hi Tech has been fixing our personal & business vehicles for 28 years and we have never been disappointed. They are a small family business that values their customers. We have referred our family, friends & neighbors to these guys over the years and will continue to do so. Thank you Hi Tech for the family feel & great service over the years!

RA
Review №30

If I could I would give there business 10 stars over 5. Great work, best prices, BEST IN TOWN ! Hands down.👍👍👍👍👍👍👍👍👍👍

An
Review №31

Hi-Tech Auto Repair has the best management and service technicians in Portland. They are competitively priced and professional...

To
Review №32

I’ve had nothing but great experiences for a decade. Wisdom of the maintenance, hi tech has kept my vehicles running like new. Thank you Le, David and everyone at Hi Tech.

Mi
Review №33

Very professional with good, clear communication and timely repairs. I will use them again and would highly recommend them!

Sc
Review №34

One of the last few honest mechanics left. Always accommodating, and with very fair pricing. I wont go anywhere else. David is my guy!

J
Review №35

A good friend told me about this family-owned business many years ago, praising their customer service. So, I gave them a try the next time I had problems with my vehicle. I had such a great experience that I wont let any other mechanic touch my rig ever again. These are truly honest folks that pride themselves on doing good work at fair price, with great customer service.The only problem is that they have done such a great job of keeping my 1998 on the road that I havent been able to motivate myself to buy the new vehicle I saved up for 10 years ago! LOLHi-Tech 4 Life!

Kr
Review №36

There is no one I would trust to work on my vehicles than David, the owner and operator. He is honest, trustworthy and will give you the best price. Dont waste your time, money or safety anywhere else!! Thank you David and all your staff! Truly the best, hands down.

Ri
Review №37

Did a good, thorough job. Came in at 9:30, out by 1.

Mi
Review №38

We love Hi Tech! They are kind, friendly, honest, hard-working, and affordable. They have serviced both of our cars, helping us choose one of them when we were buying a used vehicle (and steering us away from a bad purchase). Their repairs last—we have never had to go back to get anything repaired again—and their prices are reasonable. Recently had them replace a battery because it was cheaper for them to do it than to purchase one ourselves. You won’t find a better repair shop anywhere!

ia
Review №39

Awesome service! Honest and doesnt give you run around. Totally worth it, theyll take good care of your car.

Sh
Review №40

I’ve been a customer for almost twenty years.I was never disappointed with their fast and honest business. All the staffs are friendly and courteous . Keep a good job!!S.Duffy

de
Review №41

These guys are very good, going above and beyond to make sure all is right!

Ra
Review №42

Always super friendly and professional. Theyre very thorough and reasonably priced as well. Ill be back soon with my other car 👍

Sa
Review №43

Customer be aware of friendly faces and competitive pricing:-About two years ago I paid them $450+ to have the water pump replaced and do a coolant flush job on my WK1 Jeep GC, not to mention that my coolant system was never normal since but glad that the 3.7 engine survived their sloppy job, yesterday I did replace the water pump my self and found the root to their horrible work, below should summarize their negligence/ incompetence:-- Using excessive amount of Silicon on top the O-Ring which if it is not an incompetence then it is a bad practice, because you never use silicon with O-Ring- improperly torque the water pump in place caused clearance on the bottom portion of the pump and that clearance/gap was covered by the excessive silicon they had put on already and that occasionally introduced Air into the system and leaked unnoticeable amount of coolant.- improper Flush, the morning after they replaced and flushed, I had two color coolant fluid in the system; (OEM-purple and orange/red- after market)- bursting coolant fluid through the reservoir randomly due to the fact they never properly bleed the system out of Air and the clearance which was an ongoing event in the past two years.I have went back there at the time and confronted the older brother with their incompetence/ negligence but it would get me no where hell justify everything claiming his younger brother have done it properly or leverage the fact that I cant do with out my car asking to leave it with them for couple days, and since I work at Lake Oswego, I have moved on with my life; lucky for them the engine survived. but when I replaced the pump yesterday it all came to me and I had to warn people about this place.If you like your car or you cant do with out stay away, if the circumstances put you on their doorstep, make sure that you verify their work with another mechanic and do what it takes to have do what you paidem for properly

Da
Review №44

The honesty of these mechanics makes your car repair experience like nothing youve had before. Trustworthy, reliable guys. Ill never go anywhere else!

Ed
Review №45

Great friendly service. Since we moved into town over 4 years ago, this is the only place that services our vehicle.

De
Review №46

I trust their knowledge & skill! My husband has been taking his vehicles to Hi Tech for many years before we met!You can tell the Family is committed to quality.

Ly
Review №47

David and his crew are the best! Honest, great mechanics!

jo
Review №48

Been using Hi Tech here for over a decade.. satisfied evey time!

Ni
Review №49

Always exceptional customer service with the customer in mind first when it com s to value of the work performed!!!

Ar
Review №50

They are nice customer service, Dave & his Dad they are social &nice family.

Ca
Review №51

The folks at Hi-Tech treat their customers with such respect and loyalty that its like having a small town relationship in the big city. Their quality of work is stellar, their prices are always reasonable, and they really look out for your familys best interests. We hope they know how appreciated they are!

