user
GEICO Insurance Agent
1606 NE 6th Ave, Portland, OR 97232, United States
Appearance
GEICO Insurance Agent

Comments
Ma
Review №1

I worked with Angelo three different times while working through getting car insurance. Each time he answered all my questions and kindly and patiently clarified when I didn’t understand. It was a pleasant experience getting auto insurance, which was a nice surprise!

Da
Review №2

After Im done after this billing cycle. Im getting insurance through another company. I was recently involved in an accident and it was 100% the other drivers fault. He admitted to it being his fault. Its been over two weeks and no one has called me to arrange a rental car, no one had called to check on my chiropractic visits, no one has reached out to me AT ALL so I had to hire a lawyer to handle my claim because the people Im paying money to take care of me and my property dont care about taking care of me after I was injured in an accident. I even had to pay for my own towing to get my car to the auto shop where its at now. The place where my car is parked is charging me a daily storage fee and Im not able to work due to my shoulder injury so I cant afford to pay to get the car out. No one is helping me out at all and none of this is my fault. Its their job to take care of this, not brush it under a rug.

Cl
Review №3

Leo was the most knowledgeable and professional agent I spoke to. He made the pricing and coverages easy to understand.

Le
Review №4

I spoke with Daniel and he was most informative about everything included in a full coverage policy. Daniel was very courteous and polite. Daniel was able to save me money with all the coverage for my safety as a driver.Thank you Daniel for all your help today getting my insurance needs met.Have a great and safe holiday coming.

De
Review №5

Daniel Warlick was so helpful. Guided me through getting set up with a policy that was substantially cheaper than my previous company. Fast kind and efficient. Thank you!!!

Mo
Review №6

I had a really wonderful experience working with Daniel! I needed renters insurance and quick because my apartments had me on a deadline. Not only was it cheaper than my previous insurance, but he was very efficient and attentive! He sent me an email I was able to forward to my apartments showing proof of insurance.

St
Review №7

Full disclosure, I work for an independent car dealership(Triple C Auto) and we do a high amount of challenging credit but Miguel and his crew never have any trouble getting our customers the best rates possible day or night. I highly recommend them.

Mi
Review №8

EDIT: If its too good to be true... Misleading. Non disclosed items, such as the rate goes up a considerable amount (unless you sign up for safe driving monitoring app, which we never wouldve been okay with had we been asked), & they denied our homeowners insurance because we have a Pitbull, & didnt pass their inspection (that we werent even told would be happening). Prev ins cos never did this!!! Again, all that was necessary was to be upfront from the beginning, so we can make an informed decision, not find out after weve already signed up & cancelled our prev ins! Very frustrating.Daniel, from a local office called me today, after starting an insurance quote online yesterday... he was incredibly proficient and attentive to our concerns! If youre like us, & care about the personal experience you receive, then look no further. Process was a breeze, & a great deal too, even with all the additional coverage we added!

Ri
Review №9

Leo was always very professional and did not try to sale me anything that I did not need. Good communication and responsiveness. I recommend strongly. I switched from Allstate and saved a bunch while keeping the same level of insurance. Thank you!

wa
Review №10

Josh is the best insurance agent Ive come across. In no time my insurance challenges were solved. His friendly professional comportment is a plus. Geico and Josh are highly recommended for any of your insurance needs

La
Review №11

Daniel Daniel Daniel.Im saying that cause he was the most help out of 4 companies I called today!Ask for him when you callHe saved me hundreds and was super friendly!Thanks Daniel!!

Ch
Review №12

I am in the process of moving states and Daniel reached out to help me change insurance companies. Extremely helpful and kind. Much appreciated! Thank you for making my move significantly less stressful.

Mi
Review №13

I worked with Miguel Esparza and he knocked it out of the park. My new rate is a fraction of what I was paying.Miguel answered a ton of questions for me, and was incredibly helpful finding some places where I could save money. He also pointed out a few things I incorrectly thought I were covered on my other policy and was able to help walk me through a number of different options to close that gap.After a short phone call, Im saving hundreds of dollars this year with better coverage than I had before. Thanks Miguel!

No
Review №14

Angelo was very very helpful and got me through to getting my very first vehicle

Sh
Review №15

Thank you for the friendly courteous service. I worked with Daniel, and he was very knowledgeable and gave me the time to choose and make the right choice for the particular insurance I chose. Thank you very much. ~Sharon

Br
Review №16

Angelo Rodriguez made my process of getting auto insurance very easy! He was very knowledgeable and was a very nice person to speak with!