Jo
Review №52

Speechless these guys are simply magical!!❤

An
Review №53

They did an amazing job. Had our alternator replaced here and was surprised how quickly they were able to do it in one day.

de
Review №54

I have taken my jeep here and each time its been a great experience! The family is very friendly and respectful! I recommend them to all!! Pricing is very reasonable and affordable with such quality work! They have earned my trust each time and its great to know you are receiving the best care! Thank you Hi-Tech and continue your superb service!!

La
Review №55

Did some suspension work.Satisfied with this place. I will be back for some scheduled engine work

Pa
Review №56

Hi-Tech is honest, capable, and careful. They did great work and Ill definitely take my car to them again.

Ph
Review №57

By far the best service Ive had not only on my vehicle but ANYWHERE in a long time. I was impressed with the young man at the shop for going above and beyond what I took my car in for - two rear window regulators. They also replaced all of my bulbs as a courtesy! My car has been seen by many mechanical engineers over the last few years and not one can compare to the service I received at HighTech, going back next week for a tune-up!

Ar
Review №58

Excelent

Da
Review №59

Fast, reliable & honest

Ja
Review №60

Hi tech Auto does not disappoint! David and his family are good people and go out of there way to make sure your happy with your service and my wife and I sure appreciate the “father of 5 girls discount” God bless you Guys!! Jamey Law

G
Review №61

Trust worthy and they stand behind their work!!!I have been using this place for years

An
Review №62

Very professional and honest. They did a great job with my car. I have not had any issues with it since they fixed it. Thank you so much David and your staff for doing a great job.

Ma
Review №63

They did a fabulous job, in a timely manner. We are very pleased !!! 🤗🤗🤗🤗🤗

Wh
Review №64

Family owned & operated. Only place my family takes their vehicles. Trustworthy and reliable.

Je
Review №65

Ive been taking my cars to Hi Tech for over 20 years and am so grateful for their expert, honest service. They sincerely care about their customers and go the extra mile. to do the job right. I am totally confident in recommending them. . I recently referred a friend who is fully satisfied that she has service she can trust.

Ly
Review №66

Always have had trustworthy work done on vehicles and good pricing.

Ma
Review №67

I always come take my car to the Les for any type of repairs for my car. Family and friends always gets a recommendations or just to check out Hi Tech Auto if looking for repairs or a car.

Li
Review №68

Highly recommended! Always the best service and great rates!

To
Review №69

Gr8 job and very respectful people!!

Te
Review №70

Competent, friendly, timely!

Ri
Review №71

Work was done perfectly, and then some. Fantastic job guys!

Ch
Review №72

As far as I am concerned, these guys are the best-of-the-best when it comes to anything auto related. I went to school with David Le (the manager) and I can personally attest to his character. Hes an honest, straight forward, and no bullshit kind of guy. He wont lie to you or mislead you like some mechanics.I recently bought a used car from them and the entire experience was nothing short of amazing. Whether youre looking to have your car repaired, or looking to buy a used car, this is the place to go!

Ti
Review №73

Im so glad that a friend recommended Hi-Tech Auto Repair to me. Ive primarily dealt with David whenever Ive taken my Toyota Sienna there for servicing. He is a great guy who listens to you first & foremost. And then he follows through on his promises. My car is always ready on-time and continues to run great.

St
Review №74

The guys here were really kind and friendly when we were in a tight fix after someone stole our catalytic converter. They helpfully referred us to the closest muffler place as quickly as they could and gave us the help they could.

Ra
Review №75

The best, fastest, most honest auto repair Ive ever dealt with. Theyre always a pleasure to speak to and do excellent work while being mindful of costs and time.

au
Review №76

I have recently purchased automobiles from David at High Tech after years of satisfied service. I am pleased to say High Tech gave me a very fair price and has gone above and beyond to keep these cars fully maintained, just as they did my other past vehicles. A. C.

Pe
Review №77

I have known this wonderful family for 3 years now. They have saved me many times & always make good on their work.They have treated me like family, with rides to & from work, many times. They are the most HONEST people I know. I love them.I even love their dogs.

Me
Review №78

These guys are extremely honest and never try to upsell. On top of that their prices are far better than average. They also excell in customer service. They always remember me and my car when I call, and they even gave me a ride home once when my car needed to stay overnight. Top notch place, highly recommended.

作間
Review №79

My friend recommended Hi-Tech Auto for oil change. They are very reasonable and honest.

Ke
Review №80

I was first recommended to Hi-Tech (David) 4years ago by a former colleague and right from my first day, my experience has been amazing till date. I get treated not just as a customer but as a brother (and we are from different countries lol). I get professional consultations even when not in there area of specialty, I still get a listening ear and they try whatever they can within there reach to search for a solution for me. There price and services are great. I recommend anyone/everyone to Hi-Tech any day and anytime...

Gi
Review №81

I have been being a customer of Hi-Tech Auto Repair for over twenty years! Most people are looking for is honesty and reliable for auto mechanic. I found it twenty years ago and I stick with them for a long time and continue to be with them. Thank you for your great services these years, High-Tech!