An
Review №17

I am very happy with the service I was provided by the insurance agent Leo R. At the Portland Geico office. Wonderful fast service, setting up my car insurance, mobile capability, friendly, professional. I was a little irritated and rude until he told me my quote and that changed my whole mood to happy thoughts. Well ty for not losing your cool with me your service Leo was great have a good day, week, future. 🙏🏽

Ry
Review №18

Super epic would recommend to all my friends

Mi
Review №19

Josh was very helpful and made getting a policy super easy! Highly recommend to anyone looking for insurance.

Sh
Review №20

I called Geico for two auto insurance policies. I spoke with Frank and had a lovely conversation. He was very friendly, professional, efficient and took the time to explain the insurance lingo to me so I was aware of what I was buying. It was a fast, easy process and now, thanks to Frank, Im good to go! Thanks Frank!! Youre awesome!

Ga
Review №21

Mackenzie helped my wife and I out with our auto and renters insurance. She was polite courteous and explained everything in detail. We are very happy with the service we were given.

Jd
Review №22

Miguel reached out to me to follow up on an online quote I did weeks back. I was just shopping and made no purchase through Miguel but he spent the time and explained the ins and outs of the insurance world with me. Today I decided to call him back and ask more questions, for 30 minutes Miguel listened and explained. I now have much better insurance tailored to my own needs through Geicko and Miguel. Very professional and polite. Thanks man!

Br
Review №23

Tayler was a good happy best ever

Sh
Review №24

I had a representative named Alex! Let me tell you he came to my rescue on time was very informational and provided me a better rate than the online offered! He was thorough, understanding, helpful to me at a difficult time! Alex thank you for your professionalism it will take you a long way! This was the type of phone call I needed today ! THANK you!!! God bless you!

Ca
Review №25

Just called Geico to get our Mazda insured, spoke with Mackenzie. She was very professional and very helpful throughout the whole process. At one point the phone connection was lost and she promptly called us back to continue the process. We felt the price and plan that she quoted was what would work for us and were very pleased with the fact that the paperwork came right to us in the email so we could print it out and that he could also sign everything electronically, made everything easy. Thank you Mackenzie and Geico.

Ge
Review №26

I called Geico for Rent and auto insurance policies. I spoke with Miguel and had a great conversation. He was very friendly, professional, efficient and took the time to explain the insurance lingo to me so I was aware of what I was buying. It was a fast, easy process and now, thanks to Miguel, Im good to go! Thanks a lot Miguel!! Youre awesome! I am Goitom!

Br
Review №27

I called this office for some advice about car insurance and licensing requirements - I spoke to Josh and he was very knowledgeable and professional - he gave me a lot of useful information that was specific to my situation, and took the time to double check with his supervisor. He was a great customer service representative and were definitely going to go with Geico. Great to talk to someone who knows what they are talking about!

Em
Review №28

Mckenzie is awesome! We was prompt and pleasant to our phone call... Super helpful and informative with out being condescending or seeming annoyed. Plus I saved almost $50 a month from American family!

Ke
Review №29

Daniel Warlick was great helping me with my auto insurance today. Thank you

Ke
Review №30

I spoke with McKenzie on the phone this morning. I had some issues with my billing and a past due balance, she helped me get this taken care of and understand my bill a little bit better. She also updated my address which has been different for a few months now, but the other agents I spoke with at the service center never caught on or realized this. By updating my address she informed me that my new six month premium was dropping by $93. Making my monthly payments lower. Had I not gotten this taken care of I would’ve been paying more money than I should have. She was very kind, very informative, spoke clear, and very patient with me.

Ch
Review №31

Quick, easy, and knowledgable - Thanks for answering all my Questions Daniel!

Te
Review №32

Josh is a good service person thank you so much 5 star..!!!

Aa
Review №33

Overall a fantastic experience setting up a new policy. Taylor got me the initial quote, and Josh sealed the deal. Very nice people. Thats all you ask from an insurance agent, really -- kindness, and care to save me the most money

Br
Review №34

Just switched over from Progressive where I paid waaaay too much, for way too little coverage to Geico where Im getting everything I want and need for way less $$$. Daniel was great, patient, friendly and super knowledgable about every little question I had -- and I had alot of them. Thanks again Daniel, looking forward to being with Geico for years to come! :-)

Em
Review №35

Super easy sign-up process for car insurance! I filled out some info online and got a call from Josh a few days later. He answered all my questions, let me know what my policy would need to include, walked me through set-up, and made everything very easy. It wasnt sales-y at all, and I never felt pressured. Really happy so far!

Ch
Review №36

Daniel was able to lock in great rates for me, you rock!

Na
Review №37

I had the pleasure of working with Josh Lee while shopping around for a different insurance policy. He was very professional and easy to talk to. I never once felt pushed to make a decision of any sort. I had a few concerns that he was able to address and I left feeling confident that this was the right policy for me.If youre new to Geico, give Josh a call, he will get you situated and I can confidently say that you will not regret it!

vi
Review №38

Mackenzie called me this afternoon to help me wrap up my renters insurance policy, and she was amazing! She was extremely helpful and answered all of my questions with ease. Thanks for a great experience !

Je
Review №39

Daniel was professional, kind, and awesome, and made everything quick and easy. Would highly recommend him for any auto or renters insurance needs! Thanks Daniel!

Th
Review №40

Talked to Daniel from this location and he was very very nice and respectful. He knew what he was doing. Answered all my questions and even set me up with a good deal for my car insurance. 10/10 great customers service!!

ja
Review №41

Anglo dose a great job

Am
Review №42

Ive been looking to switch from a really high rate with Progressive and just called to ask what Geico could do for the exact same coverage. The line was busy both times I called (I hate leaving messages) and Josh actually called me back. He was super professional and personable. He helped me go through my current policy to make sure I had the exact same coverage with Geico. I have a much more reasonable policy rate. Couldnt be happier and really felt like he took the time to make sure I understood everything.

Jo
Review №43

Daniel was the best ever! Definitely needs a raise!

m
Review №44

MacKenzie at the Portland Oregon Geico office was able to maximize my discounts and give me an amazingly cheap rate. She did not try and sell me things I didnt need like almost every insurance rep does, and I was able to get a great rate in less than 5 minutes. If you call the Portland office, ask for MacKenzie!

Hu
Review №45

Miguel was extremely helpful with the quote process and saved me money in the process, looking forward to working with them further for my insurance needs in Oregon

Cy
Review №46

Miguel was the best agent I had the pleasure of doing business with. He was courteous and I was sold on the insurance bcuz he was awesome.

ra
Review №47

Joshua helped me to bundle renters insurance with my car insurance. Hes super nice, knows exactly what hes doing, and the price I got by calling the office directly was significantly less than what I nearly paid by trying to do it through the app.

Mi
Review №48

Super happy with my phone call with Josh. I called to get a quote because I needed new car insurance and he walked me through the process and answered all my questions. He made sure I was covered and even took the coverage from my other policy to make it easier. Josh even set me info to set up the GEICO app. I couldnt be happier.

Am
Review №49

Daniel Warlick is the best insurance agent I have ever had! Because of him we are with Geico. He has helped our family get the best rate and has answered all of our questions. He really went above and beyond our expectations!

Er
Review №50

Josh was awsome, the man should get a raise!!! Answered all my answers and helped save money which is a plus due to Covid and made everything so easy compared to other car insurance agencies that I have had in the past. Grest work and thank you guys.

S
Review №51

Got set up with a policy from Josh that was straightforward and provided much better coverage than what I had prior (liability vs full coverage with roadside for only five dollars more than previously paying).Helped schedule the payments to work for my pay periods and answered all my questions. Friendly and professional service thanks!

Da
Review №52

Called Geico to get a quote and was able to get amazing coverage at a great price. Mackenzie was really knowledgeable and had great customer service. Thanks!

Br
Review №53

I called the office to change my address and Mackenzie did a great job helping me! Professional, efficient, and polite. Thanks Geico & Mackenzie!

Jo
Review №54

Trustworthy agents! The original GEICO Local Office in Portland

Ge
Review №55

Thank you to gieco and Daniel Warlick for making what is usually a difficult experience for me to speak to an actual person on the phone quick and easy. I appreciate the quick efficient customer service Daniel provided.

He
Review №56

I pay on time every month and I have been doing this for 2 years with Geico. I have never needed my insurance until I parked on a city street overnight and someone completely shattered my back window and another vehicles back window nearby, so I knew it was vandilized. Cost was $400 to fix it and Geico who I give $100+ to every month couldnt help me at all when I needed it. I used to have Farm Bureau several years ago when I lived in NC and my window broke because it was hit by a rock and FB covered everything fully - no sweat no stress for me. Geico, what the heck am I giving you my money for?

Wi
Review №57

Luke Saffian was attentive and professional while dealing with him over the phone. I highly recommend going through him while looking for home and auto insurance in the future.

Ga
Review №58

Im so thankful for the outstanding service I received when I became stuck in the snow trying to get to my mother! This is why I have been with Geico for over a decade!

Re
Review №59

The sales associates at this location are wonderful and nice. Alex has a sultry voice. He sounds like hed have nice hair.