La
Review №82

Truck broke down and had to tow to this auto shop. From the moment I stepped in I felt as if I was top priority. Hard working individuals here and to top it all off they gave me a ride home since my truck had to stay over night for repairs.Bring your business here and work with David. Theyve earned my business for life.

Ta
Review №83

Wow! Mr. Le the owner and his son David fixed my car within 48 hours! Also gave me a discount on his labor that he put in so much on my really broken down car. Hi-tech has earn my business from now on I will bring my car to them for all my car needs! I highly recommend hi-tech. I was a referral from my dad because he use them to for his car! Also thanks for the extra work that you gave me Mr.Le!

Th
Review №84

David was magnificent and sped the process through with our auto repairs. Fast and reliable service with a smile.

Ba
Review №85

Honest, dependable, reasonable and great to deal with.

Ka
Review №86

Absolutely fantastic service, and a conscious approach! I brought my car in when I had an issue mid road trip, and they were able to have it back on the road within a day. All of the guys here were friendly, helpful, and thorough.

Jo
Review №87

Hi-Tech Auto does great work. They replaced my clutch and cleaned up a few other parts of my engine. They gave me honest advice about my car. Things are running great. I highly recommend them!

Ti
Review №88

Took my TSX into to the shop to get the alignment done. Hi-Tech performed an alignment check and said readings are within specifications. They notified me that i dont need an alignment at this time and told me to come pick up the car. I appreciated their honesty. Some places would have done it even though it doesnt need one and charge me.Highly recommended!!! Thanks guys!

Ni
Review №89

I first went to Hi - Tech Auto Services to have my brakes and rotors replaces. They gave me a fair price. A few weeks after I had my brakes done I noticed that my Audi engine symbol was missing. They said it wasnt them and that it could have fallen off, but I hadnt taken it anywhere and gave them the benefit of a doubt. A few months ago my chain skipped causing the pistons to go into the valves. They said I needed a new engine. I requested getting a used one from a totaled car. They supposedly purchased a used one (still not sure if its a different engine or not). I asked if the new engine came with a Audi engine symbol and they again told me no (what a coincidence, yeah right). I also, asked them to fix the ABS module while the car was there, because I only have one car and dont have a lot of time to be without my car. They said they couldnt find an ABS module and wouldnt be able to fix it. Researching Ive found several places that take in and repair ABS modules and places that sell them.When first receiving the car back after paying $7,000 and waiting a month for the engine replacement I noticed issues. I immediately noticed that the A/C wasnt working they fixed that (something wasnt reconnected). After a few weeks I tried to use the horn and notice its pitch was extremely low like a bike horn. After about a month my cars low oil light came on (very weird since the engine just got replaced and it should have been full of oil). I went to put oil in it and the hood wouldnt stay up. This time I texted David and told him about the horn, hood and low oil. He told me quote Sounds like the hood struts are weak. Sounds like a bad horn. Never asking to fix the issues and said nothing about the low oil. I am very disappointed in their quality of service, moral boundaries and integrity. After spending over $8,000 at this place I feel sick, used and taken advantage of. Please take this into consideration before using them as your tech.

Ko
Review №90

If you want a honest opinion and great service come here. They have your back! Love this place, I will always come here no matter how far I have to travel.

an
Review №91

Spent less money than the estimate in the final bill, and my car runs smooth no more surging. I will take it back to them again-great work.

Mi
Review №92

The team at Hi-Tech consistently offer both great rates and great service! I have a vintage Audi and not only are they more affordable than anyone else in town, theyre honest and up front about costs and priorities. We return to them EVERY time my car needs work (which is often ;-)

As
Review №93

I come here because their prices are some of the best in the city.

Ki
Review №94

The best family owned and ooerated auto repair. Le and David are so HONEST.

St
Review №95

This was my first time using Hi-Tech for an auto repair. I wish I found these guys a long time ago, would have saved a lot of money in doing so. The price they quoted me for work, beat their competitors by a wide margin. Will definitely continue doing business with these guys in the future.

Po
Review №96

Weve used this place for our personal car and business cars. Great service. Always very honest and do quality job. Highly recommend this place for all your auto car needs.

Ta
Review №97

This is my second time getting my vehicle worked on . Hi Tech very professional and told me step by step what needed to be repaired. I was also informed on the price ahead of time . No surprises, thank you for your courtesy and repairing my vehicle.

Al
Review №98

Weve been taking our company vehicle to Hi Tech for over three years now, and would recommend it to anyone we know. Honestly, I cant describe how happy we are to have found a mechanic we trust and who takes care of us so well. Thank you!

Ad
Review №99

Honest family business. Loyal customer.

An
Review №100

Great service and fair prices. The shop owner David is always honest about repairs, and looks put for the client.

Information
14 Photos
100 Comments
4.8 Rating
  • Address:10010 NE Sandy Blvd, Portland, OR 97220, United States
  • Site:https://hitechautopdx.com/
  • Phone:+1 503-256-3335
Categories
  • Auto repair shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:8:30am–1pm
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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