Ka
Review №60

I looked into their car insurance rates online because I was curious to see how it compared to my current insurance, and they were way more expensive. Since then I have received 10 phone calls from this branch and they dont even leave a message! This is what id call harassment and I will be filing a formal complaint with the company. Definitely will NEVER do buisness with ANY geico branch and will be telling my friends and family to stay FAR away from this company.

Co
Review №61

This company has treated me so well during the pandemic and wildfires, and my accident. Ive used other companies, Geico is definitely top notch. Having multiple vehicles this company has been awesome to me.

Fe
Review №62

Pleasant and painless experience with Josh, always great talking to a real person and we had amazing luck getting a new policy for my new ride!It made my whole day! Thanks!

J.
Review №63

This place was fantastic! Neapolitan style pizza so its very soft crust. Flavor was on point, texture was lovely. Service here was friendly and helpful. Atmosphere is low key and interesting. They have a 6$ margarita pizza and 4$ house wine and beer for their happy hour which is 11am - 5pm, and 8-9pm daily. Family friendly! Worth giving a try for sure!

Al
Review №64

The best GEICO👍🙂

Ke
Review №65

Josh from the Portland office was very helpful. Its a pleasure to be a Geico customer with his type of service. Thanks.

An
Review №66

Josh was very helpful in assisting me with getting lower rates on my Auto and Renters Insurance policies. He made the process easy and smooth, and was pleasant to work with!

Li
Review №67

Geico is phenomenal when it comes to car insurance!! They have excellent rates and they dont give you a rate quote and then increase it after you sign up, Unlike Progressive who gives you a rate quote and then starts charging you three times more than thatt within a couple months!! That is an unethical way of running a business!!

Lu
Review №68

Josh with Geico really helped me out he was very knowledgeable on everything regarding all insurance programs geico offers, Josh really took good care of me and my insurance needs. Thank you Josh for your professionalism and knowledge.

Ke
Review №69

I had to buy my own car insurance for the first time after moving to Portland. I received quotes from half a dozen companies and Geico was by far the most affordable. The staff here is very friendly, Josh helped me customize my own plan with full coverage.

Ky
Review №70

Spoke with Josh who helped me switch my policy over to a new car. Very friendly and helpful.

An
Review №71

Easiest way I have ever saved money. I got an online quote with Geico for auto and renters insurance and the next day received a follow-up phone call from Nate at this office. He made the transition super easy, signed me up over the phone, and I now have $75 extra in my account each month. Dont wait- CALL NATE!

Ri
Review №72

Its a lot easier to go through insurance options in person so you can have all your questions answered in real time. I appreciated the time they spent to explain each option of a policy and the no-pressure environment.

Br
Review №73

Switching to GEICO has saved me a ridiculous amount of money. my rate was 2 and a half times larger before so ive saved at least $1000 over the last 6 months. thank you Daniel for making this pandemic way less worse than it couldve been!!

Le
Review №74

Steve Ching, who pretends to be office owner, takes no ownership in anything. As an experiment I called the office everyday for a week and politely asked for Mr Ching. Every time I was told “he doesn’t come in the office much, he’s the owner. (Ironic, but I get it)However your name is on the building, all the annoying flyers sent to my house, and the Portland Geico Webpage.I have to actual complaint or issue with my insurance and only writing this review as a result of social experiment.I called Beaverton GEICO office and Clackamas Geico.Both of these owners were in office 4/6 days .Steve still hasn’t returned email or message I left asking for return call.

Sh
Review №75

Been charging me $622.00 a month for my car insurance then my work hours were cut due to Covid-19 pandemic and i was late on 1 payment they canceled my insurance and now Im losing my license and car. Would not work with me

Sa
Review №76

Daniel was a great representative and very helpful

Na
Review №77

This company trick family I do not recommend

Co
Review №78

Miguel was a ton of help. Got my auto and rentors insurance in less than 20 minutes! Definitely saved a lot from my previous policy holder as well. Thank you !!!

De
Review №79

Im new to Portland as well as new to buying my own insurance. Did a lot of shopping and a bit of wasting money before I went here. Josh seemed to be the first agent who actually customized it to my current needs and saved me money..all in 15 minutes (lol)

Jo
Review №80

Miranda was extremely helpful by discussing all my options and providing coverage recommendations that fit my needs. Best part of the process was it was quick and efficient!

fr
Review №81

It was a phone call to Beaton office. The gal I talked with was knowledgeable, but in the end of getting a quote, the company I am with now was still cheaper. She understood.

Ja
Review №82

I CANCELD ALL ACCOUNTS AND Wiring for my refund

Cr
Review №83

Chase Martin is a fantastic agent. I had been paying waaaaay too much with my other company. Literally, 15 minutes later with one call to Geico I am paying HALF of what I had been paying for 2 years. Why did I not do this sooner? Not only did I get a better rate, but dealing with Chase was a breath of fresh air... so friendly, communicative, knowledgeable, easy, pleasant and fun to talk to! Who knew getting new car insurance could be so fun.

Sa
Review №84

Excellent service! Was in and out with NO hassles!

Da
Review №85

Alex was very knowledgeable!

Jo
Review №86

Was a very good experience and got a good price on insurance and they were very helpful in every manner.

Go
Review №87

When I interviewed for my position with the company, the owner himself conducted it. We met three or four different times. Each time he would try to tell me what my job would be and each time was more vague then the next. He didn’t seem to know what his expectations were or what my specific job duties would be.I was offered the job. With hesitations I took on the position. Immediately, I regretted it. Steve wanted concrete results from my job but was not able to provide me with tools or even guidance on how the job should be done. He was disappointed that I was not bringing in the business that he would like although he himself could not bring it in either. I felt as though I was given a task that had no proper solution.On top of this, the man has NO BUSINESS running a Geico office. I have worked with Geico In different settings and have always been impressed by how the company conducts business and their stands for customer service. Steve comes from only ever working for State Farm. His belief is that because he put in time with SF, that he doesn’t have to do the grunt work of running an office. This means that if the phones are ringing, he will get upset with his employees before answering the phones (even if all employees are occupied with customers). He also has no idea how the Geico programs work and has no intention to learn. This man needs to get off of his high horse and be a leader not a dictator! Poor attitude and poor leadership will lead to a poorly run office.Not to mention he keeps people on his team that knowingly commit fraudulent and illegal activities while writing policies. Steve is aware of this and chooses not to act on it for fear of putting in the work to hire a replacement. How lazy!

Ma
Review №88

Amazing. They hooked me up big time. I jist walked in and 20 min later i was insured with an amazing price. Ill never use another company or office. I swear i thought id be screwed, but no, these guys hooked it up. Im literally in my car right now.

te
Review №89

Nice helpful

ts
Review №90

Thanks to Josh. Got an insurance policy with additional discounts not provided from the online form in under 40 minutes.

Be
Review №91

Ask for Sage!!!!I was getting charged 300+ dollars a month until Sage called me to figure out there was a mess up. He found out that the reason why I was getting charged so much with other companies was because there was an accident that I had no affiliation with with. He got it off my record and now I have two cars and more for like 150 a month! Sage is the man!!! No accidents or speeding tickets on my account and he saved my butt!!!!

Jo
Review №92

I decided not to do the auto pay and instead of deducting the $6.96 that I already paid from Mays payment theyre charging me for the entire payment. I think Im gonna go with Jake from State farm

Ma
Review №93

Been with Geico for 10 years! Love their service!!

Ri
Review №94

Very easy to deal with and a great price

Ma
Review №95

A few months ago my I decided to start looking for a new insurance agent and new insurance company. I did my homework on Geico, but also did my homework on Geico agent Steve Ching. Short version: I could not be happier with the results of my visit to Steve’s Geico office. Not only did I walk out with a rate significantly lower than what I was paying to a different insurer, but I also walked out with policies for auto and home that are much more appropriate for my needs - in some cases more coverage and in some cases less.Steve took care to teach us about every part of our coverage so that we truly understood what protections we were going to be paying for, rather than having to trust that the agent knew his/her stuff. He was professional, courteous, and without the condescension or arrogance that we had been suffering for three years with another agency.If you’re looking for a new policy, a new company, a new agent, or just want to be sure that you have the best rate and policies to suit your needs, look no further. Steve Ching and his team have your back!Thank you, Steve!

Ja
Review №96

Great costomer services.

Do
Review №97

Excellent customer service

St
Review №98

No public help

Ja
Review №99

Helpful

Co
Review №100

Nice people

Information
23 Photos
100 Comments
4.2 Rating
  • Address:1606 NE 6th Ave, Portland, OR 97232, United States
  • Site:https://geico.com/insurance-agents/oregon/portland/steve-ching/
  • Phone:+1 503-535-5915
Categories
  • Auto insurance agency
  • Insurance agency
  • Home insurance agency
  • Insurance company
  • Motorcycle insurance agency
  • Renter's insurance agency
Working hours
  • Monday:9am–7pm
  • Tuesday:9am–7pm
  • Wednesday:9am–7pm
  • Thursday:9am–7pm
  • Friday:11am–7pm
  • Saturday:Closed
  • Sunday:9am–7pm
Similar organizations